At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Job Description - Senior Procurement Specialist

What you'll discover:

• Inclusive culture and career growth opportunities
• Global Organisation which collaborates across the U.S., Canada, Europe, Australia and India
• Challenging, collaborative, and team-based environment

What you'll do:

The TJX Global Sourcing and Procurement (GS&P) organisation is the cornerstone of efficiency and excellence across our diverse business landscape. As a member of our Global Operations team, you'll play a pivotal role in driving innovation and optimisation, supporting GS&P with operational processes. The Global Operations team consists of three pillars/teams: Source to Contract (STC), Procurement, and Performance & Analytics (P&A), with each team bringing specialised expertise to enhance efficiency, streamline operations, and maximise value across the sourcing and procurement lifecycle.

The Procurement Senior Specialist role is responsible for supporting all activities related to global non-merchandise purchasing, encompassing all Global non-merchandise spend. They are held accountable for all business and supplier support, as well as training for purchasing and invoicing, including supplier setup and onboarding. Additionally, they provide strong business partnering and lead or support regional/global Procurement projects.

Key Responsibilities

• Leads delivery and effective performance of all procurement and P2P processes, including business and supplier trainings, KPIs and communication.
• Reports, tracks, analyses and supports procurement KPIs, ensuring they are maintained
• Provides guidance and strategy on improving Procurement KPI/compliance
• Reviews and recommends process changes, updates and efficiencies.
• Work with Regional Managers (EU/US/CA) to offer recommendations to scale Procurement's team resources.
• Project manages/leads small-scale regional/global procurement projects with the business and Procurement Managers.
• Performs audits for contracted vendors under Internal Audits guidance, ensuring contracted rates and terms are carried out by the business. Communicates and posts any findings, ensuring they are addressed and resolved.
• Responsible for effectively training, delivering and supporting all of the responsibilities below. Ensuring P2P best practices are adhered to.
• Catalogue creation, including creation of BPA, CPAs and Punchout, this includes the build and implementation of procurement catalogues for assigned categories of spend (iProcurement).
• Running reports as requested from Oracle and Sievo.
• Review reporting for non-compliance and either solution in the system or work with the business to resolve.
• Onboarding vendors to the iSupplier portal, including providing login information, training, and technical support.
• Create Purchase Orders (PO) and revisions as per business requirements in Oracle Financial application- (core v. M4A different customers, stores, DCs and Corporate, different Geos)
• Ensuring the business utilises processes for Procurement Compliance while continually monitoring compliance.
• Is the SME (Subject Matter Expert) for all the buyers. Ensuring that all buyers follow the purchasing policy and procedures.
• Responsible for the development and training of all buyers in all technical, system skills, procurement compliance and standards. This includes providing regular purchasing training to the business, support and resolution of purchasing queries for the business
• Provides all provisioning of the buyers' responsibilities within the ERP (Enterprise Resource Planning) system.
• Manage the PO request queue in Service Now
• Validate supplier invoice statements and queries with EP
• Processes Invoices either through iSupplier, More4apps or direct submission to Expense Payables (iSupplier, M4As, different for US vs CA, and have not yet been in the EU)
• Provide support to vendors in following up on payment inquiries – (redirecting payment inquiries, if it is not paid, why not, validating receipt, PO amount to match, PO and invoice not matching(lines), no PO)
• Ensures that Asset management best practices are followed- (ship to location, supplier item, correct vendor)
• Perform Year-end activities such as closing of Purchase orders, validating hardware receiving for year-end, (reviews open PO and works with Ops team, assists with accrual processes)
• Ensuring that the POs for IT maintenance have the correct contract numbers in Service Now
• Assist the management team with the monthly financial reports, i.e. Rolling Plan, Accruals, Expense Summary, Variance Analysis, Pre-Paid Expenses and Quarterly Expense Review.
• Ensure timely payment of Store Weight and Measures invoices.
• Creation of inventory, expense, and capital items
• Performs UAT (User Acceptance Test) testing for Procurement and Inventory modules in support of upgrades and enhancements
• Work with EP and the Business to set up new suppliers and remit updates for payment and purchasing
• Manages and resolves all tickets submitted through the Service Now System.
• Oversees all the purchasing for New Stores, Relocations and Remodels in the United States. This includes ensuring timely Procurement of goods and communication to suppliers in support of these stores, as well as issue resolution
• Performs other duties as assigned, e.g. email administration, meetings, trainings, process improvements.
• Hours of support include 2:30 PM to 11:30 PM and two months of the year from 05:30 PM to 02:30 AM IST.

Decision Making:

• Independently leads small procurement projects
• Supports procurement managers to increase compliance
• Supports the procurement managers to decide the optimal purchasing method and administer the set-up.
• Identify process improvement opportunities in the current processes

Span of Control (i.e., Direct/Indirect reports):

• No direct reports

Scope of Responsibility (i.e., financial impact):

• Support of the Procure to Pay process across approximately $12B of non-merchandise spend.
• Responsible for accurate payment terms maintenance of non-merchandise spend of $12B.

Skills/Knowledge:

• Full understanding of Procure to Pay processes and ERP system
• Strong combination of interpersonal, management, technical and organisational awareness skills.
• Ability to build trusted relationships and influence the business as well as individual contributors.
• Ability to lead, coach, and train P2P processes to the business and suppliers.
• Change management experience is essential
• Continuous improvement/growth mindset is essential
• Analytical ability
• Proven leadership and problem-solving skills
• Solid record of delivering results
• Drives for results. Wants to drive efficiencies and is target-oriented.
• Strong organisational and communication skills
• Strong computer skills, including advanced knowledge of Excel, Word, and Outlook
• Design processes
• Test systems

Minimum Formal Education:

• Bachelor’s degree in Sourcing or Supply Management, business or finance is desirable but not essential. Equivalent work experience is necessary.
• Professional qualifications such as CPSM certification, SCMP certification, or CIPS (Chartered Institute for Procurement and Supply) or a bachelor’s / master’s degree in sourcing or in a related field are advantageous but not essential. Relevant experience is essential.

Minimum Experience:

• 3-7 years of experience in Business Finance, Financial Management, Procurement, Sourcing, Supply Chain or related experience.
• 1-2 years of people management experience is an asset.
• Proven experience in implementing change
• Experience leading projects
• Strong organisational and communication skills
• Understanding of accounting principles and financial statements is an asset
• Retail or chain store background is an asset
• Working in an international company
• Strong computer skills, including advanced knowledge of Excel, Word, and Outlook

Preferred Qualifications

• Oracle or similar e-sourcing/procurement optimization/P2P experience.
• Sourcing/Supply Chain related education or experience an asset.

Join us and Discover Different at TJX, click here to learn more.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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