Delivery Courier (Employed), Courier Operations

Wolt is introducing an employment option in Finland, alongside our existing entrepreneur model. This locally developed model creates new opportunities for people who want to bring joy, simplicity, and earnings to the neighborhoods of Finland. Read more here.

We’re now hiring Delivery Couriers to join Wolt Operations in the Helsinki capital region. Wolt Operations is an independent company operating Wolt’s courier employment model in Finland. In this role, your main responsibility is to deliver orders to customers with accuracy and great service, ensuring every delivery is reliable and high-quality. As an employed courier, you’ll work under the guidance of your manager and within Wolt’s established routines and standards. The role allows you to plan flexibly when you choose to be online while being part of a team that helps connect customers, restaurants, and local stores.

We are looking for motivated Delivery Couriers to join our team in the Helsinki capital region! In this role, your main responsibility will be to deliver orders to customers while providing excellent service. We’re looking for people with a strong customer service mindset, a positive attitude, and the professionalism to ensure every delivery is a high-quality experience. 

What you'll be doing

• You’ll be carrying out deliveries within Helsinki and the capital region with your own vehicle
• Following company-established routines and standards related to food and product safety, ensuring items are handled with care and that hygiene protocols are respected at all times
• Taking ownership beyond the obvious by proactively identifying and solving minor issues during delivery operations, like incidents, delays, or irregularities
• Representing Wolt in the field, acting as an ambassador of our values in every customer and partner interaction
• Providing a customer-first experience during deliveries, maintaining a professional and friendly demeanor that reflects positively on our brand
• Ensuring the cleanliness, safety, and functionality of your own vehicle

To succeed, you’ll need:

• A functioning phone with a network
• An email address
• A vehicle (car, bike, e-bike, motorcycle, scooter) that is insured and registered according to Finnish road act requirements. Cars need to be manufactured in the year 2000 or later
• A Finnish or an EU driving license if your vehicle requires it

Qualifications

• Customer service mindset
• Hands-on and can-do attitude
• Good communication skills
• Reliable & safe driving skills
• Good knowledge of the Helsinki capital region
• English level minimum B1
• Valid eligibility to work in Finland: EU citizen, permanent residence permit, residence permit on family grounds, residence permit for a person with a degree completed in Finland (and the permit has already been granted), temporary protection visa (Ukrainians).
• At least 18 years old
• Previous experience from customer-facing work is considered a plus

Additional information

• The employment will be permanent.
• Salary is based on per-task compensation.
• Every delivery task is individually priced, and earnings are based on completed deliveries.
• Wolt provides a delivery bag and safety equipment free of charge.

Next steps:

If you are excited about this opportunity, then click below to apply and get the conversation going! We will be reviewing applications and inviting people to interviews on an ongoing basis, so we encourage sending your application ASAP. 

Kindly note that we do not accept applications coming in via email due to GDPR. Please submit your application via our job portal.  

Wolt is introducing an employment option in Finland, where deliveries on the platform are carried out both by independent contractors and employed couriers. Please

read more here about what this is all about. 

We are now kicking things off by hiring a team coordinator for Wolt Operations. Wolt Operations is an independent company operating Wolt’s courier employment model in Finland. You will play a pivotal role in bringing this new setup to life and building the foundation that will enable it. We are looking for experienced people with a can-do mindset to help us shape and run this work. 

Building something new is both challenging and exciting. If you’re a self-starter with drive and entrepreneurial spirit, this just might be the place for you. Working on this new initiative at Wolt Operations, you’ll probably learn more, build more, and ship more than in most other companies. You’ll be challenged for sure, but you will also have a lot of fun on the way.

If you’re excited to build an entirely new way of working in Finland, to collaborate across cross-functional teams, and to bring this model to life, apply now. 

We are looking for a dedicated and detail-oriented Team Coordinator to support and manage employed Delivery Couriers. This role focuses on onboarding, coaching, and supporting to ensure high standards of efficiency, compliance, and engagement across our operations.

What You’ll Be Doing

• Team leadership, coach, and support
• Onboarding
• Performance development within the teamBuild a strong team culture rooted in accountability, growth, and shared successImplement team rituals (standups, retros, 1:1s) to support delivery and continuous improvement
• Process improvement
• Overseeing the performance of the Platform Employees and supporting them in meeting defined KPIs.
• Occasional on-call duties only for critical situations. Rotational on-call duties are planned in advance and supported by clear guidelines and fair compensation.

What We’re Looking For

• Operational mindset, you think in systems
• Excellent written and verbal communication skills
• Proficient in Google Sheets
• Fluent in English; Finnish as a plus
• Experience in training and people management
• Strong skills in documentation
• Ability to balance operational expectations with fairness, empathy, and sound judgment
• Comfortable working in a fast-paced, high-volume environment.
• Eligibility to work in Finland as an employee

Why you’ll love working with us

• The opportunity to build something completely new, with real impact on the future of platform work.
• A collaborative, fast-moving, and international environment.
• You’ll join a team that combines ambition with care — we get things done, but we also have fun doing it.

Next steps

If this sounds like you, and you’re ready to help us shape the future of work in Finland and beyond, we’d love to hear from you! 

Apply below — we can’t wait to meet you.

The application deadline is 2026-05-15. However, we will be reviewing applications and inviting people to interviews on an ongoing basis, so we encourage sending your application ASAP. 

Kindly note that we do not accept applications coming in via email due to GDPR. Please submit your application via our job portal.