Job Description:

Airport Experience Coordinators, or Field Specialists, are non-licensed guides scheduled to assist groups as they arrive and/or depart in the Washington DC metropolitan area. Field Specialists primarily assist groups with arrivals and departures from the three major airports (BWI, IAD, DCA), facilitate metro rides and supervise groups at area food courts during meal times. This is a seasonal part-time position with a variety of shifts between February and June 30th. There are no set hours for this position, but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time. Starting pay for this role is $18.00 per hour.

Responsibilities:

• Efficiently and effectively handle groups and vendors in a customer-focused manner.
• Manage any issues that arise with the group during the assignment.
• Remain professional, positive, and friendly during challenging situations.
• Accommodate special requests and anticipate the needs of the travelers.
• Maintain open communication with the office staff throughout assigned shifts.

Qualifications:

• Must have availability during peak times - February through June.
• Team player that works well with students, teachers, local vendors, and WorldStrides staff.
• Ability to navigate a group through the city by foot and metro efficiently.
• Time management and organizational skills.
• Excellent customer service and communication skills.
• Experience working with student populations preferred.
• Critical thinking and creative problem-solving skills. 
• Skilled at multitasking and able to work with minimal supervision.
• Basic fundamental computer literacy/skills.
• Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Perks at Work:

• Flexible schedule
• Mileage reimbursement
• Paid downtime

Job Description:

At WorldStrides, the experience is everything. By joining our team you help provide moments that delight and open up the world of learning. Our team is truly passionate about making each experience a once in a lifetime opportunity for each traveler that is easy to manage from A to Z. Each journey is different, which is why we offer a broad range of experiential learning programs for groups and individuals of all ages throughout their lifelong learning journey. 

Our business is season-specific. We hire only people who are available March through June or some significant portion of that time. Our programs are fast-paced and require several miles of walking each day in all types of weather while talking and managing groups of up to 55 people. We are an accredited travel school and the majority of our travelers are 8^th-graders. Our Course Leaders must be able to engage students in interactive learning. As a school, we require an FBI background check and TB test as a condition of employment. Our Course Leaders can be placed all over the United States to include New York, Boston, Chicago, California, Washington D.C., Florida, and more. 

Responsibilities:

• Educationally and Performance focused trips
• Ideal for people who love to teach, but do not want to be constrained by a classroom
• Support offered through WorldStrides On-Call with 24-hour emergency number for assistance
• Coordination and security assistance provided at each hotel
• Innovative professional development, training methods and materials
• Detailed and customized itinerary provided for each group
• Company has over 50 years of experience in planning programs that work
• Competitive compensation packages with a discretionary bonus award system

Qualifications:

• College and/or advanced degree preferred
• Possession of current Tour Guide License in cities where a license is required
• Background in Education, Travel, Performance, U.S. History, Social Studies or Science
• Historical and logistical knowledge of assigned region
• Prefer applicants live within the region where they will work
• Availability/flexibility of schedule during spring and summer
• Ability to adapt to unexpected changes to provide the best experience possible
• Attendance at annual education seminars and participation in ride-along orientation trips
• Highly skilled at multi-tasking and problem solving in a fast-paced environment
• Excellent communication skills; specifically, engaging groups and relaying information in a clear and interesting manner
• Experience with and passion for working with students
• Fun, energetic, and customer service-oriented
• Physically capable of walking several miles a day; ability to move quickly and remain on feet most of the day

Job Description:

Field Specialists are non-licensed guides scheduled to assist groups as they arrive and/or depart in the Washington DC metropolitan area.  Field Specialists primarily assist groups with arrivals and departures from the three major airports (BWI, IAD, DCA), facilitate metro rides, and supervise groups at area food courts during mealtimes. This is a seasonal part-time position with a variety of shifts between February and June June 30th. There are no set hours for this position, but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time.

Responsibilities: 

• Efficiently and effectively handle groups and vendors in a customer-focused manner.
• Manage any issues that arise with the group during the assignment.
• Remain professional, positive, and friendly during challenging situations.
• Accommodate special requests and anticipate the needs of the travelers.
• Maintain open communication with the office staff throughout assigned shifts.

Qualifications:

• Must have availability during peak times - February through June.
• Team player that works well with students, teachers, local vendors, and WorldStrides staff.
• Ability to navigate a group through the city by foot and metro efficiently.
• Time management and organizational skills.
• Excellent customer service and communication skills.
• Experience working with student populations preferred.
• Critical thinking and creative problem-solving skills. 
• Skilled at multitasking and able to work with minimal supervision.
• Basic fundamental computer literacy/skills.
• Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Perks at Work:

• Flexible schedule
• Mileage reimbursement
• Paid downtime

Job Description:

Field Specialists are non-licensed guides scheduled to assist groups as they arrive and/or depart in the Chicago, IL metropolitan area.  Field Specialists primarily assist groups with arrivals and departures from the two major airports (ORD, MDW), facilitate public transportation rides, and supervise groups at area food courts during mealtimes. This is a seasonal part-time position with a variety of shifts between February and June June 30th. There are no set hours for this position, but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time.

Responsibilities:

• Efficiently and effectively handle groups and vendors in a customer-focused manner.
• Manage any issues that arise with the group during the assignment.
• Remain professional, positive, and friendly during challenging situations.
• Accommodate special requests and anticipate the needs of the travelers.
• Maintain open communication with the office staff throughout assigned shifts.

Qualifications:

• Availability during peak times of February through June. (required)
• Team player who works well with students, teachers, local vendors, and WorldStrides staff.
• Ability to navigate a group through the city by foot and subway efficiently.
• Time management and organizational skills.
• Excellent customer service and oral communication skills.
• Experience working with student populations. (preferred)
• Critical thinking and creative problem-solving skills.
• Skilled at multitasking and able to work with minimal supervision.
• Basic and fundamental computer literacy and skills.
• Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Perks at Work:

• Flexible schedule
• Mileage reimbursement
• Paid downtime

Job Description:

Event Staff are responsible for providing logistical and operational support to assigned Heritage Festival events. Event Staff assist the Event Host in ensuring that the entire event runs smoothly, ensuring adherence to the schedule by adjudicators and program participants, ensuring all logistical components are being executed as directed, and ensuring a high-quality experience for all event participants. Event Staff work directly with the Event Host, event participants, and adjudicators to ensure a successful event. Event Staff report to the Event Host.

Responsibilities:

• Support the oversight of event components and act quickly to resolve problems
• Adhere to event safety standards; implement and execute all policies and procedures
• Perform any operational tasks as directed
• Assist with on-site set-up and breakdown of event space and A/V
• Assist with inventory, set-up, packing, and shipping of event materials
• Assist with ensuring on-time execution of event schedule, supporting with the oversight of group movement from warm up location to main performance location
• Coordinate with adjudicators to ensure accurate scoring and timing of participant groups
• Keep adjudicators informed of any schedule adjustments
• Assist with the logistics of final scoring and recordings, in preparation for awards ceremony
• Ensure excellent customer service to all event participants, adjudicators, and vendors
• Inspect equipment for damage after use and check it against an inventory list; pack up equipment at end of event
• Serve in various support roles and perform other duties as directed by the event host

Qualifications:

• Event management experience (preferred)
• Work effectively in a service-oriented environment.
• Strong logistical and organizational skills
• Ability to work in a high pace environment
• Able to handle stress and remain calm
• Establish and maintain effective working relationships with management and other event staff members
• Travel to event locations over holidays and weekends
• Able to work a flexible schedule. This may include early mornings, days, evenings, weekends, extended (long) workdays, and multiple days in a row.
• Organized and detail oriented with ability to prioritize, work on multiple projects simultaneously, exercise good judgment and solve problems
• Excellent customer service skills
• Ability to work efficiently in a team environment
• Physically able to fulfill responsibilities associated with event execution. Festivals require physical exertion including climbing stairs, lifting, long hours on your feet and walking, and exposure to weather (hot or cold).
• Able to maintain a professional decorum when faced with conflict or issues while interacting with our customers
• Are high energy, flexible, and able to work extended event hours.
• Reside at the event location.
• Can complete a mandatory training program prior to working first event.
• Can pass a mandatory background check.
• Are eligible for work in the United States.

Perks at Work:

Seasonal Team members enjoy the experience of working with like-minded professionals, passionate about helping every student realize their life aspirations. Additionally, WorldStrides offers: 

• Compensation paid bi-weekly 
• Housing and meals during events