The Research Manager is responsible for the quality of VANTAGE work. S/he will be responsible for a team to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will engage with Clients throughout the project cycle, from scoping to post-delivery project assessment. S/he will support the Associate Director in training managing internal and external resources in order to complete VANTAGE projects in a timely and effective manner. She will also support the Associate Director with the strategy to grow the wider team organically and maintain optimal project margins. 

Responsibilities:

People Management

• Manage a team of researchers, senior researchers and team leads
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Associate Director in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues across Control Risks to address client queries

Regional research initiatives

• Interact regularly with other Managers and the Quality Assurance team to provide support and feedback on VANTAGE work
• Participate in discussions with other Managers, Client Services and Product teams to provide insight on potential service/product improvement

Requirements

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in written and spoken English and Spanish languages is essential
• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in coaching and supervising team members
• Experience in managing projects, especially where the project team is spread across several locations
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of other languages (particularly Portuguese and French) and the socio-political environment in the AMER region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage
• Experience in a compliance team in a financial institution or a corporate setting socio-political environment in the AMER region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

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