Description -

** This is a remote position **

Job Summary
• This role is responsible for managing a specific technology area or customer group with limited risk and complexity, implementing changes and solutions to meet customer and organizational IT infrastructure needs. The role identifies and improves departmental methods, maintains proactive system administration, and interfaces with various operational functions. The role fosters a knowledge management culture through research and data analysis. The role also ensures the attainment of data center service level commitments while maintaining facility safety, integrity, and appearance.

Responsibilities
• Utilizes technical expertise to manage a technology area like server administration, technical security management, performance management or a customer group with limited risk and complexity.
• Implements changes and solutions to fulfill customer requirements and meet the demands of the organization’s IT infrastructure within the realm of technical responsibility.
• Identifies and conducts research on inefficiencies and inaccuracies in departmental methods and procedures, implementing improvements.
• Establishes and maintains a proactive system administration program, encompassing system updates, patches, enhancements, log monitoring, and system hardening.
• Proposes and agrees to interface with various management and operational functions, including change management, problem management, network management, release management, application development, and computer operations.
• Directs the daily work activities of teams providing onsite services, customer access, pre-service checks, and pre-service preparations for employees.
• Operates, monitors, measures, and ensures the attainment of data center service level commitments while maintaining facility safety, integrity, and appearance.
• Establishes clear expectations with customers and/or internal businesses/end users, adhering to predefined parameters.
• Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
• Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in maintenance, quality, or a related field or an advanced degree with little or no work experience.

Preferred Certifications
• ITIL Certifications

Knowledge & Skills
• Active Directory
• Agile Methodology
• Amazon Web Services
• Ansible
• Automation
• Computer Science
• DevOps
• IT Infrastructure
• Kubernetes
• Linux
• Microsoft Azure
• Operating Systems
• Python (Programming Language)
• Scripting
• SQL (Programming Language)
• System Administration
• Systems Engineering
• Virtualization
• Windows PowerShell
• Windows Servers

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP

brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and

delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Compensation and Benefits

The typical base pay range for this role is $57,250 to $78,750 CAD annually. Pay within this range will be based on the review of experience, skills, and internal equity.

As a full time, employee of HP Canada, you will be eligible to participate in the company's group benefit programs, including medical, dental, life insurance, and disability coverage, subject to the terms and conditions of the applicable plans. During your employment term, you will receive 15 paid vacation days per year prorated based on your start date. Detailed information regarding benefits—will be provided upon hire and is subject to the terms and conditions of the applicable plans.

Equal Opportunity Employer:
HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail [email protected]. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"