Wave
Our mission
Since 2014, our Sendwave app has allowed Africans in the US, the UK, and Canada to send money instantly to mobile money wallets in Kenya, Uganda, & Tanzania, saving our users over 70% relative to Western Union and MoneyGram.
In 2016, we expanded our scope and began building Wave, a mobile money product for domestic markets in Africa.
The problem: Nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason — the fees are too high, the closest branch can be miles away, and most merchants only accept cash. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
How we're solving it: We're building financial services to work as they should: no account fees, instantly available and accepted everywhere. In places where electricity, water and roads don't always function, we're creating financial infrastructure that "just works." At the end of 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments; in 2019, wwe launched in Cote d'Ivoire. Our goal is to make Africa the first cashless continent. That's where you come in...
Who are we?
- We're a distributed HQ team of ~60 people who are deeply passionate about our mission of bringing great financial services to the people who need them most.
- We have a Country Office in Senegal with about 70 people and have recently opened another Country Office in Cote d’Ivoire.
- We’re backed by world-class investors including Khosla Ventures, Founders Fund, Y Combinator, and the cofounders of PayPal.
Our values
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We’re egolessly mission driven
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We focus ruthlessly on the most important thing
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We’re embarrassingly honest to stay aligned and move quickly
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We don’t wait – we live our fullest lives now
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We maximize our rate of learning
We're growing quickly, see our job openings below. If you are interested in roles with our international remittance team (SendWave), see here.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
To achieve our mission, Wave partners with a range of organizations to enable seamless payments for essential services. As a Payments Projects Lead, you’ll play a central role in driving large, complex, cross-functional initiatives at the intersection of Product and Payments. This includes owning end-to-end delivery of strategic projects, such as B2B initiatives, while collaborating closely with internal teams and working extensively with both field and corporate partners.
In this role, you'll;
- Own the end-to-end management of complex, cross-functional ops project to scale payments for new products and partners .
- Take complete ownership of critical ops projects, making sure we communicate and address every blocker we encounter.
- Drive these projects fast, through close collaboration and great communication with our product teams and our corporate and informal merchant facing ops teams.
- Take great notes and keep project docs live and up to date at all times, so we can work asynchronously and across borders without delay.
- Talk to users, corporate partners and informal merchants in the field, asking probing questions to get insights and clarify blockers.
- Be a problem solver, think out of the box and be proactive.
Key details
- Location: You'll work from our office in Dakar and may travel to field locations.
- Work authorization in Senegal.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- 5+ years of experience in retail sectors and/or FMCG, ideally with a background in project management or consulting.
- Bachelor’s or Master’s degree in Project Management, Business Administration, or a related field, with strong knowledge of fintech, mobile money, banking, or payments.
- Proven experience managing large, complex and cross-functional projects.
- Strong communication skills in English and French, with experience collaborating across internal teams and external partners.
- Highly organized and detail-oriented, able to track multiple projects in a fast-changing environment.
- Proactive problem solver, able to identify risks, raise blockers, and drive projects to completion.
- Analytics skills.
You might be a good fit if you
- Enjoy collaborating and communicating with multiple stakeholders.
- Have strong interpersonal skills as you will interact with a variety of stakeholders, both internal and external.
- Love owning projects end-to-end, you work autonomously but know when to escalate issues to internal teams or external partners.
- Are skilled at managing multiple projects simultaneously and keeping track of shifting priorities,
- Adapt quickly to changing conditions and priorities.
- Are resourceful and curious, finding ways to make things work.
- Ask questions proactively, request clarifications, and follow up regularly to ensure progress.
- Are data-driven and a critical thinker with basic technical aptitude.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We’re looking for a Corporate Merchant Field Officer who will be responsible for assessing the merchant network periodically and identifying execution issues and risks in order to help improve the quality of our service and the level of reliability of our merchant network.
In this role, you'll;
- Make daily field visits to ensure that the corporate network is working properly.
- Monitor the activity of merchants and make sure they are transacting.
- Check the conformity of Wave branding, materials or operations.
- Visits and analyze corporate merchants as a Wave customer.
- Inspects the merchant environment to detect possible concerns and areas for improvement.
- Performs transactions as a regular customer and asks specific questions to assess service quality and compliance.
- Analyze and report merchants’ behavior and answers.
- Develops the report (questionnaire) with the full experience of each merchant visited.
- Follow up on field activation and promotion activities and gather data as per the provided template.
- Analyze the corporate teams' adherence to processes and policies through random calls.
- Executes other internal audit admin tasks as may be assigned.
- Training of corporate or raise their awareness of processes, business app or best practices.
- Check and monitor compliance with commitments (service quality, deadlines, equipment, etc.).
- Be able to support for corporate deployment, corporate setup.
Requirements
- At least 2 years of experience in field roles, assessing service quality or conducting surveys/data collection
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Good written communication.
- Great attention to detail.
- Outstanding memorization abilities.
- Well-organized and flexible.
- Ability to conduct duties discreetly and impartially.
- Good training skills.
- Good knowledge of google forms, sheet etc.
- Fluency in French. English will be a plus.
Key details
- Location: You'll work from our office in CI and may travel to field locations.
- Work authorization in CI is required
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work
- Airtime reimbursement
- Free food and a beautiful office space
You might be a good fit if you
- Have worked in the field - either in selling, network management, communication or distribution.
- Are result-oriented, with an engaging personality and a good ability to build trust.
- Communicate effectively and often, both in writing and in person, to the point of over-communication.
- Are detail-oriented and seek to achieve excellence in everything you do.
- Adjust quickly to changing conditions and any environment.
- Great at data gathering, reporting and analytics to draw insightful conclusions.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
As a Payment Sales Representative, you will be part of the Corporate team and will be responsible for prospecting and acquiring new corporate businesses. You will also help create revenue-generating commercial products that corporates will appreciate to increase our non-P2P revenue.
In this role, you'll;
- Source business partnerships for Wave's business products.
- Participate in the elaboration of the sales strategy.
- Figure out how we grow our business customer base day after day.
- Build relationships to enable Wave to grow and operate effectively in Côte d’Ivoire.
- Provide feedback from daily activities.
- Support the Payment strategy in specific locations within Côte d’Ivoire.
- Prospect and acquire new corporates at targeted locations.
- Provide feedback from daily field operations that impact other departments and activities, such as marketing and agent management teams.
- Supporting the growth of our operational activities - figuring out how we can grow our merchant customer base day after day within an assigned region of Côte d’Ivoire.
Key details
- Location: You'll work from our office in Abidjan.
- You must have work authorization in Côte d’Ivoire.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Fluent in French, with a good command of English.
- Bachelor's degree in Sales, Administration, or Business Management.
- At least 3 years experience in a similar position.
- Worked in the field force with a proven track record in building segmentation and targeting.
- Demonstrated analytical abilities and problem-solving skills.
- Industry experience and use of a CRM.
You might be a good fit if you
- Have strong sales skills.
- Have a strong network or pipeline of potential corporate clients.
- Demonstrate tenacity and a willingness to go the distance to get something done.
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Are excessively detail-oriented and seek to achieve excellence in everything you do.
- Are client-oriented and have strong interpersonal skills.
- Are a diplomatic speaker.
- Have a teamwork spirit.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
Expanding our merchant network and caring for our existing businesses are very important to us. Therefore, we are looking for a Merchant Opening Territory lead passionate about driving business growth and enhancing merchant satisfaction. Reporting to the Merchant Opening Regional Lead, you will oversee the deployment of merchant products and effectively lead a merchant opening team within a specified zone. Your day-to-day activities will involve detailed planning, rigorous coordination, and the implementation of best practices in merchant onboarding and support.
In this role, you'll;
- Supervise a team of field-based merchant openers.
- Support the merchant strategy in specific locations in The Gambia and ensure activities align with quarterly objectives to grow our operations.
- Train, manage, and assist merchant openers daily.
- Follow up on individual performance and assist with the preparation of team reports.
- Assist with the onboarding of specific big partners.
- Do a follow-up on all the inbound from the support team in a specific location.
- Provide feedback from existing merchants or prospects about their needs, problems, or technical issues encountered in the field with the merchant product.
- Assist and provide feedback from daily openings and BTL activities in specific locations.
Key details
- Location: This is a field role. You will be based in Kotu and may travel to other field locations across the country as needed.
- Work authorization in The Gambia.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- 3+ years of relevant work experience specifically managing a network in Gambia, including at least 1 year managing field-based teams (+50 persons).
- Fluent in English.
- Good knowledge of local languages is a must.
- Must have worked and overseen merchant network activities in Gambia.
You might be a good fit if you
- Communicate effectively and often, both in writing and in person, to the point of over-communication.
- Are detail-oriented and strive for excellence in everything you do.
- Are a self-starter and proactive about achieving ambitious targets.
- Enjoy owning projects - you're autonomous yet know when to escalate problems.
- Have built and led strong teams in achieving key results.
- Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
- Willing to go the distance to get something done.
- Adjust quickly to changing priorities and conditions.
- Think about culture and process from the user's perspective.
- Are tech-savvy: comfortable navigating Excel and onboarding to new tools.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
Our organization is growing quickly, creating demanding roles with ample room for professional and personal growth. We have launched several business products and are looking to scale up acquisitions for these products. We're looking for a Sales Group Lead who's resourceful, organized, and proactive about getting things done. You'll be responsible for building and implementing a sales strategy and managing our Sales Representatives team in Côte d’Ivoire.
In this role, you'll;
- Be responsible for bringing on and managing relationships with key organizations for Wave business products, including APIs, bulk payment, cash collection, and merchant payments.
- Manage a team of sales representatives responsible for growing the portfolio of organizations using Wave's business products.
- Be revenue-focused on how we can cross-sell products to our clients, evangelize the products, and be personally involved in acquiring businesses.
- Own plans and strategies for acquiring businesses and achieving the company's sales targets.
- Document and share progress on the sales pipeline to support organizational planning, financial forecasting, budgeting, and strategic planning.
- Establish the inbound lead requirements needed to meet your sales objectives.
- Establish and foster partnerships and relationships with key customers both externally and internally.
- Build a process and funnel for prospecting, negotiation, onboarding, activation, and expansion (or something that can resume the sales value chain?)
- Work collaboratively across teams - including Compliance, Engineering, Product, and Marketing
Key details
- Location: You'll work from our office in Abidjan and may travel to field locations within Cote d'Ivoire.
- Work authorization in Côte d'Ivoire.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space
Requirements
- Fluent in English & French.
- A degree in Sales, Marketing, or any related field.
- Previous experience in sales/business development.
- 7+ years of experience in sales, especially in mobile money/financial services.
- Worked in the field force with a proven track record in building segmentation and targeting.
- Successfully managed a sales team with experience in sales coverage models and quota setting.
- Demonstrated analytical abilities and problem-solving skills.
- Industry experience and use of a CRM
You might be a good fit if you
- Have developed functional systems to drive your work independently.
- Have a great network and business contacts.
- Have strong financial acumen.
- Are metrics/results-driven
- Are Tenacious
- Have previous sales experience for B2B products.
- Have good management experience.
- Are strong at building relationships
- Experience driving partnerships with companies in the primary and secondary economic sectors
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave