POSITION SUMMARY

The Sr. Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance operational efficiency.

This role will collaborate closely with stakeholders across various departments to gather requirements, conduct data analysis, and provide actionable insights. The role involves creating detailed documentation, facilitating workshops, and ensuring alignment between business needs and technical solutions.

Operating within a global team, the Business Analyst will influence business strategies and best practices that scale across multiple regions and diverse markets. Ultimately, this position contributes to achieving business goals by optimizing processes, driving innovation, and supporting strategic decision-making.

POSITION RESPONSIBILITIES

• Requirement Gathering & Analysis: Conduct interviews, workshops, and surveys to gather business requirements and translate them into functional specifications. Percent of Time 30%
• Process Improvement: Analyze current business processes, identify inefficiencies, and propose improvements to enhance productivity and reduce costs. Percent of Time 25%
• Data Analysis & Reporting: Perform data analysis to identify trends, patterns, and insights that inform business decisions. Create comprehensive reports and dashboards. Percent of Time 20%
• Stakeholder Collaboration: Work closely with stakeholders, including product managers, scrum master, dev lead, developers, and QA teams, to ensure alignment and successful implementation of solutions. Percent of Time 15 %
• Documentation & Communication: Develop detailed documentation, including business requirements, process flows, and user stories. Communicate findings and recommendations effectively.Percent of Time 10%

ORGANIZATIONAL RELATIONSHIPS

• Product Managers to understand requirements and priorities.
• Software Developers to ensure design feasibility and technical alignment.
• Quality Assurance Specialists for feedback on usability and design adherence.
• Marketing and Branding Teams to maintain brand consistency.
• External research partners or user testing groups as needed for gathering user insights.

EDUCATION AND EXPERIENCE

• Relevant Experience – 8+ years of experience as a BA in relevant domain.
• Bachelor’s Degree: A bachelor's degree in Business Administration, Finance, Computer Science, Information Technology, or a related field is usually required. This foundational education provides the necessary knowledge in business principles, financial analysis, and technical skills.
• Master’s Degree (Preferred): A master’s degree in Business Administration (MBA), Management Information Systems (MIS), or a related field can be advantageous. This advanced education can provide deeper insights into business strategy, management, and advanced analytical techniques.
• Certifications: Relevant certifications can enhance a candidate's qualifications and demonstrate expertise in business analysis. Some commonly recognized certifications include:
• Certified Business Analysis Professional (CBAP)
• Certification of Competency in Business Analysis (CCBA)
• PMI Professional in Business Analysis (PMI-PBA)
• Agile Analysis Certification (AAC)

TECHNICAL SKILLS REQUIREMENTS

1.Requirements Gathering and Documentation:

• Experience with requirements elicitation techniques such as interviews, workshops, and surveys.
• Proficiency in creating detailed documentation, including business requirements, functional specifications, and user stories

2.Business Process Modeling:

• Knowledge of business process modeling techniques and tools such as BPMN (Business Process Model and Notation) and UML (Unified Modeling Language).
• Ability to create process flow diagrams, use case diagrams, and sequence diagrams.

3. Project Management Tools:

• Familiarity with project management tools such as Jira, Trello, Asana, or Microsoft Project.
• Understanding of Agile and Scrum methodologies and how to apply them in project management.

4.Technical Writing:

• Strong technical writing skills to create clear and concise documentation for technical and non-technical stakeholders.
• Ability to write user manuals, system documentation, and training materials.
• Software Development Lifecycle (SDLC):
• Understanding of the various stages of the software development lifecycle and how business analysis fits into each stage.
• Ability to work closely with developers and QA teams to ensure alignment between business requirements and technical solutions.

5.Testing and Quality Assurance:

• Familiarity with testing methodologies and tools, including unit testing, integration testing, and user acceptance testing (UAT).
• Ability to create test plans, test cases, and coordinate testing activities.

6.Communication and Collaboration Tools:

• Proficiency in using communication and collaboration tools such as Slack, Microsoft Teams, and Zoom.
• Ability to facilitate virtual meetings and workshops effectively.

Preferred:
Experience with Animal Health Diagnostics

PHYSICAL POSITION REQUIREMENTS

• Primarily a sedentary role, working at a computer for extended periods.
• May occasionally require travel for user research sessions, team workshops, or conferences.
• Flexible working hours to accommodate collaboration with international teams if needed.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

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