Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

Location & Work Arrangements

This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position.

The Team & Role

The authentication and OneID team, which is the user management portal that acts as a hub to all the zuora products. It controls the entire user lifecycle management for Zuora users and create a cohesive user experience for both admins and users. This is a critical piece of the Zuora platform which supports all products.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, NodeJS, Postgress, AWS, Kubernetes, Terraform, ReactJS

What you’ll do

• Independently responsible for the entire lifecycle of projects or features including eng design, development, and deployment.
• Improve code structure and architecture in service of testability and maintainability.
• Write, co-write, and review technical design documentation.
• Participate in cross-team design reviews and provide technical oversight to improve execution and system robustness.
• Assists and mentors junior engineers on an individual basis.

Your experience

• 6+ years of experience in software engineering
• Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON, Protobufs)
• Knowledge and experience in the Payment domain
• Understanding of microservices frameworks (Spring Boot or Dropwizard)
• Experience developing SaaS/enterprise solutions with database and object modeling skills
• Experience with AI integrated tools such as Cursor or Claude
• Passion for exploring and experimenting with the latest application development technologies
• Expert level experience with Java / Spring, data structures and algorithms, building large-scale performance services.
• Excellent Problem Solving and communication skills
• Passion for exploring and experimenting with the latest application development technologies

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing 

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders.

Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Location & Work Arrangements

This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position.

The Opportunity

Zuora’s Integration Hub (IH) team is building the connective tissue of the Subscription Economy. Our mission is to enable seamless, secure, and scalable integrations between Zuora and the broader enterprise ecosystem — including CRM, ERP, payments, data platforms, and partner applications.

As a Software Engineer III on the Integration Hub team, you will design and develop high-performance integration services, event-driven systems, and extensible APIs that power mission-critical business workflows. You will play a key role in shaping a modern, scalable integration platform that supports real-time data exchange, automation, and enterprise-grade reliability.

You will:

• Design and build scalable integration services, APIs, and connectors.
• Develop event-driven and microservices-based architectures to enable real-time data flows.
• Partner closely with Product, Platform, Security, and external partners to deliver reliable and extensible integration capabilities.
• Improve system performance, observability, and resilience across distributed systems.
• Write clean, maintainable, and well-tested code aligned with engineering best practices.
• Contribute to architectural discussions and drive technical improvements across the Integration Hub platform.

About the Team

Modern businesses rely on a complex ecosystem of systems — CRM, ERP, billing, payments, analytics, and more. As companies adopt subscription and usage-based models, seamless data flow between these systems becomes essential.

The Integration Hub team is responsible for enabling:

• Pre-built and extensible connectors to third-party systems
• Event streaming and webhook frameworks
• Scalable APIs and integration services
• Secure, reliable, and observable data exchange across platforms
  
  

We are investing in a next-generation integration platform built on microservices, cloud-native architecture, and event-driven design principles to power Zuora’s ecosystem strategy for years to come.

Our Tech Stack includes:
Java, Spring Boot, REST APIs, Microservices, Kafka, AWS, Kubernetes, Terraform, Postgres, and distributed event-driven systems.

Your Experience

• B.Tech / B.E. in Computer Engineering or equivalent discipline.
• 5+ years of experience in backend or full-stack software development.
• Knowledge and experience in the Payment domain.
• Strong expertise in Java (preferred) or another modern programming language.
• Experience building RESTful APIs and distributed microservices.
• Familiarity with event-driven architectures (e.g., Kafka or similar messaging systems).
• Strong understanding of cloud platforms (AWS preferred).
• Experience with relational databases (Postgres, SQL, AWS RDS).
• Knowledge of system reliability, observability, and performance optimization.
• Strong debugging, problem-solving, and communication skills.
• Experience working on integration platforms, SaaS products, or enterprise systems is a strong plus.
• Curiosity and enthusiasm for exploring emerging technologies and AI-powered development tools.

About You

• You enjoy solving complex system integration challenges.
• You think in terms of scalability, reliability, and extensibility.
• You take ownership and thrive in collaborative environments.
• You’re comfortable navigating ambiguity and contributing to evolving architectures.
• You care about writing clean code and building systems that other engineers love to use.

Pay and Benefits

At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact.

We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other.

We offer:

• Competitive compensation, bonus opportunities, and retirement programs
• Comprehensive medical, dental, and vision coverage
• Generous, flexible time off
• Paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave
• Learning & development stipend
• Opportunities to give back, including volunteer time and donation matching
• Mental wellbeing resources and support

(Benefits may vary by location; details will be shared during the interview process.)

Location & Work Arrangements

Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission.

For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We are looking for a relationship-focused, outcome-oriented Enterprise Account Executive, Expand with an entrepreneurial spirit to help us take on a huge market opportunity. In this role, you’ll focus on targeted $100M–$1B+ accounts across the region, helping some of the most successful software, hardware, media, telecom, and IoT companies sustain rapid growth and transform their entire business.

You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation while expanding Zuora’s footprint and value. You will be the CEO, aka “ZEO,” of your franchise and career – owning and driving the strategy, and leading the sales cycle with a cross-functional team, including our award‑winning customer service team. You’ll be challenged and supported as a salesperson to grow, surrounded by some of the brightest and most visionary people both in and outside of Zuora.

About You

• Complete Zuora’s in-depth onboarding and sales training to become an expert in Zuora’s messaging, products and services, and unique sales approach
• Develop your own account, territory, and opportunity plans to manage complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete multi-product portfolio
• Identify and secure expansion / cross-sell opportunities within your assigned book of business
• Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business
• Meet and exceed annual renewal targets
• Work cross-functionally with our marketing, product, and customer service teams to deliver outstanding results
• Accurately forecast profitable and predictable territory performance through adherence to our sales process
• Advocate for your customers’ implementations and maintain customer satisfaction by ensuring timely resolution of any customer service–related issues

Your experience

• 5+ years of solution sales experience managing complex SaaS sales cycles with demonstrated ownership of territory and account management
• Proven track record of consistent over-achievement of quotas, revenue goals, and the ability to effectively identify and sell to C-level executives
• Passion for building long-lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
• Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
• Technologically adept and business-acumen focused, with outstanding communication (both written and oral), negotiation, and presentation skills
• Ability to work individually and on a collaborative team in a fast-paced and continuously evolving environment
• Technologically adept with strong proficiency in leveraging Generative AI tools (e.g., Gemini, Claude, Cursor) for prospecting, strategic account planning, lead qualification, and drafting customer communications, in addition to strong computer skills including G Suite and Salesforce.
• Bachelor’s degree (sales training methodologies is a plus)
• Ability to travel when required

About the Team

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.

Our growth story is only just beginning, and our Sales team is pivotal in sustaining our rapid growth across the globe. As part of this team, you’ll join a high-performing, collaborative group that partners closely with customers and internal stakeholders to drive meaningful business outcomes.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Our Team - Check out this video that highlights our amazing ZBR team here at Zuora!

The Opportunity

Sales Development Representative (ZBR) – Your Career, Your Impact

At Zuora, we believe in the power of transformation. Our go-to-market team partners with some of the most innovative companies across SaaS, Media, and Complex Enterprises, helping them thrive in the subscription economy. We provide solutions that drive growth and innovation, and we need diverse, dynamic thinkers to help us shape the future.

Our Business Development team is at the heart of our strategy, connecting marketing and sales to break into key accounts and build long-term success. Your contributions will be critical, and we are committed to investing in your growth and career.

Why Zuora? A Place Where You Can Thrive

✅ We invest in your development – We offer comprehensive training, mentorship from industry experts, and career coaching to help you become a strategic sales leader.
✅ We equip you with the best tools & resources – We ensure you have cutting-edge technology, data-driven insights, and powerful messaging to succeed.
✅ We support your career path – Whether you want to grow in sales or explore other opportunities within Zuora, we are here to help you chart your course.
✅ We value collaboration & diversity – We believe in creating an inclusive, supportive team environment where different perspectives drive innovation and success.

Your Role & Impact

As a ZBR, you’ll play a crucial role in generating new business and building relationships with future customers. You will:

💡 Partner with marketing & sales – Work with our incredible marketing team to identify key accounts and engage the right prospects based on data-driven insights.
🤝 Build meaningful connections – Nurture relationships with potential customers and help them understand how Zuora can support their business goals.
📈 Develop strategic sales skills – Work alongside experienced sales professionals, learning how to communicate with decision-makers and influence top executives.
🚀 Own your success – Use cutting-edge tools like Outreach, Salesforce, AI-powered platforms, and multi-channel engagement strategies to drive results.
🌍 Contribute to a team-driven culture – Share ideas, support your peers, and help shape the future of our business development strategy.

About You

✅ Eager to learn & grow – If you have sales experience, we are excited to help you succeed. Ideally you've worked in a role that is target driven and involves cold calling.
✅ A natural relationship builder – You enjoy working in a team, connecting with people, and creating solutions that drive impact.
✅ A strategic thinker with a collaborative mindset – You bring fresh ideas, embrace challenges, and are always looking for ways to improve.
✅ Driven by purpose – You want to be part of a company that is shaping the future of business and creating opportunities for people worldwide.

Prior experience with sales methodologies, prospecting or in a SaaS environment is a big plus. SDR Internship experience (3-6 months) would also be advantageous.

If you're ready to take the next step in your career and be part of a supportive, high-energy team, we’d love to hear from you!

Benefits

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, and retirement programs

• Medical, dental and vision insurance

• Generous, flexible time off 

• Paid holidays, “wellness” days and company wide end of year break

• Paid parental leave 

• Learning & Development stipend

• Opportunities to volunteer and give back, including charitable donation match

• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other and to our customers. For this role, we offer the flexibility to work in a hybrid model, with your week split between Monday - Wednesday at our Foster City HQ and Thursday & Friday remotely or in the office its up to you!

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Do you love amplifying stories across channels as much as writing compelling copy? Can you turn complex product positioning into a scalable, repeatable content engine that powers web experiences, product marketing, and conversion journeys?

Reporting to the Director of Communications, the Content Manager partners closely with the Senior Content Manager to go beyond traditional copywriting. This is a hands-on role at the intersection of high-quality storytelling, product marketing, social media, web experience, and AI experimentation.

You will transform Zuora’s positioning into consistent, high-impact content across the website, social media, campaigns, and the full customer journey.

In this role, you will:

Be a Strategic Content Architect
Define the systems that make great content possible—not just the content itself. Partner with product marketing, growth, and web stakeholders to translate business strategy into clear frameworks, structured messaging, and scalable templates.

Drive Editorial Excellence Across Formats
Produce and refine messaging across articles, guides, data reports, web pages, conversion flows, social media (written and video), and campaign assets. Maintain exceptional quality across written, visual, interactive, and live formats, ensuring Zuora’s voice is consistent and differentiated.

Enable AI-Powered Content Scale
Transform core messaging into modular, reusable components for every stage of the customer journey. Build AI workflows, prompt libraries, and automation patterns to scale high-quality content creation. Establish governance, models, and guidelines to maintain consistency across products and audiences.

Own Content-to-Web Transformation
Partner with the web team to bring messaging to life across landing pages, solution pages, site architecture, and UX flows. Apply a conversion-driven mindset using data, experimentation, and CRO best practices. Ensure content is optimized for SEO, CMS integration, and personalization.

Lead Cross-Functional Collaboration
Work closely with Content, Communications, Product Marketing, Brand, Growth, Web, SEO, and Design teams. Help shape positioning, refine messaging, and align content with brand, engagement, and revenue goals. Collaborate across the organization to create breakthrough content and experiences.

About You

You’re an experienced content strategist who thrives at the intersection of storytelling, systems, and scale. You’ve worked closely with product marketing—ideally in SaaS—and know how to turn insights into compelling narratives that drive business impact.

You bring:

• 5+ years of experience in high-impact content roles (B2B SaaS preferred; journalism or newsroom background a plus)
• Exceptional writing and storytelling skills
• Proven ability to translate product positioning into high-performing web and conversion experiences
• Strong understanding of SEO, user journeys, and experimentation frameworks
• Working knowledge of AI content tools, workflow orchestration, and automated QA practices
• A high bar for content quality across formats: written, visual, video, and live experiences
• Sharp critical thinking, creativity, attention to detail, and cross-functional influence

Bonus: Experience writing for SaaS companies in finance or accounting.

About the Team

• The Communications and Content team is redefining how Zuora tells its story. This is not a traditional copywriting function—it’s a strategic, systems-driven team focused on building the next generation of storytelling.
• Together, the team is shaping how Zuora shows up across every touchpoint and how the market understands the future of monetization.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

As a Regional Alliances Manager, North America, you will translate Zuora’s strategic partner ecosystem into tangible pipeline and revenue across the region. You’ll be the connective tissue between global alliance leaders, regional sales, and partners like PwC, Deloitte and key regional systems integrators & technology partners — ensuring joint opportunities are well-structured, visible in Salesforce, and progressing with clear next steps.

In this role, you will:

• Drive partner-sourced and partner-influenced pipeline by aligning the right partners to the right opportunities, coordinating joint pursuits, and tracking outcomes in a disciplined way.
• Own the operational backbone of alliances in NA, including partner-related Salesforce processes, dashboards, and Google Sheets that underpin reporting, attribution, and executive visibility into partner performance.
• Help AEs understand and leverage the partner footprint in their territories, making it easy for sales to know which partner to bring into which deal, when, and why.

Over your first 12–18 months, you’ll establish reliable regional cadences with priority partners, tighten data quality and attribution, and become the go-to expert for “what’s happening with partners in this account, segment, or region.”

About You

You may be a great fit if you:

• Have experience in alliances, channel, or partner management within B2B SaaS or enterprise technology, ideally in revenue-focused or sales-adjacent roles.
• Are strong at partner and stakeholder management: you know how to balance partner interests with sales priorities, create joint value propositions, and keep everyone aligned through clear communication and follow-through.
• Bring a track record of driving pipeline and bookings through partners — including sourcing new opportunities, influencing existing deals, and ensuring accurate attribution.
• Are highly proficient in Salesforce, Google Sheets and AI tools, and comfortable using data, dashboards, and trackers to drive decisions and cadences (not just report them).
• Thrive in environments where you balance strategy and execution: you can zoom out to define partner plays and priorities, then zoom in to clean up data, update dashboards, and prepare materials for the next pipeline call.
• Are naturally organized and detail-oriented, with a bias for action: you keep next steps clear, data clean, and stakeholders informed.
• Enjoy serving as the “face of Alliances” for sales in your region, building trust through reliability, expertise, and proactive communication.

Nice to have:

• Experience working with or for large consultancies or SIs (e.g., Big 4, regional SIs) in go-to-market or delivery contexts.
• Familiarity with quote-to-cash, billing, revenue recognition, or ERP/finance transformation programs.
• Exposure to AI or automation use cases in sales, operations, or partner management workflows.

About the Team

You’ll join the Global Alliances & Channels organization, with a focus on the North America region. The team’s mission is to extend Zuora’s reach and impact through a high-performing ecosystem of consulting and delivery partners who help our customers modernize revenue operations.

We partner closely with:

• Sales (AEs, RVPs) to identify where partners can unlock or accelerate opportunities, from early-stage pursuits through late-stage deal support.
• Global Alliance Directors who own top-of-house strategy and relationships with firms like PwC and Deloitte, translating their global priorities into concrete regional plays.
• RevOps, Marketing, BD, and Product to align on reporting, campaigns, BD programs, and joint initiatives that depend on accurate partner data and clear execution.

The team is distributed, highly collaborative, and operates with a mix of structured cadences (pipeline reviews, mapping sessions, QBRs) and agile, ad-hoc collaboration to unblock deals. You’ll have opportunities to expand scope across partners, segments, and initiatives as you demonstrate impact.

What You’ll Do

Partner Management – Regional & Business Development Partners

• Capture and track partner referrals and partner-sourced opportunities, ensuring accurate tagging, updates, and communication back to partners.
• Run or co-run pipeline and alignment cadences with these partners, keeping joint pipelines current and actions clearly assigned.

Strategic Partner Support – PwC, Deloitte & Other Priority Firms

• Support Global Alliance Directors by turning strategic plans into regional execution: account mapping, opportunity identification, and cadence management.
• Lead or support account and initiative mapping for priority accounts and programs, consolidating internal and partner intel into actionable pursuit lists.
• Build concise partner briefs and materials that articulate the partner story, their role in pursuits, and how teaming will work.
• Help manage joint pipeline calls and QBRs, ensuring data is accurate, agendas are structured, and next steps are captured.

Partner Operations

• Own the hygiene of partner-related fields on opportunities (and, where needed, accounts), ensuring clean attribution for partner-sourced and partner-influenced deals.
• Create, maintain, and refine Salesforce reports and dashboards used by AEs, RVPs, and alliance leadership to monitor partner performance and pipeline.
• Run or support internal partner pipeline reviews, surfacing key deals, risks, and actions for the region.
• Lead or support data clean-up, mass uploads, and attribution audits, working with RevOps and other stakeholders to maintain data quality.

Cross-Functional Collaboration & Enablement

• Partner with Marketing, BD, and Product to share partner and account insights that inform campaigns, content, and joint initiatives.
• Provide training and enablement for AEs and other internal stakeholders on alliances dashboards, reports, and partner engagement processes.
• Help prepare and support partner QBRs, regional plans, and program reviews, contributing clear data and narratives that highlight alliances impact.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

Benefits may vary by location; details will be shared during the interview process.

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued
  
  

Our Commitment to an Inclusive Workplace

Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity & About the Team

As a Product Manager, AI Platform at Zuora, you will define and deliver the foundational platform that powers all of Zuora's AI capabilities. You'll own the end-to-end architecture—from the agent orchestration layer to user-facing interfaces—that enables intelligent, context-aware experiences across our product suite. Your work will directly shape how enterprise customers interact with AI agents that transform subscription management, billing operations, and revenue intelligence.

This role sits at the intersection of platform engineering, applied AI, and product design. You'll partner closely with engineering to build the infrastructure that connects AI agents to applications, manages conversation state and memory, and provides the tools layer that lets agents take meaningful action. Your decisions will determine how AI capabilities scale across Zuora's ecosystem while maintaining enterprise-grade security, auditability, and user control.

A critical dimension of this role is cross-organizational leadership. You will interface with application product teams across the entire Zuora suite—Billing, Revenue, Payments, CPQ, and Platform—to enable their AI capabilities and experiences. You'll collaborate across the Product Management organization to ensure a unified, coherent end-to-end user experience. Success requires building strong relationships, establishing shared standards and patterns, and balancing platform consistency with the flexibility teams need to deliver differentiated AI experiences for their domains.

*This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby.

What You'll Do

Own AI Platform Strategy – Lead the roadmap for Zuora's AI Platform, including the agent-to-application interaction layer, orchestration and session management, persona-based agent frameworks, and the centralized tools layer that connects agents to Zuora's services and APIs.

Enable AI Across the Zuora Suite – Partner with application product teams across Billing, Revenue, Payments, CPQ, and Platform to enable their AI capabilities. Provide platform components, patterns, and UX standards that allow teams to build domain-specific experiences while ensuring a coherent end-to-end user experience across the product portfolio.

Drive Platform Architecture Decisions – Partner with engineering on critical technical choices across the stack: cloud infrastructure services, agent development frameworks, memory and context management, and tool integrations that enable agent capabilities.

Build Intelligent User Experiences – Define how AI integrates into Zuora's applications, including contextual awareness, conversational interfaces, and seamless interactions across different entry points and modalities.

Establish Enterprise Controls – Own the product strategy for AI governance including permissions, configuration management, audit capabilities, and human-in-the-loop controls that give enterprise customers confidence in AI-assisted operations.

Evolve Platform Capabilities – Drive development of foundational features that make AI agents smarter, more personalized, and more useful over time—including memory, context management, automation, and new interaction paradigms.

Lead Rapid Iteration Cycles – Establish product feedback loops combining quantitative analytics (usage instrumentation, in-app feedback tracking) with qualitative customer insights (structured interviews, session replay analysis) to enable frequent AI releases and continuous improvement.

Drive Cross-Functional Execution – Collaborate across engineering, design, and product teams to deliver cohesive AI experiences. Lead UX audits to ensure consistent component usage and establish decision frameworks for when custom experiences add value versus complexity.

Establish External Thought Leadership – Represent Zuora in customer advisory discussions, industry events, and analyst briefings to position Zuora as a leader in enterprise AI platform innovation.

About You

• 5-8+ years of product management experience with demonstrated success at leading enterprise SaaS or platform companies, with at least 2 years focused on AI/ML platforms, developer platforms, or foundational infrastructure products
• Deep experience building AI/ML platforms, including LLM orchestration, agent frameworks, conversation management, or similar technologies that power intelligent user experiences
• Strong technical foundation in platform architecture, API design, event-driven systems, and distributed architectures—comfortable partnering with engineering on decisions involving WebSocket protocols, agent orchestration, and memory management
• Proven success with platform products serving multiple internal and external consumers, including experience defining abstractions, establishing governance models, and balancing platform flexibility with product consistency
• Strong cross-functional collaboration skills with demonstrated ability to influence and align multiple product teams, establish shared standards, and drive adoption of platform capabilities across an organization
• Experience shipping AI features to enterprise customers, including navigating requirements around security, audit, permissions, and human-in-the-loop controls
• Data-driven product development approach with experience instrumenting features, analyzing usage patterns, and using feedback loops to drive rapid iteration
• Executive presence and ability to influence stakeholders across functions, including engineering leadership and C-level audiences
• Bachelor's degree in Computer Science, Engineering, or related technical field

Nice to Haves

• Experience with agent frameworks and orchestration (LangChain, LangGraph, AWS Bedrock/AgentCore, or similar)
• Familiarity with MCP (Model Context Protocol) or similar tool-use patterns for AI agents
• Background in subscription billing, revenue platforms, or enterprise financial systems (Zuora, Salesforce, Oracle, SAP)
• Experience with real-time communication protocols and event-driven architectures
• Track record of building platforms that serve both internal product teams and external developers
• Advanced degree in Computer Science, AI/ML, or a related field

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity and The Team

We are looking for a Principal Product Manager – Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world.

You will operate at the intersection of product, engineering, architecture, and partnerships, shaping how Zuora integrates with payment processors, acquirers, and orchestration partners globally. You have previously built and launched payments platforms and global payment features at scale with a prior company, and you bring 10+ years of hands-on payments domain experience building and scaling integrations across regions.

You will partner closely with product and engineering leaders, be the face to the customers, mentor other ZEOs in the payments area, and serve as a key thought partner to Zuora’s leadership on payments strategy. If you are passionate about building scalable, resilient payment platforms that power the Subscription Economy globally, this is the perfect time to join our team.

*This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS

What you’ll do

• Lead the Global Payments Platform & Coverage Strategy
  Define, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora.
  
  
• Drive Complex Processor & Orchestration Integrations
  Lead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization.
  
  
• Scale Global Payment Features and Functionality
  Design and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions.
  
  
• Optimize Payment Performance at Scale
  Analyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows.
  
  
• Set Standards for Integration & Platform Quality
  Establish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable.
  
  
• Collaborate Cross-Functionally and Across Time Zones
  Work closely with engineering, architecture, design, data, and partner management teams—often across US, Beijing, and India time zones—to deliver robust payment solutions that meet the complex needs of global enterprise customers.
  
  
• Serve as the Payments Domain Expert
  Act as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration. Provide guidance to internal teams and customers on global payment best practices and regulatory considerations.
  
  
• Be the Focal Point for Customers and Partners
  Serve as a primary point of contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone, while aligning closely with engineering and stakeholder teams in Beijing and India.

Your experience

• Deep Payments Domain Expertise (10+ Years)
  10+ years of experience in the payments industry with a deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods.
  
  
• Proven Platform & Global Feature Ownership
  Demonstrated experience building and launching payments platforms and global payment features at a previous company (e.g., PSP, payment gateway, payment orchestration provider, large-scale merchant/platform). You have owned platform capabilities and coverage expansions end-to-end, not just single integrations.
  
  
• Global Payments Integration Experience
  Extensive experience designing, delivering, and scaling payment integrations globally, including working with multiple acquirers/PSPs, local payment methods, and regulatory requirements across regions (e.g., EU, UK, APAC, LATAM, North America).
  
  
• Integration Management & Technical Fluency
  Demonstrated success managing complex technical integrations with payment processors and acquirers, including reading and working from API specifications, mapping request/response fields, handling retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows.
  
  
• Senior-Level Product Management
  Strong product management track record at a senior/principal level: owning multi-quarter roadmaps, making tradeoffs across platform, coverage, and customer commitments, and delivering features that drive measurable business impact for global customers.
  
  
• Technical Aptitude and Architecture Mindset
  Ability to understand the technical nuances of payment platforms and integrations, collaborate effectively with architects and senior engineers, and translate complex requirements into clear specifications and system behaviors.
  
  
• AI & Data-Driven Product Experience
  Experience using AI/ML to build value-added products that connect payments with revenue or accounts receivable (e.g., automated reconciliation, collections intelligence, cash application, forecasting, or churn analytics), bridging data silos to drive measurable business outcomes.
  
  
• Global Mindset
  Experience building products and platforms for a global market, with a good grasp of regional payment preferences, regulations, and operating constraints (e.g., PSD2, SCA, data residency, localization).
  
  
• Stakeholder and Partner Leadership
  Experience owning relationships with payment processors or strategic partners, and working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps.

Nice to Have

• Experience working with recurring billing, subscription management platforms, or usage-based business models.
• Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS.
• Technical background or previous experience as a solution architect or engineer in the payments space.
• Experience with payment orchestration platforms or building multi-processor routing strategies.

Pay and Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for an Internal Communications Manager to be a key individual contributor driving our global internal communications programs. In this role, you’ll serve as a central point of contact for internal communications, partnering with senior leaders and cross-functional teams to plan, write, and deliver communications that keep ZEOs aligned, informed, and inspired.

You’ll shape the narrative of where Zuora is going and how we get there together, working across channels such as email, Slack, our employee newsletter, intranet, and live events. You’ll translate complex strategies into clear, human messages and help leaders communicate with clarity, confidence, and impact.

*This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby.

What you’ll do

Plan and execute internal communications programs

• Partner with the broader Communications, Marketing, ZEO Success, and Strategic Operations teams to plan and execute internal communications programs aligned to company strategy, OKRs, people programs, and more.

• Own day-to-day management of the internal communications calendar for your programs, ensuring the right messages reach the right audiences at the right time and avoiding channel conflicts or duplication.

• Support coordination across regions and functions so global and local communications feel consistent, timely, and relevant.

Write and edit clear, compelling content

• Draft, edit, and polish internal content across channels, including A–Z newsletter blurbs, executive and functional emails, Slack posts, intranet articles, company enablement, talking points, FAQs, and event scripts.

• Translate complex strategies and initiatives into simple, human, and actionable messages tailored for different audiences (all ZEOs, people leaders, specific functions/regions).

• Maintain consistency with Zuora’s internal tone of voice: clear, candid, approachable, and aligned to our values.

Support executive and leadership communications

• Partner closely with senior leaders (including the CEO, COFO, CPTO, and functional SVPs) and their teams to support internal communications around strategy, business performance, and major announcements.

• Contribute to the development of All Hands and ZKO segments by drafting talking points, story arcs, and supporting materials that help leaders show progress, explain “the why,” and drive clear calls to action.

• Provide constructive feedback and light coaching on content and structure so leaders can communicate with clarity and confidence.

Help run high-impact internal events

• Support end-to-end communications for enterprise events such as Global All Hands, ZKO, APAC AMAs, Summer of AI, and targeted enablement sessions – including invites, run-of-show docs, presenter scripts, Q&A flows, enablement tools and resources, and recap communications.

• Partner with Operations, IT, and regional stakeholders on logistics and audience experience (e.g., Zoom configuration, recordings, translations/captions, follow-up resources).

• Capture and synthesize feedback from ZEOs and leaders to recommend improvements for future events and communications.

Build scalable processes and leverage tools

• Use and continuously improve templates, intake forms, and playbooks that make it easier for partners to request support and contribute high-quality inputs (e.g., Internal Comms guide, request details, AI prompt templates).

• Help maintain and refine AI-enabled workflows (for newsletters, MBR recaps, and other recurring updates) that reduce production time and improve consistency.

• Track basic engagement metrics (opens, attendance, Q&A/submissions, survey responses) and share insights and recommendations with the Senior Director and stakeholders.

Champion culture, inclusion, and global representation

• Ensure internal communications reflect and reinforce Zuora’s culture and values, highlighting examples of ZEOs and teams bringing our strategy to life.

• Intentionally elevate diverse voices and perspectives in company-wide forums by partnering with regional leaders and ERGs to feature stories, quotes, and segments that represent our global ZEO base.

• Help ensure key moments and messages land thoughtfully across regions, time zones, and cultural contexts.

About You

• Minimum of 5+ years of experience in internal/employee communications, corporate communications, or a closely related field, ideally in high-growth tech or SaaS environments (or equivalent work experience with a Master's or Bachelor's degree as specified).

• A quick learner with a keen interest in rapidly understanding the business, its strategies, and its complexities.

• Strong writing and editing skills with a portfolio that demonstrates your ability to craft clear, concise, and engaging content across multiple formats and audiences.

• Experience supporting C-suite and senior leaders on internal communications (e.g., emails, town halls, leadership meetings), with professionalism, discretion, and sound judgment.

• Comfort operating in a highly collaborative, fast-paced, and global environment, coordinating with multiple teams and stakeholders to get work over the finish line.

• Demonstrated ability to manage multiple projects at once—from recurring newsletters to one-off announcements and live events—while maintaining attention to detail and meeting deadlines.

• Familiarity with modern internal communication tools and channels (e.g., Google Workspace, Slack, intranet/CMS, Zoom/Vidyard, basic analytics dashboards; exposure to AI-assisted writing tools is a plus).

• A genuine interest in culture, employee experience, and business strategy, and helping people understand not just what is happening, but why it matters and what they should do next.

Nice to have:

• Experience working closely with or within Marketing to align internal and external narratives.
• Familiarity with modern internal communications tools and analytics (e.g., intranet platforms, town hall tooling, survey/feedback tools, video and visual content formats).

About the Team

Zuora’s Internal Communications team connects every ZEO to our strategy, objectives and key results (OKRs), and culture through clear, timely, and engaging communication. You'll sit within Marketing and we partner closely with executive leadership, ZEO Success, and functional leaders globally to shape the narrative of where Zuora is going and how we get there together.

You’ll join a highly collaborative, fast-paced, and global team that:

• Operates as trusted advisors to senior leaders across the company.

• Works cross-functionally to ensure messages are aligned, consistent, and relevant for ZEOs around the world.

• Experiments with new formats, tools, and AI-enabled workflows to continuously improve how we communicate.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

• Provide support to the GTM FP&A team leaders
• Create and maintain reporting and analysis for management and team leads
• Deliver detailed analysis of historical financials and variance explanations, along with reports that track budget trends and forecast future needs
• Partner with the business to provide analytical support and analysis for ad-hoc projects related to workforce planning, personnel expense, monthly budgets, and other items
• Improve and optimize the financial processes

*This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby.

About You

• BA/BS Degree in Finance, Accounting, Business, Economics, or related field
• 2+ years of experience in Finance
• Exceptional analytic skills and a demonstrated ability to build financial models for business forecasting, variance analysis, and problem-solving
• Advanced Excel modeling skills
• Strong PowerPoint or Google Slides skills
• Understanding of Accrual-Based Accounting
• Well organized and goal oriented
• Demonstrated ability to work in a fast-paced, highly collaborative environment
• Intellectually curious, self-starter who is not afraid to seek out projects independently
• Team player with a strong work ethic
• Adaptive experience strongly preferred
• Experience using AI (including creating agents) to automate systems and processes preferred

About the Team

• Trust, integrity, and collaboration are the heart of our team culture. We are a data-driven team that drives to make a difference for those we support and in our results.  We strive to drive a world class high performing team by developing our people and driving growth opportunities.
• Go-to-Market FP&A partners with Sales and Marketing to drive profitable growth. We own the GTM financial plan and forecasting, build models to evaluate investments, and provide performance reporting with actionable insights to ensure leadership has clear visibility into risks, opportunities, and key drivers.

Pay and Benefits

At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact.

We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other.

We offer:

• Competitive compensation, bonus opportunities, and retirement programs
• Comprehensive medical, dental, and vision coverage
• Generous, flexible time off
• Paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave
• Learning & development stipend
• Opportunities to give back, including volunteer time and donation matching
• Mental wellbeing resources and support

(Benefits may vary by location; details will be shared during the interview process.)

Location & Work Arrangements

Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission.

For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com

Design @ Zuora

For over 15 years, Zuora has led the way in subscription management. Our platform has evolved through multiple technology stacks and acquisitions, which means there’s incredible diversity in our application—and also a tremendous opportunity to unify and elevate our UX standards.

The Opportunity

Be our first dedicated UX researcher and make an outsized impact. You'll have the unique opportunity to establish user research practices from the ground up, uncover critical friction points through customer interviews, and deliver recommendations that will directly influence what we build next. This isn't a coffee-fetching internship—your research will shape real product decisions.

Over 3 months, you'll conduct 15-20 customer interviews, perform competitive analysis, synthesize findings, and deliver a prioritized roadmap of feature improvements. You'll work closely with our Head of Product Design while having the autonomy to drive your research independently.

What You'll Do

• Conduct in-depth customer interviews to identify friction points and unmet needs
• Analyze user behavior using Qualtrics and Amplitude to validate interview findings
• Perform competitive analysis to identify market gaps and opportunities
• Synthesize research into actionable, prioritized recommendations aligned with business goals
• Present monthly findings to product, design, and engineering stakeholders
• Deliver a comprehensive final report that influences our product roadmap

Who You Are

• Currently enrolled in a graduate program (HCI, UX Research, Psychology, Cognitive Science, or related field)
• Strong foundation in user research methodologies—you know how to conduct interviews, synthesize findings, and translate insights into recommendations
• Highly independent and self-directed—you can manage ambiguity and prioritize without constant oversight
• Excellent communicator who can present complex findings clearly to different audiences
• Analytical thinker who can balance qualitative insights with quantitative data
• Portfolio or examples of previous research work (academic or professional)

Bonus Points

• Experience with B2B SaaS products or fintech
• Familiarity with Qualtrics, Amplitude, or similar tools
• Track record of conducting remote user interviews
• Knowledge of competitive analysis frameworks

What You'll Gain

• Real impact: Your research will directly influence product decisions, not collect dust in a folder
• Ownership: Establish research practices in an organization without a dedicated research team
• Portfolio gold: Ship professional research artifacts you'll be proud to show in interviews
• Mentorship: Work directly with our Head of Product Design and cross-functional leaders
• Industry exposure: Deep dive into complex B2B fintech problems
• Network: Build relationships and get strong references for your next role

The Details

• Duration: 3 months (12 weeks)
• Compensation: $30/hour
• Work Model: Hybrid with more in-office time during the first month for onboarding, then flexible
• Start Date: May 2026 (flexible based on your availability)
• Reports to: Head of Product Design

How to Apply

Send us your resume, portfolio (or link to research samples), and a brief note about why you're interested in this role and what you hope to gain from the experience.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity and About the Team

The VP of Revenue Operations (RevOps) / Sales Operations is a highly strategic business partner to the COO, CRO, CCO and the rest of the Executive Leadership Team, managing a global team responsible for building and optimizing the systems, processes, and analytics that drive predictable, scalable revenue performance across the customer lifecycle (Acquire, Implement, Expand, Retain). This leader is a strategic operator working along GTM, Customer Success and Services who turns strategy into repeatable execution, owning end-to-end forecasting for bookings and retention, pipeline and deal management, global analytics, territory design, quota setting, sales and services compensation, and field effectiveness .

The ideal candidate has 10–15+ years of progressive experience in Enterprise/ Global SaaS revenue operations or sales and services operations and is a proven operator capable of driving commercial excellence in Salesforce and across a modern, integrated GTM tool ecosystem.

What you’ll do

Revenue Planning & Forecasting

• Lead the end-to-end corporate sales forecasting process, partnering closely with Sales, Finance, Customer Success, Services, and Marketing leadership, ensuring a single source of truth for revenue prediction. 
• Build and maintain standardized forecasting methodologies, including pipeline inspection, data science-backed conversion modeling, services analysis, and scenario planning across regions and segments.
• Own the design and governance of global sales compensation plans that reinforce GTM strategy, drive collaboration, and ensure fiscal alignment with corporate targets.
• Deliver executive-level insights on forecast risk, upside, and key performance drivers to the Senior Leadership team and Board.

Territory, Segmentation & Quota Management

• Design and implement global territory models aligned to market potential, whitespace analysis, sales capacity planning, and service delivery constraints.
• Own annual quota-setting and allocation processes, ensuring fairness, scalability, and alignment with corporate targets.
• Monitor quota attainment trends and recommend proactive resource adjustments or strategic coverage changes.
  
  

Pipeline Management & GTM Analytics

• Oversee robust pipeline health analytics, identifying key drivers, bottlenecks, and opportunities for acceleration across regions, segments, and partners.
• Analyze sales and marketing data to identify performance trends, conversion drivers, and areas of inefficiency across the funnel.
• Build and govern actionable, executive-ready dashboards and KPIs to measure funnel conversion, sales cycle efficiency, pipeline and bookings health, renewals, services attach rates, deal complexity, delivery readiness, and rep productivity—segmented by geography, market, battleground, and individual performance.
• Partner with Marketing, Sales and Services Leadership to drive rigorous, data-backed weekly/monthly pipeline and deal reviews. 
• Collaborate with Sales, Marketing, and Product to translate product, market, and buyer-intent signals into prioritized workflows, GTM plays, and automated engagement strategies to accelerate pipeline creation and conversion.
• Own Global Services reporting and forecasting, including services revenue, P&L, budget vs. actuals, cost management, and go-live forecasting.
• Develop predictive and long-range models for pipeline, bookings, renewals, and churn, including multi-quarter (e.g., 9-quarter rolling) forecasts to inform strategic planning and investment decisions.

Customer Lifecycle & Renewals Insights

• Develop analyses and frameworks to understand renewals performance, customer health, churn risk, and expansion opportunities.
• Establish clear measurement and executive visibility into the impact of services delivery on long-term retention, expansion, and customer value realization.
• Partner with Customer Success and Account Management to create consistent health scoring and cohort-based analyses that embed value realization across the lifecycle. 
• Partner with Services to define, track, and operationalize implementation performance metrics (e.g., time-to-value) and embed them into lifecycle and renewal analytics.
• Implement system-driven monitoring and alerting to proactively identify and escalate at-risk implementations and customer engagements.
• Deliver insights that shape product, retention, and pricing/packaging strategy and renewal forecasting.

Systems Ownership & Process Excellence

• Serve as the executive owner of Salesforce—driving data quality, architecture, workflow design, and integration strategy.
• Ensure the GTM system stack (e.g. Salesforce, CPQ, Gainsight, Clari) is fully instrumented and governed to support scalable and efficient processes.
• Coordinate with IT on implementation and support of tools and analytics to support the organization. 
• Own Global Services opportunity processing, customer billing workflows, and internal services compensation programs.
• Lead data quality and governance initiatives across GTM systems, including historical data normalization (e.g., upsell and expansion bookings) and the design of scalable, automated mechanisms for capturing pipeline and bookings going forward.
• Lead cross-functional efforts to streamline and document sales processes, acting as a change agent to ensure alignment across Sales, Marketing, Customer Success, Services, and Finance.
  
  

Strategic Leadership & Cross-Functional Partnership

• Act as a trusted advisor to the COO, CRO, and CCO in translating data into actionable insights and strategic recommendations.
• Lead and mentor a high-performing, multi-disciplinary RevOps team across forecasting, analytics, systems, sales process, and services operations fostering a culture of operational excellence. 
• Drive successful onboarding, institutionalize best practices, and provide executive ownership of data governance, integrity, and accuracy across the end-to-end GTM operating model.
• Support board-level reporting and preparation of executive materials related to revenue performance and GTM efficiency and ROI. 

First Year Success Looks Like:

• Establish a reliable, data-driven forecasting process with increased accuracy, supported by clear operational cadence.
• Deliver a comprehensive data-backed global territory and quota model for the upcoming fiscal cycle.
• Improve pipeline visibility and implement a standardized methodology across all regions.
• Enhance Salesforce data integrity and streamline GTM processes.
• Build a cohesive RevOps organization with clear charters and operating cadence

Your experience

• 10–15 years+ of progressive experience in Revenue Operations, Sales Operations, or related GTM operations roles.
• Significant, demonstrated experience in a Global SaaS / subscription-based business model is mandatory, ideally mid-market or enterprise-focused.
• Deep expertise with Salesforce (data governance, complex architecture, reporting, process design, integrations).
• Demonstrated ability to design GTM workforce models Proven track record of owning and improving forecasting accuracy, pipeline analytics, territory/quota modeling, and renewals insights.
• Exceptional analytical and financial modeling mindset; expert in turning complex data into narratives that drive executive and board-level decision-making.
• Demonstrated ability to design, implement, and govern scalable processes in high-growth, multi-region environments.
• Excellent leadership skills with experience managing and developing multi-disciplinary, geographically dispersed operations teams.
• Strong cross-functional collaboration and executive communication skills; ability to influence without direct authority.

Nice to Haves

• Direct experience leading a RevOps function through a period of significant growth 
• Expert-level familiarity with advanced RevOps tools such as Clari, PowerBI, Gainsight,etc.
• Background in working with global sales teams and multi-region GTM motions with multiple routes to market (e.g. Direct, Partner,)
• Experience supporting complex revenue models (subscription, usage-based, multi-product portfolios).
• MBA or related advanced degree is highly valued.
• Preferred location in San Francisco Bay Area. 

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we’re building the monetization platform for the AI era.

As AI reshapes how products are created, delivered, and priced, businesses are moving beyond static SKUs and one-time transactions. They’re experimenting with usage-based models, hybrid offerings, and dynamic pricing—often across multiple channels at once.

Zuora sits at the center of that shift.

We help companies design, launch, and scale modern monetization strategies—powering everything from subscriptions to usage-based and AI-driven models. Our platform enables the full quote-to-cash lifecycle so businesses can iterate faster, reduce operational friction, and unlock new revenue streams.

The Opportunity

We’re hiring a Senior Product Marketing Manager to define and scale Zuora’s Commerce story.

Commerce at Zuora is how our customers sell and transact across channels, business models, and customer journeys. From self-serve checkout to sales-led quoting, from subscriptions to usage and hybrid models, Zuora enables companies to transact seamlessly across the entire customer lifecycle.

This role is about turning that breadth into a clear, compelling, and differentiated story and, critically,  bringing new commerce capabilities to market in a way that drives real growth.

What You’ll Do

Define the Commerce Narrative

• Shape how Zuora defines modern, omnichannel commerce in an AI-driven world.
• Build messaging and positioning that simplifies complex capabilities into clear customer value.
• Establish a strong, differentiated point of view in a crowded, diverse market.

Lead High-Impact Launches

• Own go-to-market strategy for new commerce capabilities
• Partner with Product on roadmap, packaging, and pricing decisions
• Drive alignment across Marketing, Sales, Customer Success, and Partnerships

Enable the Business to Sell

• Build high-quality, practical enablement (decks, demos, battlecards, talk tracks)
• Help sales teams confidently position our solutions across multiple buyer personas
• Translate strategy into tools that drive pipeline and close rates

Bring the Customer Voice to Market

• Capture and scale customer stories, use cases, and proof points
• Ground messaging in real-world outcomes across industries and business models
• Continuously refine positioning based on feedback and data

Drive Growth Through Clarity & Differentiation

• Identify where we win—and double down
• Track competitive trends and evolving buyer expectations
• Continuously evolve our story as the market shifts
  
  

About You

You may be a great fit if you:

• 5+ years of Product Marketing experience in B2B SaaS
• Proven success leading product launches from concept through GTM execution
• Strong storytelling and positioning skills—you can make complex things feel simple and compelling
• Experience partnering closely with Product on roadmap, pricing, or packaging
• Track record of building effective sales enablement that drives results
• Highly collaborative—you know how to align cross-functional teams and drive momentum
• Comfortable operating in fast-moving, evolving environments

Nice to have (but not required):

• Experience in commerce, billing, CPQ, or quote-to-cash ecosystems
• Familiarity with usage-based pricing or modern monetization models
• Exposure to AI-driven products or platforms

Location

• Bay Area: Hybrid (3 days/week in Foster City)
• Remote: Open, with occasional travel
  
  

About the Team

You’ll join Zuora’s Product Marketing team, which sits at the intersection of Product, Sales, Marketing, Customer Success, and Finance. Our mission is to define how Zuora wins in the market and to equip our GTM teams with the stories, strategies, and tools they need to succeed.

We:

• Partner closely with Product to shape roadmap, pricing, and packaging.
• Work hand-in-hand with Sales, Solutions, and Customer Success to refine messaging based on real-world feedback.
• Operate as a highly collaborative, globally distributed team, balancing async work with intentional moments for live collaboration.
• Offer meaningful opportunities for growth and development, whether you’re deepening your product domain expertise, expanding your ownership across new products, or leading high-visibility, cross-functional initiatives.

Team members who thrive here are curious, resourceful, and comfortable “connecting the dots” across functions to drive clear, cohesive execution.

Pay and Benefits

Compensation

This role offers a base salary range of $155,800 - $214,250 in our primary hiring locations, plus variable bonus. Actual compensation will be based on your experience, skills, and location in line with local market benchmarks and Zuora’s internal compensation framework.

(We will share region-specific details during the interview process and in accordance with local legal requirements.)

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs.
• Medical, dental, and vision insurance.
• Generous, flexible time off, plus paid holidays, “wellness” days, and a company-wide year-end break.
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy).
• A Learning & Development stipend to support ongoing growth.
• Opportunities to volunteer and give back, including charitable donation matching where available.
• Free resources and support for your mental wellbeing.

Location-specific benefits and eligibility details will be shared during your interview process.

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions.
• Learn constantly and iterate often.
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued.

Our Commitment to an Inclusive Workplace

Think, be and do you.

At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Location & Work Arrangements

This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position.

The Opportunity

Zuora’s Integration Hub (IH) team is building the connective tissue of the Subscription Economy. Our mission is to enable seamless, secure, and scalable integrations between Zuora and the broader enterprise ecosystem — including CRM, ERP, payments, data platforms, and partner applications.

As a Software Engineer III on the Integration Hub team, you will design and develop high-performance integration services, event-driven systems, and extensible APIs that power mission-critical business workflows. You will play a key role in shaping a modern, scalable integration platform that supports real-time data exchange, automation, and enterprise-grade reliability.

You will:

• Design and build scalable integration services, APIs, and connectors.
  
  
• Develop event-driven and microservices-based architectures to enable real-time data flows.
  
  
• Partner closely with Product, Platform, Security, and external partners to deliver reliable and extensible integration capabilities.
  
  
• Improve system performance, observability, and resilience across distributed systems.
  
  
• Write clean, maintainable, and well-tested code aligned with engineering best practices.
  
  
• Contribute to architectural discussions and drive technical improvements across the Integration Hub platform.

About the Team

Modern businesses rely on a complex ecosystem of systems — CRM, ERP, billing, payments, analytics, and more. As companies adopt subscription and usage-based models, seamless data flow between these systems becomes essential.

The Integration Hub team is responsible for enabling:

• Pre-built and extensible connectors to third-party systems
  
  
• Event streaming and webhook frameworks
  
  
• Scalable APIs and integration services
  
  
• Secure, reliable, and observable data exchange across platforms
  
  

We are investing in a next-generation integration platform built on microservices, cloud-native architecture, and event-driven design principles to power Zuora’s ecosystem strategy for years to come.

Our Tech Stack includes:
Java, Spring Boot, REST APIs, Microservices, Kafka, AWS, Kubernetes, Terraform, Postgres, and distributed event-driven systems.

Your Experience

• B.Tech / B.E. in Computer Engineering or equivalent discipline.
  
  
• 5+ years of experience in backend or full-stack software development.
  
  
• Strong expertise in Java (preferred) or another modern programming language.
  
  
• Experience building RESTful APIs and distributed microservices.
  
  
• Familiarity with event-driven architectures (e.g., Kafka or similar messaging systems).
  
  
• Strong understanding of cloud platforms (AWS preferred).
  
  
• Experience with relational databases (Postgres, SQL, AWS RDS).
  
  
• Knowledge of system reliability, observability, and performance optimization.
  
  
• Strong debugging, problem-solving, and communication skills.
  
  
• Experience working on integration platforms, SaaS products, or enterprise systems is a strong plus.
  
  
• Curiosity and enthusiasm for exploring emerging technologies and AI-powered development tools.

About You

• You enjoy solving complex system integration challenges.
  
  
• You think in terms of scalability, reliability, and extensibility.
  
  
• You take ownership and thrive in collaborative environments.
  
  
• You’re comfortable navigating ambiguity and contributing to evolving architectures.
  
  
• You care about writing clean code and building systems that other engineers love to use.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

(Include any region-specific notes as needed, e.g., “Benefits may vary by location; details will be shared during the interview process.”)

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).