About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. 

But we can’t do this without you.

About the Role 

As the Critical Services Manager, you are responsible for assisting the Campus Operations Manager with all aspects of data center operations including: environmental, health, and safety; customer service delivery; project work inside the critical spaces; and, ensuring Yondr’s facility management (FM) partners consistently meet service level agreements and other contractual obligations. The Critical Services Manager directly manages Yondr’s Shift Teams that provide around the clock Site coverage and ensures operational risks are identified and mitigated across all site activities to ensure facility up-time. The Critical Services Manager also supports the change management and problem management processes.

This position serves as the people manager of the Facility Shift Managers and is responsible for the site operations center, oversight of the FM service provider(s), tenant analytical reports (including key performance indicators (KPIs)), event notifications/escalations, audits, and recurring review of processes and procedures.

Main Responsibilities  

· Maintain and operate the data center, leveraging our Operations Team, to establish optimal availability of the infrastructure against minimum costs.

· Act as the people manager for the Facility Shift Managers, assisting in the development and success.

· Reporting to all stakeholders, customers, and management related to routine performance and during unusual events.

· Continued Health & Safety awareness in operational tasks for both in-house staff and contractors, ensuring adherence to Emergency and Standard operating procedures.

· Ensure management and adherence to all customer service level agreements (SLAs).

· Implementation and continuous development of our maintenance regimes and site operating procedures (MOPs, SOPs, EOPs).

· Preparation of root cause analysis reports involving operational considerations.

· Oversight of the implementation of asset life cycle plans, including repair / replace strategies and supports the initiation of replacement / capital projects.

· Support the Facility Shift Management team and audit procedures to ensure continual improvement and enhanced customer experience.

· Provide continuous development / training of the site team.

· Providing inputs to our design team regarding operator and maintainability aspects of the design.

· Represent Yondr Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers.

· Attending required meetings with key stakeholders to represent Operations in technical discussions

Qualifications and Experience

· Bachelors degree in the applicable engineering or facility management field preferred, experience would be considered in lieu of a Bachelor’s).

· 8+ years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred).

· Demonstrated skills and experience in the understanding of the design, maintenance, and operation of critical environments, preferably data centers.

· Evidence of strong people management skills with proven ability to lead a high performing team.

· Experience building trusted relationships and successful collaborations with their immediate team, external stakeholders, and vendors to influence decisions for the benefit of the business.

· Strong verbal and written communication skills.

· Results oriented, highly accountable, and strong organizational skills.

· Proven self-starter.

· Attention to detail and the ability to understand the big picture.

· Ability to lead through change and transformation while adapting to shifting priorities.

· Excellent external radar so that they pick up on trends and innovations that will add value to the business.

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.

About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. 

But we can’t do this without you.

About the Role 

As an Operations Senior Engineer, you are responsible for all electrical and mechanical assets in the data center. Because the data center is a highly critical environment, the stakes are high and you will have an important stake in the fulfilling of the Yondr operational tasks.
To enable you to fulfil this responsibility, you will be involved in the design and acceptance of new data centers, defining the maintenance regime for your assets, approving operational procedures for the maintenance and incident management as well as auditing the completion 
thereof. To ensure optimal functioning of your assets, you will lead and approve root cause analysis and improvements after incidents happen, as well as propose improvements to optimise the functioning of your assets. For the implementation of these improvements, you will 
act as project owner and oversee the completion of the project. 

Main Responsibilities 

/ Ensure Building maintains 100% uptime using all reasonable means and methods to achieve, taking into consideration Health & Safety and financial obligations but still keeping focus on client SLAs and KPI’s
/ Be overall responsible for all Electrical / Mechanical aspects of site 
/ Responsible for the life cycle management of all assets
/ Responsible for the onsite lead of RCAs, single point of failure analysis, site risk register management in collaboration with regional design & engineering teams
/ Write technical specifications and reports
/ Ensuring complete compliance in regard to Yondr Group processes and procedures, also ensuring Local in-house staff and FM provider demonstrate compliance with processes and procedures
/ Assist the management with preparation, review and performance of all activities related to ISO compliance and audits
/ Monitor the maintenance program of the electrical and mechanical assets and coordinate these activities with all cross-functional teams
/ Coordinate the writing and approval of all procedures for normal and emergency operations
/ Coordinate the creation and approval of technical training and drill documentation and program
/ Providing and assisting the site technical Yondr team and Site Operations Manager in all reports. These could be daily, weekly, monthly, quarterly and annual and will be of technical nature
/ Assist the management in the preparation / review of the site CAPEX plan and budget 
/ Respond to incidents and instruct the FM teams on how to react in different large scale events (Business Continuity)
/ Responsible for Electrical, Mechanical and Environmental related statutory registrations and management to ensure compliance with local regulations
/ Develop and maintain vendor relationships ensuring continuous technical professional development
/ Provide input to the services design, focusing on Electrical and Mechanical Engineering, and supporting the coordination of other services packages
/ Leading energy efficiency (PUE) improvement initiatives / projects
/ Represent the Ownership on factory acceptance tests and site testing & commissioning activities

Qualifications 

/ A bachelor degree in electrical/mechanical engineering or equivalent
/ At least 8 - 10 years relevant working experience 
/ Good knowledge of standard practices in the design and maintenance industry
/ Good knowledge of standard practices in commissioning and testing of HVAC equipment
/ Good understanding of the daily (operational) business of critical environments
/ Experience in developing projects, and basic project management functions of document management, excellent communication and collaboration
/ Availability to provide emergency cover as required

Skills and Experience

/ Show good team leadership skills and can lead by example
/ Excellent people management skills, with the confidence to lead and motivate the crossfunctional teams and those around you
/ Excellent interpersonal and communication skills
/ Broad experience in managing critical environments, data centres or smart buildings
/ Good problem-solving and analytical skills
/ Ability to multitask and thrive in a fast-paced regional and global business
/ Good, clear and precise delegation skills
/ Sensitive to political situations - good relationship builder

Person specification

/ Passionate about what you do and committed to excellence – leads and holds people to account 
/ Detail oriented and diligent
/ Entrepreneurial by nature with a strong sense of ownership
/ Decision maker
/ Results orientated and prepared to take ownership of outcomes 
/ Support the success of other people and their businesses above your own success 
/ Role model our values
/ Excellent external radar so that they pick up on trends 
/ Proactive, diligent, able and willing to think ahead 
/ Ability to understand the wider picture whilst devoting attention to detail

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.

About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner-operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us toward our vision: a tomorrow without constraints.

But we can’t do this without you.

About the Role

Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow’s needs today. But we can’t do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

The Campus Operations Manager is ultimately responsible for all operational and financial aspects of the data centre during its operational life cycle including health, safety and compliant operations, the site team, its customers, service delivery, security, projects and the total site team.

Main responsibilities

/ Healthy, safety and fully compliant operations, including all environmental aspects
/ Deliver Yondr data centre service as contracted by our customers
/ Maintain and operate the data centre to establish optimal availability of the infrastructure against minimum costs
/ Site organisation including third party service provider
/ Customer relation and satisfaction
/ For all changes / project on site
/ Reporting to all stakeholders: customer, management
/ Drive and share continuous improvement of design, delivery and all operations aspects: reduce costs, improve revenue
/ Site operations and project budgets (P&L)
/ Provide continual support to the team and audit these procedures to ensure continual improvement and enhanced customer experience.
/ Actively Promote Yondr brand.
/ Build relation and partnerships with suppliers (chain), local government, branch offices etc
/ Develop / build / support Yondr operations activities globally
/ Having a business plan with clear objectives and key results (OKRs)
/ For the continuous development / training of the site team including PDPs

Qualifications

/ Qualified engineering or business degree background or equivalent years in experience 
/ Experience in critical environments > 10 years
/ Good written and oral communication skills: German, English

Skills and Experience

/ Show good team leadership skills and can lead by example.
/ Excellent people management skills, with the confidence to lead and motivate the team and those around you.
/ Excellent interpersonal and communication skills.
/ Broad experience in managing critical environments, data centres or smart buildings.
/ Good problem-solving and analytical skills.
/ Ability to multitask and thrive in a fast-paced regional and global business
/ Good, clear and precise delegation skills
/ Sensitive to political situations - good relationship builder

Person specification

/ Passionate about what you do and committed to excellence – leads and holds people to account
/ Detail oriented and diligent.
/ Entrepreneurial by nature with a strong sense of ownership.
/ Decision maker.
/ Results orientated and prepared to take ownership of outcomes
/ Support the success of other people and their businesses above your own success
/ Role model our values
/ Excellent external radar so that they pick up on trends
/ Proactive, diligent, able and willing to think ahead Ability to understand the wider picture whilst devoting attention to detail

All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

Please note that all successful candidates will have a background check via a third-party provider. Data will be collected/processed according to local/regional data privacy regulations.

Job Purpose

Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow’s needs today. 

But we can’t do it without you.

We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial.

The role

The Site Acquisition Development Director - DACH plays a critical role in overseeing and managing the entire real estate development process from concept to completion. This position requires a deep understanding of the DACH market, project management, financial analysis, and the ability to collaborate with various stakeholders, both internally and externally, to bring development projects to fruition.

This role will work closely with our design, construction, delivery, legal, security, utilities, commercial, and operations teams throughout each project, and will be responsible for preparing and presenting periodic executive presentations. Role requires strengths in stakeholder management, analytics, negotiation, and a drive to execute.

Main responsibilities

/ Research, identify, and qualify land opportunities through market analysis, networking, and field investigation

/ Develop and implement comprehensive real estate development strategies in alignment with the organisation's goals and objectives./ Present strategic opportunities to the Executive Leadership Team for buy-in and approval to pursue./ Conduct thorough financial analysis, including cost estimation, revenue projections, and risk assessment, to determine project viability and profitability./ Develop and manage project timelines, budgets, and resources.

/ Lead complex transaction negotiations to acquire land and coordinate with stakeholders to secure power contracts, ensuring alignment with the site’s overall development strategy.
/ Collaborate with internal teams, external consultants, and stakeholders to ensure smooth project execution. Manage relationships with investors, financial institutions, government agencies, and community members.
/ Assist in negotiating contracts with architects, contractors, consultants, and other vendors to secure the necessary services for project development.
/ Identify and mitigate potential risks associated with real estate development projects, including legal, financial, and operational risks.
/ Stay informed about current real estate market trends, competitor activities, and emerging industry developments to make informed decisions.

/ Prepare regular progress reports, financial updates, and presentations for senior management, investors, and other stakeholders.

Qualifications and experience 

/ Bachelor's degree in Real Estate, Urban Planning, Business Administration, Finance, or a related field.

/ Leadership experience in site selection for industrial-scale projects, real estate evaluation, acquisition, development, construction, lease agreements, infrastructure delivery, and general awareness of utility agreements, sustainable practices, and financial modelling. 

/ Experience negotiating complex real estate transactions.

/ Excellent problem solver with the ability to operate in fast pace, ambiguous environment.

/ Knowledge of the Data Centre industry, operators in German and market dynamics.

/ Experience in leading complex negotiations, contract formation, and contract negotiations. 

/ Established relationship with German utility providers will be an advantage

/ Strong collaborator, working closely with multiple teams and subject matter experts, driving and resolving questions effectively.  

/ Confident, takes ownership, willingness to do what it takes to get the job done with proven experience leading complex negotiations/initiatives to successful completion. 

/ Ability to contribute consistently and positively in a high-paced, fast-changing and at time unpredictable work environment.  

/ Ability to be a strong team player, plus an ability to deliver independently; must be able to deliver results or projects in a timely manner.

/ Fluent German and English

/ Ability to travel across EMEA