This role is intended for a hands-on QA leader who can operate as a functional subject matter expert for our Alpha Data Platform (ADP).  This candidate will coordinate multi-user concurrency tests, strengthen day-to-day quality support across environments, data, interfaces, deployments, and end-to-end workflows.  The ideal candidate will bridge product, engineering, QA, release management, and SaaS operations to make quality issues visible early and drive them to resolution quickly. 

Key Responsibilities

• Act as a functional subject matter expert for ADP quality, including core platform workflows, data movement, interface behavior, environment dependencies, and release validation expectations.

• Translate product, engineering, and operational requirements into practical QA strategies, playbooks, test scenarios, and acceptance criteria.

• Identify functional and environmental gaps that may prevent reliable release testing, integration testing, or production readiness, and drive timely remediation with the appropriate owners.

• Plan and coordinate ADP multi-user, concurrency-based testing events where multiple groups execute QA playbooks at the same time against shared release objectives

• Define the multi-user concurrency testing scope, entry criteria, participant model, environment readiness checklist, playbook assignments, timing, defect triage process and exit criteria.

• Support QA teams across the organization when they encounter blockers related to system access, data access, environment configuration, interface setup, deployment issues, or workflow validation.

• Partner with SaaS E2E Operations, engineering, product, and QA to diagnose failures across configuration, data, application behavior, infrastructure, and deployment boundaries.

• Help define and maintain standard QA playbooks, smoke tests, regression scenarios, workflow tests, data prerequisites, and troubleshooting runbooks for ADP and ADP-adjacent capabilities.

• Improve the repeatability of QA execution by standardizing environment assumptions, documenting known dependencies, and reducing reliance on informal knowledge.

• Understand how ADP interacts with cloud-native services, data platforms, interfaces layers, deployment pipelines, and downstream systems in production-like end-to-end environments.

Technical Environment / Qualifications

• Minimum 12+ years experience in Quality Assurance.

• Extensive QA experience in enterprise software, data platforms, financial technology, SaaS platforms, or similarly complex regulated environments.

• Demonstrated ability to lead functional QA activities across multiple teams, systems, environments, and release timelines.

• Experience defining test strategies, test plans, test cases, smoke tests, regression coverage, end-to-end workflow tests, and release readiness criteria.

• Strong analytical skills with the ability to identify gaps in test coverage, environment readiness, data availability, access setup, interface configuration, and deployment procedures.

• Hands-on troubleshooting mindset with the confidence to investigate ambiguous failures, gather evidence, isolate probable causes, and drive to rapid resolution.

• Excellent written and verbal communication skills, including the ability to create crisp playbooks, runbooks, defect summaries, and status updates

• Experience with cloud-native data platforms, data warehousing, Snowflake, ETL pipelines, data marts, APIs, batch process, or financial data workflows

• Experience with Jira, Xray, defect lifecycle management, and audit-friendly test evidence

• Experience coordinating testing across product development, engineering, QA, SaaS Operations, and support.

• Familiarity with test data management, client-like data sets, access grants, interface dependencies, and environment refresh or reset processes.

About Charles River Development:

Charles River Investment management System in a platform that provides many Front-Office functions including Portfolio Management, Order Management and Execution, Compliance, Performance & Attribution, Modelling, Scenario Analysis, and Wealth Management.

We are part of the State Street Bank. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark in the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.

Interested in learning more about us? Visit our  www.statestreet.com www.crd.com LinkedIn page: State Street on LinkedIn

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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