CHANEL Assistant Counter Manager

Work Location: CHANEL F&B Counter located in Holt Renfrew, Bloor Street, Toronto
Reports to: Territory Manager
Employment Type: Permanent, full-time

Your Role @ CHANEL:

As Assistant Counter Manager, your role will be to support the Counter Manager in overseeing and managing our CHANEL Beauty & Fragrance operations, in order to develop opportunities and increase sales volume.

The Impact You Will Have at CHANEL:

In addition to supporting the Counter Manager, you will deliver impeccable customer service in the sale of CHANEL products through extensive product knowledge and by identifying each client’s needs.

How You Will Contribute to the Role:

• You will achieve annual Beauty & Fragrance sales targets.

• You will deliver exceptional customer service through consultations.

• You will contribute to the development of the sales team, ensuring it remains goal-oriented, including the preparation and review of monthly, weekly, and daily sales targets.

• You will organize the counter, in collaboration with Territory Managers, to ensure the success of promotions and special events.

• You will actively participate in merchandising.

• You will manage Beauty & Fragrance inventory.

This job description provides a general framework and is not exhaustive; additional responsibilities may be assigned as required by the company or at the request of the management team.

You Are Motivated By:

• The opportunity to provide a luxurious, personalized client experience.

• The opportunity to achieve sales targets.

What You Will Gain From This Experience:

• The satisfaction of delivering a unique CHANEL client experience.

Benefits at Chanel:

Our employee benefits are designed to support you both professionally and personally, offering you:

• Health & wellness – Private medical and dental insurance, long-term disability coverage, life and accidental death/disability insurance. You may also add family members;

• Financial security – A robust company retirement plan and a bonus program to help you plan your future;

• Time to recharge – Generous annual leave, sick days, volunteer days (CSR), and even a day off for your birthday;

• Parental support – A strong global parental leave policy to support you during life’s important moments;

• Employee Assistance Program (EAP) – 24/7 access to resources, including psychological support, legal assistance, wellness services, and financial advice;

• Professional growth & development – We are committed to your success. From mentoring and learning opportunities to career advancement within the company, we provide the tools and resources you need to progress.

*Benefits are subject to eligibility criteria and may change at any time.

At CHANEL, we are dedicated to creating an inclusive culture that fosters personal growth and contributes to our collective progress. We believe that each individual’s uniqueness enhances the diversity, complementarity, and effectiveness of our teams. We strongly encourage you to submit your application, as we value the perspective, experience, and potential you could bring to CHANEL.

All applications received for positions within CHANEL CANADA ULC are welcome. We are committed to fair and accessible employment practices for all. Accommodations during the recruitment process may be provided, upon request, to candidates with disabilities.