ALLIANCE SOLUTION ENGINEER, AWS (Pre-Sales Engineer) 

Location: US

Focus: Technical Pre-Sales & Co-Sell Support 

Region: North America 

The Opportunity 

VML Enterprise Solutions is expanding our technical pre-sales capability to support AWS alliance-powered growth in North America. We're seeking a hands-on technical expert to prove the value of our joint AWS solutions—delivering demos that wow, POCs that convert, and reference architectures that accelerate pursuits. 

This role bridges AWS technology and VML delivery, providing co-sell technical support that removes doubt, proves feasibility, and gives clients confidence that VML can deliver. You will work alongside Alliance Sales and Alliance Solution Leads to support pursuits with technical depth, proof-of-concept delivery, and client-facing credibility. 

Your POCs become production systems. Your architectures become blueprints for transformation. Your technical credibility tips competitive pursuits in VML's favor. 

Role Summary 

This is a technical pre-sales role focused on enabling AWS co-sell success. You provide hands-on technical support for AWS-related pursuits across North America—building reference architectures, delivering client-facing demos, and leading POC engagements that prove VML's delivery capability. 

Accountability Model: Delivery metrics. Success is measured by POCs delivered, POC-to-production conversion rate, reference architectures created, and technical win rate on supported pursuits. 

Core Responsibilities 

1. Co-Sell Technical Support (50%) 

• Provide technical pre-sales support for AWS co-sell opportunities across North America 

• Deliver compelling technical demos and presentations to client technical teams alongside AWS SAs 

• Lead POC engagements—scoping, building, and presenting proof-of-concept solutions on AWS 

• Present reference architectures and solution designs that address client requirements 

• Support RFP/RFI responses with technical content, architecture diagrams, and demo assets 

• Participate in technical deep-dives with client architects and engineering teams 

• Remove technical objections and build client confidence in VML's AWS delivery capability 

• Coordinate with AWS Solution Architects (SAs) and Specialist SAs on joint technical engagements 

2. Reference Architecture Buildout (30%) 

• Create reference architectures for common AWS use cases and industry patterns 

• Build and maintain demo environments, assets, and reusable components on AWS 

• Develop technical documentation, implementation guides, and best practices 

• Stay current on AWS technology roadmaps, new services, and capabilities 

• Build expertise in priority AWS services: Bedrock, SageMaker, Personalize, AMC, Clean Rooms, Lambda, Step Functions 

• Collaborate with Alliance Solution Leads on architecture standards and patterns 

• Contribute reference architectures to AWS Partner Central and internal repositories 

3. Enablement & Knowledge Sharing (20%) 

• Train VML delivery teams on AWS technologies and implementation patterns 

• Support proposal teams with technical content and solution design 

• Share best practices, lessons learned, and reusable assets across the alliance team 

• Coordinate with AWS technical teams (SAs, CSAs, ProServe) on joint solutions 

• Maintain AWS technical certifications and stay current on new offerings 

• Support hackathons and technical enablement events 

Technical Focus Areas 

• Generative AI: Amazon Bedrock, SageMaker, generative AI application patterns 

• Data & Analytics: Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines 

• Customer Experience: Amazon Personalize, Amazon Connect, serverless architectures 

• Modern Applications: Lambda, Step Functions, API Gateway, container orchestration 

• Integration Patterns: Event-driven architectures, microservices, API design 

Team Leadership & Management 

Accountability: Accountable for individual technical contribution. Mentorship and knowledge sharing expected but not primary measure of success. 

Leadership Expectations: Train and mentor delivery teams on partner technologies. Share best practices and technical standards across the organization. Coordinate with partner technical resources on joint solutions. 

Management Scope: Individual contributor; may mentor junior engineers and coordinate with partner technical resources. 

Success Metrics 

• POCs delivered (20+ annually) 

• POC-to-Production conversion rate (80%+) 

• Reference architectures created and published (15+) 

• Technical win rate on supported pursuits 

• Demo effectiveness ratings 

• AWS certification maintenance 

• Internal enablement sessions delivered 

Qualifications 

Required 

• 6-10+ years in technical pre-sales, solution architecture, or technical consulting 

• Hands-on AWS expertise with demonstrated project delivery 

• Strong demo/POC delivery track record 

• Enterprise architecture patterns knowledge 

• Technical presentation skills and client-facing credibility 

• Background in Global Systems Integrator (GSI), agency, or professional services environment 

Preferred 

• AWS certifications: Solutions Architect Professional, specialty certifications (ML, Data Analytics) 

• Experience with Amazon Bedrock and generative AI implementations 

• Familiarity with Amazon Marketing Cloud (AMC) and advertising technology 

• Previous AWS partner company or direct AWS experience 

• Vertical compliance familiarity (HIPAA, PCI, etc.) 

• Experience supporting co-sell motions with AWS field teams 

• Bachelor's degree in Computer Science, Engineering, or related field 

Role Positioning 

This is a technical expert role that enables co-sell success—not a quota-carrying seller, alliance relationship manager, or post-sale delivery engineer. 

You will be in the room for technical deep-dives with AWS SAs and client architects. You will build the POCs that prove we can deliver on AWS. You will create the architectures that become client solutions. And you will be the technical credibility that tips competitive AWS pursuits in VML's favor. 

Your technical excellence directly enables AWS alliance revenue growth. 

About VML Enterprise Solutions 

VML Enterprise Solutions is a global leader in technology-driven transformation, combining deep industry expertise with strategic alliances across AWS, Google Cloud, Adobe, Microsoft, Salesforce, and an expanding ecosystem of platform and data partners. As part of WPP, we bring unmatched capabilities in customer experience, commerce, and data—helping the world’s leading brands reimagine how they connect with consumers through the intelligent application of technology. 

VML Luxembourg

VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.

The opportunity:

We’re looking for a Senior Manager to lead our Data Services team in Luxembourg.
This is a senior player-manager role at the intersection of technical leadership, commercial delivery, and client engagement. You’ll lead a cross-functional team of Data Scientists, Senior BI Engineers, and Data Analysts, and serve as the primary point of contact for internal stakeholders and external clients, from scoping and prioritisation through execution and impact. This is not a purely managerial role. You’ll stay hands-on, building, debugging, and shipping solutions when speed demands it or technical complexity requires your senior judgment. We’re looking for someone who pairs deep technical fundamentals in data, engineering, statistics, and ML with a modern, AI-assisted way of working. You use AI tools to move faster and think bigger, but your instincts and quality bar are rooted in genuine technical mastery, not reliant on it. You can tell when an AI-generated output is wrong, why it’s wrong, and how to fix it. You’ll partner closely with IT to ensure the infrastructure, tooling, and delivery pipelines your team relies on are robust, scalable, and fit for purpose.

What you’ll be doing:

1. Team Leadership & People Management
   • Lead, mentor, and develop the team, fostering a culture of technical excellence, collaboration, and continuous improvement.
   • Set clear priorities, allocate workload, and remove blockers so the team can do its best work.
   • Run regular 1:1s, performance reviews, and career development conversations.
   • Champion an AI-assisted working culture, encouraging intelligent use of AI tools while holding the bar on rigour, validation, and engineering quality.
   • Create an environment where team members own their domains and grow toward greater autonomy and seniority.
2. Agile Delivery & Team Rhythm
   • Introduce and sustain light Scrum practices sized to the team, lean and purposeful, never bureaucratic.
   • Own the team’s JIRA workflow: groomed backlog, clear and actionable tickets, transparent tracking from intake to delivery.
   • Facilitate standups, sprint planning, reviews, and retrospectives, focused, time-boxed, and genuinely useful.
   • Use sprint cadences to create predictable delivery rhythms and give stakeholders reliable visibility into progress.
   • Continuously refine team processes based on retrospective learnings, velocity patterns, and stakeholder feedback.
3. Business & Client Engagement
   • Act as the primary point of contact for internal stakeholders (Media, Content, Account teams) and external clients on all Data Services requests.
   • Lead discovery and scoping, translating ambiguous business questions into structured problem statements, delivery plans, and success criteria.
   • Maintain a prioritised backlog, making transparent trade-offs that balance client urgency, strategic value, and team capacity.
   • Manage stakeholder expectations across the delivery lifecycle, communicating progress, risks, and outcomes clearly and confidently.
4. Hands-On Technical Contribution
   • Stay an active technical contributor, building, reviewing, debugging, and fixing across the team’s stack when needed.
   • Apply hands-on skills across SQL, Python, dbt, BigQuery, AWS, Power BI, and Looker Studio, shipping production-quality work yourself, not just advising.
   • Define and enforce technical standards across data modelling, analytics, visualisation, and ML/statistical approaches.
   • Partner with IT on data infrastructure, system integrations, and the technical enablement needed to deliver reliably at scale.
5. AI-Assisted Development, Accelerated, Not Undisciplined
   • Use AI coding and reasoning assistants (GitHub Copilot, Cursor, Claude, ChatGPT) to write, refactor, and review SQL, Python, dbt models, and analytical outputs, as force multipliers on a strong technical foundation.
   • Leverage automation and orchestration tools (n8n, LangGraph, Make, or similar) to eliminate repetitive work in data processing, reporting, and workflow management.
   • Apply disciplined practices: clear prompting, thorough code review, systematic testing, rigorous debugging, never shipping AI output without understanding it.
   • Bring an ML and AI lens to client problems, identifying where predictive models, recommendation logic, NLP, anomaly detection, GenAI, or LLM-based approaches can create real business value, and leading the team to operationalise them responsibly.
   • Critically evaluate emerging AI/ML tools with pragmatism and a clear eye on quality, explainability, and client trust.
6. Thought Leadership & Research Agenda
   • Drive the intellectual direction of the Data Science function, identifying high-value research areas from client signals, business priorities, and market developments.
   • Define and assign research projects to the Data Scientist, well-scoped, commercially grounded, and translatable into repeatable solutions.
   • Stay current on applied ML, LLMs, retail media analytics, and AI tooling, bringing relevant innovations into team practice with a grounded, evaluated approach.
   • Champion rigorous, explainable, and responsible AI, where speed comes from AI tools, but quality is guaranteed by human expertise.
7. Commercial Solution Development
   • Lead the development of new intelligence products and analytical solutions, ML models, AI-powered tools, and advanced analytics that can be packaged and scaled across the client portfolio.
   • Collaborate with Account, Media, and Content leadership to identify unmet client needs that data, ML, and AI can address commercially.
   • Build compelling solution narratives, from problem framing through methodology to business impact.
   • Present data and intelligence solutions in client pitches and capability presentations, translating technical concepts for non-technical audiences.
8. Delivery Excellence & Cross-Functional Coordination
   • Own end-to-end delivery quality for the team’s outputs, dashboards, models, reports, tools, and analyses, ensuring they’re accurate, reliable, and useful.
   • Facilitate smooth collaboration across Data Science, BI Engineering, and Data Analytics disciplines and with IT, Media, and Content functions.
   • Act as the escalation point for quality issues, methodology questions, and delivery risks, and resolve them directly when needed.

What we want from you:

• 8+ years of experience in Data Science, Advanced Analytics, or a related field, with at least 3 years in a leadership role overseeing mixed technical teams.
• Strong technical fundamentals: advanced SQL, solid Python (pandas, numpy, scikit-learn or equivalent), familiarity with cloud data environments (BigQuery, AWS), and a clear understanding of how data systems work end-to-end. You don’t need AI tools to solve hard problems, you use them to solve them faster.
• Solid working knowledge of ML and AI: core ML concepts (supervised/unsupervised learning, classification, regression, clustering, recommendation, anomaly detection), critical evaluation of model quality, and judgment on when and how to apply ML/AI to real business problems. You’ve moved models beyond notebooks into production or decision-support tools.
• Demonstrated AI-assisted working practice, active, intelligent use of AI coding assistants and automation tools (GitHub Copilot, Cursor, Claude, ChatGPT, n8n, LangGraph) with proper review, testing, and validation discipline.
• Experience running light Agile/Scrum practices in a data or analytics team, JIRA administration, backlog management, sprint facilitation, and standups. You keep process proportionate.
• Genuinely hands-on, you can independently write, debug, and ship production-quality work, and step in across the team’s full stack when needed.
• Proven ability to lead client-facing engagements, scoping, managing expectations, presenting solutions, and building trust with technical and non-technical stakeholders.
• Commercial acumen, turning analytical and ML/AI work into scalable, repeatable products or service offerings.
• Strong applied knowledge of statistics, measurement, and experimentation, with the ability to defend methodology and model choices in a client context.
• Excellent communication skills, translating technical and AI complexity into clear narratives for business leaders, clients, and executive audiences.
• Fluent English, written and spoken.

If you know some of this, even better:

• Experience in digital advertising, retail media, or e-commerce, particularly the Amazon ecosystem (AMC, DSP, Sponsored Ads, Vendor Central).
• Familiarity with Amazon Marketing Cloud (AMC) data structures, clean-room constraints, and audience/measurement patterns.
• Hands-on experience with GenAI / LLM-based solutions: prompt engineering, RAG pipelines, LLM evaluation, or human-in-the-loop deployment.
• MLOps experience, model versioning, monitoring, drift detection, and operationalisation of decision logic into production workflows.
• Background building internal data products, self-service tools, semantic layers, scoring systems, or recommendation engines.
• Exposure to WPP, agency, or consulting environments where client delivery and commercial growth run in parallel.
• Additional languages, especially French or German.

What we can offer you:

• A senior leadership role with real strategic influence over how data, ML, and AI are used across one of Europe’s leading Amazon practices.
• The opportunity to build and shape a team, define its roadmap, and develop commercial intelligence solutions that directly impact client outcomes.
• A culture that embraces modern AI-assisted ways of working, empowered to experiment, automate, and move fast, backed by strong technical foundations.
• Close collaboration with top global brands and some of the most advanced Amazon advertising setups in Europe.
• A collaborative, fast-moving environment where curiosity, ownership, and impact are genuinely valued.
• An inclusive workplace that respects individuality and values diverse perspectives.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Senior UI Designer needed to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting in the UK.

The opportunity:

We are looking for a permanent Senior UI designer who wants to work at the forefront of digital design, working within a cross-functional creative team to design interfaces which improve the user experience and ultimately increase conversion. 

This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites. 

What you’ll be doing:

• You’ll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs. 
• You’ll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles. 
• Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work. 
• You’ll be hands-on and willing to work in a fast paced, ever-moving environment. You’ll keep up-to-date with the latest advances in technology, design trends and tooling. 
• You’ll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions. 
• You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers. 

What we want from you:

• Experience using design systems on a large consumer facing brand. 
• Demonstrable eCommerce experience 
• Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite. 
• Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship. 
• Great attitude, strong work ethic, excellent communication skills. 
• Ability to manage own projects and to work quickly and accurately to tight deadlines. 
• Able to multi-task, with excellent problem-solving abilities. 
• Able to present concepts and design decisions. 
• Enthusiastic, self-confident and self-motivated. 
• Willing to adapt and take on new challenges and driven to continually improve. 
• Passion for technology and web-based applications. 
• Experience working in a digital or creative agency or in-house design studio 
• Degree educated in Graphic/UI design or similar discipline 
• Compelling portfolio that demonstrates high quality design online, including eCommerce 
• Have an outstanding eye for design and typography 

If you know some of this, even better:

• Experience with design tokens is a plus 
• Animation and video experience would be beneficial (Adobe After Effects and Final Cut Pro). 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior Product Designer (UX/UI) wanted to join our dynamic team at our central London office.

The opportunity:

We are seeking a passionate and talented Senior UX/UI Product Designer to join our dynamic, flexible team, embedded directly with a leading automotive client. This hybrid role is ideal for a highly skilled individual who excels in crafting best-in-class user experience and user interface design and is eager to create exceptional digital experiences that drive engagement, enhance customer journeys, and foster loyalty within the fast-evolving automotive sector.

You will be at the forefront of digital design for a major automotive brand, problem-solving with user-centricity at the core. Working collaboratively within a cross-functional flex team, you will craft delightful and impactful solutions across a diverse range of projects, from in-car infotainment systems and companion apps to digital customer portals and online retail experiences.

Please note that this job is a full-time perm position in London.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior UX/UI Product Designer with a drive to create exceptional digital experiences for our automotive client. Your passion for user experience and user interface design pushes you to find smarter, more effective ways of delivering high-quality outcomes, underpinned by a meticulous attention to detail across both concept and execution.

You understand the critical role of bridging the gap between UX and UI, bringing end-to-end expertise across products, services, devices, and channels within the automotive ecosystem. From defining user journeys and interaction models for vehicle configuration tools to refining visual design for in-car displays, micro-interactions for connected services, and component behaviour for customer apps, you ensure every element is considered, consistent, and purposeful.

You will play a key role in shaping digital products and services end-to-end for our automotive client, working across the full design spectrum—from early discovery and experience definition through to polished, high-fidelity UI execution—while leading design thinking across complex and sometimes ambiguous problem spaces specific to the automotive industry.

What we want from you:

• Automotive Sector Acumen (ideally): Confident working within the automotive sector, quickly building domain understanding and adapting your approach to different levels of design maturity and stakeholder expectations unique to the industry.
• Strategic Autonomy: Proven ability to work autonomously and lead design within complex, fast-paced environments, often with incomplete or evolving requirements typical of large enterprise projects.
• Stakeholder Leadership: Strong experience in stakeholder management, with the ability to challenge, influence, and align senior stakeholders across various disciplines (e.g., product, marketing, engineering, brand) within a large client organisation.
• Problem Framing & Direction: Demonstrated ability to frame complex problems, define clear opportunities, and actively shape product direction, rather than just responding to briefs.
• End-to-End Design Expertise: Proven ability to operate as a true end-to-end product designer, seamlessly transitioning between UX strategy, interaction design, and high-fidelity UI execution without loss of quality.
• Flexible Delivery Model: Comfortable operating within various delivery models (e.g., project-based, retained), balancing pace and quality while managing multiple workstreams, priorities, and stakeholders as part of a flexible client-embedded team.
• Design System Mastery: Strong experience working with complex, tokenised design systems, with a deep understanding of component architecture including variants, properties, and scalable design patterns for consistent brand experiences.
• Responsive & Adaptive Design: Solid understanding of responsive design principles and behaviour logic, ensuring consistent and high-quality experiences across diverse devices and platforms, including web, mobile apps, and in-car interfaces.
• Figma Fluency: Advanced proficiency in Figma, with the ability to create scalable, well-structured design files that support collaborative workflows, seamless developer handover, and systemisation.
• Multi-Brand Adaptability: Experience working across multiple brands and visual identities (e.g., sub-brands within an automotive group), with the ability to adapt design approach while maintaining consistency, quality, and alignment to specific brand guidelines.
• Compelling Artefact Creation: Ability to produce high-quality supporting design artefacts beyond core product UI, including interactive prototypes, engaging presentations, and visual assets (e.g., release notes, comms materials) to support stakeholder alignment, internal communication, and user research.
• Data-Driven Decisions: Expertise in translating user research and data into actionable insights, driving informed design decisions and building stakeholder confidence.
• Strong Communication: Strong communication and storytelling skills, with the ability to clearly articulate design rationale, trade-offs, and recommendations to both technical and non-technical audiences

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior Product Designer (UX/UI) wanted to join our dynamic team at our central London office on a permanent basis.

The opportunity:

We are seeking a highly skilled and passionate Senior UX/UI Product Designer with a specialized focus on mobile applications to join our dynamic, flexible team, embedded directly with a leading automotive client's App Operations team. This hybrid role is for a hands-on designer who excels at crafting, optimizing, and delivering exceptional mobile-first digital experiences that drive user engagement, enhance operational efficiency, and seamlessly integrate into the broader automotive customer journey.

You will be instrumental in translating complex automotive functionalities and operational needs into intuitive and delightful mobile user interfaces. Working collaboratively within a cross-functional team, you will be responsible for the end-to-end design lifecycle of the client's mobile apps, ensuring every pixel and interaction is meticulously considered and executed.

Please note that this job is a full-time perm position in London.

What you’ll be doing:

You are a hands-on, highly motivated, self-sufficient Senior UX/UI Product Designer with deep expertise in mobile-first design principles, patterns, and best practices. Your passion for user-centric design pushes you to create intuitive, efficient, and visually appealing mobile experiences for our automotive client.

          Mobile-First Design & Execution:

• Lead the end-to-end UX and UI design process for features and functionalities within the client's mobile applications (iOS and Android).
• Develop detailed user flows, interaction models, information architecture, wireframes, and interactive prototypes specifically tailored for mobile platforms.
• Create pixel-perfect, high-fidelity UI designs, incorporating the client's brand guidelines, design system, and best practices for mobile usability and aesthetics.
• Focus on micro-interactions, gestural controls, haptic feedback, notification systems, and responsive layouts for various mobile device sizes and orientations.
• Ensure all designs are technically feasible and collaborate closely with developers during implementation, providing detailed specifications and reviewing UI for fidelity.
  
  User Research & Testing (Mobile Context):
  
  
• Conduct and participate in user research sessions (e.g., usability testing on mobile devices, remote ethnography, A/B testing within apps) to gather insights specific to mobile user behaviour and preferences.
• Analyze app analytics, user feedback, and market trends to identify pain points and opportunities for mobile app experience improvements.
• Translate research findings into actionable design recommendations and iterate on designs based on user feedback and performance data.
• Collaboration & Advocacy:
• Work closely with the UX Lead, App Operations team, product managers, developers, and other designers to ensure a cohesive product strategy and design execution across all mobile initiatives.
• Contribute to and advocate for the adoption of mobile-first design best practices, accessibility standards, and consistent design patterns within the App Operations team.
• Present design concepts, rationale, and user insights clearly and persuasively to stakeholders, fostering a shared understanding and buy-in for mobile experience enhancements.

What we want from you:

• Mobile UX/UI Specialization (Essential): Proven track record as a Senior UX/UI Designer with a specialized, hands-on focus on mobile application design (iOS and Android), demonstrating exceptional craft and attention to detail.
• Automotive Context: Experience designing for the automotive sector or other highly regulated/complex industries with a strong digital product presence is highly desirable.
• Exceptional Portfolio: A must-have portfolio demonstrating end-to-end UX/UI design for mobile apps, showcasing your process from research and wireframing through to polished UI and implemented solutions.
• Mastery of Mobile Design Principles: Deep understanding and practical application of mobile-first design principles, platform-specific guidelines (e.g., Apple Human Interface Guidelines, Google Material Design), and responsive design.
• Figma & Prototyping Proficiency: High proficiency in modern design tools, especially Figma, with the ability to create scalable, well-structured design files, interactive mobile prototypes, and high-fidelity UI.
• User Research & Testing: Strong experience in conducting and participating in mobile-specific user research (qualitative and quantitative), including usability testing on devices, A/B testing, and synthesizing results into design solutions.
• Technical Understanding: Familiarity with mobile app development processes, limitations, and platform capabilities to ensure designs are technically feasible and optimized for performance.
• Collaboration & Communication: Excellent communication and collaboration skills, able to present and articulate design decisions and rationale clearly to developers, product managers, and other stakeholders.
• Problem-Solving & Autonomy: A proactive, problem-solving mindset, capable of working autonomously to manage design tasks and priorities within a fast-paced, cross-functional App Operations team.
• Design System Contribution: Experience working with and contributing to comprehensive design systems, ensuring consistency and scalability of mobile components.
• Accessibility & Performance: Solid understanding of mobile accessibility standards and performance considerations to ensure inclusive and efficient app experiences.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Creative Copywriter needed to join our team on a permanent basis.

The opportunity:

We are seeking an exceptional and strategically minded Senior Long-Form Copywriter to join our dynamic, flexible team, embedded directly with a leading automotive client. This hybrid role is ideal for a seasoned wordsmith with a passion for the automotive industry, who excels at crafting compelling, insightful, and comprehensive narratives that educate, engage, and convert.

You will play a pivotal role in shaping the client's brand voice and content strategy, translating complex automotive concepts and technical specifications into accessible, engaging, and benefit-driven copy. Working collaboratively within a cross-functional flex team, you will produce a diverse range of long-form content that supports the entire customer lifecycle, from initial research and discovery through to ownership and loyalty.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior Long-Form Copywriter with a drive to create exceptional digital content for our automotive client. Your passion for storytelling and meticulous attention to detail push you to research deeply, synthesize complex information, and craft narratives that resonate with diverse audiences.

          Strategic Content creation:

• Lead the development and execution of long-form content for the automotive client, including but not limited to: detailed vehicle feature pages, product guides, blog posts, thought leadership articles, whitepapers, case studies, evergreen content, email nurture sequences, and in-depth website editorial.
• Translate complex automotive technology, engineering specifications, and brand values into clear, compelling, and persuasive language that informs, educates, and drives action.
• Ensure all content aligns with the client’s brand guidelines, tone of voice, and overarching marketing and CX strategies.
• Work seamlessly with UX/UI designers, product managers, marketing strategists, and SEO specialists to ensure content is integrated, optimized, and effective across all touchpoints.
  
  Research & Insights:
  
  
• Conduct in-depth research on automotive industry trends, competitor offerings, target audience preferences, and emerging technologies (e.g., EV, autonomous driving, connectivity).
• Leverage customer insights, market data, and user research to inform content strategy and ensure relevance and impact.
• Collaborate with data and analytics teams to understand content performance and identify opportunities for optimization.
• Customer Journey & Conversion Focus:
• Map content to specific stages of the automotive customer journey (awareness, consideration, purchase, ownership, loyalty), ensuring each piece serves a clear purpose and moves the customer closer to conversion or stronger brand affinity.
• Integrate strong calls-to-action (CTAs) and conversion-focused language naturally within long-form narratives, balancing education with persuasion.
• Support UX/UI efforts by providing copy that enhances user experience and guides users effectively through digital interfaces.
• Collaboration & Project Management:
• Manage multiple content projects simultaneously, ensuring timely delivery, adherence to budgets, and exceptional quality within a fast-paced, flexible team environment.
• Proactively engage with client stakeholders to gather requirements, present content strategies, and iterate on copy based on feedback.
• Act as a subject matter expert for content, offering strategic insights and best practices to both internal teams and the client

What we want from you:

• Automotive Industry Expertise (ideally): A demonstrated passion for and deep understanding of the automotive industry, including vehicle technology, consumer trends, the car ownership lifecycle, and future mobility concepts. Experience writing for premium, luxury, or innovative automotive brands is highly advantageous.
• Exceptional Long-Form Portfolio: A strong portfolio showcasing a diverse range of long-form content pieces (e.g., articles, whitepapers, detailed web pages, guides) that demonstrate strategic thinking, compelling storytelling, and measurable results.
• Strategic & Autonomous: Proven ability to work autonomously, take initiative, and lead content strategy within complex, fast-paced environments, often with evolving requirements.
• Research Prowess: Superior research skills with the ability to dive deep into technical subjects, interview subject matter experts, and synthesize information into engaging and authoritative content.
• SEO & Digital Content Best Practices: Solid understanding of SEO principles, keyword integration, and digital content best practices to ensure discoverability and effectiveness.
• Exceptional Communication & Collaboration: Strong verbal and written communication skills, with the ability to clearly articulate content strategy, present ideas, and provide constructive feedback. Proven ability to collaborate effectively with cross-functional teams (UX/UI, marketing, product, legal) and senior client stakeholders.
• Adaptability & Resilience: Comfortable operating within various delivery models, balancing pace and quality whilst managing multiple workstreams, priorities, and stakeholders as part of a flexible, client-embedded team.
• Brand Voice & Tone Mastery: Demonstrated ability to adapt writing style and tone to match specific brand guidelines, ensuring consistency across all content outputs for a major automotive brand.
• Attention to Detail: Meticulous editing, proofreading, and fact-checking skills to ensure accuracy, grammar, and punctuation are flawless.
• Customer-Centric Approach: A deep understanding of how content contributes to the overall customer experience and influences purchasing decisions and brand loyalty.
  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Creative Copywriter needed to join our team on a permanent basis.

The opportunity:

We are seeking an exceptional and strategically minded Senior Copywriter with a specialized focus on UX writing and in-app content, to join our dynamic, flexible team. This role is embedded directly within a leading automotive client's App Operations team, working to craft the words that power their mobile applications.

This hybrid role is ideal for a seasoned wordsmith who excels at creating clear, concise, and helpful copy that guides users through intuitive app experiences, translates complex automotive functionalities, and reinforces brand trust. You will be instrumental in shaping the voice and tone within the client's apps, ensuring every word contributes to a seamless, efficient, and delightful user journey, from onboarding flows to critical service notifications.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior Copywriter with a deep understanding of mobile user behaviour and the critical role of micro copy in app experience. Your passion for clarity, conciseness, and user guidance pushes you to find the most effective words that educate, reassure, and empower users within our automotive client's digital products.

          In-App Content & UX Writing Mastery:

• Lead the creation and refinement of all in-app copy, including micro copy (buttons, labels, error messages, tooltips), onboarding flows, feature explanations, success messages, confirmation screens, and empty states.
• Develop compelling push notifications, alerts, and in-app messages that are timely, relevant, and drive user engagement or task completion.
• Translate complex automotive features, technical specifications, and operational processes into clear, concise, and user-friendly language for mobile app users.
• Ensure all app copy aligns with the client’s brand guidelines, tone of voice, and overarching CX strategy, while adapting it for the unique constraints and opportunities of the mobile interface.
  
  User Guidance & Support Content:
  
  
• Collaborate with UX/UI designers to integrate copy seamlessly into wireframes, prototypes, and final designs, ensuring words and visuals work together to create intuitive experiences.
• Develop supporting content for the app ecosystem, such as App Store descriptions, release notes, in-app help sections, and FAQs, ensuring consistency and discoverability.
• Identify opportunities to use copy to prevent user errors, reduce friction, and minimize the need for external customer support.
• Collaboration & Strategic Impact:
• Work closely and collaboratively with UX/UI designers, product managers, developers, and legal/compliance teams within the App Operations function.
• Participate in user research and usability testing sessions (often for mobile apps), gathering insights to inform and iterate on copy decisions.
• Present copy strategies, rationale, and specific content recommendations to internal teams and client stakeholders, articulating the impact of words on user experience and operational efficiency.
• Act as a strategic partner, contributing to the overall app experience strategy and advocating for the power of clear, purposeful language.

What we want from you:

• Mobile-First UX Writing Expertise (Essential): Proven track record as a Senior Copywriter with significant experience in UX writing, microcopy, and content creation specifically for mobile applications (iOS and Android). A strong portfolio showcasing in-app copy examples is a must.
• Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, including vehicle technology, customer ownership journeys, and the role of digital services in modern motoring.
• Exceptional Clarity & Conciseness: Masterful ability to craft extremely clear, concise, and scannable copy that guides users efficiently and effectively through complex app flows.
• Strategic & Autonomous: Proven ability to work autonomously, take initiative, and lead content strategy within complex, fast-paced environments, often with evolving requirements inherent to App Ops.
• User-Centric & Empathic: A deep understanding of user psychology, mobile interaction patterns, and how language can influence user behaviour, satisfaction, and task completion.
• Technical Aptitude: Ability to quickly grasp and translate complex technical concepts (e.g., telematics, connected car features, app functionalities) into easily understandable language for a diverse user base.
• Collaboration & Communication: Exceptional communication skills, with the ability to articulate content decisions and collaborate seamlessly with UX/UI designers, product managers, and developers.
• Brand Voice Adaptation: Demonstrated ability to adapt writing style and tone to match specific brand guidelines, ensuring consistency across all app touchpoints while prioritizing usability.
• Attention to Detail: Meticulous editing, proofreading, and fact-checking skills to ensure accuracy, grammar, and punctuation are flawless across all app content.
• Familiarity with Design Tools: Experience or familiarity with design collaboration tools like Figma, enabling direct contribution to designs and smooth handovers.
• Agile Environment Experience: Comfortable operating within agile development methodologies, balancing pace and quality while managing multiple content streams and priorities for an App Operations team.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Creative Copywriter needed to join our team on a permanent basis.

The opportunity:

We are seeking an experienced Copywriter to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for a writer who can combine compelling storytelling, strong editorial craft, and digital experience thinking to create engaging, informative, and conversion-focused content across the client’s web ecosystem.

Working closely with UX Designers, UI Designers, SEO specialists, Product Owners, Developers, Analysts, Marketing teams, and client stakeholders, you will play a key role in shaping long-form digital content experiences that support both customer engagement and business objectives. From educational landing pages and editorial content through to product storytelling, service information, campaign content, and SEO-driven web experiences, you will help create content that reflects the premium nature of the automotive brand while remaining clear, user-focused, and operationally scalable.

This is a highly collaborative role suited to someone comfortable working within fast-paced web operations environments where content is continuously evolving, optimised, and improved through insight-led decision making.

What you’ll be doing:

          1. Long Form Content Creation & Editorial Delivery:

• Write high-quality long-form digital content across a range of web experiences including landing pages, editorial articles, product and service pages, campaign content, guides, feature explainers, and customer support content.
• Translate complex automotive topics, product features, technical information, and brand messaging into clear, engaging, and accessible content for a broad range of audiences.
• Create content that balances storytelling, user needs, SEO requirements, and commercial objectives.
• Maintain exceptional standards of tone of voice, grammar, clarity, structure, and editorial consistency across all digital touchpoints.
• Adapt writing style appropriately across different customer journeys, audience types, and stages of the purchase or ownership lifecycle.
• Ensure all copy reflects the premium positioning, innovation, and personality of the automotive brand.
  
  2. UX Writing, SEO & Digital Experience Collaboration:
• Collaborate closely with UX and UI Designers to ensure content is integrated effectively within the wider user experience and supports intuitive digital journeys.
• Work with SEO specialists and analytics teams to create search-optimised content aligned with keyword strategies, search intent, and performance objectives.
• Structure content for digital readability, accessibility, scannability, and engagement across desktop and mobile experiences.
• Support content optimisation initiatives using analytics, behavioural insights, user feedback, and testing outcomes to improve performance over time.
• Contribute to content hierarchies, page structures, and information architecture discussions to ensure effective communication and usability.
  
  3. Web Operations & Content Governance:
• Support ongoing web operations activity including content updates, enhancements, audits, migrations, and optimisation workstreams.
• Ensure content adheres to brand guidelines, legal/compliance requirements, accessibility standards, and internal governance processes.
• Work within CMS-driven environments and collaborate with developers and production teams to support accurate implementation and publishing.
• Maintain consistency across multiple web properties, templates, and content types within a large-scale digital ecosystem.
• Help identify opportunities to improve content processes, workflows, and operational efficiencies within the DX team.
  
  4. Stakeholder Collaboration & Strategic Contribution:
• Collaborate with marketing, brand, product, customer experience, analytics, and client stakeholders to gather requirements and shape content recommendations.
• Present content rationale and recommendations clearly and confidently to both internal teams and client stakeholders.
• Participate in workshops, planning sessions, editorial reviews, and cross-functional working groups.
• Support campaign and optimisation initiatives by developing customer-centric messaging that aligns with wider business and digital objectives.
• Contribute positively to team culture, ways of working, and continuous improvement initiatives within the Web Ops (DX) team.

What we want from you:

• Strong experience as a Copywriter or Content Writer creating high-quality long-form digital content for web platforms and digital products.
• Exceptional writing, editing, proofreading, and storytelling skills with meticulous attention to detail.
• Proven experience writing engaging, customer-focused content that balances brand storytelling with usability and commercial goals.
• Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices.
• Experience working within CMS-driven web environments and content operations workflows.
• Strong understanding of digital user experience principles, accessibility, and writing for responsive web experiences.
• Ability to structure complex information clearly and effectively for digital audiences.
• Experience collaborating closely with UX, UI, SEO, analytics, development, and marketing teams within cross-functional delivery environments.
• Comfortable working across multiple concurrent workstreams and adapting quickly within fast-paced operational environments.
• Strong stakeholder management and communication skills with the ability to present and explain content decisions confidently.
• Experience working within automotive, premium consumer, retail, lifestyle, technology, or similarly brand-conscious industries is advantageous but not essential.
• A proactive, organised, and solutions-focused mindset with strong collaboration skills.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Content Strategist needed to join a dedicated App & Web Operations team supporting a high-profile automotive client. 

The opportunity:

We have an exciting opportunity for an experienced Content Strategist to join a dedicated App & Web Operations team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, CX Researchers, SEO specialists, Analysts, Developers, Product teams, and client stakeholders, you will help shape and optimise content experiences across a complex and evolving digital ecosystem.

This role requires someone who can think strategically while remaining highly hands-on within a fast-paced operational environment. You will play a key role in defining how content supports customer journeys, enhances usability, improves discoverability, and drives engagement across the client’s app and website platforms.

As Content Strategist, you will help ensure content experiences align with customer needs, business goals, discoverability objectives, brand standards, and operational requirements. This role goes beyond copy creation — requiring strong experience in content ecosystems, governance, structure, planning, optimisation, and collaboration across multidisciplinary digital teams.

You will work closely with UX, SEO, Analytics, Product, Development, and Content Production teams to create scalable, customer-centred content strategies that support continuous improvement across the automotive customer experience.

What you’ll be doing:

• Developing and supporting content strategies across the client’s app and web ecosystem, ensuring alignment with customer needs, business objectives, SEO priorities, and brand guidelines
• Conducting content audits, gap analyses, competitor reviews, and content performance assessments to identify optimisation opportunities
• Supporting the creation and evolution of content frameworks, taxonomies, governance models, workflows, and publishing approaches
• Collaborating with UX Designers, Service Designers and CX Consultants to ensure content is effectively integrated within wider customer journeys and digital experiences
• Helping shape information architecture, navigation structures, content hierarchies, and page-level content approaches
• Working closely with SEO specialists and analytics teams to create search-optimised, discoverable, and performance-focused content experiences
• Supporting content optimisation initiatives through behavioural insight, analytics, experimentation, and user feedback
• Defining and maintaining tone of voice guidance and ensuring consistency across multiple web and mobile app touchpoints and content types
• Collaborating with copywriters, UX writers, designers, developers, and client stakeholders to ensure high-quality content delivery across operational workstreams
• Supporting CMS-driven workflows, content migrations, publishing activities, and ongoing content operations processes
• Presenting strategic recommendations, content approaches, and rationale clearly and confidently to internal teams and client stakeholders
• Helping evolve content best practices, governance, and operational efficiencies within the wider DX team

What we want from you:

• Significant proven experience in Content Strategy, Digital Content, UX Content, or related disciplines within complex digital environments
• Strong understanding of content strategy methodologies including audits, governance, taxonomy, content modelling, workflows, and content ecosystems
• Experience working across large-scale mobile apps, web platforms, enterprise websites, and operational digital environments
• Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices
• Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments
• Excellent understanding of how content contributes to usability, accessibility, customer journeys, and overall digital experience quality
• Experience shaping content structures, information architecture, navigation models, and customer-centred content approaches
• Strong stakeholder management and communication skills with the ability to clearly articulate strategic recommendations and rationale
• Comfortable balancing strategic thinking with hands-on operational delivery across multiple concurrent workstreams
• Experience working within CMS-driven environments and content operations workflows
• Strong organisational skills and attention to detail with the ability to manage priorities effectively within fast-paced delivery teams
• Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential
• Experience supporting optimisation, experimentation, or continuous improvement initiatives is beneficial

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

The opportunity

We are seeking a dynamic Salesforce Personalization Solution Consultant who can design and implement personalized customer experiences using Salesforce Marketing Cloud Personalization (MCP). You will serve as a trusted advisor, leveraging expertise in Salesforce Marketing Cloud Personalization to implement real-time personalization strategies, managing dynamic content, and integrating customer data to drive customer engagement and business growth. Candidates having hands-on experience with Salesforce Data Cloud preferred.

What you’ll be doing

• Collaborate with cross-functional teams such as business, marketing, product, and data science teams to identify and define personalization opportunities. 
• Conduct discovery sessions and act as technical consultant, translating client requirements into actionable solutions and create technical documentation, solution architecture diagrams, and implementation roadmaps
• Develop and implement personalization strategies, data-driven campaigns, and customer journeys within Salesforce Marketing Cloud Personalization
• Integrate Salesforce Marketing Cloud Personalization with external systems and data sources for real-time customer insights.
• Configure and validate campaigns on websites and apps through MCP, manage catalog changes, implement site mapping and provide consultation to apps development team on MCP Mobile SDK integration. 
• Provide technical support and training for end users, for managing, tracking, executing and customizing MCP campaigns. 

What we want from you

• 3-5 years of hands-on experience in implementing and configuring Salesforce Marketing Cloud personalization solutions, specifically, integrating MCP with E-Commerce websites
• Strong hands-on experience creating sitemaps in MCP
• Proficiency in Javascript/JQuery, HTML, CSS
• Strong understanding of API integrations and data management
• Knowledge of data-driven marketing concepts, A/B testing, and digital marketing best practices. 
• Hands on experience working on Salesforce Data Cloud. Preferable if have experience integrating MCP with Data Cloud
• Strong analytical and troubleshooting skills for technical issues

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

VML Costa Rica, part of WP, is seeking a skilled Java Developer to join our Backend API Team. The ideal candidate will be responsible for designing, developing, and maintaining robust, scalable APIs that power our applications. This role requires strong technical expertise in Java and modern API development frameworks, with a focus on creating efficient, secure, and well-documented services. 

Key Responsibilities 

• Design, develop, and maintain RESTful and/or GraphQL APIs using Java and Spring frameworks 

• Collaborate with cross-functional teams to understand requirements and translate them into technical specifications 

• Write clean, maintainable, and efficient code with appropriate test coverage 

• Troubleshoot and resolve issues in existing API implementations 

• Participate in code reviews and ensure adherence to coding standards 

• Optimize application performance and scalability 

• Document APIs thoroughly for both internal and external consumers 

• Contribute to continuous integration and deployment pipelines 

• Stay current with emerging technologies and industry best practices 

Required Qualifications 

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience) 

• 3+ years of professional experience in Java development 

• Strong proficiency in Java 8+ and core Java concepts 

• Extensive experience with Spring Framework, particularly Spring Boot 

• Proven experience in RESTful API design and development 

• Solid understanding of API security best practices 

• Experience with version control systems (Git) 

• Knowledge of SQL and NoSQL databases 

• Strong problem-solving skills and attention to detail 

• Excellent communication and collaboration abilities 

Desired Skills and Experience 

• Experience with Spring Cloud for microservices architecture 

• Proficiency with AWS services integration (Lambda, API Gateway, S3, etc.) 

• Experience with Docker containerization and orchestration 

• Knowledge of DynamoDB or other NoSQL databases 

• Familiarity with Mulesoft and Dataweave (optional but advantageous) 

• Experience with API testing tools and methodologies 

• Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.) 

• Experience with monitoring and logging tools (ELK stack, Prometheus, etc.) 

• Knowledge of API documentation tools (Swagger/OpenAPI) 

• Experience with payment gateway integration (e.g., Stripe, PayPal, Braintree) and secure transaction handling. 

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

VML Costa Rica, part of WPP, is looking for a Technical Business Analyst. The Tech Business Analyst will be part of a technology team that works on mission-critical applications. You will be responsible for understanding and outlining business requirements that will be used by the interdisciplinary teams (Dev, QA, Creative), as well as participating in delivery from concept, design, and development to testing.   

 What you’ll do:  

• Lead | requirements gathering process. 

• Understand | the business requests, needs, and data challenges of the client’s organization and industry. 

• Author | user stories and define acceptance criteria. 

• Translate | the "what" from the requirements into the "how" for functional specifications. 

• Ensure | business, functional, and technical requirements are captured, organized, approved by the client, and followed up. 

• Establish | a baseline for project scope, identify deviations and change requests. 

• Design | Business needs to system solutions, ensuring compatibility and continuity within the account’s existing digital ecosystem. 

• Manage | complex discussions with the client, like saying “yes” or “no” to a client request. 

• Negotiate | the priorities with the client so projects and requests can be traded off if the team is already at full capacity. 

• Work | with cross-functional teams to identify a solution and create the applicable business and development documentation. 

• Plan | the execution of a project: next steps, point of contact (SPOC), Tech Leader, who follows up, etc.  

• Support | Developers and QA through Build and Test, Primary Focal for Triage and Troubleshooting of issues. 

What you’ll need: 

• Bachelor’s degree in Computer Science or related field (or equivalent experience). 

• 3+ years of experience working in an interactive agency, online software development environment, or systems integration consulting.  

• At least 2 years of experience documenting requirements and specifications for a variety of software applications, including websites, intranets, and/or mobile experiences. 

• Multi-disciplined individual with familiarity in a variety of concepts, practices, and procedures related to modern web development, content management systems, mobile application development, user experience, and responsive design. 

• Well-versed in Web technologies - with an emphasis on CMS Platforms  

• Knowledge of Sitecore is a plus. 

• Understands CMS concepts, including content authoring, editing, publishing processes.  

• Experience in managing JIRA boards and managing tickets through completion. 

• Experience with various agile ceremonies: scrums, sprint planning, retrospectives demos. 

• Experience in creating and maintaining Confluence sites and creating ad-hoc documentation. 

• Experience defining requirements, user stories & risks. 

• Great written and oral communications. 

• Ability to immerse oneself in an industry or market, and quickly add value to a project 

• Proactive and eager to learn. 

En VML, parte de WPP,  estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

VML Costa Rica, part of WPP, is seeking a talented and experienced Front End Developer to join our team. In this role, you will be responsible for creating and implementing high-quality, responsive user interfaces that deliver exceptional user experiences. You will work collaboratively with designers, back-end developers, and project managers to build innovative web solutions that meet our clients' needs and business objectives. 

Key Responsibilities 

1. Web Development

• Translate design mockups and wireframes into interactive and pixel-perfect web interfaces 

• Collaborate with UX/UI designers to implement intuitive and visually appealing user interfaces 

• Build reusable components and libraries for future use 

• Ensure web applications are responsive across various devices and browsers 

1. Cross-Functional Collaboration

• Work closely with back-end developers to integrate front-end components with server-side logic 

• Communicate effectively with project managers and other team members to meet project goals and deadlines 

• Participate in code reviews and provide constructive feedback to other developers 

• Contribute to technical discussions and solution planning 

1. Code Optimization

• Identify and address performance bottlenecks and optimize code for maximum speed and scalability 

• Maintain code quality and ensure adherence to coding standards 

• Implement best practices for front-end architecture and design patterns 

• Stay updated with emerging technologies and industry trends 

1. Testing and Debugging

• Conduct thorough testing and debugging of front-end components 

• Troubleshoot and resolve issues promptly to ensure a seamless user experience 

• Write unit tests and integration tests for front-end code 

• Participate in QA processes to ensure high-quality deliverables 

Qualifications 

Required Skills and Experience 

• 3+ years of professional experience in front-end development 

• Proficiency in ReactJS and its ecosystem (Redux, React Router, etc.) 

• Knowledge of TypeScript 

• Strong understanding of HTML5, CSS3, and JavaScript (ES6+) 

• Experience with responsive web design and mobile-first development 

• Knowledge of RESTful APIs and asynchronous programming 

• Basic knowledge of CMS-related integration 

• Experience with version control systems (e.g., Git) and front-end build tools (Webpack, Babel, etc.) 

• Familiarity with UI/UX principles and design tools (e.g., Adobe XD, Sketch, Figma) 

• Ability to work collaboratively in an Agile/Scrum development environment 

• Excellent problem-solving skills and attention to detail 

• Strong communication and teamwork skills 

Preferred Skills 

• Experience with Tailwind CSS 

• Knowledge of server-side rendering and static site generation 

• Understanding of web accessibility standards (WCAG) 

• Experience with performance optimization techniques 

• Experience with package managers. 

• Familiarity with CI/CD pipelines 

• Experience with testing frameworks like Jest, React Testing Library, or Cypress 

Education 

• Bachelor's degree in computer science, Web Development, or related field (or equivalent practical experience) 

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

VML Costa Rica, part of WPP, is seeking a talented and experienced Front End Developer to join our team. In this role, you will be responsible for creating and implementing high-quality, responsive user interfaces that deliver exceptional user experiences. You will work collaboratively with designers, back-end developers, and project managers to build innovative web solutions that meet our clients' needs and business objectives. 

Key Responsibilities 

1. Web Development

• Translate design mockups and wireframes into interactive and pixel-perfect web interfaces 

• Collaborate with UX/UI designers to implement intuitive and visually appealing user interfaces 

• Build reusable components and libraries for future use 

• Ensure web applications are responsive across various devices and browsers 

1. Cross-Functional Collaboration

• Work closely with back-end developers to integrate front-end components with server-side logic 

• Communicate effectively with project managers and other team members to meet project goals and deadlines 

• Participate in code reviews and provide constructive feedback to other developers 

• Contribute to technical discussions and solution planning 

1. Code Optimization

• Identify and address performance bottlenecks and optimize code for maximum speed and scalability 

• Maintain code quality and ensure adherence to coding standards 

• Implement best practices for front-end architecture and design patterns 

• Stay updated with emerging technologies and industry trends 

1. Testing and Debugging

• Conduct thorough testing and debugging of front-end components 

• Troubleshoot and resolve issues promptly to ensure a seamless user experience 

• Write unit tests and integration tests for front-end code 

• Participate in QA processes to ensure high-quality deliverables 

Qualifications 

Required Skills and Experience 

• 3+ years of professional experience in front-end development 

• Proficiency in ReactJS and its ecosystem (Redux, React Router, etc.) 

• Knowledge of TypeScript 

• Strong understanding of HTML5, CSS3, and JavaScript (ES6+) 

• Experience with responsive web design and mobile-first development 

• Knowledge of RESTful APIs and asynchronous programming 

• Basic knowledge of CMS-related integration 

• Experience with version control systems (e.g., Git) and front-end build tools (Webpack, Babel, etc.) 

• Familiarity with UI/UX principles and design tools (e.g., Adobe XD, Sketch, Figma) 

• Ability to work collaboratively in an Agile/Scrum development environment 

• Excellent problem-solving skills and attention to detail 

• Strong communication and teamwork skills 

Preferred Skills 

• Experience with Tailwind CSS 

• Knowledge of server-side rendering and static site generation 

• Understanding of web accessibility standards (WCAG) 

• Experience with performance optimization techniques 

• Experience with package managers. 

• Familiarity with CI/CD pipelines 

• Experience with testing frameworks like Jest, React Testing Library, or Cypress 

Education 

• Bachelor's degree in computer science, Web Development, or related field (or equivalent practical experience) 

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

VML Costa Rica, part of WP, is seeking a skilled Java Developer to join our Backend API Team. The ideal candidate will be responsible for designing, developing, and maintaining robust, scalable APIs that power our applications. This role requires strong technical expertise in Java and modern API development frameworks, with a focus on creating efficient, secure, and well-documented services. 

Key Responsibilities 

• Design, develop, and maintain RESTful and/or GraphQL APIs using Java and Spring frameworks 

• Collaborate with cross-functional teams to understand requirements and translate them into technical specifications 

• Write clean, maintainable, and efficient code with appropriate test coverage 

• Troubleshoot and resolve issues in existing API implementations 

• Participate in code reviews and ensure adherence to coding standards 

• Optimize application performance and scalability 

• Document APIs thoroughly for both internal and external consumers 

• Contribute to continuous integration and deployment pipelines 

• Stay current with emerging technologies and industry best practices 

Required Qualifications 

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience) 

• 3+ years of professional experience in Java development 

• Strong proficiency in Java 8+ and core Java concepts 

• Extensive experience with Spring Framework, particularly Spring Boot 

• Proven experience in RESTful API design and development 

• Solid understanding of API security best practices 

• Experience with version control systems (Git) 

• Knowledge of SQL and NoSQL databases 

• Strong problem-solving skills and attention to detail 

• Excellent communication and collaboration abilities 

Desired Skills and Experience 

• Experience with Spring Cloud for microservices architecture 

• Proficiency with AWS services integration (Lambda, API Gateway, S3, etc.) 

• Experience with Docker containerization and orchestration 

• Knowledge of DynamoDB or other NoSQL databases 

• Familiarity with Mulesoft and Dataweave (optional but advantageous) 

• Experience with API testing tools and methodologies 

• Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.) 

• Experience with monitoring and logging tools (ELK stack, Prometheus, etc.) 

• Knowledge of API documentation tools (Swagger/OpenAPI) 

• Experience with payment gateway integration (e.g., Stripe, PayPal, Braintree) and secure transaction handling. 

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

Who we are looking for:

VML, part of WPP,  is seeking a Senior Project Manager for our Costa Rica office. We are looking for enthusiastic critical thinkers and problem solvers that thrive on being engaged at all levels of the project. The Senior Project Manager acutely understands the opportunities and constraints of a given project and takes responsibility for setting and managing expectations internally and with clients. They understand how to manage and negotiate trade-offs to deliver on time, within budget and against agreed objectives. Senior Project Managers have full lifecycle experience from scoping through delivery and can confidently navigate and prioritize business needs, resource management, schedules and financials to successfully deliver all aspects of the assignment.

What you’ll do: 

• Work | Deliver work that is excellent, on time, on budget, and goes beyond the brief. Oversee the entire delivery and execution of projects. Identify dependencies and the cascading impacts of delays. Lead resource needs and availability across the office and network, working closely with department leads and recruiting.
• People | Motivate, direct and challenge teams to produce great work. Establish and manage cross-functional teams across different locations that are collaborative, efficient and high-functioning. Increase efficiency across a group of accounts through effective management of staff resourcing. Oversee staff aggregate bandwidth, utilization, and realization rates, as well as retention and employee relations.
• Process | Establish and manage project/program communication and process. Leverage existing tools and processes to monitor people and progress. Collaborate with Project and Program needs to ensure the right resources are in place to deliver the work.
• Financials | Responsible for project estimation, planning and profitability. Build detailed project plans. Collaborate with Delivery leads for resourcing and scoping strategy across portfolio, partnering with finance and account teams. Partner with the Director of Project Management for resourcing strategy across the portfolio, and support Project Managers in resourcing to the scope.

Who you are:

• A Leader | Influence without authority and foster an environment of shared accountability. Partner with department leads, tailoring communications based on audience and level (technology, creative, finance, client, vendor).
• A Builder | Navigate strong collaboration between people, processes and systems. Drive projects and resource management from ambiguity to clarity.
• Detail-Oriented | Sharp attention to detail and a drive for perfection.
• A Strong Communicator | Excellent communicator with exceptional analytical skills.

What you'll need:

• Minimum 5 years of experience managing projects in a professional environment - agency or consulting environment preferred.
• Experience working with common project management tools such as Smartsheet, Jira, Confluence, MS Project, Slack/MS Teams.
• Experience adapting project management methodologies (Agile, Waterfall, Lean, Kanban) to the needs of the project.
• Conscientious and adept at problem-solving through critical thinking.
• Experience leading teams and client meetings.

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Senior CX Consultant wanted to join our Customer Experience team.

The opportunity:

This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting.

Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering.

What you’ll be doing:

• As CX Consultant, you’ll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital).
• You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices.
• You’ll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs.
• As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders.

What we want from you:

• You will have experience supporting Clients with CX consultancy services – concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases
• Have in depth experience of CX for eCommerce and influencing physical and digital journey’s
• Experienced designing and leading CX engagements and facilitating workshops
• Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches
• Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to  customers.
• Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite.
• Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights
• You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers
• You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business
• You will help grow your client’s business by helping them develop their CX and EX initiatives and roadmap

If you know some of this, even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com.

Who we are looking for:

VML, part of WPP,  is seeking a Mid Project Manager for our Costa Rica office. We are looking for enthusiastic critical thinkers and problem solvers that thrive on being engaged at all levels of the project. The Mid Project Manager acutely understands the opportunities and constraints of a given project and takes responsibility for setting and managing expectations internally and with clients. They understand how to manage and negotiate trade-offs to deliver on time, within budget and against agreed objectives. Mid Project Managers have full lifecycle experience from scoping through delivery and can confidently navigate and prioritize business needs, resource management, schedules, and financials to successfully deliver all aspects of the assignment.

What you’ll do: 

• Work | Deliver work that is excellent, on time, on budget, and goes beyond the brief. Oversee the entire delivery and execution of projects. Identify dependencies and the cascading impacts of delays. Lead resource needs and availability across the office and network, working closely with department leads and recruiting.
• People | Motivate, direct and challenge teams to produce great work. Establish and manage cross-functional teams across different locations that are collaborative, efficient and high-functioning. Increase efficiency across a group of accounts through effective management of staff resourcing. Oversee staff aggregate bandwidth, utilization, and realization rates, as well as retention and employee relations.
• Process | Establish and manage project/program communication and process. Leverage existing tools and processes to monitor people and progress. Collaborate with Project and Program needs to ensure the right resources are in place to deliver the work.
• Financials | Responsible for project estimation, planning and profitability. Build detailed project plans. Collaborate with Delivery leads for resourcing and scoping strategy across portfolio, partnering with finance and account teams. Partner with the Director of Project Management for resourcing strategy across the portfolio, and support Project Managers in resourcing to the scope.

Who you are:

• A Leader | Influence without authority and foster an environment of shared accountability. Partner with department leads, tailoring communications based on audience and level (technology, creative, finance, client, vendor).
• A Builder | Navigate strong collaboration between people, processes and systems. Drive projects and resource management from ambiguity to clarity.
• Detail-Oriented | Sharp attention to detail and a drive for perfection.
• A Strong Communicator | Excellent communicator with exceptional analytical skills.

What you'll need:

• Minimum 3 to 5 years of experience managing projects in a professional environment - agency or consulting environment preferred.
• Experience working with common project management tools such as Smartsheet, Jira, Confluence, MS Project, Slack/MS Teams.
• Experience adapting project management methodologies (Agile, Waterfall,Scrum, Kanban) to the needs of the project.
• Conscientious and adept at problem-solving through critical thinking.
• Experience leading teams and client meetings.

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

About the Role 

We are looking for a highly organized and proactive CRM Coordinator to join our team and support CRM operations for one of the most important automotive brands in the region. 
This role is key to ensuring impactful, data-driven communications across multiple markets and channels, working closely with cross-functional teams within the agency and the client side. 

Key Responsibilities 

• Coordinate end-to-end CRM initiatives, from planning to execution, ensuring alignment with marketing strategies and brand objectives.  

• Manage CRM journeys, lifecycle strategies, customer segmentation, and campaign workflows.  

• Collaborate with creative, data, media, and client teams to ensure seamless multichannel activation.  

• Lead and support the CRM team, providing guidance, task prioritization, and operational alignment.  

• Monitor CRM performance, generate insights, and recommend continuous optimizations.  

• Ensure correct implementation of CRM best practices, data governance, and compliance.  

• Liaise directly with the automotive client to understand needs, present roadmaps, and communicate progress.   

Requirements 

• 3+ years of experience in CRM coordination, marketing automation, or customer lifecycle roles.  

• Experience managing customer journeys and CRM strategies end to end.  

• Hands-on experience with Salesforce Marketing Cloud, Sales Cloud, or other major CRM/MA platforms (e.g., HubSpot, Adobe, Braze, Dynamics).  

• Strong organizational and project-management skills.  

• Experience leading or coordinating teams.  

• Solid analytical mindset and ability to interpret KPIs for decision-making.  

• Excellent communication skills and stakeholder management.  

• Fluent English required (written and spoken).  

• Portuguese is a plus.  

¿Quienes somos?

VML The Cocktail es una compañía de transformación creativa, que trabaja con el objetivo de combinar creatividad, diseño, tecnología y datos para crear productos, marcas, servicios y empresas que se relacionan con las personas, diseñando historias para el día de mañana.

Trabajamos en proyectos punta a punta con nuestros clientes, desde que surge una necesidad hasta todo el desarrollo y la implementación de los mismos. Nos gusta entender a fondo el reto de cada proyecto y, con todo el talento que tenemos en casa, nos aseguramos de llevar a cabo con éxito.

El área de Salesforce

Llevamos desde 2018 implementando soluciones innovadoras a los retos de negocio de nuestros clientes a través de Salesforce. Con un equipo de alrededor de 100 profesionales altamente capacitados, trabajamos con clientes de renombre en diversas industrias, la mayor parte del Ibex 35, ayudándoles a transformar y optimizar sus procesos. Gracias a nuestra dedicación y compromiso, hemos sido reconocidos en numerosas ocasiones, siendo Partner del Año 2024 en Salesforce y Sales Excellence Partner en 2025 , logros que reflejan nuestra experiencia y capacidad para generar valor tangible a través de la tecnología.

Este es el reto:

Buscamos personas con experiencia y apasionadas de Salesforce, con visión de negocio que quieran crecer como business consultant reforzando nuestra línea de Tecnología dentro del equipo de Salesforce.

Entre otras cosas, esto es lo que harás:

• Diseñar e implementar soluciones y aplicaciones en el ecosistema de Salesforce.

• Identificar las necesidades del cliente y realizar propuestas comerciales.

• Captar la visión global del reto digital desde la estrategia de negocio hasta la funcionalidad de producto.

• Identificar mejoras operativas y técnicas.

• Acompañar y asesorar de forma estratégica y técnica a nuestros clientes para llegar a la mejor solución.

• Defender las fortalezas y aplicabilidad de Salesforce frente al resto de áreas y al cliente, tanto en español como en inglés.

• Trabajar de forma conjunta con el resto de equipos de Tecnología y con los equipos de Diseño, Negocio y Estrategia.

• Trabajarás junto a más de 50 personas certificadas en Salesforce cuya pasión es diseñar e implementar soluciones y aplicaciones en el ecosistema de Salesforce (sales, service, loyalty management, service voice, ....)

Además, cuando lleves un tiempo aquí esperamos que seas capaz de:

• Conocer diferentes nubes de Salesforce como Sales, Service, Communities, Marketing Cloud...

• Mantener una perspectiva crítica y orientada a la excelencia en nuestros proyectos.

• Construir un entorno de reconocimiento y celebración. Apropiarte de la visión de la compañía y que la hagas propia.

• Obtener alguna certificación de Salesforce.

Beneficios de trabajar en The Cocktail

• 🧐 Flexibilidad horaria.
• ✈️ 25 días de vacaciones al año + nochebuena y nochevieja + 2 días en Semana Santa.
• 💻 Modelo híbrido, full remote o presencial.
• 🎓 Plan de carrera personalizado y formación continua.
• 🙌 No tenemos dress code. Ven como quieras a trabajar.
• 🛍️ Descuentos exclusivos y tiempo para tu crecimiento.
• 💳 Acceso a Cobee
• 🤱🏼 Iniciativas de apoyo a la maternidad y políticas de igualdad y diversidad.

Próximos pasos.

Si has llegado hasta aquí es porque hemos conseguido llamar tu atención.

Apúntate a la oferta y el equipo de People echará un vistazo a tu CV. Si coincide con lo que buscamos, recibirás una llamada para conocernos mejor y que podamos contarte más sobre The Cocktail y sobre el rol.

Si te apasiona la excelencia, los desafíos, y quieres ser parte de un equipo que transforma ideas en realidad, ¡The Cocktail es para ti! 🙌

Si necesitas un tip para el proceso: simplemente queremos que seas tú.

¿Te vienes? 🚀

En VML, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

#LI-EMEA

Solution Architect wanted to join our  team at VML Enterprise Solutions 

The opportunity:

A Solution Architect is required for a high-profile role giving the successful applicant the chance to lead the solution architecture for some of the world’s largest online brands and retailers and be an integral part of our talented and expanding Solution Architecture team. 

You will be responsible for creating and assuring solution architecture using a wide range of technologies, from SaaS eCommerce platforms through to client-specific cloud solutions. You’ll develop relationships with key client-side stakeholders in charge of IT and digital strategy and architecture, and you’ll work closely with our internal delivery teams to ensure your architecture vision is realised 

Our Solution Architecture team not only focus on delivery but also work with our clients in delivering the best consulting advice to ensure world class solutions that enable our clients to transact more digitally. 

What you’ll be doing:

• Working on large-scale digital transformation programmes with global clients, designing solutions for all the opportunity and complexity this brings 
• Own the solution architecture, document it, and communicate that architecture to a wide range of audiences 
• See out and develop relationships with key client stakeholders responsible for digital and architecture strategy 
• Orchestrate and run design workshops, and translate business strategy and requirements into solution architecture 
• Ensure your architecture vision is realised by our teams, across all phases of programme delivery 
• Understand common problems, design patterns and considerations for a distributed eCommerce architecture and apply this knowledge to your solutions 
• Understand the level at which solution architecture applies, and help transition your solutions to application and cloud architects and technical leads 
• Make and justify key architectural decisions considering all relevant constraints 
• Follow the principles and guidance set out by the Solution Architecture team 
• Contribute to the initiatives of our Solution Architecture team, including developing common patterns for new technologies and developing PoCs against industry trends. 

What we want from you:

• Extensive experience working as a Solution Architect ideally within eCommerceCore understanding of the capabilities of a wide range of technologies typically found within an eCommerce landscape, including enterprise eCommerce platforms and components, and apply this knowledge to your solutions 
• Proven experience of solution ownership,  
• Experience delivering solution transformations, roadmaps and (or) Integration strategies  
• Understand the capabilities of public cloud platforms and be an advocate of cloud-native solutions 
• Proven experience Designing quality solutions, often large scale and transactional in nature, for global enterprise clients 
• Be client and delivery focussed, able to adapt a solution to meet additional requirements and constraints and apply pragmatism when required 
• Prior experience running design workshops  
• Strong stakeholder management skills  
• Have excellent communication, presentation and documentation skills 

If you know some of this, even better:

• Experience with OMS 
• Experience with PIM 
• Specific Solution Architecture experience with the following technologies: 
• React, Next.js, GraphQL (incl. federated), Salesforce Commerce Cloud, Sanity.io, GCP 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

UI Lead with Commerce experience wanted to join our talent CX team.

The opportunity:

We are looking for an ambitious, confident, detailed oriented UI Design Lead who wants to work at the forefront of digital design, working within a cross-functional creative team design to improve user experience and ultimately increase conversion.   

This role is ideal for a strong individual, who has experience working in e-commerce, who is passionate about UI design. Someone that thinks conceptually and leads the execution of online visual identity as well as being skilled in conversion-led design for transactional websites.

What you’ll be doing:

Creating digital brand look and feel, design systems and pixel perfect responsive interfaces for key clients, ensuring you consider usability and accessibility standards, and that you meet both user and business needs. You’ll take a systematic approach to design, anticipating future needs and building in flexibility and efficiency.   

Your work will be of the highest standard and will impress clients. You will be able to showcase a portfolio of online experiences across the whole customer journey. You will lead and support multiple designers and have the experience to elevate and strengthen our UI Design offering.   

You can clearly and persuasively communicate the design process to clients from concept to solution, proactively owning problems and feedback. This role will require you to work from our London office regularly – expected to be one day a week.  

What we want from you:

• Design excellence and leadership:  

• Demonstrable eCommerce experience.  

• Skilled in standard software: Figma, Adobe Creative Suite  

• Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship.  

• Enjoys leading designers to help them create their best work.  

• Willing to adapt and take on new challenges and driven to continually improve.  

Brand and design systems  

• Experience creating, evolving and developing brand identity.  

• Understand and able to create and theme design systems for brands that we work with.  

• Systematic approach to work, anticipating future needs for clients and customers.  

• Keen collaborator with software engineering.  

Approach  

• Great attitude, strong work ethic, excellent communication skills.  

• Ability to manage own projects and to work quickly and accurately to tight deadlines.  

• Able to multi-task and perform well under pressure.  

• Excellent time management and problem-solving abilities.  

Presentation  

• Leads design on key accounts with senior stakeholders, presents concepts and owns design decisions.  

• Senior representative of the UI & Content team within agency.  

• Comfortable pitching as part of a wider team.  

• Enthusiastic, self-confident and self-motivated.  

Experience  

• Experience working at a number of digital / creative agencies and / or in-house design studios.  

• Degree educated in Graphic design / UI or similar discipline.  

• Breadth of experience across sectors / audiences.  

• Compelling portfolio that demonstrates high quality design online, including eCommerce 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

UX Lead wanted to join our talented Customer Experience team.

The opportunity:

We’re looking for an experienced Lead UXer, that is ready to take the next step in helping us to shape and scale our UX offering, working alongside Leads in UI design, Optimisation and Consulting. Reporting into the Head of CX, this is a role requiring someone of excellent eCommerce technical ability, who is just as comfortable supervising the delivery of wireframes and research projects, to running client workshops, and defining a compelling Experience Design & Optimisation strategy.

As UX lead, you’ll be an expert in eCommerce, responsible for the experience design strategy and innovations, directing large-scale UX projects, managing and coaching a team of UXers, ensuring quality, defining WoW, and involved in new business pitches and growing our pipeline. You’ll relish solving problems, creating break-through work and automating for efficiencies and scale.

What you’ll be doing:

• Define a compelling UX strategy, help shape our UX offering.
• Lead the UX design teams and ensure functional excellence, collaboration and alignment
• Strengthen all phases of the design process, including research, wireframes, prototypes, usability testing and CRO.
• Build a strong experience design culture and help create experience models and packages that change the customer experience and benefit our client’s bottom line
• Lead improvements in the user experience, research and optimisation
• Advocate user experience best practices and ensure quality processes in-team
• Develop conversion led UX and a customer-focussed design culture across the business
• Attract and retain top UX design talent and be actively involved in hiring for roles and scaling team
• Serve as a coach and mentor to the UX design team, ensuring quality, team sharing and career development
• Work with the Analytics team to build our CRO offering and synthesise customer insights from multiple sources
• Design and conduct product definition and UX requirements workshops
• Present and playback experience maps, wireframes, user flows and designs – both to working groups and C-Suite.
• Direct the production of journey maps, personas, scenarios, process flows, information architecture diagrams and other artefacts required to develop and evolve product definition and user experience design.
• Oversee the delivery of low and/or high-fidelity wireframes and communicate its rationale to clients and internal teams
• Collaborate with Account Leads, Head of CX, Analytics, Optimisation, Consultancy, program managers, developers and clients

What we want from you:

• Extensive experience as a senior UX Designer in eCommerce, ideally in an agency
• Experience in developing and conducting a variety of both qualitative and quantitative research
• Experience designing and leading workshops
• Ability to communicate effectively at all levels, collaborate to solve problems, present design and sell solutions, and keep colleagues informed.
• Understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Can collaborate with stakeholders, product managers and development teams to iterate existing products and design and build new functionality
• Ability to supervise and support the creation of user flows, wireframes, information architecture, interface mock-ups and final UI designs which synthesize user data and research
• Extensive UX design background working on various projects across sectors/audiences
• Previous experience of leading, mentoring, managing a team or experience owning a project from start to finish
• Experience and track record of large-scale re-design transformation projects
• Experience owning the full UX process.
• Strong portfolio is a must

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Content Strategist needed to to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client.

The opportunity:

We have an exciting opportunity for an experienced Content Strategist to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, CX Researchers, SEO specialists, Analysts, Developers, Product teams, and client stakeholders, you will help shape and optimise content experiences across a complex and evolving digital ecosystem.

This role requires someone who can think strategically while remaining highly hands-on within a fast-paced operational environment. You will play a key role in defining how content supports customer journeys, enhances usability, improves discoverability, and drives engagement across the client’s web platforms.

As Content Strategist, you will help ensure content experiences align with customer needs, business goals, SEO objectives, brand standards, and operational requirements. This role goes beyond copy creation — requiring strong experience in content ecosystems, governance, structure, planning, optimisation, and collaboration across multidisciplinary digital teams.

You will work closely with UX, SEO, Analytics, Product, Development, and Content Production teams to create scalable, customer-centred content strategies that support continuous improvement across the automotive customer experience.

What you’ll be doing:

• Developing and supporting content strategies across the client’s web ecosystem, ensuring alignment with customer needs, business objectives, SEO priorities, and brand guidelines
• Conducting content audits, gap analyses, competitor reviews, and content performance assessments to identify optimisation opportunities
• Supporting the creation and evolution of content frameworks, taxonomies, governance models, workflows, and publishing approaches
• Collaborating with UX Designers and Service Designers to ensure content is effectively integrated within wider customer journeys and digital experiences
• Helping shape information architecture, navigation structures, content hierarchies, and page-level content approaches
• Working closely with SEO specialists and analytics teams to create search-optimised, discoverable, and performance-focused content experiences
• Supporting content optimisation initiatives through behavioural insight, analytics, experimentation, and user feedback
• Defining and maintaining tone of voice guidance and ensuring consistency across multiple web touchpoints and content types
• Collaborating with copywriters, UX writers, designers, developers, and client stakeholders to ensure high-quality content delivery across operational workstreams
• Supporting CMS-driven workflows, content migrations, publishing activities, and ongoing content operations processes
• Presenting strategic recommendations, content approaches, and rationale clearly and confidently to internal teams and client stakeholders
• Helping evolve content best practices, governance, and operational efficiencies within the wider DX team

What we want from you:

• Significant proven experience in Content Strategy, Digital Content, UX Content, or related disciplines within complex digital environments
• Strong understanding of content strategy methodologies including audits, governance, taxonomy, content modelling, workflows, and content ecosystems
• Experience working across large-scale web platforms, enterprise websites, or operational digital environments
• Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices
• Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments
• Excellent understanding of how content contributes to usability, accessibility, customer journeys, and overall digital experience quality
• Experience shaping content structures, information architecture, navigation models, and customer-centred content approaches
• Strong stakeholder management and communication skills with the ability to clearly articulate strategic recommendations and rationale
• Comfortable balancing strategic thinking with hands-on operational delivery across multiple concurrent workstreams
• Experience working within CMS-driven environments and content operations workflows
• Strong organisational skills and attention to detail with the ability to manage priorities effectively within fast-paced delivery teams
• Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential
• Experience supporting optimisation, experimentation, or continuous improvement initiatives is beneficial

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

¡En VML México estamos buscando unx QA Associate para unirse a nuestro equipazo! 🚀

¿Eres fan de la atención al detalle y te apasiona que todo funcione a la perfección? ¿Tienes ojo de águila para encontrar errores donde nadie más los ve? ¡Entonces esta oportunidad es para ti!

Buscamos a unx especialista en Quality Assurance para un proyecto temporal de 6 meses, donde trabajarás con una de las marcas más importantes a nivel mundial.

👉 Tu misión, si decides aceptarla: Serás la pieza clave para garantizar la máxima calidad en los materiales y contenidos de nuestro cliente. Apoyarás a los Managers en la revisión de piezas, desde su creación hasta que ven la luz en producción. ¡Tu trabajo será fundamental para que todo salga impecable!

✨ ¿Qué harás en tu día a día?

• Revisarás a fondo los briefs y materiales para asegurar que no se nos escape nada.
• Editarás y ajustarás materiales siguiendo lineamientos específicos.
• Serás el punto de apoyo para el equipo de Web Publishing en consultas sobre contenidos en AEM.
• Realizarás revisiones de calidad y descartarás errores en cada etapa del proceso.
• Identificarás, documentarás y darás seguimiento a bugs e incidencias como todo unx detective.
• Propondrás mejoras en los procesos de QA para que seamos cada vez más eficientes.

✅ ¿Qué necesitas para romperla con nosotros?

• De 4 a 5 años de experiencia en roles de Quality Assurance.
• Licenciatura en Marketing, Comunicación, Sistemas o afín.
• Inglés avanzado (¡Indispensable para la comunicación con nuestros equipos!)
• Experiencia usando herramientas de gestión de incidencias (como Jira), debugging y control de versiones.
• Conocimiento de CMS (¡plus si es AEM!), y mucho amor por Excel.
• Ser unx crack trabajando en equipo, con una organización que ya la quisiera Marie Kondo y una comunicación súper clara.

Beneficios:

• Oportunidad de aprender y crecer en un entorno dinámico. 🎖️
• Trabajar en proyectos desafiantes y de alto impacto. 💪🏻
• Colaborar con un equipo talentoso y apasionado. ✨
• Salario competitivo y paquete de beneficios adicionales. 💵💸

📍 Lugar de trabajo: Lago Alberto 319, Polanco (Modelo híbrido).

Si crees que haces match, ¡no lo pienses más y aplica ahora! Queremos conocerte.

#Hiring #QA #QualityAssurance #Empleo #CDMX #VML #TechJobs #DigitalMarketing #AtenciónAlDetalle

** En VML Nuestro proceso de atracción y selección de personal se realiza con igualdad y libre de cualquier acto de discriminación, conforme a lo establecido en la fracción III del Artículo 1 de la LFPED, a manera de ejemplo: por razón de identidad sexual, identidad de género, preferencia y orientación sexual, discapacidad, religión, estado civil, origen étnico, condición social o condiciones de salud, prohibiendo solicitar certificado de no embarazo, exámenes médicos; de gravidez y de VIH SIDA ni por ningún otro motivo.

Location: US - Ideally Tri-state

Division: VML Enterprise Solutions

Alliance Focus: Braze

Vertical Focus: Cross-Vertical

Region/Scope: Global - North America Growth

The Opportunity

VML Enterprise Solutions is strengthening our strategic alliance relationships with Braze to drive mutual growth. We're looking for an experienced alliance leader to own these partnerships globally—building executive relationships, driving joint programs, and orchestrating the activities that generate pipeline and closed business for both organizations.

This is a multi-alliance leadership role spanning two strategic partners at different stages of maturity. Braze is a leading customer engagement platform where VML has implementation expertise and market credibility. You will develop tailored strategies for each partner while finding synergies that accelerate growth across both.

You will own the relationships, drive the numbers, and build the internal capability that makes alliance-powered growth repeatable. When Braze leadership thinks about VML, they think about you.

Role Summary

Core Identity: This is an alliance relationship and business development role with direct revenue accountability. You are the primary point of contact between VML and Braze leadership globally—responsible for partner health, program execution, and commercial outcomes across both alliances.

Role Framework: This role operates across four primary motions:

• Relationship Management (35%): Build and maintain executive relationships across both partner organizations
• Revenue & Pipeline Development (35%): Drive pipeline generation and closed business through partner-sourced opportunities and co-sell coordination
• Enablement & Capability Building (20%): Build VML's internal capability to leverage both partnerships
• Marketing Activation (10%): Coordinate joint marketing efforts and GTM initiatives with alliance counterparts

Accountability: You carry pipeline and closed revenue targets across both alliances. Success is measured by net new pipeline generated, closed business influenced, partner satisfaction, and program execution for Braze.

Core Responsibilities

Alliance / Partner Relationship Management (35%)

• Own overall relationship health for Braze partnerships
• Build executive relationships with partner leadership, PSMs, and field teams
• Lead regular cadence of partner business reviews and planning sessions
• Negotiate joint business plans and annual commitments with each partner
• Represent VML at partner advisory councils, summits, and executive events
• Escalate and resolve partnership issues with appropriate urgency
• Identify synergies and cross-pollination opportunities

Commercial & Pipeline Development (35%)

• Drive pipeline generation through partner-sourced leads and co-sell motions
• Coordinate MDF and partner funding requests to support pursuits and marketing
• Support major pursuits as alliance overlay—activating partner resources and relationships
• Participate in client QBRs and executive briefings alongside account teams
• Track and report pipeline and revenue metrics for both alliances
• Identify co-sell opportunities and coordinate with Alliance Sales resources
• Build business cases for partner co-investment in strategic initiatives

Enablement & Program Execution (20%)

• Drive internal enablement on Braze capabilities and GTM motions
• Coordinate with Alliance Enablement on certification and competency requirements
• Work with marketing on joint content, case studies, and thought leadership
• Build internal community of practitioners across both partner ecosystems
• Ensure VML maintains required partner program tiers and compliance
• Support onboarding of new alliance team members

Alliance Marketing Activation (10%)

• Develop joint GTM plans for each alliance in collaboration with partner marketing
• Identify relevant events, campaigns, and co-marketing opportunities
• Define measurable success metrics for marketing initiatives
• Coordinate execution with Alliance Marketing resources
• Represent VML at partner events and industry conferences

Team Leadership & Management

Management Scope: This role includes direct and matrixed leadership responsibilities. You may manage a small team of alliance professionals supporting Braze—with some reporting directly and others operating in a matrixed structure across regional or functional teams.

Leadership Expectations:

• Manage and develop direct reports, including goal-setting, coaching, and performance reviews
• Provide direction and prioritization for matrixed team members supporting these alliances
• Foster collaboration across alliance team members, solutions, and delivery resources
• Coordinate resource allocation and workload across both partner ecosystems
• Partner with HR and senior leadership on hiring, onboarding, and talent decisions
• Lead regular team cadences including pipeline reviews, business planning, and retrospectives

Accountability: You are responsible for team performance outcomes as well as individual contributor development. In a matrixed environment, your ability to influence without direct authority is as important as managing direct reports.

Technology & AI Expectations

Leverage company-approved AI tools and technologies to enhance partner intelligence, automate reporting, and identify co-sell opportunities. Stay current on Braze AI/ML offerings and their GTM implications. Champion adoption of AI-augmented workflows across the alliance team.

Success Metrics

• Revenue attainment (individual and company targets)
• Net new pipeline generated across Braze
• Closed new business influenced through partner motions
• Partner satisfaction scores and relationship health
• Joint marketing program ROI and lead generation
• Enablement adoption and certification rates
• Partner program tier maintenance and advancement

Qualifications

Required

• 10-15+ years in alliance management, partner development, or technology sales leadership
• Experience managing Tier-1 technology partnerships with demonstrated revenue impact
• Track record of negotiating joint business plans and driving partner-sourced pipeline
• Ability to manage multiple partnerships simultaneously with tailored strategies
• Strong executive presence and ability to build relationships at senior levels
• Experience in professional services, consulting, or systems integration environments
• Demonstrated ability to influence without direct authority across matrixed organizations
• Demonstrated ability to leverage company-approved AI tools and technologies to improve personal and team productivity

Preferred

• 5+ years in alliance or partner management roles
• Familiarity with Braze or comparable customer engagement platforms (e.g., Salesforce Marketing Cloud, Adobe Journey Optimizer)
• Background at a GSI, agency, or technology partner organization
• Experience driving $25M+ in partner-influenced pipeline
• Google Cloud or marketing technology certifications
• Bachelor's degree; MBA a plus

Role Positioning

This role is the strategic owner of the Braze relationships—not a quota-carrying territory seller, solution architect, or operations administrator. You will be the first call when either partner has an opportunity or an issue. You will own the joint business plans and be accountable for their execution. You will build the internal capability that makes both partnerships productive. And you will demonstrate that strategic alliance management is a growth multiplier for VML Enterprise Solutions.

About VML Enterprise Solutions

VML Enterprise Solutions is a global leader in technology-driven transformation, combining deep industry expertise with strategic alliances across Adobe, AWS, Google Cloud, Microsoft, Salesforce, Braze, and an expanding ecosystem of platform and data partners. As part of WPP, we bring unmatched capabilities in customer experience, commerce, and enterprise operations to help the world's leading brands reimagine how they engage customers and run their businesses.

AEP Architect

About the Role

We are looking for a Principal-Level Adobe Experience Platform (AEP) Architect to lead the holistic design and governance of AEP deployments across large-scale enterprise transformations. This is a data architecture-focused role — not campaign activation — centred on building the scalable, governed foundation that makes real-time customer intelligence possible.

You will serve as the technical lead on complex engagements, defining how data is structured, unified, and governed within AEP, and ensuring downstream activation tools can trust and leverage what you build.

What You'll Do

Data Architecture & Schema Strategy

• Define and own the XDM schema strategy aligned to enterprise data architecture principles
• Design scalable, future-proof data models within AEP
• Configure and optimise Real-Time Customer Data Platform (RTCDP)

Identity & Profile

• Design and govern identity namespace strategies and identity graph configuration
• Lead profile stitching, unification, and profile enablement at enterprise scale
• Troubleshoot profile inconsistencies and identity resolution issues

Data Ingestion & Governance

• Define and manage datasets, batch and streaming data ingestion, and profile-enabled schemas
• Establish and enforce data governance frameworks within AEP
• Collaborate with data engineering teams to ensure accurate data transformation and mapping

Technical Leadership

• Serve as the senior technical lead on large-scale enterprise AEP transformations
• Integrate AEP with downstream activation tools and broader enterprise ecosystems
• Operate independently and with authority in complex, multi-stakeholder environments

What You'll Bring

Required

• Proven, hands-on experience with Adobe Experience Platform (AEP) at principal or senior architect level
• Deep expertise across:
• RTCDP configuration and optimisation
• XDM schema design and data modelling
• Identity graph configuration and namespace design
• Profile building, enablement, and unification
• Strong understanding of customer data architecture principles
• Demonstrated ability to lead enterprise-scale data transformations independently

Nice to Have

• Background as a Data Engineer or Data Architect prior to AEP specialisation
• Experience integrating multiple enterprise data sources into AEP
• Familiarity with the broader Adobe ecosystem — AJO, Adobe Target, Adobe Analytics

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

Buscamos: Web Publisher

¡En VML México seguimos creciendo y buscamos a unx Web Publisher con un ojo de águila para los detalles y una gran pasión por el ecosistema digital! Si eres la persona que se asegura de que cada píxel y cada palabra estén en su lugar perfecto en la web, ¡queremos conocerte!

¿Qué harás?

• Serás responsable de la carga, gestión y publicación de contenido en diversas plataformas web a través de un CMS.
• Asegurarás la calidad y la correcta visualización del contenido, revisando todo meticulosamente antes de su publicación.
• Colaborarás con los equipos de desarrollo, diseño y contenido para garantizar entregas puntuales y de alta calidad.
• Realizarás ajustes básicos en HTML/CSS para optimizar la presentación y funcionalidad del contenido cuando sea necesario.

Skills requeridos:

• Experiencia: +2 años en una posición similar, gestionando contenidos para sitios web dinámicos.
• Formación: Licenciatura en Informática, Diseño Digital, Comunicación, Marketing o afín.
• Conocimientos específicos:
• Experiencia comprobable trabajando con Sistemas de Gestión de Contenidos (CMS). ¡Si conoces AEM (Adobe Experience Manager) es un súper plus!
• Conocimientos básicos de HTML y CSS.
• Una increíble atención al detalle y habilidades de organización a prueba de todo.
• Cursos: Certificaciones en plataformas digitales o CMS son bienvenidas.
• Idiomas: Inglés Avanzado (esencial para la comunicación con equipos globales y la gestión de plataformas).

¿Qué ofrecemos?

• Modalidad de trabajo híbrido. 👩🏻‍💻👨🏻‍💻
• Herramienta de trabajo. 💻📲📞
• Remuneración competitiva. 💰🪙
• Horario flexible. 🕛⏰
• Viernes cortos 🌴🤘🏻
• Planes de desarrollo y crecimiento. 📚📖
• Ambiente de trabajo diverso e inclusivo. 🏳️‍🌈🦹🏻‍🧙🏻

En VML Nuestro proceso de atracción y selección de personal se realiza con igualdad y libre de cualquier acto de discriminación, conforme a lo establecido en la fracción III del Artículo 1 de la LFPED, a manera de ejemplo: por razón de identidad sexual, identidad de género, preferencia y orientación sexual, discapacidad, religión, estado civil, origen étnico, condición social o condiciones de salud, prohibiendo solicitar certificado de no embarazo, exámenes médicos; de gravidez y de VIH SIDA ni por ningún otro motivo.

En VML, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

¿Quiénes somos?

Somos una consultora internacional referente en el mundo de la transformación digital. Trabajamos en proyectos end to end con nuestros clientes, desde que surge una necesidad hasta el desarrollo y la implementación de soluciones orientadas al impacto. Nos gusta entender a fondo el reto de cada proyecto y, con todo el talento que tenemos en casa, nos aseguramos de llevarlo a cabo con éxito.

El área de Ingeniería:

Desde Ingeniería, estamos buscando al mejor talento para incorporarse a nuestro equipo. En este área trabajamos más de 290 profesionales, abarcando todas las capacidades técnicas que engloban el mundo del desarrollo de software. Somos un área de pleno crecimiento y con grandes retos por delante.

¿Quieres ser parte de este crecimiento? Esto es lo que buscamos:

Estamos en búsqueda de un Project Manager especializado en IT para liderar y coordinar proyectos de desarrollo de software. Este rol es fundamental para asegurar la entrega exitosa de soluciones tecnológicas, desde la fase de planificación hasta la implementación y seguimiento posterior. El candidato ideal contará con un sólido entendimiento de los ciclos de desarrollo de software, metodologías ágiles y habilidades de liderazgo para gestionar equipos técnicos y trabajar con múltiples stakeholders.

Responsabilidades:

• Planificar, ejecutar y supervisar proyectos de desarrollo de software, asegurando el cumplimiento de los plazos, calidad y presupuestos establecidos.
• Definir objetivos claros para cada fase del proyecto y crear un plan detallado que incluya cronogramas, asignación de recursos y puntos clave de control.
• Colaborar con equipos de desarrollo, QA, DevOps y diseño para alinear los objetivos técnicos y funcionales del proyecto.
• Actuar como punto de contacto principal entre el equipo técnico y los stakeholders del proyecto, proporcionando actualizaciones periódicas y gestionando cambios en los requisitos o expectativas.
• Implementar metodologías ágiles (Scrum, Kanban) o híbridas para optimizar la comunicación y eficiencia del equipo de trabajo.
• Identificar y mitigar riesgos en cada etapa del proyecto, adaptando el plan según sea necesario para asegurar una entrega exitosa.
• Realizar revisiones y evaluaciones de los proyectos finalizados para documentar aprendizajes clave y mejorar procesos futuros.
• Supervisar la documentación técnica del proyecto y asegurar que el código y las soluciones desarrolladas cumplan con los estándares de calidad y seguridad.
• Garantizar la alineación de los proyectos con los objetivos estratégicos de la empresa y con las necesidades del cliente.

Requisitos:

• Experiencia comprobada de más de 4 años en gestión de proyectos end to end de ingeniería de software o desarrollo de aplicaciones en consultoras.
• Conocimientos técnicos en tecnologías de software (por ejemplo, desarrollo web, aplicaciones móviles, bases de datos, API, etc.).
• Experiencia en la gestión de equipos multidisciplinarios, idealmente en entornos ágiles.
• Excelentes habilidades de comunicación y capacidad para gestionar múltiples stakeholders, desde desarrolladores hasta directores ejecutivos.
• Experiencia trabajando con herramientas de gestión de proyectos como Jira, Asana, Trello o similares.
• Capacidad para resolver problemas de forma creativa y tomar decisiones informadas en un entorno dinámico.
• Deseable: Certificación en gestión de proyectos (PMP, Scrum Master o similar) y conocimientos en metodologías de desarrollo ágil.
• Fuertes habilidades organizativas y orientación a resultados.

¿Cómo es la experiencia en The Cocktail?

• 🧐 Flexibilidad horaria.
• ✈️ 25 días de vacaciones al año + nochebuena y nochevieja si caen entre semana.
• 💻 Modelo híbrido, full remote o presencial.
• 🎓 Plan de carrera personalizado y formación continua.
• 👩‍🏫 Mejora tu nivel de inglés con clases formativas.
• 🙌 No tenemos dress code. Ven como quieras a trabajar.
• 🛍️ Descuentos exclusivos y tiempo para tu crecimiento.
• 💳 Acceso a Cobee.
• 🤱🏼 Iniciativas de apoyo a la maternidad y políticas de igualdad y diversidad.

En The Cocktail pretendemos ser un referente en talento y calidad humana, y sólo lo conseguiremos siendo una compañía abierta y diversa, por eso tenemos un código de conducta que refleja nuestras expectativas de las personas que participan en la empresa. Ofrecemos un entorno acogedor para todos, independientemente de su identidad o expresión de género, orientación sexual, capacidad, origen, religión, estatus socioeconómico…

Próximos pasos.

Si has llegado hasta aquí es porque hemos conseguido llamar tu atención ;)

Apúntate a la oferta y el equipo de People echará un vistazo a tu CV. Si coincide con lo que buscamos, recibirás una llamada para conocernos mejor y te contaremos más sobre The Cocktail y sobre el rol.

Nuestros procesos de selección suelen tener alrededor de dos o tres entrevistas, y es posible que en algún momento queramos verte en acción y te propongamos un reto técnico.

¿Te vienes?

En VML, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

#LI-EMEA

RESPONSABILIDADES E ATIVIDADES
Como Desenvolvedor FullStack Senior na Samsung SDS, você será responsável por:
Analisar, desenvolver, testar, implementar e monitorar Sistemas, plataformas de E-com, UX e interfaces
de Integrações entre sistemas.

REQUISITOS E QUALIFICAÇÕES
Como requisitos necessários, precisamos que você tenha:
 Proficiência em Backend e Linguagens
 Domínio de Node.js: Sólida experiência no ecossistema Node.js, incluindo gerenciamento de
pacotes (npm/yarn), arquitetura orientada a eventos e otimização de performance.
 TypeScript: Experiência avançada e obrigatória no uso de TypeScript para desenvolvimento de
aplicações em escala, focando em tipagem robusta e manutenibilidade.
 Frameworks: Proficiência em frameworks como Express.js, NestJS ou Koa.
 APIs e Integração: Experiência na concepção, desenvolvimento e manutenção de APIs RESTful e,
idealmente, GraphQL.
ARQUITETURA E DESIGN DE SOFTWARE:
Padrões de Projeto: Conhecimento prático e aplicação de Padrões de Projeto (Design Patterns) e
Princípios SOLID.
Arquitetura de Sistemas: Habilidade em projetar sistemas distribuídos, Microserviços (ou Monolitos
modulares) e arquiteturas baseadas em eventos.
Sistemas de Mensageria: Experiência com filas de mensagens e message brokers como Kafka ou
RabbitMQ.
BANCO DE DADOS E INFRAESTRUTURA:
Bancos de Dados: Proficiência em bancos de dados SQL (ex: PostgreSQL, MySQL) e NoSQL (ex: MongoDB,
Redis).
Habilidade em otimização de queries e modelagem de dados.
DevOps e Cloud: Experiência com serviços de cloud computing (ex: AWS, Azure, GCP). Conhecimento em
contêineres (Docker) e orquestração (Kubernetes).
CI/CD: Experiência em configurar e manter pipelines de Integração Contínua e Entrega Contínua (CI/CD).
QUALIDADE E TESTES:
Estratégias de Teste: Proficiência em testes unitários, de integração e end-to-end (ex: Jest, Mocha,
Cypress)
Monitoramento: Experiência com ferramentas de logging e monitoring (ex: Elastic, Prometheus, Grafana,
ELK Stack).

REQUISITOS COMPORTAMENTAIS:

Tomada de Decisão: Habilidade em avaliar trade-offs técnicos (custo vs. tempo vs. complexidade) e tomar
decisões arquiteturais críticas.
Comunicação: Excelentes habilidades de comunicação para apresentar e defender soluções técnicas para
liderança sênior.
Gestão de Débito Técnico: Foco em identificar, priorizar e planejar a redução do débito técnico.
Visão de Produto: Capacidade de alinhar as decisões técnicas com os objetivos de negócio e a visão do
produto.

DIFERENCIAIS:
Ter participado de times de alto desempenho com gestão de entregas e prazos
Comhecimentos em ERP SAP e VTEX
Vivência com MongoDB
Conhecimentos em Docker
Conhecimentos em Elastic

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo. Teremos o prazer de fornecer adaptações razoáveis a pessoas com deficiência que precisem de uma adaptação para usar ou acessar o site de carreiras da VML ou para participar plenamente do processo de candidatura. Caso necessite de uma adaptação para concluir a sua candidatura ou outro aspeto do nosso processo de recrutamento devido a uma deficiência, entre em contato com o nosso departamento de Recursos Humanos ou envie um e-mail para (contato de RH) para solicitar uma adaptação.

Ao clicar em "Enviar Candidatura", as informações que você inserir abaixo serão encaminhadas para a VML. Recomendamos que, antes de prosseguir, você consulte a nossa Política de Privacidade de Recrutamento. Residentes da Califórnia devem consultar o nosso Aviso de Privacidade de Recrutamento da Califórnia. Nestes documentos, explicamos como tratamos os seus dados pessoais no âmbito do processo de candidatura, bem como a forma como poderá atualizar ou remover as informações que nos forneceu.

Senior UX Designer needed to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting at our Central London office.

The opportunity:

We have an exciting opportunity for an experienced Senior UX Designer to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting. 

Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it. 

As Senior UX Designer, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes. 

What you’ll be doing:

• Designing and running product definition and UX requirements workshops 

• Scoping and managing a variety of both qualitative and quantitative research 

• Analysing research data to identify and generate meaningful insights and behavioural patterns 

• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions 

• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc 

• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach 

• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience 

• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams 

• Presenting and communicating your ideas and design rationale both to working groups and C-Suite 

What we want from you:

• Significant proven experience, ideally at an agency 

• Compelling portfolio that demonstrates high quality, best in class UX design 

• Breadth of experience in e-commerce or complex journeys. 

• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques 

• Solid information, interaction and experience design skills 

• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments 

• Excellent client communication skills 

• Strong portfolio is a must 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Shopify Full-stack Developer Senior 
Buscamos uma pessoa Desenvolvedora Full-stack Sênior.

Responsabilidades:

• Desenvolver e implementar novas features e melhorias contínuas na plataforma;
• Criar e manter integrações de APIs, especialmente com meios de pagamento, gateways e adquirentes;
• Atuar ativamente na identificação e correção de vulnerabilidades, garantindo a segurança das transações;
• Assegurar a qualidade e a consistência do código através da escrita e manutenção de testes unitários;
• Colaborar com a alta disponibilidade e escalabilidade das aplicações, aplicando boas práticas de deploy contínuo (CI/CD);
• Apoiar tecnicamente o time no dia a dia, participando de code reviews e discussões de soluções.

Requisitos e Qualificações:

• Experiência prática consolidada em desenvolvimento Backend com Java e Spring Boot;
• Vivência com banco de dados Oracle (criação de consultas, modelagem e otimização básica de performance);
• Experiência na criação de conectores e integrações para ecossistemas de pagamento;
• Bons conhecimentos em práticas de escalabilidade (a nível de servidores e de banco de dados);
• Conhecimento prático em fundamentos de sistemas operacionais (gerenciamento de processos, threads e concorrência);
• Experiência com esteiras de CI/CD e noções de ambientes de clusterização.

Diferenciais que farão você se destacar:

• Experiência com frameworks front-end Javascript (React e Next.js);
• Conhecimento do protocolo de segurança e autenticação de pagamentos 3DS (3-D Secure);
• Vivência em projetos envolvendo plataformas de E-commerce e Marketplaces (especialmente Shopify);
• Atuação ou conhecimento em arquitetura de microsserviços, sistemas distribuídos e mensageria;
• Inglês (nível intermediário/avançado).

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo. Teremos o prazer de fornecer adaptações razoáveis a pessoas com deficiência que precisem de uma adaptação para usar ou acessar o site de carreiras da VML ou para participar plenamente do processo de candidatura. Caso necessite de uma adaptação para concluir a sua candidatura ou outro aspeto do nosso processo de recrutamento devido a uma deficiência, entre em contato com o nosso departamento de Recursos Humanos ou envie um e-mail para (contato de RH) para solicitar uma adaptação.

Ao clicar em "Enviar Candidatura", as informações que você inserir abaixo serão encaminhadas para a VML. Recomendamos que, antes de prosseguir, você consulte a nossa Política de Privacidade de Recrutamento. Residentes da Califórnia devem consultar o nosso Aviso de Privacidade de Recrutamento da Califórnia. Nestes documentos, explicamos como tratamos os seus dados pessoais no âmbito do processo de candidatura, bem como a forma como poderá atualizar ou remover as informações que nos forneceu.

VML Luxembourg

VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.

The opportunity:

We are looking for a Senior Business Intelligence Engineer to join our Data Services team in Luxembourg.

In this role, you will work confidently with our cloud-native data spine (data lake and data warehouse) to independently access, combine, and transform data for the models, dashboards, and internal tools you build. You’ll focus on data modeling, transformation, visualization, and light web applications that make data easy to use for non-technical stakeholders. A key aspect of the role is leveraging AI-assisted development and workflow tools (e.g. ChatGPT, Claude, GitHub Copilot, Cursor, n8n, LangGraph) to automate repetitive work, accelerate delivery, and ship production-ready solutions faster—while still applying proper code review, testing, and debugging practices. You’ll collaborate closely with our Media and Content teams and work with advanced Amazon advertising data (AMC, DSP, retail signals) in a fast-paced, data-driven environment.

What you’ll be doing:

Data Access & Modeling

• Access and query data from our cloud-based data lake and warehouse using SQL and BI tools. 
• Build and maintain clean, reusable data models (e.g. using dbt) on top of existing datasets to support dashboards, analyses, and internal tools. 
• Ensure consistency of business logic across clients and use cases through well documented transformations and mappings. 

Data Transformation & Pipelines

• Develop and maintain dbt models and other transformation layers within our existing data infrastructure. 
• Implement data quality checks and validation steps to ensure the reliability of outputs. 
• Contribute to improving performance and maintainability of existing transformations (refactoring, standardization, documentation). 

Analytics & Dashboard Development

• Design, build, and maintain Looker Studio dashboards (and similar BI tools) to track Amazon performance (AMC, DSP, Impression Share, retail KPIs, etc.). 
• Run post-campaign analyses, recurring performance reports, and ad-hoc deep dives for key clients. 
• Translate stakeholder questions into clear analytical approaches and visualizations that drive actionable decisions. 

Internal Tools & Web Applications

• Develop lightweight internal web applications and tools that sit on top of our data models (e.g. self-service reporting interfaces, configuration tools, internal portals). 
• Build small utilities, scripts, or APIs to streamline tasks such as dashboard onboarding, data uploads/downloads, and recurring reporting workflows. 
• Ensure internal tools are intuitive, reliable, and aligned with stakeholder needs. 

AI-Assisted Development & Automation

• Use AI coding assistants (e.g. ChatGPT, Claude, GitHub Copilot, Cursor) to write, refactor, and optimize SQL, dbt models, scripts, and web components. 
• Leverage automation and orchestration tools (e.g. n8n, LangGraph, Make, Zapier or similar) to automate repetitive processes in data processing, reporting, and workflow management. 
• Apply best practices for AI-assisted development, including clear prompting, code review, automated and manual testing, and systematic debugging to maintain quality and reliability. 

Collaboration & Stakeholder Management

• Work directly with Media, Content, and Account teams to understand business needs and translate them into scalable data solutions. 
• Communicate data concepts and trade-offs clearly to non-technical stakeholders. 
• Troubleshoot and resolve data issues, including bug fixes, mapping corrections, and small enhancements to existing dashboards or models.

What we want from you:

• min. 4+ years of experience in a BI Engineer, Data Analyst, or Data Engineering role (or similar).
• Strong SQL skills, including complex joins, CTEs, window functions, and aggregations. 
• Hands-on experience with dbt or similar data transformation frameworks. 
• Proficiency with BI/visualization tools, especially Looker Studio (experience with other modern BI tools such as Power BI, Looker, or Qlik is also valued). 
• Comfortable working with cloud-native data lakes and warehouses, independently accessing and joining data for analysis and reporting. 
• Demonstrated ability to translate business requirements into data models, transformations, and dashboards. 
• Proven experience using AI coding assistants (e.g. ChatGPT, Claude, GitHub Copilot, Cursor) to write, test, debug, and ship production-quality code. 
• Strong communication skills, attention to detail, and a mindset focused on automation and efficiency, always looking to reduce manual work. 
• Fluent in English, both written and spoken. 

If you know some of this, even better:

• Experience with Amazon Marketing Cloud (AMC), Amazon DSP, or other Amazon advertising/retail data sources.
• Python for data manipulation, automation, or web/backend development (e.g. FastAPI, Flask, Django).
• Familiarity with AWS services such as Athena, Redshift, S3, Lambda, or Step Functions.
• Experience building web applications or internal tools (e.g. JavaScript/TypeScript, React, Vue, or similar frameworks).
• Experience with Jinja templating (e.g. in dbt or web frameworks).
• Background in e-commerce, retail media, or digital advertising.
• Additional language skills, especially French or German.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

AT VML 

Our division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Senior Account Manager (Experience Manager) with extensive CX/Commerce experience wanted to join our CX team 

The opportunity:

We are looking for a CX Manager to join our leading Customer Experience Team, you will partner with one of our high profile clients to deliver our CX projects across web/eCommerce

What you’ll be doing:

Account & Project Management   

• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella   
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions   
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics   
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget  
• Commercially minded, able to create and manage budgets and monitor costs and ROI  
• Build strong client relationships to create a pipeline of future work   

Creative Management   

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client  
• Customer Experience Mapping / Research projects  
• Manage research projects, ensuring projects remain on track and align with SOWs.   

Proposal Writing   

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals   
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What we want from you:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations  
• Experience working within Commerce/Web   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs    
• Ability to think strategically and to prioritise among competing tasks    
• Proven track record of managing multiple accounts & projects in a digitally creative environment    
• Understanding of customer touchpoints along the digital customer journey    
• Ability to write design briefs, think creatively and add value   
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality   
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time    
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer   
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs   
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels   
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information    
• Extremely organised, efficient and calm, able to get up to speed quickly   

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

The Role

We're looking for a Backend Engineer to join our team and contribute to our Open Intelligence initiative. This is a pivotal role for an engineer passionate about building robust, scalable, and automated data infrastructure. You will apply core software engineering principles to design, develop, and maintain the foundational systems that power our global media ecosystem.

You'll be instrumental in shaping our data platform, focusing on high-performance data ingestion, processing, and exposure through well-engineered services. This is a hands-on technical role for someone who thrives on solving complex problems, building reliable systems, and leveraging cutting-edge development and automation technologies. You will collaborate closely with team members, product stakeholders, and data scientists to ensure our platform is not only meeting current needs but is also future-proofed and highly performant.

The role is in our lovely Copenhagen offices at Nørrebro, where you will join a larger team of roughly 50 people working on Open Intelligence.

What You’ll Do

• Design, build, and maintain highly scalable and automated data ingestion services and pipelines, leveraging Python and robust web service integrations.
• Develop and integrate with external REST APIs using Python to acquire and process diverse data sources, ensuring reliability and performance.
• Design, implement, and maintain our cloud infrastructure as code using Terraform to ensure scalable, reproducible, and secure data environments.
• Develop and evolve internal web services and APIs to expose data platform capabilities to other engineering teams and applications.
• Contribute to identifying performance bottlenecks and optimizing data access, with opportunities to develop critical components in high-performance compiled languages.
• Champion and implement best practices for automation, CI/CD, testing, and observability within our data platform.
• Contribute to designing and building strong data governance and quality frameworks to ensure services are accurate and work consistently throughout their lifetime.
• Stay curious, explore new tools, techniques, and technologies that can help us build smarter, faster, and more performant systems.

What You’ll Bring

• 3+ years of experience in Backend Engineering/Software Engineering, with a strong focus on building scalable, data-intensive systems or platforms.
• Exceptional proficiency in Python for backend development, automation, and data processing.
• Proven experience designing, developing, and consuming web services and APIs.
• Hands-on expertise with Terraform for infrastructure provisioning and management on cloud platforms.
• Demonstrable experience with automation principles, CI/CD pipelines, robust testing methodologies, and version control (Git).
• Strong interest in high-performance compiled languages such as Scala, Rust, or Go, and an eagerness to apply these where performance is critical.
• Familiarity with adtech- and/or martech data and terminology is a plus.
• Strong communication skills — you can effectively explain complex technical concepts to various audiences.
• A proactive approach to solving problems and continuously improving systems.

What We Offer

You'll find:

• A supportive, inclusive culture built on trust, ambition and collaboration.
• Access to world class learning and development opportunities across the WPP network.
• Competitive salary, benefits and a focus on wellbeing.
• The chance to make a real impact shaping how data powers the next generation of media.

#LI-EMEA

Tech Lead Full Stack (VTEX)

Missão da posição

Atuar como liderança técnica, sendo responsável por guiar o time no desenvolvimento de soluções escaláveis e de alta performance, além de conduzir projetos complexos de implementação e migração de sistemas (especialmente VTEX). Espera-se forte atuação em arquitetura, boas práticas de engenharia e tomada de decisão técnica, com comunicação clara e fluente em inglês para interação com times globais.

Responsabilidades

• Liderar tecnicamente o time de desenvolvimento, promovendo boas práticas e qualidade de código
• Atuar como referência em arquitetura de sistemas e tomada de decisão técnica
• Conduzir projetos de implementação e migração de sistemas legados (VTEX)
• Desenvolver e evoluir aplicações full stack (hands-on quando necessário)
• Projetar e implementar APIs, microsserviços e sistemas distribuídos
• Garantir escalabilidade, resiliência e performance das aplicações
• Implementar estratégias de otimização (cache, balanceamento de carga, tolerância a falhas)
• Estruturar e evoluir pipelines de CI/CD e práticas DevOps
• Garantir observabilidade das aplicações (monitoramento, logging, tracing)
• Atuar na resolução de incidentes críticos e troubleshooting em produção
• Mentorar e desenvolver tecnicamente o time

Requisitos obrigatórios

• Inglês avançado/fluente
• Experiência comprovada em liderança técnica de times ou projetos
• Experiência com pelo menos um ciclo completo de implementação/migração de sistema legado (VTEX)
• Sólida experiência com:
  • React
  • TypeScript e Node.js
  • E/ou Go
  • E/ou C#/.NET
• Experiência na construção de sistemas distribuídos, APIs e microsserviços
• Forte conhecimento em modelagem de banco de dados
• Experiência com DevOps:
  • CI/CD
  • Docker

Diferenciais

• Experiência avançada em arquitetura de sistemas escaláveis
• Conhecimento em:
  • Cloud (preferencialmente AWS)
  • Kubernetes
  • Filas de mensageria
  • Infraestrutura como Código (Terraform, CDK ou Pulumi)
• Experiência com observabilidade:
  • Monitoramento de aplicações
  • Logging estruturado
  • Distributed tracing
• Vivência com ferramentas avançadas de monitoramento e resposta a incidentes

Ferramentas

Obrigatórias:

• VTEX
• React
• TypeScript / Node.js / Go / C# / .NET
• DevOps (CI/CD e Docker)

Desejáveis:

• AWS ou outras plataformas de cloud
• Kubernetes
• Sistemas de mensageria
• Ferramentas de monitoramento e observabilidade

Perfil comportamental

• Comunicação clara e influência técnica
• Perfil proativo e senso de dono
• Liderança e capacidade de engajar o time
• Pensamento estratégico e visão sistêmica
• Foco em qualidade, escalabilidade e melhoria contínua

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo. Teremos o prazer de fornecer adaptações razoáveis a pessoas com deficiência que precisem de uma adaptação para usar ou acessar o site de carreiras da VML ou para participar plenamente do processo de candidatura. Caso necessite de uma adaptação para concluir a sua candidatura ou outro aspeto do nosso processo de recrutamento devido a uma deficiência, entre em contato com o nosso departamento de Recursos Humanos ou envie um e-mail para (contato de RH) para solicitar uma adaptação.

Ao clicar em "Enviar Candidatura", as informações que você inserir abaixo serão encaminhadas para a VML. Recomendamos que, antes de prosseguir, você consulte a nossa Política de Privacidade de Recrutamento. Residentes da Califórnia devem consultar o nosso Aviso de Privacidade de Recrutamento da Califórnia. Nestes documentos, explicamos como tratamos os seus dados pessoais no âmbito do processo de candidatura, bem como a forma como poderá atualizar ou remover as informações que nos forneceu.

Desenvolvedor(a) Full Stack Sênior (VTEX)

Missão da posição

Atuar como referência técnica no desenvolvimento e evolução de soluções escaláveis, liderando iniciativas complexas de implementação e migração de sistemas (com foco em VTEX). Espera-se uma atuação estratégica na definição de arquitetura, garantindo alta performance, resiliência e boas práticas de engenharia, além de colaborar com times globais por meio de comunicação clara e fluente em inglês.

Responsabilidades

• Liderar tecnicamente o desenvolvimento de aplicações full stack e sistemas distribuídos
• Conduzir projetos de implementação e migração de sistemas legados (especialmente VTEX), garantindo qualidade e eficiência
• Definir e evoluir arquiteturas escaláveis e resilientes
• Projetar e desenvolver APIs, microsserviços e integrações complexas
• Atuar fortemente na otimização de performance (cache, balanceamento de carga, tolerância a falhas)
• Apoiar e mentorar desenvolvedores menos experientes
• Implementar e evoluir pipelines de CI/CD e práticas DevOps
• Garantir observabilidade das aplicações (monitoramento, logging, tracing)
• Atuar de forma ativa na identificação, troubleshooting e resolução de incidentes em produção

Requisitos obrigatórios

• Inglês avançado/fluente para comunicação com times globais
• Experiência comprovada em pelo menos um ciclo completo de implementação/migração de sistema legado (VTEX)
• Sólida experiência com:
  • React
  • TypeScript e Node.js
  • E/ou Go
  • E/ou C#/.NET
• Forte experiência na construção de sistemas distribuídos, APIs e microsserviços
• Domínio em modelagem de banco de dados
• Experiência com práticas de DevOps:
  • CI/CD
  • Docker

Diferenciais

• Experiência com arquitetura de sistemas altamente escaláveis
• Conhecimento avançado em:
  • Cloud (preferencialmente AWS)
  • Kubernetes
  • Filas de mensageria
  • Infraestrutura como Código (Terraform, CDK ou Pulumi)
• Experiência sólida com observabilidade:
  • Monitoramento de aplicações
  • Logging estruturado
  • Distributed tracing
• Vivência com ferramentas avançadas de monitoramento e resposta a incidentes

Ferramentas

Obrigatórias:

• VTEX
• React
• TypeScript / Node.js / Go / C# / .NET
• DevOps (CI/CD e Docker)

Desejáveis:

• AWS ou outras plataformas de cloud
• Kubernetes
• Filas de mensageria
• Ferramentas de observabilidade e monitoramento

Perfil comportamental

• Comunicação clara e influência técnica
• Proatividade e senso de dono
• Pensamento analítico e visão sistêmica
• Capacidade de liderança técnica e mentoria
• Foco em qualidade, performance e melhoria contínua

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo. Teremos o prazer de fornecer adaptações razoáveis a pessoas com deficiência que precisem de uma adaptação para usar ou acessar o site de carreiras da VML ou para participar plenamente do processo de candidatura. Caso necessite de uma adaptação para concluir a sua candidatura ou outro aspeto do nosso processo de recrutamento devido a uma deficiência, entre em contato com o nosso departamento de Recursos Humanos ou envie um e-mail para (contato de RH) para solicitar uma adaptação.

Ao clicar em "Enviar Candidatura", as informações que você inserir abaixo serão encaminhadas para a VML. Recomendamos que, antes de prosseguir, você consulte a nossa Política de Privacidade de Recrutamento. Residentes da Califórnia devem consultar o nosso Aviso de Privacidade de Recrutamento da Califórnia. Nestes documentos, explicamos como tratamos os seus dados pessoais no âmbito do processo de candidatura, bem como a forma como poderá atualizar ou remover as informações que nos forneceu.

Sobre a vaga

Buscamos uma pessoa Desenvolvedora Full Stack Pleno com forte capacidade técnica e visão de arquitetura, que atue na construção e evolução de sistemas escaláveis, performáticos e resilientes. É importante ter experiência com ambientes complexos, especialmente em projetos envolvendo plataformas legadas como VTEX, além de boa comunicação para atuar em times globais.

Responsabilidades

• Desenvolver, manter e evoluir aplicações full stack com foco em performance e escalabilidade
• Participar de projetos de implementação e/ou migração de sistemas legados (especialmente VTEX)
• Projetar e construir APIs, microsserviços e sistemas distribuídos
• Atuar na definição de arquitetura de sistemas e boas práticas de desenvolvimento
• Implementar melhorias de performance (cache, balanceamento de carga, tolerância a falhas)
• Trabalhar com pipelines de CI/CD e automação de deploys
• Garantir a observabilidade das aplicações (monitoramento, logs e alertas)
• Atuar na identificação e resolução de incidentes e problemas em produção

Requisitos obrigatórios

• Comunicação clara e fluente em inglês
• Experiência com pelo menos um ciclo completo de implementação ou migração de sistema legado (VTEX)
• Sólida experiência com:
  • React
  • TypeScript e Node.js
  • E/ou Go
  • E/ou C#/.NET
• Experiência na construção de APIs, microsserviços e sistemas distribuídos
• Forte conhecimento em modelagem de banco de dados
• Experiência com práticas de DevOps:
  • CI/CD
  • Docker

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo. Teremos o prazer de fornecer adaptações razoáveis a pessoas com deficiência que precisem de uma adaptação para usar ou acessar o site de carreiras da VML ou para participar plenamente do processo de candidatura. Caso necessite de uma adaptação para concluir a sua candidatura ou outro aspeto do nosso processo de recrutamento devido a uma deficiência, entre em contato com o nosso departamento de Recursos Humanos ou envie um e-mail para (contato de RH) para solicitar uma adaptação.

Ao clicar em "Enviar Candidatura", as informações que você inserir abaixo serão encaminhadas para a VML. Recomendamos que, antes de prosseguir, você consulte a nossa Política de Privacidade de Recrutamento. Residentes da Califórnia devem consultar o nosso Aviso de Privacidade de Recrutamento da Califórnia. Nestes documentos, explicamos como tratamos os seus dados pessoais no âmbito do processo de candidatura, bem como a forma como poderá atualizar ou remover as informações que nos forneceu.