Are you interested in working as a Platform Engineer on the WMTS- Data Platform Infrastructure Team in Technology & Operations at the Royal Bank of Canada?

RBC`s WMTS- Data Platform Infrastructure Team is responsible for the communication, collaboration, integration, automation, and providing a range of operational, business, technical, and system support & solutions to address business, sponsor & stakeholder needs and resolve day-to-day issues.

This role will provide expert technical and business support, hardware and operating system support and system integration support for existing platforms. You will collaborate with development, operations, and quality assurance teams on projects, upgrades and resolve technical issues while adhering to security compliance and following best practices. In addition, you will collaborate with upstream/downstream system consumers and services providers, 3rd party vendor partners, and operation partners.

What will you do?

• Provide day to day support for Wealth Management Data applications platforms including Linux, Windows and Cloud (public & private)

• Take ownership of security patches and updates for operating systems and applications to ensure DMI platforms meet RBC security and compliance standards.

• Perform upgrades to the operating system and middle-tier applications to ensure regulatory compliance and mitigate risks.

• Strong problem-solving skills to diagnose and resolve errors and issues reported by users.

• Setup monitoring and alerts for the Data platforms to ensure stability and resiliency.

• Leads Platform initiatives from end to end to ensure initiative will be completed successfully.

• Create, maintain, and update knowledge base documentation for the supported systems. This includes documenting troubleshooting steps, and best practices for issue resolution. Explore opportunities to leverage automation tools and technologies to enhance support capabilities.

• Actively participate in projects related to technology upgrades, system integrations, and process enhancements. Perform other duties as assigned by management, contributing to the overall success of the WMTS- Data Platform Infrastructure Team and the organization.

What do you need to succeed?

Must-have:

• Advanced knowledge and hands-on experience with OpenShift, Linux or Windows environments.

• Public and Private cloud knowledge, skills and experiences with Azure, AWS & S3.

• Excellent interpersonal and highly developed communication skills (verbal and written)

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.

• Strong problem-solving and troubleshooting skills. Ability to balance multiple priorities.

• Knowledge of programming and scripting languages such as PowerShell, Shell, JavaScript, etc. Database knowledge an asset.

Nice-to-have:

• Solid understanding of general networking & SAN principles.

• Experience with automating manual processes.

• Familiarity with SSL certificates, implementation, operation and utilization.

• Financial institution knowledge is an asset.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development and production day to day support through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunity to challenge the status quo and improve existing solutions.

• Opportunity to take on progressively greater accountabilities.

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.