Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

The Instructional Designer supports the design, development, implementation, and continuous improvement of learning solutions that enable Global Operational Excellence initiatives across Equinix. This role partners with subject matter experts (SMEs), project teams, and business stakeholders to develop engaging, learner-centered training programs that support operational excellence, process adoption, and employee capability development. 

The successful candidate will apply instructional design principles, adult learning methodologies, and learning technologies to create effective learning experiences delivered through multiple modalities, including eLearning, virtual instructor-led training (VILT), instructor-led training (ILT), job aids, performance support tools, and digital learning resources.

Responsibilities
Learning Needs Analysis & Design 

• Partner with SMEs and business stakeholders to identify learning needs and training requirements. 

• Conduct training needs analyses to determine learning objectives and performance outcomes. 

• Apply instructional design methodologies and adult learning principles to develop effective learning solutions. 

• Recommend appropriate training modalities based on learning goals, audience needs, and business requirements. 

Instructional Design & Content Development

• Design, develop, and maintain engaging learning content across various delivery methods, including eLearning, instructor-led training, virtual training, microlearning, job aids, and knowledge resources. 

• Develop learning objectives, assessments, facilitator guides, learner materials, and supporting documentation. 

• Translate complex operational processes and procedures into clear, user-friendly learning materials. 

• Ensure all learning content aligns with established instructional design standards, branding guidelines, and accessibility requirements. 

• Review and update training materials to ensure relevance and accuracy 

Training Program Support & Delivery

• Support the deployment of global training programs and operational excellence initiatives. 

• Facilitate instructor-led and virtual training sessions as needed. 

• Coordinate Train-the-Trainer activities and support trainers with learning materials and delivery resources. 

• Ensure all learning assets are tested and deployment-ready prior to launch

Learning Technology & LMS Administration 

• Develop, publish, test, and maintain SCORM-compliant learning content within the Learning Management System (LMS). 

Project Coordination 

• Support learning and development projects from initiation through implementation. 

• Track project milestones, deliverables, and timelines to ensure successful execution. 

• Collaborate with cross-functional teams to gather requirements and coordinate project activities. 

• Provide regular updates on project progress, risks, and dependencies. 

Learning Analytics & Continuous Improvement 

• Monitor training completion rates, learner feedback, assessment results, and other training metrics. 

• Generate reports and analyze learning data to identify trends and opportunities for improvement. 

• Make recommendations to enhance learner engagement, knowledge retention, and training effectiveness. 

• Support training evaluation activities to measure learning outcomes and program success. 

Qualifications

Required 

• Bachelor's degree in Instructional Design, Education, Learning & Development, Organizational Development, Human Resources, Business, Communications, or a related field, or equivalent practical experience. 

• Typically, 5 years of experience in instructional design, learning and development, training, or a related field. 

• Experience applying instructional design methodologies and adult learning principles. 

• Experience developing learning content using authoring tools such as Articulate Storyline, Rise, Adobe Captivate, Camtasia, or similar platforms. 

• Familiarity with Learning Management Systems (LMS) and SCORM standards. 

• Strong written, verbal, and visual communication skills. 

• Strong organizational skills with the ability to manage multiple priorities and deadlines. 

• Proficiency with Microsoft Office and collaboration tools. 

Preferred 

• Experience supporting operational excellence, process improvement, quality, or business transformation initiatives. 

• Experience working in a global and matrixed organization. 

• Knowledge of learning evaluation methodologies and learning analytics. 

• Experience facilitating instructor-led or virtual training sessions. 

• Familiarity with change management and employee adoption practices. 

• Basic project management experience or certification. 

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 80,000 - 120,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is a new position within our organization.