Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking an experienced and highly creative Senior Designer to join our e-commerce creative team. In this role, you will lead the visual execution of major on-site campaigns, create compelling customer-facing experiences, and drive design excellence across multiple product categories.

Beyond producing high-quality creative assets, you will play a key role in shaping campaign concepts, mentoring junior designers, and translating business objectives into impactful visual solutions. This position requires a strong balance of creativity, executional excellence, stakeholder management, and a data-driven mindset.

What You Will Do 

Creative Leadership

• Lead the creative development and execution of major e-commerce campaigns, seasonal events, and promotional initiatives.

• Own the visual direction for high-impact on-site experiences, including homepage takeovers, campaign landing pages, promotional banners, and merchandising assets.

• Ensure visual consistency across all customer touchpoints while maintaining alignment with brand guidelines.

Design Execution

• Design and produce on-site creative assets, including banners, campaign visuals, landing page components, and promotional content.

• Develop category-specific creative solutions that effectively support business and customer objectives.

• Create scalable design systems and templates to improve creative efficiency and consistency.

• Deliver high-quality assets across multiple placements and formats within tight deadlines.

Cross-functional Collaboration

• Partner closely with Marketing, Category Management, CRM, Product, and other stakeholders to develop effective campaign strategies and executions.

• Translate campaign goals, customer insights, and business priorities into impactful design solutions.

• Present creative concepts and design rationale to stakeholders and leadership teams.

Mentorship & Team Support

• Provide guidance, feedback, and creative direction to Junior Designers.

• Support the development of design best practices, workflows, and quality standards within the team.

• Foster a collaborative and learning-oriented team culture.

Performance & Optimization

• Apply a data-driven design approach by leveraging customer insights, performance metrics, and testing results to improve creative effectiveness.

• Collaborate with business partners to identify opportunities for optimization through creative experimentation and iteration.

• Use performance learnings to continuously refine campaign strategies and visual execution.

Basic Qualifications  

Required

• 5+ years of experience in graphic design, visual design, or e-commerce creative production.

• Strong portfolio demonstrating digital campaign work, e-commerce experiences, and visual storytelling.

• Advanced proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator.

• Strong proficiency in Figma.

• Deep understanding of digital design principles, layout, typography, color theory, and visual hierarchy.

• Experience leading large-scale campaigns and managing multiple stakeholders.

• Proven ability to manage multiple projects simultaneously in a fast-paced environment.

• Strong communication, presentation, and problem-solving skills.

Preferred Qualifications 

• Experience in e-commerce, retail, marketplace, or performance marketing environments.

• Experience with design systems and scalable creative production workflows.

• Familiarity with A/B testing, experimentation frameworks, and creative performance analysis.

• Experience mentoring or coaching junior team members.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.