We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We are seeking a collaborative and detail-oriented Software Development Engineer to help ensure the reliability, stability, and performance of our production systems.

What you'll do

• Manage incident processes to quickly resolve production issues and reduce business impact

• Partner with cross-functional teams to identify root causes and improve system stability

• Monitor system health and proactively address performance risks

• Implement automation tools to increase efficiency and reduce manual errors

• Lead post-incident reviews and implement preventive solutions

• Build strong relationships with business stakeholders for effective collaboration

• Prioritize support work based on urgency and business impact

• Maintain clear documentation of procedures, fixes, and system configurations

Required Qualifications

• 3 - 5 years of software engineering experience, with at least 3 years in a production support, platform

• High-level proficiency in Java for backend service development and troubleshooting

• Strong experience for API development, scripting, and tooling

• Experience with Python and PostgresSQL

• Hands-on experience building or maintaining React applications used in operational or internal tooling contexts

• Proven cloud experience on Microsoft Azure and/or Google Cloud Platform (GCP), including managed services, IAM, and networking

• Strong command of observability tooling ( Grafana, Splunk, or equivalent)

• Experience with distributed systems, microservices architecture, and event-driven patterns

• Demonstrated ability to lead major incidents end-to-end and facilitate post-mortems

• Excellent written and verbal communication skills; comfort presenting to technical and non-technical audiences

• Experience with GCP services: GKE, Cloud Pub/Sub, BigQuery, Cloud Operations Suite

• Experience with AI technologies

Preferred Qualifications

• Experience with Azure-specific services: AKS, Azure Monitor

• Adept at problem solving and decision making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at business intelligence

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is: