Jobs Companies Capital Client Services Specialist (Chinese)

Über diese Client Services Specialist (Chinese) Stelle bei Capital

Capital · Hybrid · Sofia City, Bulgaria
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

  • Support our clients at all levels.
  • Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails, and calls.
  • Assist clients with the KYC procedure.
  • Provide a tour around the trading platform.
  • Build client trust and satisfaction through professional support and training.
  • Be keenly aware of the competitive landscape and understand financial markets.
  • Collect clients’ feedback and analyze how clients’ experience can be improved.
  • Keep open communication between the departments to resolve any issues
  • Requirements:

  • Proficiency in English & Chinese - C1+ level.
  • Advanced interpersonal and communication skills.
  • Ability to listen to clients and your team’s needs and find solutions.
  • Ability to work a flexible shift schedule, including nights and weekends (weekend and night shifts are remote).
  • Excellent communication skills, both verbal and written.

  • What you will get in return:

    Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
    Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
    Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
    Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
    Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
    Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
    Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.



    Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
    Bereit, sich bei Capital zu bewerben?
    Bei Capital bewerben

    Ähnliche Jobs

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Capital

    Alle Jobs bei Capital ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos