About the Role 

We are looking for a highly organized and proactive CRM Coordinator to join our team and support CRM operations for one of the most important automotive brands in the region. 
This role is key to ensuring impactful, data-driven communications across multiple markets and channels, working closely with cross-functional teams within the agency and the client side. 

Key Responsibilities 

• Coordinate end-to-end CRM initiatives, from planning to execution, ensuring alignment with marketing strategies and brand objectives.  

• Manage CRM journeys, lifecycle strategies, customer segmentation, and campaign workflows.  

• Collaborate with creative, data, media, and client teams to ensure seamless multichannel activation.  

• Lead and support the CRM team, providing guidance, task prioritization, and operational alignment.  

• Monitor CRM performance, generate insights, and recommend continuous optimizations.  

• Ensure correct implementation of CRM best practices, data governance, and compliance.  

• Liaise directly with the automotive client to understand needs, present roadmaps, and communicate progress.   

Requirements 

• 3+ years of experience in CRM coordination, marketing automation, or customer lifecycle roles.  

• Experience managing customer journeys and CRM strategies end to end.  

• Hands-on experience with Salesforce Marketing Cloud, Sales Cloud, or other major CRM/MA platforms (e.g., HubSpot, Adobe, Braze, Dynamics).  

• Strong organizational and project-management skills.  

• Experience leading or coordinating teams.  

• Solid analytical mindset and ability to interpret KPIs for decision-making.  

• Excellent communication skills and stakeholder management.  

• Fluent English required (written and spoken).  

• Portuguese is a plus.  

Who we are looking for
We are seeking a talented Digital Designer to bring creativity and innovation to the production of digital assets for various international clients. The ideal candidate is a seasoned professional with experience in digital design, eager to expand their skills by incorporating AI into their creative workflow and exploring new creative boundaries.

What you’ll do

• Design and produce digital assets, including e-commerce static visuals, social media creatives, and basic motion graphics and animations.
• Collaborate with teams to deliver high-quality outputs that meet client expectations and deadlines.
• Experiment with AI tools to enhance the creative process and introduce fresh ideas.
• Adapt and deliver creative solutions that align with brand guidelines across various platforms.

What you’ll need

• Strong prioritization and organizational skills.
• A results-driven mindset, self-motivation, and the ability to thrive in a team environment.
• Proactive attitude with an eye for detail and a focus on execution.
• Advanced expertise in Adobe Suite; proficiency in Figma is a plus.
• Experience in video editing and animation.
• A degree in Graphic Design.
• 2+ years of experience in digital design production.
• Advanced English communication skills.

Who we are looking for

We’re searching for a proactive and passionate Community Manager to lead and nurture the digital presence of a major automotive brand. This role is key to maintaining brand health, fostering positive sentiment, and building engaged audiences across platforms like Meta, YouTube, LinkedIn, and more.

The ideal candidate is a strategic storyteller who knows how to craft compelling narratives, leverage trending topics, and optimize content formats to maximize engagement on every platform. You’re a creative thinker with an analytical mindset, ready to identify strategic opportunities, manage risks, and deliver impactful digital experiences.

What you’ll do

Strategic Content Management:

• Develop, manage, and maintain the monthly editorial calendar, defining the type, format (e.g., video, carousel, image), and ideal platform for each post in collaboration with the creative team.
• Schedule and publish content across all platforms, ensuring alignment with the overarching strategy and timely execution.
• Optimize social media profiles by updating visuals, descriptions, contact details, and general information to ensure relevance and appeal.

Digital Community Management:

• Actively moderate, respond to, and foster conversations across all social media platforms, maintaining a positive and constructive environment aligned with brand values.
• Monitor brand sentiment, identify trends and conversation patterns, and report insights to inform global strategy.
• Proactively detect key mentions, emerging discussions, and potential crisis situations.

Insights and Optimization:

• Continuously track content performance and conduct audits to identify areas for improvement and optimization.
• Research and experiment with new platforms, tools, formats, and engagement tactics to keep the brand at the forefront of digital innovation.

Support and Collaboration:

• Provide real-time coverage for key events, such as product launches, off-road experiences, and automotive fairs, requiring agility and responsiveness.
• Assist in identifying and engaging content creators, influencers, and brand ambassadors.

What you’ll need

Experience and Skills:

• Minimum 3 years of proven experience in managing digital communities and content for brands, ideally in the automotive, lifestyle, adventure, or related niches.
• Outstanding Spanish writing and grammar skills.
• Strong interpersonal communication skills for community interaction and internal collaboration.

Digital Expertise:

• Practical experience and up-to-date knowledge of major social media platforms (Meta, YouTube, LinkedIn, TikTok, etc.), including format and audience specifics.
• Proficiency with social media management tools (e.g., Hootsuite, Sprout Social, Later) and monitoring platforms (e.g., Sprinklr, Brandwatch).

Strategic and Analytical Thinking:

• Ability to interpret performance data, generate clear reports, and translate audience insights into strategic recommendations.

Proactivity and Creativity:

• Autonomous, initiative-driven, and adaptable to the fast-paced digital landscape.
• Creative thinker with the ability to propose innovative solutions for engagement and content creation.

Education

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

We are seeking a proactive and detail-oriented Business Analyst to join our newly formed Automation Squad at VML (Part of WPP), supporting one of our major offshore clients. The ideal candidate will have 2–4 years of experience in Business Analysis or Process Improvement roles, a passion for automation, and strong analytical skills to optimize internal workflows.

What you’ll do

• Process Assessment & Documentation: Analyze and document existing content authoring and QA processes, identifying manual steps, bottlenecks, and inefficiencies.
• Opportunity Identification: Spot automation opportunities (e.g., RPA, system integrations, workflow optimization) to enhance efficiency and reduce errors.
• Requirements Definition: Develop clear and concise functional requirements, user stories, and acceptance criteria to guide automation development.
• Collaboration & Solution Design: Partner with Automation Developers, QA Automation Specialists, and the Program Manager to design and implement automation solutions.
• Impact & Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of implemented automation.
• Knowledge Sharing: Act as a subject matter expert on processes, ensuring alignment and clear communication within the team.

What you’ll need

• English: Advanced Level
• Experience: 2–4 years in Business Analysis, Process Improvement, or related roles.
• Skills:
• Strong analytical and problem-solving skills to identify inefficiencies and design effective solutions.
• Exceptional written and verbal communication skills in English for documentation and team collaboration.
• Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Team-oriented mindset with proven collaboration skills across cross-functional teams.
• Adaptability to evolving business environments, priorities, and technologies.
• Solutions-oriented with a passion for process optimization and automation.
• Preferred Qualifications:
• Familiarity with Agile/SCRUM methodologies.
• Experience with process modeling techniques (e.g., BPMN), workflow automation tools (e.g., RPA platforms), or digital content management systems (e.g., Adobe Experience Manager).
• Knowledge of programming languages, scripting, or APIs.
• Experience with project management tools (e.g., Jira) and collaboration platforms (e.g., Miro).

Who we are looking for

We’re seeking a detail-oriented and proactive Content Editor with mid-level experience to join our dynamic team. This role is pivotal in managing and syncing data information for national dealership offer tagging. The ideal candidate will thrive in a fast-paced environment, possess advanced English skills, and demonstrate exceptional organizational and problem-solving abilities. If you have a knack for ensuring content accuracy and seamless collaboration with teams, you’re the perfect fit!

What you’ll do

• Import and analyze data for over 5,000+ vehicle offers on a monthly basis for creative team shareouts and partner collaboration.
• Prepare and upload content to Microsoft Excel and Smartsheet applications, ensuring quality and consistency.
• Perform Quality Assurance (QA) reviews to verify accuracy of information such as pricing, offer types, car models, and disclaimers.
• Use multiple data sources to create detailed instructions for vendors, clients, and internal teams.
• Anticipate challenges, propose creative solutions, and mitigate risks effectively.
• Collaborate with Account and Project Management teams as well as external stakeholders for seamless content integration.
• Participate in process changes and enhancements for the offer intake workflow.

What you’ll need

• Advanced English skills for clear and professional communication.
• Excellent organizational, time management, and communication abilities.
• Strong conflict resolution skills and a proactive approach to process improvements.
• High attention to detail with the ability to work efficiently under pressure.
• Previous experience in data entry or content creation roles.
• Adaptability to new technologies and the ability to learn quickly.
• Strong teamwork skills and effective collaboration with management and peers.
• Proficiency in Microsoft Excel and Smartsheet tools.

Education

• Bachelor’s degree in Communications, Journalism, Design, or a related field.

VML is seeking a Senior Brand Strategist to join our Argentina team in our BA office.

You'll be collaborating closely with our Account and Creative teams to craft solutions that fit the bill just right. With your solid understanding of the brand, its market context, business objectives, and communication goals, you'll be playing a pivotal role throughout the entire project journey. And what's in it for you? The opportunity to work with major brands, alongside the largest creative agency, and surrounded by some truly awesome people.

Responsibilities: 

• Diving into analytics: Delving deep into business analysis and chatting with clients to grasp industry trends and competition dynamics.

• Understanding context & categories: Deep dive into emerging technologies and trends and highlight the implications for a brand. Analyze the positioning and messaging of conventional and disruptive brands and frame the opportunity.

• Crafting compelling stories: Organize and elevate findings from multiple secondary sources into a clear, concise and compelling presentation of insights through engaging presentations that spotlight campaign outcomes, and dish out actionable recommendations.
• Fueling creativity: Inspiring creative teams with innovative strategies, insightful briefs, and profound insights to drive the development of groundbreaking campaigns.
• Creating new brands & experiences: Collaborate with martech, content strategists and creatives to create strategies that take a new brand or service to market.
• Team player vibes: Collaborating closely and forge relationships with internal specialists in martech, technology and the creative crew to cherry-pick communication channels and ensure a smooth blend of strategic vision and creative flair.
• Building lasting partnerships: Cultivating relationships, monitoring satisfaction, and proactively addressing their needs and expectations and also directly interact with clients.
• Innovating and collaborating: Jumping into brainstorming sessions to come up with creative marketing strategies and make things happen.
• Turning plans into reality: Translating business objectives into clear communication goals and ensuring harmony between aims and planned activities for maximum impact.

Capabilities:

• You can perform primary research and/or manage a research partner across a range of methodologies—quantitative and qualitative, online and offline.
• You can link corporate and brand strategy, and translate that strategy for experience content or communication territories.
• You have your radar tuned to new and emerging trends in culture and technology.
• You demonstrate a working knowledge of the broad range of brand building blocks — purpose, value proposition, brand architecture, positioning and messaging.

• You collaborate well and take ownership when appropriate. You’re able to work across different groups and disciplines to push work forward.

• You are innately curious and comfortable with ambiguity, asking insightful questions and taking leaps when necessary, challenges the status quo of branding.

Qualifications

• +4 years of experience in a similar position in a creative, digital or CRM agency or client.
• A knack for seeing the big picture and not just chasing short-term wins.
• Communication skills - building strong, trust-based relationships with clients.
• An open-minded attitude towards feedback and seeking the best way to implement the project.
• Empathetic collaboration and respect for every team member.
• Proactive attitude - always on the lookout for new business opportunities for the brands we partner with.
• Ease in conducting presentations during meetings, including with clients.
• English speaking (desirable)

Who we are looking for

We’re seeking a Process & Innovation Program Manager to join our team at VML, part of WPP, based in Argentina. This senior role is essential to enhancing our content authoring operations for Ford USA and Canada. Working closely with our leadership team—and in partnership with our current Operational Program Manager—you will focus on driving efficiency, quality, and client satisfaction through process analysis, strategic improvements, and the integration of innovative technologies like Artificial Intelligence. This is a high-impact position with direct client exposure, offering a unique opportunity to shape the strategy and evolution of our operations.

What you’ll do

• Process Optimization and Management:

• Proactively analyze current operational processes to identify bottlenecks, inefficiencies, and opportunities for improvement.

• Collaborate with cross-functional leaders (QA, Content) to design and implement solutions that enhance efficiency and quality.

• Lead continuous improvement initiatives, independently proposing and executing pilot projects or small/medium-scale implementations.

• Metrics Analysis and Business Insights:

• Define, collect, and analyze key operational metrics, focusing on client satisfaction (internal and external), delivery quality, and team availability/utilization.

• Translate data into actionable insights to improve quality and satisfaction levels while identifying new business opportunities (services, workstreams, etc.).

• Provide an overview of team utilization to enable strategic resource allocation toward value-added initiatives for clients, the agency, and team development.

• Create performance reports to detect recurring delivery issues early and develop actionable plans to address and resolve them.

• Innovation and Artificial Intelligence (AI) Adoption:

• Act as a mentor and trainer for Project Managers and Leads, guiding them in the strategic application of AI tools (like WPP Open) in their workflows.

• Develop proposals and establish best practices for AI integration, fostering innovation and efficiency within the team.

• Leadership and Team Guidance:

• Provide direction to Project Managers on processes, quality standards, performance metrics, and the adoption of new methodologies and tools (especially AI).

• Offer functional reporting in these areas, complementing operational reporting to the other Program Manager.

• Client Relations (VML USA):

• Represent the operation to VML, part of WPP USA, presenting process analyses, improvement proposals, and strategic progress while ensuring transparent communication.

• Identify opportunities to add value and expand the scope of services by deeply understanding client needs.

What you’ll need

• Proven Experience:

• Solid track record in roles such as Program Manager, Operations Manager, Process Consultant, or similar positions with a strong focus on strategy and continuous improvement.

• Analytical Mindset:

• Exceptional ability to define metrics, analyze complex data, and convert insights into actionable recommendations.

• Process-Oriented Approach:

• Experience analyzing, designing, and executing process improvements in dynamic, high-volume environments.

• Collaborative Leadership:

• Demonstrated ability to work across teams and hierarchies (QA, Content, Project Managers), influencing and leading without direct authority.

• Proactivity and Innovation:

• Strong drive to seek new ways of doing things, identify value opportunities, and lead change initiatives.

• AI Knowledge:

• Familiarity with Artificial Intelligence tools and concepts, with the ability to mentor and propose applications in workflows (experience with WPP Open is a plus).

• Effective Communication:

• Excellent verbal and written communication skills to engage with clients and internal stakeholders. Fluency in English is required for interaction with VML, part of WPP USA.

• Basic Technical Knowledge:

• General understanding of digital content management systems (e.g., AEM) and digital agency operations. Training will be provided as needed.

• Adaptability:

• Ability to quickly understand and adapt to the agency’s business and the advertising/content industry, even without prior experience in the sector.

Preferred Qualifications (a plus):

• Experience in management consulting, product development, or industries where data analysis and process optimization are critical.
• Previous experience in the automotive industry (not required but advantageous).