Job Description:

 Join a dynamic team that supports hundreds of conferences, trainings, and special events annually. This position offers the opportunity to work with advanced AV technology while partnering with leaders, caregivers, and community members to create exceptional event experiences across Intermountain Health facilities.

 Preferred candidates: Two or more years of experience in audiovisual support, event technology, information technology, customer support, or a related field.

Essential Functions

• A/V Equipment Management: Ensure conference rooms are equipped with the necessary audio-visual technology, including Monitors or projectors, microphones, and video conferencing systems. Provide troubleshooting support for any A/V issues that arise. Secures A/V equipment following use.
• Technical Assistance: Offer basic technical support in the auditorium and other designated areas ensuring all equipment is functioning properly.
• Room Scheduling and Maintenance: Schedule the use of education rooms and maintain their appearance, ensuring they are clean and orderly. Assists with resolves potential conflicts which arise. Secures auditorium and classroom spaces when not in use.
• Event Setup: Arrange chairs, tables, and other necessary equipment for events and functions. Provide basic cleanup services following events to maintain a tidy environment. Work with EVS and facilities teams to assist with overnight cleaning, setups and maintenance.

Skills

• Audiovisual Equipment
• Customer Service
• Computer Literacy
• Technical Support
• Equipment Maintenance
• Troubleshooting
• Communication
• Teamwork

Qualifications

• One year experience with modern A/V equipment and video conferencing systems with basic troubleshooting skills for common technical issues.
• Demonstrated computer proficiency and experience working with Microsoft Office 365 and internet applications.
• Strong organizational skills and attention to detail with ability to manage schedules and maintain a clean and professional environment.
• Good communication skills and the ability to assist users with varying levels of technical proficiency.
• Flexibility to work evenings and weekends as necessary.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.