Channel Sales Engineer - hybrid role based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast’s National Channel team is looking for a Channel Sales Engineer to own the technical relationship and presales enablement for our National Channel Partners. Reporting to the Sr. Director, Sales Engineering, you’ll provide the technical guidance, training, and hands-on support that helps partners confidently evangelize Mimecast and win deals independently. Rather than carrying a single deal through to close, you’ll multiply Mimecast’s technical reach across an entire partner community through certification, enablement, and trusted relationships at every level. You’ll collaborate closely with the US Channel Team, Customer Experience, Service Delivery and Support, Professional Services, Engineering, Sales, and Marketing to keep partners technically sharp and aligned with Mimecast’s go-to-market motion. This position will be located in our Lexington, MA offices and will have a hybrid work schedule of a minimum of two days in office each week.

What You'll Do

• Own the technical relationship with national reseller partners and Managed Service Providers.

• Drive the Mimecast certification program across the National Channel Partner community.

• Deliver partner technical enablement, including presales training on new releases and go-to-market initiatives.

• Present at Mimecast Partner Connect events and host regular update webinars to keep partners informed and upskilled.

• Lead joint partner and customer demonstrations that bring the full Mimecast platform story to life.

• Develop and maintain trusted relationships with National Partner leaders at the executive and manager levels.

• Enable partners to identify and qualify strong-fit opportunities that grow their Mimecast base revenue.

• Build and support the partner technical community, tracking and measuring engagement over time.

• Lead and contribute to initiatives that strengthen Mimecast’s positioning with partners, customers, and analysts.

• Collaborate with internal content creation teams to keep partner-facing technical materials current and high quality.

What You'll Bring

• A demonstrated ability to build and manage trusted technical relationships.

• Experience delivering presales enablement or technical training for channel partners or vendors.

• Experience working in a sales environment, particularly within an indirect sales model.

• The ability to present technical concepts confidently and clearly, adapting your approach to different audiences.

• Strong analytical and problem-solving skills.

• Working knowledge of email security, insider risk and data loss prevention, security awareness training, and brand and domain protection.

• Experience with Microsoft 365 and Google Workspace.

• Working knowledge of corporate and enterprise IT infrastructure, including Active Directory, DNS, networking, TCP/IP, VDI, Citrix, Terminal Services, and application virtualization.

• A collaborative approach and the ability to work cross-functionally across Channel, Customer Experience, Engineering, Sales, and Marketing.

• Familiarity with adjacent security infrastructure—such as CrowdStrike, Netskope, Palo Alto mail or gateway solutions, endpoint protection platforms, SIEM, or DLP—is a plus.

• Familiarity with AI tools, such as Claude, to support day-to-day enablement and content development is a plus.

• Relevant industry certifications, such as vendor-specific credentials, CompTIA Security+, CISSP, or equivalent, are a plus.

The on-target earnings (OTE) range for this position is $152,000 - $228,000 USD (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.