Who are we?

Job Summary

Are you looking for a role that offers variety? This position will keep you on your toes and help you meet your daily step count! In addition to focusing on standard operating procedures and tasks while supporting the overall team, you will also have to be adaptable and solution-focused! Being good with people and a friendly, clear communicator is essential on this team, as is wanting to finish the day with the sense of accomplishment that you got the job done. At Equinix, we value open-mindedness, teamwork, energy and service to others.  

Responsibilities  

Team Coordination  

• Actively support the team by coordinating customer deliveries and resolving any shipping or receiving issues

• Keep meticulous records/logs of all materials to ensure smooth operations

• Put "we" before "me" by being as committed to each other's success as to your own.  

Task Execution  

• Utilize your acquired job skills and company policies to complete assigned tasks efficiently

• Recognize when to deviate from standard practices to achieve the best results.  

Procedure Adherence  

• Normally follow established procedures for routine work

• Be prepared to take initiative and seek instructions for new assignments

• Keep your promises and be accountable

Documentation & System Updates  

• Coordinate the speedy and efficient delivery of goods to their required destinations, ensuring you obtain sign-off for receipt

• Be an energy supplier by leaving people better than you found them

• Actively inform recipients that their ordered goods have been delivered

• Serve others by ensuring timely and accurate communication

Shipping & Receiving  

• Maintain accurate records of materials received and shipped, ensuring all details are logged within a semi-routine scope

• Embrace simplicity and speed

• Receive goods delivered to the Data Centre, either directly or following acceptance by security

• Enter all relevant details of inbound/outbound shipments and ensure order requirements are fulfilled

• Be trustworthy and commit fully

• Use shipment spotlight and shipment dashboard to track customers' inbound/outbound shipments

• Communicate with radical transparency

• Inspect received goods and reject unsatisfactory items where necessary

• Set high standards of excellence and value disciplined execution

Problem Solving  

• Actively work and communicate with internal/external customers to ensure on-time deliveries

• Assist with resolving difficult shipping and receiving issues as they arise

• Challenge the status quo and embrace change

Hazardous Materials  

• Follow established procedures for handling hazardous materials, requiring supervision only on new assignments

• Honor confidentiality

• Comply with hazardous materials protocols as described by regional regulatory bodies

Equipment Management  

• Track stored and/or abandoned equipment diligently

• Use aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days, and 90 days

Data Centre Support  

• Assist with the delivery and removal of customers' equipment from cages through established procedures

• When requested by a Smart Hand (SH) request, assist with packing customers' equipment with packing material so that it can be shipped from the data center

• Be invested in your development and we'll invest in you.  

Qualifications  

• Educational Background: Typically requires a high school diploma or years of work experience.  - but we are open to new to career

• Certification: Regional hazardous materials certification preferred

What We Offer: 

• A competitive salary based on knowledge and experience

• 27 days of leave with the option to purchase 3 additional days

• Employee Stock Purchase Plan and Company Pension Plan

• Subsidised lunch provided on location. (voluntary opt in)

• Comprehensive support for personal development and growth, both in terms of time and financial resources

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.