Manulife is looking for a Cybersecurity and Risk Management Specialist to support security control management and governance. The Control Management and Control Governance team aims to facilitate information security and data governance processes, enable risk-based decision-making, and deliver a compliance foundation to achieve and maintain compliance certifications. The Cybersecurity and Risk Management Specialist leads the end-to-end configuration management lifecycle—from scanning and analysis to driving remediation—across end-user and IoT technologies. They play a critical role in embedding security practices into development and infrastructure operations to reduce risk and ensure compliance with regulatory standards.

Core Responsibilities:

• Serve as the first point of contact for users seeking technical assistance for security hardening for end users and IoT devices
• Drive remediation and mitigation activities, including root cause analysis and owning the design, tracking, and progress of action plans in partnership with internal business partners.
• Monitor, interpret, and assess security events generated by security tools, ensuring appropriate prioritization, escalation, and response to security issues.
• Investigate and analyze security alerts from endpoint protection, network security, and monitoring systems, ensuring alerts are appropriately triaged and addressed in accordance with organizational standards
• Monitor and analyze security findings and alerts from tools such as Qualys, Prisma
• Collaborate with Engineering and Infrastructure teams to improve security control
• Ensure compliance with industry standards, safety regulations, and client specifications.

Required Qualifications

• 4+ years of experience in cybersecurity and /or information technology roles
• Bachelor’s degree or equivalent with at least 3+ years of Risk Assurance/Compliance and or Information Security experience.
• 2+ years of Power BI data visualization experience to build dashboards and security scorecards that communicate risk posture and compliance trends.
• Strong understanding of security technical hardening standards such as CIS benchmark.
• Hands-on experience with Qualys, ServiceNow, PowerBI and/or similar tools
• Must be willing to work on a permanent night shift schedule (US Eastern Time Zone business hours)
• Must be willing to work on a hybrid setup in Quezon City (3 days a week onsite)

Preferred Qualifications:

• Good understanding of security concepts and practical usage
• Good understanding of policy and data management
• Demonstrated track record of successfully executing projects emphasizing delivering results.
• Ability to effectively communicate governance, risk, and audit functions to executives.
• Familiarity with Governance Risk Compliance tools

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].