We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Fame House, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.

Sitting within the Post Production team and reporting to the Post Production Supervisor, this role plays a critical part in ensuring visual consistency, technical excellence, and brand integrity across all photographic outputs. The Photo Retoucher is responsible for delivering high-quality, production-ready image assets across e-commerce, editorial, and marketing content.

This role partners closely with Photography, Content Production, Creative Direction, and Digital Design to bring creative intent to life through refined, scalable post-production workflows. The Photo Retoucher ensures that all assets meet quality standards, technical requirements, and delivery timelines while supporting efficient, repeatable production at scale.

This is a detail-driven role for a retoucher who understands both creative nuance and operational rigor, and who thrives in a fast-paced, production-heavy environment.

How You’ll CREATE

• Execute high-quality photo retouching across e-commerce product imagery, editorial photography, and marketing assets.
• Maintain consistent color, lighting, and visual standards across large volumes of imagery.
• Prepare images for multiple use cases including artist stores, CRM, social, and paid media.
• Collaborate with Photographers, Producers, and Creative Directors to ensure creative intent is accurately realized in post.
• Work closely with the Post Production Supervisor to prioritize workloads, manage deadlines, and ensure timely delivery.
• Apply non-destructive workflows and follow established post-production standards and file management practices.
• Support color correction, compositing, background cleanup, and advanced retouching as required by project scope.
• Ensure all assets meet technical specifications and platform requirements prior to delivery.
• Identify opportunities to improve efficiency, consistency, and quality within retouching workflows.
• Maintain organized project files and contribute to scalable asset management practices.

Bring your VIBE

• 3–6 years of professional photo retouching experience within e-commerce, editorial, or commercial photography environments.
• Expert proficiency in Adobe Photoshop and related post-production tools.
• Strong understanding of color theory, lighting, and photographic best practices.
• Experience retouching high-volume e-commerce imagery while maintaining quality and consistency.
• Comfortable working within structured production workflows and meeting tight deadlines.
• Strong attention to detail and pride in craft.
• Collaborative mindset with the ability to take direction and incorporate feedback effectively.
• Experience working within music, fashion, or lifestyle brands preferred.
• Familiarity with DAM systems and post-production pipelines is a plus.

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.