Contract Manager

Location: Milton Keynes

Contract: Permanent, 42.5 hours per week

Salary: £44,232.30 per annum + Car Allowance

Mears Group is one of the UK's leading housing and care providers, committed to making a positive difference to the communities we serve. We work in partnership with local authorities, housing providers and other organisations to deliver services that improve homes, support communities and enhance the lives of our customers.

About the Role:

As Contract Manager, you will oversee all aspects of operational and commercial contract delivery, ensuring performance is maintained in line with contractual obligations and company standards.

• Management of operational and commercial contract delivery
• Monitoring contract performance against agreed targets and commitments
• Managing works programmes, budgets, cash flow and project updates
• Ensuring compliance with health and safety legislation, company procedures and quality standards
• Managing direct labour resources and supply chain partners
• Identifying opportunities to improve productivity and achieve efficiency savings
• Completing company and client reporting within required timescales
• Promoting a positive, customer-focused culture across all activities
• Driving customer satisfaction and achievement of contractual KPIs
• Managing employee performance, coaching and development
• Ensuring company assets are protected and maintained appropriately
• Providing accurate management reporting
• Building strong relationships with clients, service users and local communities
• Supporting continuous improvement through feedback and market insight

Key Criteria:

• Proven track record in capital works, programmed works, repairs and maintenance management and delivery
• Proven commercial and performance management experience
• Ability to manage multiple sites and contracts
• Experience working within a customer-focused environment
• Contract and project management experience
• Strong governance, risk management and business control experience
• Full UK driving licence

Desirable:

• ILM accreditation or Level 4 Leadership and Management qualification
• IOSH or other health and safety qualification
• Experience working within social housing
• Experience working in partnership with local authority clients

Benefits:

• Family friendly policy to include enhanced maternity/paternity leave and much more.
• Generous Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme Park, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.