JOB DESCRIPTION

OUR CORE TEAM FOCUS:

The HB Home Services division is committed to creating a 5-star experience for our customers and employee-owners. We empower our employee-owners to make this a great place to work and create value. Our goal is for you to find a fulfilling, authentic working environment that exceeds your personal expectations while also honoring our mission, vision, and core values. A workspace where happiness is observed!

ROLE: Plumbing Technician

POSITION SUMMARY:

The Plumbing Technician works with our residential plumbing team to provide our customers with top notch service, experience-based solutions, and professional system installations. Duties would be installing, maintaining, troubleshooting, and repairing residential plumbing equipment and systems. Best candidates would have abilities to service, repair and install water heaters, water filtration systems, toilets, faucets, showers, sinks, garbage disposals, drain lines, piping, water lines and well pumps. General electrical knowledge is required for diagnosing and installation of electrical components of plumbing systems. Abilities to run sewer line camera, locating and clearing would be a plus. The goal of every employee-owner on this team is to provide a 5-star experience to our customers while practicing and promoting our mission statement and core values.

If you love working with customers and thrive in an environment of proven process, with a leadership team that is committed to your success, then we are a great fit for you!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform install/replacement work on, but not limited to, toilets, sinks, appliances, water heaters, water treatment systems, disposals, sump, and grinder pumps, well pumps and sewer lines.
• Troubleshoot issues with plumbing fixtures and equipment to replace/install
• Evaluate residential plumbing problems and take proper corrective action
• Display teamwork and strive for excellence in all areas
• Follow service Standard Operating Procedures and guidelines
• Perform work within OSHA guidelines
• Maintain clean organized and mechanically sound company provided service vehicle
• Working knowledge of trade related tools
• Operating knowledge of residential plumbing applications

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

• High school diploma, completion of G.E.D.
• Operating knowledge and working proficiency with hand-held computer (i.e. smartphone, tablet).
• Minimum 3 yrs. experience specific to the residential plumbing industry
• Knowledge of basic electricity and other electrical safety
• Ability to read, understand and work from specifications and drawings.
• Ability to bend, stoop, reach or stand, lift, and move heavy objects
• Ability to perform math computations needed in the trade
• Tablet and smart phone skills
• Ability to communicate, interact and work effectively and cooperatively with people
• Valid Driver’s License with a clean driving record is required

ADDITIONAL SKILLS DESIRED:

• Trade school education is preferred but not required
• Journeyman license preferred, not required
• Sewer jetting / excavation experience preferred

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to
moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, extreme heat and risk of electrical shock. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is occasionally loud.

SAFETY STATEMENT: It is imperative that all employees recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.