Job Title: Executive, Client Services

Location: New York, NY

Start Date: ASAP

Whalar is the leading, most awarded, independent Creator and Social agency.  We transform brands into cultural drivers by unlocking the full creative power of Creators. 

We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.

With hubs in London, Berlin, New York, and Los Angeles, our reach is global. Learn more: https://www.whalar.com/

About the role:

The Client Services team has ultimate responsibility for the creative output of client campaigns. Client Services ensure the smooth execution of projects and have a helicopter view over all parts of the campaign process, working with expert teams and specialist partners (both internally and externally) to bring a brand’s creative vision to life. The Client Services team are the gatekeepers of this vision and the guardians of the brands we work with.

The team has three core functions: 

1. Manage client relationships, creator partnerships, budgets and timings across any executional workflows.
2. Act as the central resource that brings in the right expertise at the right time, facilitating collaboration.
3. Facilitate client retention and client satisfaction through quality creative output and excellent operational and servicing standards.

Here’s what you’ll do day-to-day:

• Creator Sourcing: Source, gather information and demographics, and vet creators across multiple platforms, including Instagram, Facebook, TikTok, YouTube, Snapchat and more. 
• Creator Management: build strong relationships with creators throughout a campaign cycle and beyond, from outreach, negotiations, ECHO onboarding and contracting to creator briefing, creative concept review, content gatekeeping, content scheduling and campaign feedback loops. This may also include managing product logistics for a campaign.
• Creative Briefing: Develop and issue creator briefs, immersing creators into the campaign, and lead day-to-day communications for content development.
• Content Review & Quality Control: Be the first point for review of all creator content. Check for ASA and IP compliance, alignment with brief and quality of content, and create an efficient feedback loop back to creators.
• Content Scheduling & Monitoring: Create a posting schedule and keep it up to date throughout the campaign period. Monitor posts once they are live to ensure accuracy and to flag any negative sentiment the post may be receiving.
• Campaign Performance: Work closely with the Manager on overall campaign success, including updating campaign trackers consistently, timeline management, budget management, data capture and wrap reports.
• Act as a cultural pulse of all things creator economy - live and breathe social media, consuming and presenting back trends and new discoveries.

Here’s what we’re looking for:

• Have 1+ years’ experience in the general creator and influencer landscape 
• Have an affinity for social media, content creators and/or experience is a plus
• Have strong detail-oriented, organizational and interpersonal skills
• Have a creative and curious mindset and can-do attitude.
• Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working.

This role has a fixed salary of $55,000, aligned to its scope and level within our compensation framework.

Our values:

At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The perks:

Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.

• Medical, Dental, Vision
• 25 days of PTO + Sick days + Winter break
• Retirement planning with employer match
• Monthly phone/internet reimbursement
• Professional development stipend
• New joiner's Home office allowance 
• Up to 16 weeks of paid parental leave
• Volunteer days
• Identity theft protection & Legal assistance
• Company Paid Life & Disability Insurance
• Voluntary Life Insurance Policy
• Voluntary Hospital and Critical Illness Insurance
• Voluntary Pet insurance
• Employee Resource Groups

Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Title: Senior Manager, Client Services

Location: New York, NY 

Start Date: ASAP

Whalar is the leading, most awarded, independent Creator and Social agency.  We transform brands into cultural drivers by unlocking the full creative power of Creators. 

We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.

With hubs in London, Berlin, New York, and Los Angeles, our reach is global. Learn more: https://www.whalar.com/

About Client Services:

The Client Services team holds the ultimate responsibility for the creative output and flawless execution of our campaigns and programs. With a comprehensive view over all aspects of collaboration, the team works with expert teams and specialist partners, both internally and externally, to bring a brand's creative vision to life. The team has three core functions: overseeing campaigns, budgets, and timing across assigned programs; acting as the central resource to bring in the right expertise at the right time; and facilitating retention and client satisfaction through excellent operational and servicing standards and quality creative output.

Here’s what you’ll do day-to-day:

• Project manage, organize and direct the day-to-day operations of campaign delivery. This includes: managing budgets, timelines, and supporting the team for creator sourcing, contracting, briefing and campaign management
• Manage, help to develop and mentor at least one Campaign Executive, supporting with career pathing and goal setting
• Lead or be an active participant on internal and external meetings, adding value with keen knowledge of the brand, roster of creators, strategy and campaign goals/ KPIs

Here’s what we’re looking for:

• 4+ years’ agency or brand experience, including team management
• Strong detail-oriented communication, organizational and interpersonal skills
• Solid understanding of the social media advertising ecosystem and an insatiable appetite for learning about industry innovations
• Appreciate and understand the value of creativity
• Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working
• Be a curious self-starter with a problem-solving mindset and a proactive ‘can do’ attitude

The salary range for this role is $65,000 - $75,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and ultimately budget approvals.

Our values:

At Whalar Group, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. Learn more.

The perks:

Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs.

• Medical, Dental, Vision
• 25 days of PTO + Sick days + Winter break
• Retirement planning with employer match
• Monthly phone/internet reimbursement
• Professional development stipend
• New joiner's Home office allowance 
• Up to 16 weeks of paid parental leave
• Volunteer days
• Identity theft protection & Legal assistance
• Company Paid Life & Disability Insurance
• Voluntary Life Insurance Policy
• Voluntary Hospital and Critical Illness Insurance
• Voluntary Pet insurance
• Employee Resource Groups

Whalar Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Title: Campaign Manager / Senior Campaign Manager

Work Location: Berlin (Remote First but need to be able to come into office)

Start Date: As soon as possible

Whalar is the leading, most awarded, independent Creator and Social agency.  We transform brands into cultural drivers by unlocking the full creative power of Creators. 

We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.

With hubs in London, Berlin, New York, and Los Angeles, our reach is global. Learn more: https://www.whalar.com/

About the role:

As our business continues to grow across the DACH region, we’re looking for a Client Services Manager to lead the day-to-day delivery of key client campaigns.

In this role, you’ll be responsible for ensuring campaigns are executed seamlessly — on time, on budget, and to the highest quality standards. You’ll act as a central point of coordination across internal teams, creators, and clients, while also supporting and guiding junior team members.

This is a great opportunity for someone who enjoys combining operational excellence, client management, and creative thinking in a fast-moving environment.

Here’s what you’ll do day-to-day:

• Lead day-to-day campaign delivery, ensuring timelines, budgets, and KPIs are met
• Oversee and support Client Services Executives, setting priorities and ensuring high-quality output
• Track budgets and monitor spend across campaigns
• Review creator selections and content to ensure quality and alignment
• Support (and occasionally lead) client communications and meetings
• Oversee reporting, ensuring data is accurate and insights are clear and actionable
• Identify opportunities to improve processes and ways of working

Here’s what we’re looking for:

• 3+ years of experience in an agency, brand, or digital marketing environment
• Experience managing or mentoring junior team members
• Strong organisational skills with the ability to manage multiple campaigns simultaneously
• Confident communicator with experience supporting or leading client interactions
• Strong attention to detail, particularly across budgets, timelines, and content quality
• A solid understanding of the social media and creator landscape, especially within DACH
• A clear appreciation for creative excellence and high-quality content
• Experience leveraging AI tools or emerging technologies to improve workflows, efficiency, or campaign performance
• A proactive, solution-oriented mindset with a strong sense of ownership
• Comfortable working in a fast-paced, collaborative environment

Language Requirements

• Native-level German
• Fluent, professional English (written and spoken)
• Additional languages are a plus

We are an office-based company located in Kurfürstendamm, Berlin, with a flexible approach to in-office days. Employees are asked to work from the office three days a week, choosing the days that suit them best. However, we come together every Thursday as a team to collaborate, connect, and celebrate the vibrant and unique Whalar culture!

Our values:

At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The perks:

Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.

• 25 days of PTO + winter break
• Monthly phone/internet reimbursement
• New joiner's home office allowance 
• Professional development stipend
• Up to 16 weeks of paid maternity/paternity leave
• Monthly Well-being Allowance
• Volunteer days
• Social programs

Job Title: Jr. Campaign Manager (Executive)

Work Location: Berlin, DE (Hybrid)

Start Date: ASAP

Whalar is the leading, most awarded, independent Creator and Social agency.  We transform brands into cultural drivers by unlocking the full creative power of Creators. 

We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.

With hubs in London, Berlin, New York, and Los Angeles, our reach is global. Learn more: https://www.whalar.com/

About the role:

We’re looking for a Jr. Campaign Manager to join our team, someone who is passionate about the creator economy, deeply connected to social media culture, and excited to work at the intersection of brands and creators.

In this role, you’ll act as a key link between creators and the business, helping bring campaigns to life from idea through execution. You’ll work closely with our Associate Director and wider team to ensure campaigns run smoothly, content meets the highest standards, and creators feel supported every step of the way.

This is a great opportunity for someone who is both highly organised and creatively curious, someone who enjoys structure and detail, but also thrives in a fast-moving, collaborative environment.

Here’s what you’ll do day-to-day:

• Source and evaluate creators across key social platforms
• Manage creator relationships end-to-end across campaigns
• Write and deliver clear, inspiring creative briefs
• Review content to ensure quality, brand alignment, and compliance
• Coordinate timelines, content schedules, and campaign delivery
• Track performance and support reporting and insights
• Stay on top of trends and bring fresh ideas into the team

Here’s what we’re looking for:

• 1+ years of experience in project management, influencer marketing, or the creator landscape
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Confident communicator with excellent interpersonal skills
• A proactive, solution-oriented mindset with a high level of ownership
• Genuine passion for social media, creators, and digital culture
• Strong attention to detail, particularly when reviewing content and managing processes
• Comfortable working with data, tracking performance, and managing budgets
• A collaborative team player who is flexible and willing to take initiative
• Thrives in a fast-paced, evolving environment
• A strong appreciation for creative excellence, with an eye for high-quality, culturally relevant content
• Experience leveraging AI tools or emerging technologies to improve productivity, workflows, or campaign performance
• Must possess native-level German language skills and be fluent (written and spoken) in English.

Why Join Us

• Work at the forefront of the creator economy, partnering with leading brands and talent
• Be part of a collaborative, international team with a strong culture of trust and ownership
• Gain exposure to end-to-end campaign delivery and develop both creative and operational skills
• Contribute to shaping work that is culturally relevant and impactful

We are an office-based company located in Kurfürstendamm, Berlin, with a flexible approach to in-office days. Employees are asked to work from the office three days a week, choosing the days that suit them best. However, we come together every Thursday as a team to collaborate, connect, and celebrate the vibrant and unique Whalar culture!

Our values:

At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The perks:

Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.

• 25 days of PTO + winter break
• Monthly phone/internet reimbursement
• New joiner's home office allowance 
• Professional development stipend
• Up to 16 weeks of paid maternity/paternity leave
• Monthly Well-being Allowance
• Volunteer days
• Social programs