Xometry
Driven by Artificial Intelligence, Xometry [pronounced with a /z/ ] is empowering our customers to build parts that are critical components in next-generation industries from spacecraft and electric vehicles to medical devices and robotics. Our digital marketplace and suite of cloud-based solutions are enabling the long tail of the internet to finally reach the thousands of small- and medium-sized manufacturers in the United States and around the world.
Xometry is a two sided, AI enabled marketplace connecting businesses with optimal manufacturing solutions. Customers ranging from startups to Fortune 100 companies can simply go to Xometry.com, upload a 3D CAD file of a part they need manufactured and receive an instant-quote with the cost and time to make and ship the part. Orders can be checked out right then and there in less than 10 minutes without having to interface with any manufacturer. This technology is unprecedented in an industry where, traditionally, you would reach out and request quotes from several manufacturers taking days if not weeks to get your parts ordered.
Here at Xometry, we are a leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers around the world. If you're dedicated and ambitious, Xometry is an excellent place to grow your career.
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Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Key Responsibilities
- Vision & Strategy: Develop and execute a comprehensive product strategy for the post-order ecosystem. You will align the roadmap with high-level business goals, balancing immediate tactical wins with visionary, long-term initiatives.
- AI Innovation: Identify and build the business case for AI-driven solutions within the post-order flow. This includes using predictive analytics for delivery dates, AI-powered support workflows, and automated communication triggers to reduce friction.
- Cross-Functional Leadership: Act as the central hub between Engineering, UX Design, Business Operations, and Customer Service. You will translate complex business needs into technical requirements while ensuring a world-class user experience.
- End-to-End Ownership: Oversee all post-order touchpoints, including order tracking, fulfillment logistics, and support resolution. You will work to reduce turnaround times and ensure all SLAs are met.
- Executive Communication: Confidently present product strategy, ROI on AI initiatives, and performance metrics to the Leadership Team, ensuring alignment across the organization.
- Data-Driven Problem Solving: Use a rigorous, analytical approach—leveraging experimentation frameworks and user research—to solve customer pain points and drive improvements in CSAT, NPS, and retention.
- Systems & Logistics: Lead the product direction for OMS implementation and optimization. Build robust frameworks for return and reverse logistics, ensuring that re-works or returns are handled with the same efficiency as new order
- Experience: 7+ years in Product Management, specifically within B2B or transactional marketplaces. At least 2 years of experience leading PMs or cross-functional product squads.
- AI/ML Fluency: Proven track record of identifying AI-driven business opportunities and successfully integrating machine learning or automated intelligence into a product ecosystem.
- Domain Expertise: Strong experience in order management, fulfillment, logistics, or support tooling. You understand the mechanics of how complex orders move from production to delivery.
- Strategic Communication: Exceptional verbal and written communication skills. You can distill complex technical concepts into a compelling narrative for executive-level presentations.
- Analytical Mindset: Expert-level problem-solving skills with deep familiarity with agile methodologies, data analytics tools, and A/B testing frameworks.
- Customer Centricity: High degree of empathy for the customer. You are the internal "voice of the customer," building scalable mechanisms to gather and act on feedback.
The estimated base salary range for new hires into this role is $180,000 - 234,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Key Responsibilities
- Vision & Strategy: Develop and execute a comprehensive product strategy for the post-order ecosystem. You will align the roadmap with high-level business goals, balancing immediate tactical wins with visionary, long-term initiatives.
- AI Innovation: Identify and build the business case for AI-driven solutions within the post-order flow. This includes using predictive analytics for delivery dates, AI-powered support workflows, and automated communication triggers to reduce friction.
- Cross-Functional Leadership: Act as the central hub between Engineering, UX Design, Business Operations, and Customer Service. You will translate complex business needs into technical requirements while ensuring a world-class user experience.
- End-to-End Ownership: Oversee all post-order touchpoints, including order tracking, fulfillment logistics, and support resolution. You will work to reduce turnaround times and ensure all SLAs are met.
- Executive Communication: Confidently present product strategy, ROI on AI initiatives, and performance metrics to the Leadership Team, ensuring alignment across the organization.
- Data-Driven Problem Solving: Use a rigorous, analytical approach—leveraging experimentation frameworks and user research—to solve customer pain points and drive improvements in CSAT, NPS, and retention.
- Systems & Logistics: Lead the product direction for OMS implementation and optimization. Build robust frameworks for return and reverse logistics, ensuring that re-works or returns are handled with the same efficiency as new order
- Experience: 7+ years in Product Management, specifically within B2B or transactional marketplaces. At least 2 years of experience leading PMs or cross-functional product squads.
- AI/ML Fluency: Proven track record of identifying AI-driven business opportunities and successfully integrating machine learning or automated intelligence into a product ecosystem.
- Domain Expertise: Strong experience in order management, fulfillment, logistics, or support tooling. You understand the mechanics of how complex orders move from production to delivery.
- Strategic Communication: Exceptional verbal and written communication skills. You can distill complex technical concepts into a compelling narrative for executive-level presentations.
- Analytical Mindset: Expert-level problem-solving skills with deep familiarity with agile methodologies, data analytics tools, and A/B testing frameworks.
- Customer Centricity: High degree of empathy for the customer. You are the internal "voice of the customer," building scalable mechanisms to gather and act on feedback.
The estimated base salary range for new hires into this role is $180,000 - 234,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Staff Product Manager, Buyer Experience & Storefront
Share this job
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking for a driven and customer-focused Staff Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key interactions of mechanical engineers and procurement managers (buyers) looking to get an instant quote for manufacturing their parts. You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives.
Responsibilities:
- Product Strategy & Roadmap: Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints.
- Cross-Functional Collaboration: Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution, launch and user adoption of new capabilities.
- Data-Driven Decisions: Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed.
- Customer Advocacy: Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages.
- Feature Development & Optimization: Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows.
- Communication: Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain.
- Leverage Cutting-Edge Build Technology: You will leverage advanced genAI tools across the development stack, from ideation to prototyping empowering you and your team to build and execute faster.
Outcomes You Will Influence:
As a Staff Product Manager, Buyer Experience & Storefront, you will directly impact Xometry's growth by driving measurable improvements across key aspects of the buyer's journey and storefront. Success will be defined by:
- Growth & Category Adoption: Contributing to the expansion of Xometry's marketplace by simplifying the adoption of new manufacturing processes and categories and increasing buyer engagement and repeat purchases.
- Buyer Acquisition & Engagement: Optimizing landing page experiences and pre-purchase flows to enhance buyer acquisition and conversion rates.
- Purchase Flow Optimization: Improving the core purchase flow to minimize buyer effort, leading to a measurable increase in conversion rates and enhanced speed of quoting and purchasing interactions.
- Strategic Integrations: Supporting successful integrations with "neighborhood products" (e.g., CAD software) by ensuring a seamless and intuitive quoting and buying experience.
Qualifications:
- 7+ years of experience in product management with a proven track record of delivering successful digital products.
- Bachelor's degree in Business, Computer Science, or a related field.
- Strong understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.
- Demonstrated ability to leverage data and analytics to inform decision-making and drive product performance.
- Experience working effectively across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative approach.
- Excellent verbal and written communication skills, capable of articulating complex concepts to diverse stakeholders.
- Strong strategic thinking and analytical skills, with the ability to contribute to product vision and deliver results that drive company growth and customer satisfaction.
- Proven ability to contribute to and drive change within a fast-paced, scaling organization, with comfort in ambiguity and adaptability.
The estimated base salary range for new hires into this role is $180,000 - 234,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking for a driven and customer-focused Staff Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key interactions of mechanical engineers and procurement managers (buyers) looking to get an instant quote for manufacturing their parts. You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives.
Responsibilities:
- Product Strategy & Roadmap: Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints.
- Cross-Functional Collaboration: Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution, launch and user adoption of new capabilities.
- Data-Driven Decisions: Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed.
- Customer Advocacy: Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages.
- Feature Development & Optimization: Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows.
- Communication: Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain.
- Leverage Cutting-Edge Build Technology: You will leverage advanced genAI tools across the development stack, from ideation to prototyping empowering you and your team to build and execute faster.
Outcomes You Will Influence:
As a Staff Product Manager, Buyer Experience & Storefront, you will directly impact Xometry's growth by driving measurable improvements across key aspects of the buyer's journey and storefront. Success will be defined by:
- Growth & Category Adoption: Contributing to the expansion of Xometry's marketplace by simplifying the adoption of new manufacturing processes and categories and increasing buyer engagement and repeat purchases.
- Buyer Acquisition & Engagement: Optimizing landing page experiences and pre-purchase flows to enhance buyer acquisition and conversion rates.
- Purchase Flow Optimization: Improving the core purchase flow to minimize buyer effort, leading to a measurable increase in conversion rates and enhanced speed of quoting and purchasing interactions.
- Strategic Integrations: Supporting successful integrations with "neighborhood products" (e.g., CAD software) by ensuring a seamless and intuitive quoting and buying experience.
Qualifications:
- 7+ years of experience in product management with a proven track record of delivering successful digital products.
- Bachelor's degree in Business, Computer Science, or a related field.
- Strong understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.
- Demonstrated ability to leverage data and analytics to inform decision-making and drive product performance.
- Experience working effectively across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative approach.
- Excellent verbal and written communication skills, capable of articulating complex concepts to diverse stakeholders.
- Strong strategic thinking and analytical skills, with the ability to contribute to product vision and deliver results that drive company growth and customer satisfaction.
- Proven ability to contribute to and drive change within a fast-paced, scaling organization, with comfort in ambiguity and adaptability.
The estimated base salary range for new hires into this role is $180,000 - 234,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Product Manager II, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.
Responsibilities:
- Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows.
- Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency.
- Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met.
- Build and iterate on features that proactively address customer pain points and increase CSAT/NPS.
- Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty.
- Act as the voice of the customer internally and develop mechanisms to gather feedback at scale.
Qualifications:
- 2-5 years of product management experience, ideally with B2B or transactional platforms.
- Experience with order management, fulfillment tracking, or support tooling preferred.
- Strong customer empathy and experience with user-centered product development.
- Familiarity with agile product development, data tools, and experimentation frameworks.
The estimated base salary range for new hires into this role is $102,000- $130,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Product Manager II, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.
Responsibilities:
- Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows.
- Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency.
- Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met.
- Build and iterate on features that proactively address customer pain points and increase CSAT/NPS.
- Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty.
- Act as the voice of the customer internally and develop mechanisms to gather feedback at scale.
Qualifications:
- 2-5 years of product management experience, ideally with B2B or transactional platforms.
- Experience with order management, fulfillment tracking, or support tooling preferred.
- Strong customer empathy and experience with user-centered product development.
- Familiarity with agile product development, data tools, and experimentation frameworks.
The estimated base salary range for new hires into this role is $102,000- $130,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Staff Product Manager, Marketing Technology & Customer Data Systems
Share this job
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Staff Product Manager to define and drive the strategy for our customer data and marketing technology platforms. You will own the roadmap for how we capture, organize, and activate customer data — spanning our customer data platform (CDP), event collection pipelines across front-end, back-end, go-to-market systems, and attribution services. You will be a key individual contributor reporting to the Senior Director of Product Management for MarTech, directly influencing at least 2 engineering teams and collaborating with 4-5 partner teams. At the Staff level, you will be expected to mentor other PMs and help shape our product culture, providing a natural pathway to broader leadership opportunities. Your work will directly impact how Xometry acquires, engages, converts, and retains customers, which is a strategic priority for us. By ensuring our marketing and customer data systems deliver reliable, actionable insights, you will help optimize growth initiatives, improve ROI on marketing spend, and strengthen the overall customer experience.
Responsibilities:
- Develop Product Vision and Roadmap: Define and prioritize the roadmap for customer data, event collection, and attribution systems, ensuring alignment with business goals around acquisition, conversion, and retention.
- Lead Cross-Functional Execution: Collaborate with engineering, analytics, marketing, sales, and customer success to deliver scalable data and attribution capabilities that drive measurable outcomes.
- Champion Data-Driven Decision Making: Establish clear success metrics tied to business impact. Use data, experimentation, and customer insights to guide product strategy and measure progress.
- Enhance Data Quality and Trust: Build and scale mechanisms that ensure reliable event collection and accurate attribution, enabling confidence in reporting and decision-making across the organization.
- Advocate for the End User: Serve as the voice of marketers, sellers, and customer success teams, ensuring product decisions meet real-world needs and deliver tangible value.
- Strengthen the Product Management Function: Share best practices with other PMs and squads, helping elevate product management standards across Xometry.
Outcomes You Will Influence:
- Improve attribution accuracy, enabling better allocation of marketing spend and clearer ROI measurement.
- Increase customer acquisition and engagement through higher-quality data and insights.
- Enhance conversion and retention by delivering systems that provide actionable signals across the customer lifecycle.
- Strengthen trust in customer data across marketing, sales, and customer success.
- Ensure applicable customer privacy and consent regulations are met in all markets we serve.
Qualifications:
- 8+ years of product management experience, with a track record of delivering high-impact marketing technology products.
- 2+ years of product management experience in large enterprise organizations ($1B+ annual revenue).
- Direct experience with customer data platforms, event collection, attribution, or related MarTech systems.
- Demonstrated success leading cross-functional initiatives and delivering measurable business outcomes.
- Ability to engage in technical discussions with engineering teams and communicate trade-offs to partner teams.
- Strong business acumen — able to connect platform work to growth, efficiency, and customer experience improvements.
- Excellent communication and storytelling skills; able to influence stakeholders at multiple levels.
- Proven success managing products through all lifecycle stages, from ideation to scaling and ongoing iteration.
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
The estimated base salary range for new hires into this role is $180,000- $234,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Staff Product Manager, Marketing Technology & Customer Data Systems
Share this job
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Staff Product Manager to define and drive the strategy for our customer data and marketing technology platforms. You will own the roadmap for how we capture, organize, and activate customer data — spanning our customer data platform (CDP), event collection pipelines across front-end, back-end, go-to-market systems, and attribution services. You will be a key individual contributor reporting to the Senior Director of Product Management for MarTech, directly influencing at least 2 engineering teams and collaborating with 4-5 partner teams. At the Staff level, you will be expected to mentor other PMs and help shape our product culture, providing a natural pathway to broader leadership opportunities. Your work will directly impact how Xometry acquires, engages, converts, and retains customers, which is a strategic priority for us. By ensuring our marketing and customer data systems deliver reliable, actionable insights, you will help optimize growth initiatives, improve ROI on marketing spend, and strengthen the overall customer experience.
Responsibilities:
- Develop Product Vision and Roadmap: Define and prioritize the roadmap for customer data, event collection, and attribution systems, ensuring alignment with business goals around acquisition, conversion, and retention.
- Lead Cross-Functional Execution: Collaborate with engineering, analytics, marketing, sales, and customer success to deliver scalable data and attribution capabilities that drive measurable outcomes.
- Champion Data-Driven Decision Making: Establish clear success metrics tied to business impact. Use data, experimentation, and customer insights to guide product strategy and measure progress.
- Enhance Data Quality and Trust: Build and scale mechanisms that ensure reliable event collection and accurate attribution, enabling confidence in reporting and decision-making across the organization.
- Advocate for the End User: Serve as the voice of marketers, sellers, and customer success teams, ensuring product decisions meet real-world needs and deliver tangible value.
- Strengthen the Product Management Function: Share best practices with other PMs and squads, helping elevate product management standards across Xometry.
Outcomes You Will Influence:
- Improve attribution accuracy, enabling better allocation of marketing spend and clearer ROI measurement.
- Increase customer acquisition and engagement through higher-quality data and insights.
- Enhance conversion and retention by delivering systems that provide actionable signals across the customer lifecycle.
- Strengthen trust in customer data across marketing, sales, and customer success.
- Ensure applicable customer privacy and consent regulations are met in all markets we serve.
Qualifications:
- 8+ years of product management experience, with a track record of delivering high-impact marketing technology products.
- 2+ years of product management experience in large enterprise organizations ($1B+ annual revenue).
- Direct experience with customer data platforms, event collection, attribution, or related MarTech systems.
- Demonstrated success leading cross-functional initiatives and delivering measurable business outcomes.
- Ability to engage in technical discussions with engineering teams and communicate trade-offs to partner teams.
- Strong business acumen — able to connect platform work to growth, efficiency, and customer experience improvements.
- Excellent communication and storytelling skills; able to influence stakeholders at multiple levels.
- Proven success managing products through all lifecycle stages, from ideation to scaling and ongoing iteration.
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
The estimated base salary range for new hires into this role is $180,000- $234,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Senior Product Manager, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.
Responsibilities:
- Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows.
- Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency.
- Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met.
- Build and iterate on features that proactively address customer pain points and increase CSAT/NPS.
- Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty.
- Act as the voice of the customer internally and develop mechanisms to gather feedback at scale.
Qualifications:
- 5+ years of product management experience, ideally with B2B or transactional platforms.
- Experience with order management, fulfillment tracking, or support tooling preferred.
- Strong customer empathy and experience with user-centered product development.
- Familiarity with agile product development, data tools, and experimentation frameworks.
The estimated base salary range for new hires into this role is $135,000- $175,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Senior Product Manager, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.
Responsibilities:
- Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows.
- Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency.
- Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met.
- Build and iterate on features that proactively address customer pain points and increase CSAT/NPS.
- Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty.
- Act as the voice of the customer internally and develop mechanisms to gather feedback at scale.
Qualifications:
- 5+ years of product management experience, ideally with B2B or transactional platforms.
- Experience with order management, fulfillment tracking, or support tooling preferred.
- Strong customer empathy and experience with user-centered product development.
- Familiarity with agile product development, data tools, and experimentation frameworks.
The estimated base salary range for new hires into this role is $135,000- $175,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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