Business Overview 

Rakuten group has almost 100 million customers in Japan and 1 billion customers around the world, and provides more than 70 services such as e-commerce, payment services, financial services, mobile, media, sports, etc. 

Department Overview 

AI Services Supervisory Department (AISSD) provides data-oriented solutions by leveraging data science and Rakuten group’s data gathered from 70+ services. The department contributes to Rakuten’s business units and Rakuten’s business partners as well. We have the strategic vision “Rakuten as a data-driven membership company”. AISSD has the mission to realize it. 

Among the AISSD, the AI & Data Consulting Department (AIDC) serves as a bridge between the business units and the development units. We propose data-driven solutions based on a deep understanding of the business and swiftly drives their implementation. 

Position: 

Why We Hire 

AI & Data Consulting Department (AIDC) leverages cutting-edge technologies, including AI and Rakuten Group's abundant dataset, to deliver consulting and project management services. 

This position under Ad & Media Consulting Section will primarily support Rakuten’s advertising business, with a focus on enabling ad sales promotion for external clients and supporting the development of solutions to improve advertising performance. 

Position Details 

We are looking for talented people to perform Data Strategy Consultant which has the role to conduct AISSD’s mission in front line. The position is expected to discuss with internal/external stakeholders to propose data-oriented solution for business growth, and to conduct multiple initiatives such as PoC & ad hoc analysis, solution development with Dev team etc. The position has opportunities to work in global culture with excellent employees joined around the world, and to experience Rakuten’s unique initiatives based on the cutting-edge data science. 

Role and Responsibility

- Propose data and AI initiatives and lead project kick-offs for Rakuten Group business units and external clients

- Drive data and AI initiatives and manage projects end-to-end (project management)

- Report on business impact and value delivered through data and AI initiatives to Rakuten Group business units and external clients

- Conduct ad-hoc analyses using user demographics, purchase data, and online/offline behavioral data

- Lead system development efforts in collaboration with engineering teams to operationalize and scale data and AI initiatives

Mandatory Qualifications: 

- Ability to solve complex business problems through structured thinking, data-driven analysis, hypothesis formulation, and effective execution
- Experience in data-oriented project(s) which applies data science to business

- Project management skill to handle mid-large size project organized by multiple departments

- Capability for problem solving, strategic thinking, hypothesis thinking 

- Business level communication both English and Japanese (TOEIC 800+) 

*Equivalent skills will also be considered

Desired Qualifications: 

- Experience in a company or department which is specialized in data science or data analytics

- Technical skill to create a data model by programming language (python, SQL, etc.) and extract/calculate huge dataset to get outputs

- Work experience in a consulting firm

- Experience to conduct presentation(s) CxO class executives

- Capability to discuss implementation approach with Dev team to define a solution’s specification

- Experience/Business knowledge related to the industry of Rakuten’s business or Rakuten’s business partners

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