Position based in Fashion Boutique in The Galleria Mall, Abu Dhabi

CONTEXT & ENVIRONMENT

Reporting to the Operation Manager, you will be responsible for receiving the payments in compliance with the company procedures and guaranteeing secure transactions.

KEY PARTNERS

CHANEL Clients; Fashion Advisors; Sales Managers; Operations team; Legal team.

IN THIS METIER, WE ARE ENERGISED BY

• Ensure high level of client service by creating a unique experience for each client throughout the entire cashiering process.
• Operationally manage all tasks linked to cashiering on the internal systems designed for the transactions.
• Manage the Client information file by entering the information according to the procedures for the creation and editing of client accounts.
• Ensure that the client accounts are managed properly, in particular by reconciling accounts and transactions.
• Handle payments, refunds, exchange, and point-of-sale operations accurately through internal systems.
• Preform opening and closing cash procedures, RFID tags sales deactivation, provide EOD reports to duty manager at the end of the day.
• Strictly adhere to Anti-Money Laundering procedures, conduct sanctions screening vigilantly, and submit reports to the Legal team.

HOW WE CREATE IMPACT?

• Delivering an excellent experience for every CHANEL client in collaboration with Fashion Advisors.
• Ensuring accurate and timely cashiering, reconciliations, and reporting supporting smooth boutique operations.
• Upholding CHANEL procedures and compliance requirements.

KEY COMPETENCIES & REQUIREMENTS

• Experience as a Cashier in the Retail sector, preferably within a luxury environment.
• Excellent organizational skills.
• Computer proficiency.
• Attention to details.