Position Summary
Responsible and accountable for assigning jobs to ensure efficient driver operations. Ensure that company policies are being followed and that work is conducted in a safe manner. 

Duties and Responsibilities:
• Develop and maintain professional relationships with drivers to ensure their needs are being 
met.
• Communicate in a timely and effective manner with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
• Review dispatch sheet and driver assignments to ensure all loads are dispatched.
• Review all orders and process and/or distribute according to terminal procedure.
• Ensure timely and efficient movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• Provide documentation and communicate to drivers all pertinent information for scheduled 
load(s).
• Initiate and maintain customer specifications.
• Safety Date Sheets (SDS) for products hauled.
• Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by the terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• Effectively address concerns from employees and customers. 
• Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
• Understand and follow established policies and procedures in emergency situations.
• Other duties as assigned.

Job Requirements

Education and Experience:
• Associate’s Degree or equivalent work experience
• Proficiency with Microsoft Word, Outlook, Excel, etc. 
• Minimum 5 years of related experience
• Familiarity with DOT and OSHA regulations
• Some travel to corporate office and other locations
• Willingness to work a flexible schedule
• Valid driver’s license and ability to meet company driving requirements

Preferred Qualifications:
• Prior dispatch experience
• Experience using TMW and PeopleNet systems
• Tanker industry experience
• Prior management/supervisory experience
• Understanding equipment utilization and allocation
Essential Qualifications:
• Strong organizational, administrative and analytical skills 
• Solid communication skills and attention to detail
• Ability to be flexible and adapt to change
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
• Ability to demonstrate a positive, proactive and motivated attitude
• Must be reliable and punctual
• Ability to adapt to change in a fast-paced organization
• Strong problem solving skills
• Ability to work a flexible schedule

Language Skills
• Ability to read, write and speak English proficiently
Physical Demands: 
• While performing the duties of this job, the employee is regularly required to talk or hear. 
• May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, 
kneel or crouch as needed. 
• May be required to lift 50 lbs.
• Specific vision requirements include the ability to see at close range, distance vision, color 
vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate in a constant state of alertness and safe manner.

Work Environment: 
• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, photocopiers, and file cabinets.