Insurance Agent

Farmers Insurance | Khailen Kooi Agency | Muskegon, MI

Build a Career Where Your Effort Pays Off

The Khailen Kooi Agency is looking for a motivated, people-focused Insurance Agent to join our Farmers Insurance agency in Muskegon.

This is a sales-focused opportunity for someone who enjoys connecting with people, working toward goals, and building relationships. You'll help customers understand their insurance options, recommend coverage based on their needs, and develop a client base you can continue growing over time.

Previous insurance experience is helpful, but it isn't the only background we're looking for. Experience in sales, customer service, retail, hospitality, banking, automotive, leasing, or other customer-facing roles can translate well into this position.

What You'll Do

• Connect with prospective customers through phone, email, referrals, and agency-provided leads

• Learn about each customer's needs and recommend appropriate insurance solutions

• Prepare quotes and sell Auto, Home, Life, Commercial, and other insurance products

• Consistently follow up with prospects and manage an active sales pipeline

• Build lasting relationships with new and existing customers

• Identify opportunities to cross-sell additional products and coverage

• Work toward individual and agency sales goals

• Maintain organized records of leads, conversations, and follow-ups

• Continue developing your sales and insurance knowledge through training and coaching

What We're Looking For

• Sales, customer service, or insurance experience preferred

• Strong communication and relationship-building skills

• Comfortable communicating with customers by phone and in person

• Motivated by goals and performance-based earning potential

• Persistent and comfortable hearing "no" while continuing to pursue the next opportunity

• Coachable and receptive to feedback

• Organized with strong follow-up and time-management skills

• Bilingual skills are a plus

Training & Career Growth

You'll receive hands-on training, mentorship, and ongoing professional development as you build your insurance career. You'll also have access to Farmers Insurance training and educational resources designed to strengthen your product knowledge and sales skills.

For those interested in long-term advancement, there are opportunities to grow into leadership, specialize in different areas of insurance, or potentially pursue agency ownership through the Farmers Protégé Program.

What We Offer

• Competitive base compensation

• Uncapped commission potential

• Performance-based bonuses and incentives

• Paid training and continued professional development

• Career advancement opportunities

• Paid time off and holidays

• Health insurance options may be available through the agency

• Access to Farmers Insurance training and development resources

Find Your Next Career Move

If you're looking for a sales career where you can build relationships, grow your skills, increase your earning potential, and create opportunities for long-term advancement, we'd like to meet you.

Apply today to join the Khailen Kooi Agency in Muskegon.