Technical Support Engineer - Contract to Hire
DISHER is seeking a Technical Support Engineer to serve as a resource for customers. This role is responsible for understanding customer challenges, troubleshooting equipment and process issues, coordinating technical solutions, and ensuring issues are properly documented and escalated when needed. An ideal candidate is curious, resourceful, mechanically inclined, and comfortable working in a fast-paced environment where they may wear multiple hats.
What it's like to work here:
Make a positive difference! It’s why we exist. We are always looking for teammates who are eager to use their diverse set of talents with our customers, coworkers, and communities. We want to leave this world better than we found it.
Required Qualifications:
Bachelor's degree in Mechanical Engineering, Chemical Engineering, Manufacturing Engineering, or related technical field or equivalent hands-on technical experience
2 - 4 years of experience in engineering, manufacturing, equipment support, applications engineering, field service, or related technical role
Strong mechanical aptitude and ability to understand industrial equipment and processes
Ability to troubleshoot problems using structured problem-solving methods
Strong communication skills with the ability to work directly with customers
Comfortable balancing multiple priorities in a fast-paced environment
Ability to travel occasionally for customer support, testing, or equipment commissioning
Required to travel up to 50%
Preferred (not required) Qualifications:
Experience with industrial processing equipment, manufacturing systems, automation, or machinery
Experience supporting food processing, agriculture, ingredients, or related industries
Experience with equipment installation, commissioning, or field service
Familiarity with CAD drawings, P&IDs, electrical diagrams, or equipment documentation
Experience with root cause analysis and continuous improvement methodologies
Experience working with CRM, ticketing, or customer support systems