Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.

Compensation Range for this Role: $79,965-$127,000 CAD (based on experience)

This role has the ability to work remotely in the Kitchener or London, ON area.

Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.

JOB RESPONSIBILITIES:
1.    Develops or modifies IT Infrastructure to meet business objectives.
2.    Maintain and implement technical solutions, specifications, and documentation for various sized projects or daily support initiatives.
3.    Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
4.    Provide training and technical support for users with varying levels of IT knowledge.
5.    Completes routine preventative measures and maintains/monitoring network security.

EDUCATION: 
Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience.

EXPERIENCE: 

• Applicable experience includes Microsoft Azure, Linux Servers, Amazon AWS, Windows Servers, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, VoIP, MPLS, Monitoring and Messaging Systems.   

• Experience designing, implementing and maintaining enterprise scale systems with High Availability Configurations (Clustering, Load Balancing, Fault Tolerance, etc.), Systems Configuration Management, Optimization Tuning, and Monitoring.  Preferred background working in security focused environments with skills in audit remediation and systems hardening.  Experience with Scripting, Automation, Cisco UCS, Amazon AWS, Microsoft Azure, or PKI.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1.    Strong analytical, judgment and problem solving skills.
2.    Strong oral and written communication skills.
3.    Strong interpersonal skills, interacts will with technical and non-technical clients. 
4.    In depth working knowledge of Active Directory, IIS, DHCP/DNS, TCP/IP, Windows Server, VMware Infrastructure, Storage Area Networks (Fiber channel, FCoE and iSCSI), server hardware familiarity include hardware virtualization, fiber channel switching.
5.    Working knowledge of Amazon AWS, Microsoft Azure, Hyper-Converged technologies.

6. Working knowledge of IBM MQ & Websphere


This position is for an existing vacancy within our organization.

 

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.  

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring