Job Description

Contracts Manager

Job Description

Overview:

Under the general leadership of the Director of Contracts, the Contracts Manager is responsible for overseeing the contract lifecycle of business service contracts and supervising the activity of all contract subordinates.

Principal Responsibilities:

- Oversees the formulation, development, and/or revision of operating policies, procedures, and strategies for contract lifecycle management

- Manages the drafting, negotiation, and approval of contract documents, including the research and resolution of contract issues, in accordance with corporate policies and legal requirements

- Manages all administrative tasks related to contract execution, including the routing, signing, scanning, and filing of contract documents

- Provides authoritative guidance to internal business teams and contract subordinates on corporate goals and objectives relating to contract activity

- Facilitates training sessions to ensure work product across internal business teams and contract subordinates is in compliance with corporate contracting standards

- Develops contract subordinates to assume more complex contract activity

- Reviews work output of contract subordinates for completeness and accuracy (quality), reassigns tasks as needed to accommodate volume fluctuations (quantity), and tracks both metrics against business needs, reporting status and key issues to Director of Contracts

- Partners with sales staff to understand upcoming contract needs for new deals and renewals

- Partners with legal counsel to develop, maintain, and revise contract templates and contracting guidelines to ensure uniform general terms and conditions

- Drives continuous improvement by overseeing and participating in special projects

Qualifications:

- Bachelor’s degree from an accredited university, J.D. preferred

- 5+ years related experience

- Strong leadership and interpersonal skills

- Strong line management skills, including effective delegation and prioritization

- Ability to develop, prioritize, and accomplish goals

- Ability to deliver and drive consistency in a team environment

- Ability to work with varying seniority levels, including staff, other managers, and external partners

- Ability to analyze and improve business processes

- Knowledge of contract documents and specifications

- Knowledge of legal requirements pertaining to contracts

LanguageLine Solutions Confidential Information

- Experience working with a Contract Lifecycle Management (CLM) system a plus

- Proficient with online meeting and web conferencing tools

- Proficient with MS Office suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat Pro

Other Duties:

Travel as required up to 10%.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

Physical Requirements:

The employee will be working in a home office environment in which he/she must sit for extended periods of time in front of a computer as the main working tool. Use of telephone with or without a headset is required. The employee will be frequently required to see, talk, and hear. Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.

For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time,
Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)