Job Title: Operations Team Leader

About us:

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

About the team and the Function:

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About the role:

This role is constantly balancing multiple priorities across a number of lines and a large physical structure. There will be a lot of in the moment decision-making that takes place under pressure that affects safety, quality and production. Directly responsible for the overall performance of a shift or that of multiple lines. This role directly manages up to 15 to 25 operators/mechanics across multiple lines.

• Responsible for managing the day to day production requirements across multiple lines including safety, quality, coordinating staffing assignments, safety activities and departmental budget activities.
• Provide business leadership to ensure that team meets or exceeds Manufacturing Excellence critical metrics.
• Drive continuous improvement and total employee engagement in critical success areas by empowering employees to apply Manufacturing Excellence tools and techniques.
• Optimize efficiencies and reduce labor costs as well as improving through puts while minimizing labor use
• Supervisory responsibilities are in accordance with company policy and applicable laws. Responsibilities include: training employees; planning, assigning, and directing work; appraising performance; rewarding, disciplining, and motivating employees; addressing complaints, resolving conflict, solving problems, scheduling vacations, and verifying payroll sheets.
• Ensure efficient production is achieved and standards are met. Optimize safety, quality, production, and cost objectives through employee involvement and team building approach to root cause problem solving and continuous improvement
• Manage the planning and implementation of key initiatives to improve bottling/warehousing operations.
• Ensure production databases are properly maintained and information applied for continuous improvement
• Support all safety and food safety audits and responsible for all corrective action items are completed and all bottling workers understand the goals.
• Generate ideas and implement changes in processes and use of equipment to increase efficiency, improve safety and quality, reduce costs, and improve employee morale.
• Adheres to critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Relentlessly seeks, shares and embraces ideas and best processes in and outside the Company and embraces change introduced by others.
• Builds and maintains relationships that motivate, guide, and/or reinforce the breakthrough performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
• Follow Good Manufacturing Procedures (GMP), perform tasks per the Master Sanitation Schedule (MSS) and follow general housekeeping guidelines and rules for Food Safety Regulations. Keep area updated with 5S.

Experience / skills required:

• 4 year Bachelors Degree, preferably in Engineering
• Experience in high speed bottling plant/warehousing operation in a best in class manufacturing environment with GMPs and/or a highly regulated best in class industry
• Thorough working knowledge and demonstrated expertise in all areas of high speed bottling activities, including machine operations, changeovers, start-up, shut-down, package quality
• Proven ability to effect change within a manufacturing environment through diagnosing, designing and implementing solutions
• Knowledge of TTB and State regulations pertaining to the production of alcohol beverages is a plus
• Manufacturing Excellence experience, such as 5S, Center-lining, SMED

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement:

We recognize and value performance, offering our people a highly competitive Rewards and Benefits package.  Please click here for more details.

Diversity statement:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.

At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others.  (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.)  The salary range displayed is the salary range for the role’s primary location.