JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves 

The OP Program Manager will play a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products, solutions, and tools to our real estate clients. Serve as an account leader for delivery of Occupancy Planning and Management. Bring best practices, industry insight and thought leadership to account.  Act as a trusted advisor to client, Account Director, and team.

 This role will report to the APAC Occupancy Planning Lead.

What is your day to day?

• Great relationship building skills, client focus and team leadership. You’ll foster critical relationships between various individuals and organizations. Simultaneously, ensuring coordination and collaboration among various JLL service lines.

• Create conceptual and detailed layouts, stack plans, and floor plans using AutoCAD and other design tools.

• Ensure high level of execution and client satisfaction for all services performed by the local team.

• Align regional teams and key stakeholders on the OP platform model.

• Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively. Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the basic requirements of the job. You should thrive on change with an appetite for risks, be proactive and innovative with solutions. A desire to be the Subject Matter Expert (SME) for key systems / processes and client deliverables.

• Attentive to detail and accuracy - particularly numbers and spatial creativity. Planning and managing portfolios, as well as maximizing space will be your major focus areas. This will involve in reviewing, preparing, and updating project status reports on actual versus projected seat demand, reporting on the current supply and capacity.

• Develop objectives/desired results and work the client to achieve completion.

• Work and align with delivery team according to client views of successful delivery quality and OP Product team products

• Excellent written and verbal communication skills; including active listening, verbal, written and visual communication and the ability to engage at all levels of leadership from administrative to senior level. Ability to understand complex ideas and communicate them to others on the account and client

• You have critical thinking skill sets and can easily tell a story through data. You will be successful on the job if you have skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and understand floorplans. Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job.

• Ability to create accurate and credible planning reports to support client Corporate Real Estate decision making including space, demand and utilization tracking.

• Demonstrate the ability to create a solution-oriented environment whereby the team is consistently seeking to identify leading edge best practices focused on delivering value to the client while working within the process requirements of the account.

Desired experience and technical skills  

Required

• 5-10 years of progressively responsible experience in managing occupancy and space management processes across a broad geography in a remote and virtual environment

• Expert level data analytical skills and mastery of Sheets and Excel - required

• CAFM system and AutoCAD experience is required

• Proficiency with Microsoft and experience utilizing Slides and PowerPoint

• Experience with implementing flex office, hoteling, and alternative workplace solutions programs

Preferred

• A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required

• Experience in Microsoft Office

• Focuses on customers and clients, business/financial acumen, JLL first

• Demonstrate high level of performance in project budgeting and scheduling

• Strong working knowledge of architectural drawings and furniture systems

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.