Role purpose

Support the sales cycle by assisting in solution design, technical consultation, product demonstrations, implementation, and customer support. This role provides an excellent development opportunity for fresh graduates to gain exposure to both business and technical aspects of the IT industry.

Work Allocation

50% Presales

50% Post-Sales

Key Responsibilities

Presales (50%):

• Support Sales team in understanding customer requirements.
• Assist in preparing solution proposals, quotations, and technical presentations.
• Conduct product demonstrations and Proof of Concept (POC) activities under guidance of senior engineers.
• Coordinate with vendors and internal teams to identify suitable solutions.
• Keep up to date with vendor technologies and market trends.

Post-Sales (50%):

• Support implementation, configuration, and deployment of solutions.
• Provide first-level technical support and troubleshooting for customers and partners.
• Escalate complex issues to senior engineers or vendors.
• Assist in user training and knowledge transfer sessions.
• Prepare technical documentation and implementation reports.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or related fields.
• Fresh graduates are welcome to apply.
• Basic understanding of IT Infrastructure, Cloud, Networking, Cybersecurity, or Software Solutions.
• Strong problem-solving and troubleshooting skills.
• Good communication and presentation skills.
• Good command of English.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.