Find your calling at Mercy!

The Automation & Optimization Analyst is a key role within the Revenue Cycle department, focused on enhancing operational efficiency through automation and optimization solutions. This position utilizes tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows and reduce manual effort. The analyst is responsible for leveraging advanced coding solutions and new technologies to support process improvements and scalability. They champion a culture of continuous improvement and innovation, collaborating across departments and providing training and support for ongoing development needs. A deep understanding of Revenue Cycle processes, lean methodology, and automation technologies is essential for this role.

Position Details:

Mercy - Remote Opportunity

Automation Optimization Specialist

Shift: Full-Time, Days

Minimum Qualifications:

Education: High School Degree or equivalent

Experience: 5 years of experience in Revenue Cycle, process improvement, or automation-related roles.

Preferred Qualifications:

Education: Bachelor’s degree in Business, Finance, Information Systems, or related field.

Certification/Registration: Lean Six Sigma Certification or equivalent preferred, not required.

Other Skills, Knowledge, Abilities:

• Proficiency in Studio-X, Power Automate, and/or Copilot Studio
• Intermediate to advanced Microsoft Excel and Word
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Experience with Epic and basic report writing preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.