Description -

Job Summary

The Inside Sales Representative (ISR) plays a critical role in driving sales success for our Enterprise Print and Managed Print Services business. This role is responsible for engaging with clients, aligning solutions with business goals, initiating sales conversations, building relationship and executing sales strategies through outbound efforts and consultative selling.

The ISR will work in close partnership with Field Sales Representatives, providing essential collaboration across account planning, lead qualification, and customer engagement. This engagement ensures a seamless experience for customers and maximizes sales effectiveness.

The role involves leveraging in-depth product knowledge, effective communication, and active listening skills to identify customer needs, address concerns, and ultimately close deals. The role often collaborates with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Responsibilities

• Conduct outbound sales activities independently, moving leads through the pipeline with a strong understanding of the sales process.

• Collaborate with Field Sales Representatives by coordinating account activities, preparing quotes, and managing follow-ups.

• Meet or exceed assigned sales quotas and performance goals through transactional and solutions-based selling.

• Apply strategic thinking to align customer needs with business objectives, escalating complex opportunities to Field Sales as needed.

• Use consultative selling techniques to uncover customer needs and present tailored solutions.

• Prospect within existing accounts and identify new opportunities to grow revenue.

• Maintain accurate sales pipeline, forecasts, and CRM records (e.g., Dynamics).

• Collaborate with internal teams to ensure coordinated account management and improve win rates.

• Own forecasting accuracy by leveraging historical data, market trends, and customer insights.

• Coordinate resources and support to execute sales strategies effectively.

• Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.

• Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.

• Leads market penetration campaigns while training and coaching other inside sales representatives.

• Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.

• Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Education & Experience Recommended

• High School Diploma, GED, or equivalent work experience.

• Typically, 4 - 6 years of experience in inside sales, tele-sales, or a related field.

• Experience collaborating with field sales teams is a plus.

Preferred Certifications
• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Inside Sales & Consultative Selling

• Business Development & Planning

• CRM Tools (e.g., Salesforce, Dynamics)

• Cold Calling & Prospecting

• Cross-Selling & Upselling

• Customer Relationship Management

• Sales Strategy & Forecasting

• Effective Communication & Results Orientation

• Digital Fluency & Customer Centricity

Why Join Us?

This is a high-impact role supporting strategic enterprise customers and driving growth in a key business segment. If you're passionate about sales, collaboration, and delivering value—this is your opportunity to thrive.

Complexity
• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $70,720 to $ 90,550 USD annually with
a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related
knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

 * Health insurance
 * Dental insurance
 * Vision insurance
 * Long term/short term disability insurance
 * Employee assistance program
 * Flexible spending account
 * Life insurance
 * Generous time off policies, including;
 * 4-12 weeks fully paid parental leave based on tenure
 * 13 paid holidays
 * Additional flexible paid vacation and sick leave (US benefits overview
   [https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"