Responsibilities

• Conduct research into integration use cases, data pipelines, and connector ecosystems to propose strategic, data-driven opportunities.

• Work closely with users, engineering, and partner teams to understand pain points around data ingestion, transformation, and orchestration.

• Help define and prioritize product requirements for data connectors, sync modes, and data platform capabilities like retries, batching, or schema evolution.

• Collaborate with cross-functional teams to drive roadmap discussions for supporting popular apps, databases, cloud warehouses, and data movement patterns.

• Translate complex data movement concepts into clear PRDs and user flows, and support implementation through launch.

• Analyze usage data and customer feedback to identify areas for improvement across integration reliability, scale, and usability.

• Contribute to enablement content that helps internal teams and customers understand and adopt new integration features.

Requirements

• Currently pursuing a degree in Computer Science, Information Systems, Data Engineering, or a related technical field, or relevant B2B SaaS internship experience.

• Interest in data systems, APIs, integration tooling, or cloud data platforms (e.g., Snowflake, S3, SQL Server).

• Strong written and verbal communication skills with the ability to explain technical concepts to diverse audiences.

• Comfort with ambiguity and a passion for solving complex system-level problems involving data flows and app ecosystems.

• A proactive, ownership-driven attitude and eagerness to learn in a fast-paced environment.

• Exposure to SQL, ETL/ELT patterns, or data modeling is a plus (but not mandatory).

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

(REQ ID: 2714)

Responsibilities

As a Senior People Business Partner, you’ll partner with regional APAC leaders to co-create and execute talent and business strategies. You will be a strategic advisor, leading on organizational design, talent planning, and complex employee matters. This is a high-impact, regional role focused on scaling teams, guiding change, enabling performance, and evolving HR processes to support our scale.

In this role, you will also be responsible to:

• Act as a trusted advisor to senior leaders, aligning people strategies to business objectives and helping leaders scale teams effectively.

• Partner with leadership on strategic workforce planning, succession planning, and capability development.

• Provide senior-level guidance on organizational design, role clarity, and team effectiveness.

• Provide Employee Relations support, offering thought partnership and guidance throughout the performance management process.

• Drive initiatives that promote a high-performance culture, including performance management, feedback culture, and engagement strategies tailored to local context.

• Guide leaders and teams through periods of change, including business transformation and growth-related evolution.

• Leverage people analytics (Data-Informed Decisions) to support decision-making and identify trends.

• Collaborate strongly across People Ops, Employment Legal, Payroll, Benefits, IT, and Finance to ensure seamless HR delivery, optimize processes, and balance risk.

• Embrace an AI and Automation mindset to streamline processes.

Requirements

Qualifications / Experience / Technical Skills

• 8+ years of HR experience, with 4+ years HR partnership experience at a senior, strategic level.

• Strong experience partnering within Global, APAC and GTM-facing roles.

• Experience in tech/high-growth/scale-up environments is required.

• In-depth knowledge of labor laws and experience working across multiple APAC markets.

• Experience managing complex employee relations and a strong understanding of local and regional compliance frameworks.

• Hands-on experience with AI tools (Claude, ChatGPT, Gemini, or similar) as part of your regular daily work flow

Soft Skills / Personal Characteristics

• Proven ability to balance proactive, strategic thinking with hands-on execution.

• Excellent collaboration and communication skills, with the ability to influence and build trust.

• Strong analytical mindset and a proactive, solutions-oriented approach.

(REQ ID: 2762)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in Singapore, covering Asia. In this role, you will also be responsible to:

• Build and execute a territory plan targeting some of the largest enterprises in Asia.

• Drive new business, both greenfield and upsell. Selling both directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

• Position the full portfolio of Workato solutions - across Orchestration, MCP and Agentic.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role 

• Experience handling and owning relationships with enterprise companies

• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with. 

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets. 

(REQ ID: 2367)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in  Singapore, covering Asia. You'll be joining a team of 6 AEs, split by vertical across commercial and enterprise accounts.

In this role, you will also be responsible to:

•  Reporting directly to our VP of sales, you'll build and execute a territory plan targeting  some of the largest enterprises in Asia. 

• You'll be almost wholly focused on new business. Both selling directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

• You'll be based in Singapore with access to our Suntec office, but we'll trust you with total flexibility to work in the way that suits you.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role

• Experience handling and owning relationships with enterprise companies

• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with. 

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets. 

(REQ ID: 2752)

Responsibilities

Partners are a strategic focus for us as we move into our next stage of growth. We’re looking for a driven individual with energy, passion and initiative to drive partner awareness and channel new business for Workato. As a Senior Partner Sales Manager, you will be key to accelerating Workato’s growth across Asia. Working closely with our partner development, marketing and solution consulting teams, you will support our sales teams in driving opportunities with Workato partners. You’ll utilize a strategic sales mindset and execute effective channel strategies for revenue growth.

The ideal candidate has a proven track record in partner sales, executive presence, enterprise sales, multi-department collaboration, strong relationship building skills and a deep understanding of the SaaS ecosystem.

You will also be responsible to:

• Create, own and execute a Partner Strategy and Plan that will drive a “co-market, co-sell and co-delivery” motion, ensuring that we are consistently growing our mindshare and visibility in the territory with new logos and upsell opportunities.

• Align closely with Enterprise Account Executives to develop partner-driven portfolio and pipeline plans. Identify the right Workato partner for each customer and prospect. 

• Manage our most important partnership relationships in the territory, own executive level relationships whilst executing strategically important partnership initiatives aligned with the regional strategy.

• Recruit and on board new partnerships that provide incremental opportunity to Workato in the region 

• Pipeline generation. Design and execute pipeline generation activities with partners and sales teams.

• Understand the competitive landscape to ensure that Workato remains a ‘partner of choice’ and proactively present recommendations of how to stimulate business growth to executive management.

• Position yourself as an industry expert and establish relationships with potential partners and key decision-makers in the industry, attend industry events and present the benefits of the Workaro platform where required.

• Work closely with internal teams such as Product, Marketing, and Customer Success to ensure alignment and support for partner initiatives.

Requirements

Qualifications / Experience / Technical Skills

• Minimum of 7 years of experience in partner sales, business development, or enterprise sales within the SaaS industry.

• Demonstrated success in developing and managing strategic partnerships with GSIs and large RSIs that drive significant revenue growth.

• A strong understanding of the iPaaS and Automation industry is desirable, or enterprise software platforms.

• Bachelor's degree in Business, Marketing, or a related field; MBA or relevant advanced degree is a plus.

• Willingness to travel as required to meet with partners and attend industry events.

Soft Skills / Personal Characteristics

• You thrive under pressure, have high levels of productivity and work well with constant change and the ambiguity of a high growth business environment supported by an established HQ.

• Excellent interpersonal and communication skills, with the ability to build rapport and trust with partners.

• You have a strong network of partners, experts and executives you have worked with over the years in a primarily partnerships role.

Job Req ID: 2305

You will join the Workato AI Lab, which partners with industry leaders, public sector organizations, and academic institutions to build real-world AI solutions. Join our multidisciplinary team as we pioneer next-generation AI innovation for Asia’s top enterprises. From driving agentic orchestration to building robust AI governance frameworks, your work will shape the future of intelligent automation for leading organizations across the region.

We seek an exceptional Senior Go Engineer to join the Workato Genie team. In this role, you will be responsible for developing mission-critical features and services for the Workato platform, including AI chatbot dispatching and balancing synchronous and asynchronous AI execution. You will also be accountable to:

• Build high-performance gateways and routing components
• Build server-side infrastructure for logging and monitoring
• Work closely with Infra and SRE teams to ensure high availability and scalability requirements are addressed
• Collaborate closely with the AI team to design and implement innovative features for a new AI assistant, ensuring cutting-edge performance and user experience. 
• Contribute at all phases of the development lifecycle
• Write well-designed, testable, efficient code
• Evaluate and propose improvements to the existing system
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Qualifications / Experience / Technical Skills

• BS/MS degree in Computer Science, Engineering, or a related subject
• 8+ years of industry experience
• Strong experience with Go language at backend (4+ years)
• Excellent debugging, analytical, problem-solving, and social skills
• Good understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.
• Experience with building and scaling distributed, highly available systems
• Experience in Ruby on Rails is a plus
• Contributions to open-source projects are a big plus
• Understanding of possible bottlenecks in a code and a solution in general
• At least basic knowledge of Kubernetes concepts and configuration

Optional Requirements

• Experience with Docker and other isolation technologies
• Experience with Redis-based caching
• Experience with public cloud infrastructure providers (AWS/Azure/Google Cloud)
• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc)
• Experience with third-party REST APIs at scale (request throttling, batch processing, etc)

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
• Spoken English (at a level enough to pass technical interviews and work with colleagues)
• Open to new technologies and willing to experiment
• Full-cycle product feature delivery mindset (from design to production and maintenance).

Job Req ID: 2423

Responsibilities

As an Analytics Engineer Intern in the Product Management team, you will play a key role in driving the success of our products by developing data models, writing code, monitoring data, and communicating results. You'll work closely with Data Engineers and Product Analysts to support the delivery of high-quality, reliable, and accessible product usage data. You’ll get hands-on experience with modern data tools, build data models, and help turn raw data into actionable insights that drive product and business decisions. Moreover, you will explore technologies like GenAI and their potential applications to augment our product usage datasets.

DBT Modeling:

• Design, develop, and maintain data models using DBT (Data Build Tool) for data transformation and analysis, providing accurate and consistent data for end users and stakeholders.

• Collaborate with Data Analysts and Business Stakeholders to understand their reporting and analysis needs and translate them into DBT models.

• Maintain our internal dbt conventions and best practices, ensuring our code base is clean and efficient.

Data Reliability and Completeness:

• Ensure data quality and consistency by implementing robust testing, validation, and cleaning processes on source tables to improve data reliability.

• Apply data monitoring solutions to ensure data flows and transformations are performing optimally and accurately.

• Create and maintain data documentation & definitions, including data dictionaries and process flows.

Collaboration with Data & Engineering Teams:

• Partner with data engineers, product analysts, GTM data teams, and other stakeholders to align data insights with product improvements.

• Communicate complex data patterns and conclusions effectively to internal and external stakeholders, coworkers, and end-users.

• Evangelize our team’s data models to business users, accelerating their time-to-insights.

Exploring Emerging Technologies:

• Actively research the applicability of new tools and technologies, such as GenAI, to enhance data engineering and analysis.

• Develop and test prototypes that showcase the potential impact of GenAI and similar technologies on our current product usage datasets.

Requirements

• Proficiency in SQL, database knowledge, and understanding of Python. Knowledge of using DBT is a plus.

• Fast mover and comfortable navigating a fast-paced environment. Currently pursuing a degree in Data Science, Computer Science, Engineering, Business Analytics, or a related field.

• Resourceful in execution and results-oriented

• Strong analytical skills and a passion for data-driven decision-making

• Curious mindset with attention to detail.

• Thoughtful team player, a quick learner, and have a “can-do” attitude with a growth mindset

• Excellent communication skills with the ability to articulate complex data models, data-driven insights, and issues to stakeholders effectively

• Interns who will be able to commit on a full-time basis for at least 6 months will be preferred. 

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

(REQ ID: 2722)

Responsibilities

Workato is looking for talented and highly motivated results-oriented individuals to join our expanding sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory. You will be comfortable embracing a start-up environment where personal performance is critical and will have the flexibility and determination to participate in any activity to ensure success.

As a Sales Development Representative, you will be responsible for uncovering and developing new opportunities from outbound activities, and building a strong pipeline of sales opportunities to deliver on sales targets. The prospect profile can vary from IT, Business Operations, to Sales / Marketing / Support Operations. You will focus on sales opportunity generation programs and their execution including email and telephone activities. Excellent collaboration and proactive participation with our Marketing, Sales and Customer Success teams is critical to success. As well as contributing through achievement of your goals, you will bring enthusiasm, expertise and creativity to our company.

In this role, you will also be responsible to:

• Set up meetings for the Sales Team and help build the company pipeline.

• Work closely with the Marketing Team on campaigns and GTM efforts.

  Work closely with Sales Team to refine strategy for targeted territories/segments.

• Consult existing customers to understand how they are using Workato currently and where they want to get to as a business 

• Achieve agreed upon sales targets and outcomes within schedule 

• Reach out to customer leads through cold calling and email

• Continuously improve through feedback

Requirements

Qualifications / Experience / Technical Skills

• Bachelors Degree - Fresh graduates may apply 

• Excellent written and oral communication skills in English; ability to convey information clearly and analyze customer requirements as needed to help customer make buying decisions 

• Some technical aptitude and the ability to become deeply fluent in integration and automation solutions.

• Knowledge of business applications, especially applications used in Sales, Marketing, Customer Support such as Google Apps, Outreach, Zoominfo, Slack and SFDC

Soft Skills / Personal Characteristics

• High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; Discipline to conduct and manage sales cycle process from initial contact through to initial qualification 

• Strong customer orientation, dedication, and passion for delivering a great customer experience 

• Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact 

(REQ ID: 2589)

Responsibilities

We are looking for an experienced RVP Sales - ASEAN to manage and scale our Singapore based sales team. Covering the ASEAN region which includes Singapore, Malaysia, Philippines, Indonesia, Thailand and Vietnam. 

A talented group is in place, and ASEAN is a key focus market for us. We treat Singapore as a second global HQ, which means you'll have unusually high visibility within the organisation.

We are offering a wonderful opportunity to take a successful business and platform and leave your mark.

In this role, you will be responsible to:

• Lead a regional team of Enterprise and Commercial AEs who manage customer relationships from prospecting, qualification, close, to post-sales growth.

• Take responsibility for the Go-to-market vision, strategy and execution in ASEAN.

• Help and support in business opportunities on the direct customer side, equally importantly being very active towards the focus partners in the region to create alignment and Workato focus

• Oversee the daily activities and performance of individual Account Executives and, as we scale, first line sales leaders.

• Continue to build and strengthen your team through recruiting, hiring and development strategies.

• Iterate upon the sales cycle for AEs, including coaching the sales team and sharing best practices with the broader organization.

• Build on our culture of continuous improvement and role based learning.

• Work closely with the APAC GM (your manager) to align strategy and goals with the wider vision for the region.

Requirements

Qualifications / Experience / Technical Skills

• You will have a proven track record of scaling a software business in the ASEAN market, including sales, people, and first-line leaders, ideally within the integration, middleware, automation, or enterprise software space.

• Proven track record of consistently meeting or exceeding a country/region quota.

Soft Skills / Personal Characteristics

• Passion for mentoring Account Executives to help them grow in their careers.

• An enthusiastic team player who’s comfortable working in a high-growth environment.

(REQ ID: 2659)

Responsibilities

We are looking for an experienced and exceptional AI / ML Engineer (Voice Agents) to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems. If building AI products from zero to one that scales to serve millions of users from first principles of AI and engineering, you are at the right place. We are building organization-aligned agents that are consistent at scale from the ground up and looking for passionate builders who are rooted in foundational AI knowledge to reimagine the agent control and data plane. 

You will be working on the AgentX Apps, Please click on the link for more details.

As part of this role you will:

• Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures.
  
  
• Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.
  
  
• Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale.
  
  
• Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems.
  
  
• Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents.
  
  
• Lead technical initiatives for AI system integration into existing products and services.
  
  
• Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.
  
  
• 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).
  
  
• Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models).
  
  
• Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models).
  
  
• Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering.
  
  
• Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice.
  
  
• Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale.
  
  
• Expertise in working with use case based SLMs for realtime agent coaching and recommendations.

• Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.

• Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.
  
  
• Deep knowledge of REST API design, Pub-Sub architectures and integration patterns.
  
  
• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases (added advantage but not necessary skill)
  
  
• Strong understanding of software architecture, scalability, security, and system design.
  
  
• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus.
  
  
• Experience with A/B testing and experimentation frameworks.

Soft Skills / Personal Characteristics

• Strong communication abilities to explain technical concepts
  
  
• Collaborative mindset for cross-functional team work
  
  
• Detail-oriented with strong focus on quality
  
  
• Self-motivated and able to work independently
  
  
• Passion for solving complex search problems
  
  

Job Req ID: 2455

Responsibilities

As Senior Manager of Sales Development (Asia), you will own the strategy, execution, and growth of the SDR function across the Asia region. You will lead a high-performing team of SDRs focused on generating qualified pipeline for the Sales team, while building the playbooks and processes that fuel Workato’s expansion and growth in key Asian markets.

This is a high-impact leadership role for someone who thrives at the intersection of people management, data-driven strategy, and outbound execution. You will partner closely with Sales, Marketing, and Revenue Operations to align pipeline generation with regional revenue goals.

• Build, hire, coach, and manage a team of SDRs across Asia, creating a culture of excellence, accountability, and career development.

• Own regional SDR pipeline targets and KPIs, developing and iterating on outbound and inbound strategies to consistently exceed qualified meeting and pipeline goals.

• Design and refine SDR playbooks, cadences, messaging frameworks, and prospecting sequences tailored to Asian enterprise buying dynamics.

• Partner with Account Executives and Sales Leadership to ensure tight alignment on ICP, account prioritization, and pipeline quality.

• Collaborate with Marketing on ABM/digital campaigns, event follow-up, regional content localization, and demand generation initiatives.

• Implement and optimize SDR tech stack (e.g., Outreach, Salesforce, LinkedIn Sales Navigator, intent data tools) to maximize team productivity.

• Establish performance management rhythms: weekly coaching, pipeline reviews, call/email audits, ramp plans, and career pathing for SDRs.

• Analyze pipeline data and conversion metrics to surface insights, remove bottlenecks, and improve funnel efficiency.

• Act as a culture carrier and talent magnet—build Workato’s employer brand to attract top sales development talent across the region.

• Contribute to global SDR strategy, sharing best practices and adapting frameworks from HQ for the Asia market.

• 6+ years in B2B SaaS sales development or inside sales, with at least 1-2 years in a people management role leading SDR / BDR teams.

• Proven track record of building and scaling SDR teams in the Asia region (ASEAN, ANZ, Greater China, Japan/Korea experience is a strong plus).

• Deep understanding of enterprise SaaS sales cycles, multi-stakeholder buying processes, and outbound prospecting best practices.

• Experience working with or selling automation, integration, iPaaS, AI, or related enterprise technology solutions is a plus.

• Strong analytical skills—comfortable working with pipeline metrics, conversion data, and territory models to make data-driven decisions.

• Excellent coaching and mentoring abilities with a demonstrated commitment to developing early-career sales professionals.

• Proficiency with sales engagement platforms (Outreach, Salesforce, Gong, etc.)

• Outstanding written and verbal communication skills in English; proficiency in additional Asian languages is a strong advantage.

• A growth mindset, entrepreneurial spirit, and comfort operating in a fast-paced, high-growth environment.

Nice to Have

• Experience at a high-growth enterprise SaaS company that scaled from Series C–E through IPO-readiness.

• Familiarity with MEDDPICC, Challenger Sale, or value-based selling methodologies.

• Background in automation, AI, or integration technology space.

• Experience building SDR teams from scratch in a new or emerging market.

(REQ ID: )

Responsibilities

We’re looking for an experienced Partner Success Manager to join our Partner Success department as the first regional hire in APAC. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success (based in North America).

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

In this role, you will also be responsible to:

Primary responsibilities (~70% of your time)

• Own a portfolio of Workato partners and drive them to achieve two primary goals:

  • Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority Partners (GSIs, large SIs, and priority boutique SIs)

  • Deliver consistently high-quality outcomes for our joint customers

  • To achieve these two goals, some of the primary day-to-day activities may include:

    • Scale & mature their Workato practice (the “Program Perspective”)

      • Build strong relationships with key leaders within your Partner organizations

      • Act as a strategic advisor to your partners:

        • Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 

      • Conduct partner QBRs & health reviews

      • Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):

    • Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)

      • Help partners win key deals:

        • Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)

      • Monitor all projects led by your Partner:

        • Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc

      • Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 

• Act as an internal expert & advocate for your Partners

  • Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc

  • Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics

  • Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance

  • Rollout new programs/processes and ensure key audiences are informed

• Support leadership with department building & other activities

  • Help define new programs, build processes & assets, track data, etc

• Ensure system compliance for data cleanliness & analysis

• Support other Partners outside your core portfolio

  • Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager

• Build strong relationships with internal teams & leaders

  • Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.

• Stay up to date on Workato Product offerings & positioning

• Attend in-person events as necessary

Requirements

Qualifications / Experience / Technical Skills

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:

• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles

• Strong Professional Services experience, including some or all of the following:

• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)

• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)

• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)

• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:

• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)

• Strong understanding of partner-driven revenue models (sourced vs. influenced)

  Ability to align partner success activities to pipeline, bookings, and expansion

• Experience enforcing certification requirements, co-delivery rules, etc

• Joint Partner + Internal Professional Services co-delivery approaches/engagements

• Technical experience/background:

• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects

• Experience with hands-on software implementation, architecture design, or similar technical roles

• Other experience:

• Consulting: Experience guiding others on best practices to implement your recommendations

• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams

• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)

• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Soft Skills / Personal Characteristics

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results

• Strong work ethic: always meets deadlines and can be counted on when things get busy

• Attention to detail: obvious whether designing processes, analyzing data, or writing an email

• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs

• Relationship Building: creates and maintains close relationships with key individuals

• Learning: able to learn new technologies, open minded and flexible

• Creativity: generates ideas, solves problems, suggests unusual approaches

• Logical Decision Making: understands priorities and makes decisions with the big picture in mind

• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision

• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

(REQ ID: 2735)

We are looking for an exceptional Analytics Engineer Intern to join our growing team. In this role, you will design and build dimensional data models and semantic layers that power business intelligence across the organization. You will develop efficient ELT pipelines and transformation workflows using Workato, collaborate with internal stakeholders to solve data challenges, and help integrate GenAI-powered capabilities into our data workflows and agentic systems.

Key responsibilities:

• Design and build dimensional data models and semantic layers for business intelligence.
• Develop efficient ELT pipelines and transformation workflows using Workato.
• Collaborate with internal business stakeholders to understand data pain points and develop solutions.
• Optimize analytical workflows to improve productivity through macros and packages.
• Develop frontend analytics to support data-driven decision-making.
• Drive Data Governance initiatives by suggesting ideas to strengthen processes.
• Support operational needs of various business units.
• Build and integrate GenAI-powered capabilities into existing and future data workflows and agentic systems.

Key Requirements

• Currently pursuing a degree in Data Science, Computer Science, Information Systems, Business Analytics, or related field.
• Ability to commit for at least 6 months.
• Good understanding of Database concepts such as ERD.
• Intermediate SQL skills (e.g., Join, CTE, and window functions).
• Experience in building frontend analytics using Business Intelligence Tools (Tableau, PowerBI, Sigma Computing).
• Experience with building data pipelines using ELT scripts in any language is a plus.
• Experience in using data warehouses like Snowflake is a plus.
• Strong interest in GenAI, agentic workflows, and the intersection of AI and analytics.
• Experience with Claude Code , Cursor, Codex is a plus.

Soft Skills / Personal Characteristics

• Fast mover, comfortable in a fast-paced environment.
• Excellent organizational skills and ability to juggle multiple projects.
• Strong analytical, verbal, and written communication skills.
• Thoughtful team player, keen learner with a “can do” attitude and growth mindset.

Job Req ID: 2600

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure teamin conjunction with the Workato AI Lab in Singapore. You will work closely with engineers in Singapore, US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

 In this role, you will also be responsible to:

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with US-based engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

(REQ ID: 2437)

Responsibilities

We seek an exceptional Director of Solution Consulting, Asia based in Singapore to join our growing team. This role will report to our VP, Customer Success & Technical Services and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

• Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our APAC business objectives
• Work in partnership with Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets. 
• Collaborate with the Global Leadership team in leading Presales and Customer Success initiatives.
• Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.
• Effectively manage, coach and enable your team with best practices in opportunity engagements and partnering with sales and post-sales teams to optimize customer adoption, win rates and regional target attainments.
• Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato.
• Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in leading and building presales organizations in the Asia region.
• BA/BS or equivalent education - Computer Science is a plus
• 10+ years of pre-sales experience in a SaaS organization
• 5+ years of leading and managing diverse team in a SaaS organization 
• Strong background and knowledge in enterprise integration and automation across multiple verticals.
• Experience in enterprise architecture, middleware and enterprise software
• Experience developing customer-specific value propositions and roadmaps
• integratin vendors include MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.
  
  

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact
• Develop a a winning culture, to promote growth and personal development within the team
• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience 

(REQ ID: 2652)

Responsibilities

We are looking for an exceptional AI Researcher to join our growing AI team. In this role, you will design, build, deploy, and improve ML/LLM-powered services and features that power intelligent automation and AI-driven product experiences across the Workato platform. You will work closely with our Engineering, Product, and Design teams to define and track product metrics and evaluation strategies, design customer-facing experiments and dive deep to provide actionable insights.This role is ideal for someone who combines strong ML/LLM intuition, software engineering skills and a practical mindset for shipping reliable, scalable AI systems.

• Build and improve AI services using LLMs and custom machine learning models for production use cases.

• Design, develop, and operate ML/LLM systems end-to-end, from prototyping to deployment and monitoring.

• Write high-quality Python code that is testable, maintainable, and efficient.

• Improve validation, observability, and performance monitoring for ML services (quality, latency, reliability, cost).

• Partner cross-functionally with product managers, platform engineers, and other stakeholders to ship AI-powered product capabilities.

• Evaluate and improve existing implementations by identifying bottlenecks, bugs, and opportunities for optimization.

• Design controlled experiments to test the features for our AI-based products and perform deep analysis from the results to find actionable insights

• Contribute to technical design and code reviews, helping raise engineering quality across the team.

• Experiment and iterate on model behavior, prompting, retrieval, tool use, or orchestration strategies to improve user outcomes.

Requirements

Qualifications / Experience / Technical Skills

• Experience with tool-use agents or workflow-aware AI systems.

• Experience building AI products in enterprise SaaS environments.

• Experience with A/B testing and statistical significance techniques.

• Experience with LLMOps/MLOps tooling and practices (monitoring, evaluation pipelines, model rollout, CI/CD).

• Experience working with modern data warehouses such as Amazon Redshift Snowflake.

Job Req ID: 2724

Responsibilities

We are looking for an exceptional Senior Front End Engineer to join our growing team. In this role, you will be responsible for designing, building and optimizing complex UI for modern integration platform using advanced JavaScript, HTML and CSS technologies. You will work with product, design and back-end teams to build innovative features. In this role, you will also be responsible to:

• Build efficient and reusable front-end components

• Collaborate with Product Managers and Experience Designers to iterate on the design and implementation of our product

• Identify and resolve performance issues.

• Solve non-trivial coding and architecture problems with simple and innovative solutions

• Take ownership of a project or feature

• Contribute in all phases of the development lifecycle

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in front-end focused Software Development

• A degree in Computer Science or equivalent academic background

• Experience with Angular

• Advanced level knowledge of JavaScript, CSS, and HTML

• Experience in building responsive web interfaces using the latest HTML and CSS technologies

• Good understanding of how browsers and DOM work

• Familiar with web security, SEO and accessibility

• Familiar with browser performance optimizations

• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Experience delivering large-scale web applications

• Knowledge of QA automation processes and tools (Jasmine, Mocha, Selenium & etc)

• Experience with TypeScript, or a desire to learn about it

• Fluency with the Unix command line interface

• Contributions to open source projects

Soft Skills / Personal Characteristics

• Keen eye for design details and a strong sense of good UX.

• Willing to go the extra mile to do things right and fast

(REQ ID: 2420)

Responsibilities

We are seeking an Senior AI Applications Engineer (Full Stack) to lead the development of cutting-edge AI-powered applications. In this role, you’ll work across the stack—building robust Python-based backends, developing intuitive frontends in React, and architecting scalable systems that handle high-throughput data and real-time AI model integration.

This is a hands-on technical lead position for someone passionate about building production-ready AI products that are fast, secure, and user-friendly.

• Design and develop full stack AI applications, integrating powerful AI models with seamless front-end user experiences.

• Build scalable, production-grade backend services and REST APIs using Python.

• Develop clean, performant, and reusable React.js components for modern web interfaces.

• Architect efficient and secure data workflows, leveraging PostgreSQL for transactional data and ClickHouse for analytics and high-performance querying.

• Collaborate closely with AI/ML engineers, product managers, and DevOps to bring models to life in real-world applications.

• Lead architecture discussions and set engineering best practices across the stack.

• Optimize application performance, scalability, and reliability across backend and frontend systems.

• Mentor junior developers and contribute to a culture of engineering excellence.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, related field, or equivalent practical experience. We value both traditional education and self-taught expertise.

• 5+ years of professional software development experience, with significant exposure to both frontend and backend technologies.

• Expertise in Python, with a strong understanding of building APIs, microservices, and data pipelines.

• Proven experience developing production-ready frontend applications using React.js (or similar frameworks).

• Deep knowledge of REST API design and integration patterns.

• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases.

• Familiarity with integrating AI/ML models into applications (directly or via APIs).

• Strong understanding of software architecture, scalability, security, and system design.

• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus.

Soft Skills / Personal Characteristics

• Excellent verbal and written communication skills; able to clearly articulate technical ideas and trade-offs.

• Strong sense of ownership, accountability, and leadership.

• Passion for AI and delivering impactful, data-driven software solutions.

• Comfortable working in a fast-paced, collaborative, and iterative environment.

• Willingness to mentor others and help raise the overall bar for engineering quality.

(REQ ID: 2456)