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We have an exciting opportunity for you to join our team as a Clearance Specialist

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

Key Responsibilities

• Manage and support complex import and export customs clearance activities, ensuring full compliance with applicable customs legislation and company policies.

• Provide expert guidance on complex customs cases, including special customs procedures, customs regimes, restricted commodities, and non-standard clearance scenarios.

• Interpret customs legislation and translate regulatory requirements into practical operational guidance.

• Continuously monitor changes in national, European Union, and international customs legislation, assessing their operational impact and recommending necessary process improvements.

• Act as the primary point of contact and subject matter expert for customs-related enquiries from Operations, Customer Service, Sales, and other business functions.

• Provide consultative support in resolving complex customer customs issues, identifying compliant and business-oriented solutions.

• Liaise with Customs Authorities and other regulatory bodies to facilitate the resolution of customs-related matters.

• Identify compliance risks and proactively recommend corrective and preventive actions.

• Support the implementation of new customs regulations, operational procedures, and system enhancements.

• Develop and maintain customs-related work instructions, standard operating procedures (SOPs), and knowledge documentation.

• Deliver coaching, guidance, and knowledge sharing to operational teams on customs legislation, compliance requirements, and best practices.

• Contribute to continuous improvement initiatives aimed at enhancing compliance, operational efficiency, and customer experience.

What do you bring with you:

Required Qualifications

• Extensive knowledge of import and export customs procedures.

• Strong understanding of customs legislation and regulatory requirements at national, European, and international levels.

• Proven ability to manage complex customs clearance cases and provide technical guidance.

• Experience working with Customs Authorities and regulatory agencies.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and stakeholder management skills.

• Ability to interpret legislation and communicate complex regulatory requirements in a clear and practical manner.

• High level of integrity, attention to detail, and commitment to regulatory compliance.

• Proficiency in Microsoft Office applications and customs-related systems.

Preferred Qualifications

• Professional experience in customs brokerage, international trade, or customs compliance.

• Experience supporting process improvement initiatives and implementing regulatory changes.

• Knowledge of EU Customs Code (UCC) and international trade regulations.

• Experience delivering training or acting as a customs subject matter expert within a multinational environment.

Core Competencies

• Customs Compliance Expertise

• Regulatory Knowledge

• Customer Advisory

• Analytical Thinking

• Critical Problem Solving

• Customer Advisory Mindset

• Decision Making Under Pressure

• Attention to Detail

• Stakeholder Management

• Effective Communication

• Collaboration & Cross-functional Partnership

• Adaptability to Regulatory Change

• Knowledge Sharing & Coaching

What do we offer:

• Attractive compensation package

• Flexible Working Arrangements: Hybrid position

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Meal Cards

• Transportation allowance

• Tuition Assistance Program

• Employee Assistance Program for you and your family in difficult life situations

• Employee reduced-rate shipping

• Shuttle Bus for employees transportation

• Great career opportunities

• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.