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The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

As a specialist decision intelligence engineer, you will ensure that the applications and platforms are reliable, secure, and perform efficiently, while also driving modernization and continuous improvement efforts.  You will collaborate closely with vendors and internal teams, utilizing automation and best practices to enhance application performance and align with business objectives. This position is vital for upholding high standards of application quality, compliance, and operational excellence.

What will you do in this role

•    Gain a deep understanding of our system operations, scalability, interactions, and failures to identify improvement opportunities and risks.
•    Use software engineering and solution architecture best practices to create tools and automation that reduce operational overhead and eliminate manual tasks.
•    Establish frameworks, processes, and standard methodologies to enhance operational maturity, team efficiency, and accelerate innovation.
•    Define meaningful and actionable reliability metrics to track and improve system and service reliability.
•    Practice sustainable incident response and blameless postmortems
•    Collaborate with practitioners to drive adoption of the Technology Engineering practice roadmap within the products where you work.
•    Coach and mentor junior engineers to mature their practice and create a pipeline of community leadership talent.

• Coordinate geographically distributed teams in support of platform engineering activities; automation, upgrade and patch coordination, platform administration guidance, monitoring, troubleshooting and performance analysis.
• Write technical documentation including, but not limited to configuration artifacts, infrastructure/technical diagrams, installation qualification and validation documentation.
• Effectively engage, both in person and virtually, with a global, multi-cultural team across different products to identify and leverage synergies.

What should you have

Primary Skill: Power BI, Spotfire, Thoughtspot ,ASW,GIT and Python

• Bachelors’ degree in Information Technology, Computer Science or any Technology stream.
• 3+ years of hands-on experience working with technologies – AWS platform, Windows or Linux, any programming language and cloud security frameworks
• Engineering experience with decision intelligence platforms such as PowerBI or other conversational BI.
• Operations Engineering: Strong understanding of platform engineering principles, including error budgets, SLOs, and SLAs.
• DevOps practices: Extensive experience with Git, infrastructure as code (IaC), observability, and continuous integration/continuous deployment (CI/CD) 
• Problem-Solving: Ability to diagnose and resolve complex distributed system issues.
• Scripting and Automation: Skills in scripting languages like Bash or PowerShell. Experience with other programming languages (Python, Java) is desired.
• Cloud Platforms: Proficiency in AWS, Azure or other public or private cloud platforms.
• Operating Systems: Knowledge of Windows and Linux operating systems.
• Certification:  Ideally AWS professional certified or other relevant industry certifications
• Security Best Practices: Experience with cloud security frameworks and compliance.
• Platform Engineering Knowledge: Maintain cloud-native analytics platforms on AWS/GCP/Azure.
• General working knowledge of data analytics methodologies and the technical landscape of data platforms, including architecture patterns, tools and managed services

Nice to have skills

• Knowledge of Azure cloud services.
• Networking: Understanding of virtual networks, VPNs, and firewalls.
• Advanced understanding of Power Platform tools.
• Prior experience in developing and launching multi-tenant platforms that cater to technical user base
• Knowledge and experience of any Conversational BI tool.
• Basic understanding of Copilots, LLM’s and AI Agents.
• Certifications in one or more cloud technologies.
• Basic knowledge of product Scrum ways of working.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#MSDHYDIT

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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