Location: 4535 E Princess Anne Rd, Norfolk, VA 23502

Work Schedule: 

• Monday - Friday: 8:00am - 6:00pm 

Compensation: up to $69,500 annually 

Position Purpose     

This position is responsible for assisting in the coordinating all aspects of the program, including supervision of faculty and staff and performing administrative functions related to daily operations.

Job Responsibilities

• Assist Program Coordinator in managing all aspects of the program, including supervision of faculty and staff and performing administrative functions related to daily operations.
• Assist Campus and Home Office Education directors in developing curriculum, preparing course materials, class scheduling, and maintaining tools and equipment used by students.
• Complete instructor and course content evaluations on a regular and timely basis.
• Conduct faculty meetings and participate in educational conferences, professional training, and seminars, as well as staff and department meetings, as assigned.
• Take minutes from meetings and document them accordingly.
• Assist in staff management, including interviewing, hiring, administering disciplinary actions, and dismissals.
• Assign class and teaching assignments.
• Stand in as a substitute instructor to accommodate staffing needs.
• Provide tutorial opportunities for students.
• Advise students for academic and/or behavioral issues, academic progress, attendance or additional concerns and document accordingly. Act as advisor to “at risk” students.
• Audit all program curricula to ensure that instructors are using the most current syllabi, lesson plans, and textbooks.
• Ensure program is operating under all Department of Education and Accrediting Commission, federal/state/local laws, regulations, rules and code requirements.
• Monitor student performance on required projects to ensure proper completion and compliance with the program curriculum.
• Document, track, and monitor student action notifications in Campus Nexus including, attendance, probationary status, recycles, drops, restarts, LOAs, and transfers.
• Ensure supplies, materials, equipment, and tools are inventoried, maintained, purchased when necessary, and are in place for required class projects.
• Assist in or manage the design and development/fabrication training aids and materials that meet the requirements and needs of the program curriculum.
• Work with Education leadership team to design training aids that will help meet the requirements of the program curriculum.
• Ensure compliance with OSHA and other workplace safety regulatory agencies through implanting hazard analysis, identification of possible hazards, and evaluate effectiveness of Hazard Control systems, policies and procedures. Make necessary safety recommendations.
• Assist in equipment training, certification and/or inspections for the program.
• Participate in formal and informal mentoring of new employees to support onboarding, training, and joining a positive work culture that supports the institution and its students.
• Support instructors in coaching students toward successful FAA knowledge and practical exam completion in an appropriate and timely manner.
• Ensure tutoring, remediation, and structured support are available to students who require additional assistance.
• Collaborate with Student Success on FAA Certification exams and outcomes.
• Track and analyze student outcomes including course completion rates, retention, graduation timelines, and FAA certification readiness and success.
• Assist in or manage the design, development, fabrication, and maintenance of training aids to support curriculum objectives.
• Oversee accurate documentation within institutional systems, including student attendance and academic records, academic action notices, and faculty Personnel Reports (FPRs) and Staff Personnel Reports (SPRs).
• Perform and complete other tasks that may be assigned by Supervisor

Education 

• High School Diploma or GED
• Undergraduate or graduate degree preferred.

Experience/Skills

• Must have the ability to obtain working, up-to-date knowledge of technology systems.
• Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.
• Detail-oriented, analytical, highly organized, and have the ability to multi-task and work well under pressure.
• Demonstrate a high level of integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal-oriented, with strong problem-solving skills.
• Must be able to work independently and as collaborative team member and have exceptional interpersonal skills.
• Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. CampusNexus experience a plus.
• Ability and willingness to work outside of regular work shifts, including evenings and/or weekends as necessary or as requested by Supervisor.
• Ability and willingness to travel locally and/or overnight for business purposes.

Certificates, Licenses, Registrations 

• American Welding Society (AWS) certification within the first six (6) months of employment

What We Offer

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.   
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.   
• Life Insurance: Peace of mind with life insurance options.   
• Parental Leave: Support for new parents during important life transitions.   
• Paid Time Off: Recharge with paid time off to promote work-life balance.   
• Employee Assistance Program: Access to resources for personal and professional support.   
• Tuition Reimbursement: Invest in your future with financial support for further education.