The Lease, Market & Data (LMD) org is at the heart of that transformation owning the roadmap for Lease & Market and the data product surface area that powers insights, workflows, and our biggest bet: Lease Intelligence.

As a Director of Product you will take full ownership of the LMD portfolio strategy, lead a team of senior product managers, and drive measurable growth outcomes across adoption, retention, and revenue.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

Here is what you can expect as a Director of Product:

• Lead Asset Intelligence: vision, execution, rollout strategy, and scaling plan.
• Create alignment across squads and stakeholders; simplify complexity and make hard calls.
• Partner with GTM leaders on positioning, pricing/packaging considerations, and customer rollout.
• Ensure the offering delivers enterprise-grade outcomes: workflow integration, trust, governance, and measurable ROI.
• Raise the bar on product craft: world class UX, information architecture and time-to-insight.

To succeed in this role you have:

• 8+ years product management experience, including people management (managing Sr PMs / PM leads).
• Proven experience owning a portfolio or domain in enterprise B2B SaaS at scale.
• Track record of shipping major products or expansions (including at least one meaningful 0 to scale initiative).
• Demonstrated track record of shipping GenAI features to production (not prototypes) and iterating based on real usage.
• Strong product craft: discovery, prioritization, PRDs, execution, cross-functional leadership, and crisp decision-making.
• Excellent cross-functional leadership and executive communication—able to align stakeholders and drive decisions

Strong Plus: 

• Experience with LLM product patterns: retrieval + grounding, evaluations, prompt/versioning strategy, feedback loops, human-in-the-loop, and monitoring.
• Experience in CRE, leasing, marketplaces, fintech workflows, or other document/transaction-heavy domains.
• Proven ability to drive adoption + monetization outcomes (activation, retention, expansion), not just feature delivery.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

VTS is looking for a Systems Administrator to join our IT team. In this role, you will be part of the operational core of our New York headquarters and a key contributor to a rapidly growing business. Reporting to the Director of IT, you will be a critical technical resource across all aspects of our corporate IT infrastructure, core systems including SSO, identity and access management, SaaS management, workflow automation, network operations, and GSuite; business-critical platforms including NetSuite, Salesforce, and our HRIS; and engineering tools including GitHub, Datadog, and AWS. You will directly impact the day-to-day productivity of the entire workforce and expand your IT experience across every layer of the infrastructure.

But this is not just an operations or support role. It is an opportunity for someone who spots inefficiencies and fixes them, implements high-impact IT changes across the org, and builds automation pipelines and AI-assisted workflows that scale with the business. You will come in, learn the tools fast, and move from keeping the lights on to asking the questions we most want answered: “What manual processes exist today that automation could eliminate tomorrow?" If these questions excite you, this role is for you.

Here’s What You Can Expect

• A high-impact, high-ownership role where you are part of the on-site IT presence for our New York office with direct visibility to IT leadership from day one
• Active participation in AI and automation projects alongside a forward-thinking technical IT team that is building orchestration and agentic workflows, integrating AI tooling, and modernizing how IT operates at scale
• The freedom to surface and lead value-add projects. If you spot an inefficiency or an opportunity, you will have the support to do something about it
• A collaborative environment where you partner with technical and non-technical teams across the org, directly contributing to a more efficient and productive workforce
• The opportunity to help build and deliver IT services that are reliable, scalable, and easy to use resulting in an educated, empowered organization

What You’ll Need to Be Successful

• You are a self-starter. You do not wait for a ticket to tell you what is broken or what could be better. You see it, own it, fix it, and document it so it never happens again.
• You are endlessly curious about AI and automation. You stay current, experiment on your own, and bring ideas from what you have learned directly into your work. Orchestration, AI-driven workflows, and intelligent tooling are not buzzwords to you, you know how the different models respond and you are already building with them.
• You think in systems, not tickets. A mature IT environment excites you because you are already ahead instead of being reactive. 
• 4+ years of IT experience in a corporate environment, ideally at a high-growth tech or SaaS company.
• 1+ years of hands-on experience in workflow or IT automation on platforms such as Workato, Okta Workflows, Zapier, n8n, or comparable tools.
• Hands-on Mac and Windows endpoint management experience using Jamf or Ninja RMM, our environment is 90% Mac and 10% Windows.
• SaaS administration experience across Google Workspace, Okta, Slack, and Zoom, with a track record of improving how those platforms are managed.
• Experience leading or owning IT change initiatives, not just executing tasks, but scoping, planning, and driving meaningful change across an organization.
• Strong communication skills and the confidence to present ideas upward, push back when something does not make sense, and bring colleagues along on new ways of working.
• Bonus points: 
  • Security mindset: you think about access controls, compliance, and risk as a natural part of how you build, not as an afterthought
  • Experience with SaaS lifecycle management and optimization
  • Familiarity with Atlassian products including Jira and Confluence

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

The Chief of Staff is a high-visibility leadership role responsible for the operational success of the VP, General Manager’s organization. Acting as a strategic partner, you will ensure the business operates at peak velocity by driving key initiatives, improving organizational effectiveness, and aligning teams around strategic priorities. You will translate high-level goals into clear execution plans across the business, providing clarity in a fast-paced, complex environment.

This role is designed for a seasoned operator who excels at driving accountability among senior leaders and building the systems necessary to scale a SaaS business. You will identify operational gaps, mitigate risks before they impact the bottom line, and act as an extension of leadership—prioritizing, executing, and communicating critical projects to enable the executive team to operate at maximum efficiency.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

• Drive the Operating Cadence: Design and manage the GM’s leadership meetings, QBRs, and planning cycles to ensure the team is aligned and hitting KPIs.
• Force Execution: Partner with Product, Sales, CS, and Engineering leaders to unblock projects and hold senior stakeholders accountable for deliverables.
• Prioritize Ruthlessly: Act as a surrogate for the GM in high-level meetings, surfacing critical risks early and filtering out noise to focus the organization on top priorities.
• Build Systems & Visibility: Develop dashboards and reporting structures that provide real-time clarity on business health and cross-functional performance.
• Lead Special Projects: Own high-impact, ambiguous initiatives that don’t have a natural home (e.g., market expansion research, internal restructuring, or post-launch retrospectives).
• Facilitate High-Stakes Decisions: Prepare briefing materials, research, and frameworks that enable the GM to make fast, informed decisions.
• Strategic Execution & Cross-Functional Leadership
  • Partner with executive leadership to define, prioritize, and drive the company’s most critical initiatives
  • Help formulate and drive longer term business strategy as well as short term strategic planning and alignment with FP&A processes
  • Lead cross-functional execution across Product, Sales, Customer Success, and Engineering to ensure alignment and delivery
  • Proactively identify risks, surface issues early, and drive timely decision-making
• Operational Excellence & Systems Thinking
  • Build and implement operating cadences, dashboards, and tracking mechanisms to measure progress against key priorities
  • Establish structure and clarity in ambiguous or evolving environments
  • Continuously identify opportunities to improve organizational effectiveness and execution
• Executive Partnership & Accountability
  • Act as a trusted advisor and thought partner to senior leadership
  • Help prioritize competing demands and ensure focus on the highest-impact work
  • Hold executive leaders accountable for commitments, deliverables, and outcomes
• Communication & Alignment
  • Drive alignment across the leadership team through clear communication, structured updates, and effective meeting cadences
  • Prepare executive-level materials, including presentations, briefings, and business reviews
  • Facilitate leadership meetings, ensuring clear agendas, decisions, and follow-ups
• Special Projects
  • Lead high-impact, often ambiguous initiatives from concept through execution
  • Conduct analysis and develop recommendations to support strategic decisions

To Thrive in This Role, You’ll Need:

• 5+ years experience in high-growth SaaS operator roles (e.g., Biz Ops, Product Ops, RevOps, or a prior CoS/Founder role) OR deep domain expertise in SaaS business models and operations gained from consulting and private/growth equity backgrounds.
• Executive Presence: The confidence to challenge senior leaders and the diplomacy to drive consensus across competing departments.
• Clarity from Chaos: A proven ability to walk into an ambiguous environment and build the structure, processes, and documentation needed to scale.
• Deep SaaS Literacy: You understand the operational levers of a SaaS P&L—churn, NRR, CAC, and product velocity as well as financial levers - bookings/sales targets achivement, financial analysis, unit economics, financial performance ratios
• Strong Judgment: You know when to handle a situation yourself and when to escalate to the GM.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

We are seeking an experienced Senior Engineer to serve as the technical architect and lead for our Cloud foundation. In this role, you won’t be just maintaining systems; you will be defining the future of how our infrastructure evolves. You will own the scalability and reliability of our global platforms while leading the charge into Agentic Infrastructure - leveraging AI to build self-healing, autonomous systems that reduce operational toil.

You will act as the bridge between high-level business strategy and deep technical execution, ensuring our Kubernetes-driven environment is not just stable, but a competitive advantage.

 ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **

What You’ll Do

• Architectural Leadership: Own the long-term technical roadmap for our AWS/Kubernetes ecosystem. Design and implement multi-region, high-availability architectures that support rapid product scaling.
• AI & Agentic Systems: Proactively identify and implement opportunities to use AI/LLMs to build agentic workflows for infrastructure management (e.g., autonomous scaling, automated incident remediation, and intelligent cost optimization).
• Advanced Orchestration: Lead the evolution of our Kubernetes and Istio service mesh strategy, focusing on performance tuning, advanced traffic management, and developer self-service.
• Infrastructure as Code (IaC): Set the standard for Terraform/OpenTofu usage, building reusable modules and frameworks that empower the entire engineering organization.
• Strategic Optimization: Partner with leadership to manage cloud spend and performance metrics, turning technical efficiency into business revenue growth.
• Mentorship & Influence: Act as a force multiplier by mentoring engineers and influencing cross-functional product teams on best practices for Cloud-native development.
• Incident Response & SRE: Serve as a high-level escalation point for complex systemic issues, conducting deep-dive post-mortems that drive structural improvements rather than quick fixes.
  
  

What Makes You a Great Fit?

• Deep Technical Mastery: You have extensive experience managing large-scale production environments in AWS, with "black belt" level knowledge of Kubernetes internals, networking (VPC/Direct Connect), and Istio.
• The "AI Native" Mindset: You are passionate about the intersection of Infrastructure and AI. You don't just want to monitor a system; you want to build an agent that monitors and fixes it for you.
• Proven Track Record: You have 8+ years of experience in Infrastructure, SRE, or DevOps, with at least 2 years in a Senior-level capacity driving cross-team initiatives.
• Polyglot Engineering: You are highly proficient in Go or Python, and you’re comfortable diving into the application layer (Ruby, Node.js, or Java) to debug performance bottlenecks.
• Security-First Philosophy: While this is an infra-focused role, you bake security into the CI/CD pipeline and underlying architecture by default.
  
  

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

This role is at the front line of VTS’s growth engine. In this expanded version of a traditional SDR role, you’re cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you’ll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. 

At VTS, you’ll be joining a high-impact, lean team partnering in activating new revenue streams. You’ll:

• Drive Strategic Customer Relationships: Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement, serving as a critical touchpoint for ongoing success.
• Ensure Platform Adoption and Value: Proactively engage to monitor product utilization and ensure high adoption rates. Work independently with property teams on issues to achieve resolution. Take a prospect’s vision of their tenant experience goals and work closely with them to develop a viable plan to achieve their goals
• Leverage Engagement Data for Growth: Utilize data to automate busywork so you can focus on connection, enablement and experimenting with strategies to drive growth. This includes tracking customer engagement metrics to provide critical insights and proactively identifying key upsell and expansion opportunities within managed accounts.
• Scale and Collaborate: You will learn to manage across scale, using data to identify pipeline efficiently while collaborating closely with senior leadership to generate pipeline growth.

What makes you a great fit?

This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment.

• Self-Starter Characteristics: You are curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. Your mindset and hustle matter most, demonstrating the initiative required to manage accounts and opportunities independently.
• Data-Forward Approach: You embrace new tools and want to learn how to use data to work smarter and faster, understanding how to interpret engagement metrics to inform actions.
• Proven success driving pipeline generation or customer satisfaction.
• You thrive on structure, love hitting goals, and excited to be part of a team that’s building something big.
• You bring 2+ years of professional or experience in CRE, SaaS, sales, or customer success.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

VTS is seeking a Senior Product Designer to drive product design for high-impact initiatives within VTS Lease, the industry-leading platform transforming how commercial real estate teams manage leasing, make decisions, and drive asset performance.

In this role, you will drive and execute product design initiatives from early discovery through to shipped features, with a focus on delivering measurable impact. You will design intelligent workflows that leverage AI to generate actionable insights, helping customers make faster, higher-confidence decisions.

You must approach design as a collaborative, iterative process, bringing Product, Engineering, and stakeholders into the work early and often: Especially through collaborative problem framing, ideation, and exploration.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

What to expect as a Senior Product Designer: 

Own Product Design on Initiatives

• • Own product design on initiatives from discovery > definition > design > delivery > iteration.
  • Partner closely with Product Managers to frame problems, define opportunities, and align on product direction.
  • Collaborate with Engineering early to understand technical constraints and opportunities.
  • Help drive alignment across Product, Engineering, and stakeholders to ensure successful execution.

Design AI-Powered Workflows

• • Collaborate with Product Managers to define AI-driven product opportunities.
  • Partner with Engineering to understand system capabilities and shape feasible AI-powered experiences.
  • Create intuitive experiences that embed AI-driven insights directly into the user workflows.
  • Translate complex data, including leases, documents, and market signals, into clear, actionable recommendations.
  • Balance automation with user control to ensure trust, transparency, and good usability.

Solve Complex, Real-World Problems

• • Design for multi-step, high-stakes workflows involving commercial real estate data.
  • Simplify non-linear user journeys across multiple roles, including lease admins, asset managers, and brokers.
  • Map legacy processes and systems to uncover inefficiencies and opportunities for transformation.

Drive Research & Insights

• • Help with discovery efforts to understand user needs, behaviors, pain points, and decision-making processes.
  • Engage customers directly and bring cross-functional partners into the research and synthesis process.
  • Use qualitative and quantitative insights to inform design decisions and prioritization.

Elevate UX and UI Craft

• • Bring a high bar for thorough, detailed, and elegant product design.
  • Create experiences that are not only functional, but also clear, intuitive, refined, and easy to use.
  • Sweat the details across interaction design, information hierarchy, visual design, edge cases, and overall usability.
  • Ensure workflows feel cohesive and thoughtfully designed from end to end, especially in complex enterprise environments.
  • Partner with Product Managers and Engineering to ensure that craft is preserved through delivery - not just in concept.

Practice Collaborative Design

• • Approach design as a team sport, not a solo activity.
  • Facilitate and participate in collaborative ideation sessions with Product Managers, Engineers, and stakeholders.
  • Use workshops (e.g., sketching sessions, QAR, journey mapping) to align teams and generate solutions.
  • Share work early and often, incorporating feedback to improve outcomes continuously
  • Create transparency in process and decision-making, so teams stay aligned and engaged.

What Makes You a Great Fit:

• • Proven experience designing and shipping complex SaaS products.
  • Experience designing data-rich or AI-powered experiences, or strong product design intuition in this space.
  • Strong UX and UI craft, with a demonstrated ability to create detailed, elegant, and easy-to-use experiences.
  • Deep experience collaborating with Product Managers and Engineering partners throughout the design process.
  • Strong facilitation skills, with experience leading collaborative ideation and cross-functional workshops.
  • Comfortable navigating ambiguity and making thoughtful tradeoffs.
  • Skilled in simplifying complex workflows into intuitive user experiences.
  • Strong communicator who can clearly articulate design decisions and influence cross-functional teams.
  • A portfolio that demonstrates end-to-end thinking, impact, craft, collaboration, and execution.

How You’ll Work at VTS:

• • Collaborate daily with Product Managers and Engineers in a highly integrated product team.
  • Engage directly with customers and bring cross-functional partners into the research and validation process.
  • Participate in design critiques and contribute to a strong, evolving design culture.
  • Help define best practices for designing AI-driven, insight-rich workflows.
  • Foster a culture of collaboration, transparency, and continuous iteration.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

 
The Head of Business Transformation (AI) is a high-visibility, cross-functional leadership role responsible for driving the company's internal AI program from strategy through execution. Acting as the operational owner of AI at the business, you will partner with functional leaders to identify where AI creates the highest leverage across revenue growth and margin improvement, design and launch pilots with functional owners, and hold the organization accountable to real business outcomes — not just tool deployments. You will translate the rapidly evolving AI landscape into a prioritized, sequenced roadmap that leadership can align behind and the business can actually execute.

This role is designed for a seasoned cross-functional operator with real authority to change workflows and systems — not just advise on them. You will be trusted and respected across GTM, Customer Success, Finance, and Operations, with the C-suite mandate to move fast, make hard prioritization calls, and drive adoption through functions that have competing priorities. Reporting directly to the SVP of Business Operations, you will own the internal AI transformation roadmap and be accountable for the business impact it generates.

We are looking for an operator who understands the business deeply, is technically dangerous enough to evaluate and direct AI solutions, and has the change management skills and organizational credibility to get programs live and make them stick.

As Head of Business Transformation (AI), you can expect to:

• Own the internal AI transformation roadmap: Build and maintain the company's portfolio of AI initiatives — defining the prioritization framework, sequencing the work, and ensuring executive alignment at every stage. You work with functional leaders to decide what gets resourced and what gets deprioritized.
• Partner with functional owners to identify and launch AI use cases: Embedded with GTM, Customer Success, Finance, and Operations, you will work with functional owners to surface the highest-impact opportunities for AI to drive revenue growth or margin improvement, design the pilots, and manage them from hypothesis through adoption. You are not handing off to someone else to implement — you are in the room until it works.
• Drive adoption and change management: Getting an AI tool live is the easy part. Getting an organization to change how it works is the job. You will work with functional owners to design the change management approach for each initiative — the rollout plan, the training model, the accountability structure, and the feedback loop that separates tools that stick from tools that get abandoned after week three.
• Build the operating model for AI at the company: Establish the governance structure, vendor evaluation framework, and decision rights that determine how AI initiatives are approved, funded, and measured. Build the intake process so that good ideas from anywhere in the company have a path to evaluation and execution.
• Measure and report business impact: Every initiative has a hypothesis and a measurement plan before it launches. You will own the ROI framework — working with the data team to define what success looks like, track it rigorously, and report it to the executive team in a way that builds confidence in the program and informs future prioritization.
• Manage vendors and the AI tool landscape: Evaluate, select, and manage AI vendors across the GTM and operational stack — from outbound and enrichment tools (e.g. Clay) to conversation intelligence (Gong) to workflow automation. You know the landscape, have opinions about it, and can direct vendors rather than being directed by them.
• Influence systems, data, and process: You understand how data flows across the business — across Salesforce, our data warehouse, CS tools, and financial systems — and you use that understanding to evaluate what AI solutions are technically feasible, what data gaps need to be closed before a use case can go live, and how existing workflows need to change to support AI-powered processes.
• Build organizational AI fluency: Not through generic training sessions, but by embedding AI thinking into how functional teams plan, prioritize, and operate. The measure of success is not how many people attended an AI workshop — it is how many workflows have been permanently changed.

To thrive in this role you should have/you must:

• 6+ years in a cross-functional operator role — Business Operations, Revenue Operations, Chief of Staff, Strategy & Operations, or a comparable function at a SaaS company. You have held a role where you had to change how other people's functions worked, without those people reporting to you.
• Demonstrated track record of rolling out AI initiatives that produced measurable business outcomes. Not a pilot that got shelved, not a tool that got purchased but not adopted — a program that changed how a team worked and you can point to the before and after. You should be able to describe at least two or three examples in detail: what the initiative was, how you designed and launched it, what resistance you encountered, how you drove adoption, and what the result was.
• Technical fluency without being a pure technologist. You understand how LLMs work at a conceptual level, how AI agents and workflow automation function, what APIs do, and how data needs to be structured for AI to use it effectively. You can evaluate a vendor's technical claims critically, brief an engineer on what you need built, and identify when a proposed AI solution is technically infeasible given the company's data infrastructure — all without needing to write the code yourself.
• Deep familiarity with the modern GTM and AI tool landscape. You have hands-on experience with tools like Clay, Gong, Outreach or Salesloft, ZoomInfo, and AI-powered workflow automation platforms. You know which tools are genuinely differentiated and which are overhyped, and you have opinions about where the category is heading.
• Organizational credibility and executive presence. You have operated at a level where VPs and C-suite leaders trusted you to tell them what to deprioritize. You can walk into a room with the CRO, CMO, and CFO and hold your own — challenging their assumptions with data, making a clear recommendation, and getting alignment on a difficult tradeoff. You have done this before and you are comfortable doing it again.
• Ruthless prioritization. The AI landscape generates more ideas than any organization can execute. You know how to say no, how to build a framework that feels principled rather than arbitrary, and how to keep the portfolio focused on the initiatives that will actually move the needle on revenue or margin rather than the ones that are interesting to work on.
• Change management skills that have been tested. You have managed a change program where the initial reaction from the function was resistance — and you got through it. You know how to build coalitions, how to make change feel inevitable rather than imposed, and how to identify and work through the real blockers (which are almost always human, not technical).
• Understanding of business data and systems. You are fluent enough in how GTM and financial data is structured — across a CRM, a data warehouse, CS tools, and financial systems — to evaluate technical feasibility, identify data gaps that need to be closed before a use case can go live, and have a credible conversation with a data or engineering team about what it will take to support an AI initiative.

Strongly Preferred:

• Experience with GTM functions – Some of the highest-impact AI opportunities at this stage are in Sales, Marketing, and CS — e.g. outbound automation, conversation intelligence, customer health, proactive churn intervention. Candidates who have lived inside these functions or been deeply embedded in them as operators will have a meaningful advantage.
• Experience with AI tools in production at a SaaS company — not just pilots. You have deployed tools like Clay for outbound enrichment and sequencing, Gong for conversation intelligence and coaching, AI-powered CS platforms, or workflow automation built on LLM APIs, and you have managed the full lifecycle including adoption, iteration, and measurement.
• Familiarity with AI agent frameworks and workflow automation platforms — tools like Workato, n8n, or Claude-powered workflows. You do not need to build these yourself, but you need to understand how they work and be able to direct a technical resource who does.
• Experience managing or evaluating AI vendor contracts and relationships — understands how to structure a pilot agreement, what evaluation criteria matter, and how to avoid getting locked into tools that underdeliver.
• Background that spans more than one business function — operators who have touched GTM teams, Product and Finance are significantly more effective in this role than those who have lived in a single function.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

We are looking for a Director of Solutions to lead and scale our Solutions team (currently 5 members) and play a pivotal role in shaping how VTS brings its full product vision to market.

This leader will sit at the intersection of Product, Sales, Marketing, and Executive Leadership, translating product innovation into compelling, outcome-oriented narratives that resonate with prospective customers. You will own how we visualize, communicate, and demonstrate the value of our platform—ensuring our go-to-market (GTM) story is clear, differentiated, and continuously evolving.

Critically, this role will also lead the evolution of VTS’s end-to-end platform narrative, bringing together our Lease and Activate products into a cohesive, compelling story. You will partner closely with Product to help define how these offerings connect—from data to tenant experience—and ensure that story is effectively translated into the field.This role is critical to ensuring that VTS fully capitalizes on its product innovation—across both Lease and Activate—by clearly articulating its value to the market. You will directly influence how customers understand, adopt, and succeed with our platform, while helping define how VTS brings together leasing, data, and tenant experience into a differentiated, market-leading offering.

This is a highly strategic and hands-on leadership role for someone who thrives in fast-paced environments, is deeply data-oriented, and excels at crafting impactful stories that drive revenue.

Here’s what you can expect as a Director, Solutions:

Lead & Develop the Solutions Team

• Manage and mentor a high-performing team of solutions professionals across both Lease and Activate
• Provide leadership and structure to the Solutions function supporting our tenant experience (Activate) product
• Establish best practices for demos, storytelling, and customer engagement across the full platform
• Build a scalable function aligned to company growth

Own the GTM Narrative

• Craft and continuously refine VTS’s product storytelling across Lease Abstraction, Activate, and data-driven decisioning
• Define and evolve a unified platform narrative that connects leasing, data, and tenant experience
• Translate complex product capabilities into clear, value-based outcomes for customers
• Ensure consistency across demos, decks, and all customer-facing materials

Drive the Lease + Activate Strategy

• Partner closely with Product to shape how Lease and Activate come together as a cohesive offering
• Help define use cases that connect leasing workflows with tenant engagement and retention outcomes
• Bring field insight back to Product to influence roadmap and integration priorities
• Enable Sales to confidently position both products together in a differentiated, outcome-driven way

Partner Cross-Functionally

• Work closely with Product to stay ahead of roadmap developments and shape positioning
• Collaborate with Sales to improve win rates through better storytelling and demo execution
• Partner with Marketing on messaging, launches, and campaigns across both product lines
• Engage with executive leadership to align on strategic narratives

Drive Demo Excellence

• Oversee the development of best-in-class, tailored product demonstrations across Lease and Activate
• Ensure demos are insight-led, data-driven, and aligned to customer pain points across the full customer lifecycle
• Introduce rapid iteration loops based on customer and field feedback

Leverage Data to Improve Performance

• Use data and feedback to continuously refine messaging and approach
• Analyze win/loss trends and demo effectiveness across both product areas
• Build frameworks for measuring the impact of Solutions on revenue outcomes

To succeed in this role you / What makes you a great fit?

• 5–7+ years of experience in Solutions Consulting, Sales Engineering, Product Marketing, or a related field, with team leadership experience
• Proven track record of managing and developing high-performing teams
• Exceptional ability to translate technical products into compelling business value narratives
• Strong data orientation—comfortable using insights to shape strategy and storytelling
• Experience partnering across Product, Sales, and Marketing in a B2B SaaS environment
• Demonstrated success in building or scaling demo environments, playbooks, or GTM assets
• Experience working across multi-product platforms or connecting distinct product lines into a unified story
• Ability to move quickly, iterate often, and operate effectively in ambiguity
• Executive presence and strong communication skills
• Experience in commercial real estate (CRE) or adjacent industries a plus
• Familiarity with tenant experience platforms, property operations, or workplace technology a plus
• Experience with data products, analytics platforms, or AI-driven solutions a plus
• Background in launching or scaling new product lines a plus 

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

The Head of Data & Analytics is a high-visibility, foundational role responsible for establishing the company's single source of truth for data across all functions. Acting as the analytical backbone of the business, you will ensure every critical metric is defined, governed, and reportable from one place — giving leadership the data clarity they need to make fast, confident decisions. You will translate raw data across a modern SaaS stack into a trustworthy, scalable intelligence layer that the entire organization can rely on.

This role is designed for a seasoned data leader who excels at building from scratch — someone who can architect a data platform, establish governance standards, and be a genuine strategic partner to senior leaders – not just delivering data, but shaping decisions. You will connect data to business context, identify what matters, and provide clear, prescriptive recommendations. Reporting directly to the SVP of Business Operations, you will own the data infrastructure that underpins our next phase of growth.

This role is intentionally hands-on to start. You will personally build and shape the foundation of our data platform while partnering closely with leaders across the business. As we scale, you will have the opportunity to evolve into a player-coach, building and leading a small but high-impact data team.

In the first 6-12 months, you will:

• Establish a clear, trusted definition of core company metrics across GTM, Product, Finance, and Customer Success
• Reduce reliance on manual reporting by automating high-impact workflows
• Build a scalable data model that connects our core systems into a coherent source of truth
• Enable leadership to access and trust data without needing constant ad hoc support

What you can expect as the Head of Data & Analytics:

• Build the single source of truth: Audit, rationalize, and own the company's data model end to end — from raw sources through transformation to consumption. Every key metric will have one definition, one owner, and one place to find it.
• Identify the highest-impact manual reporting workflows across functions and automate them: Today, much of our reporting lives across spreadsheets and manual workflows, with no single owner of data. One of your first priorities will be to bring structure, consistency, and trust to this environment, and build a self-serve analytics layer that increases data trust and reduces ad hoc requests across the company.
• Own executive and board-level reporting: Build and maintain the metrics layer that leadership, the board, and ultimately investors rely on — each defined, documented, and reportable from a single governed layer.
• Mature the dbt layer: Partner with engineering team to audit existing dbt models, close gaps, and establish transformation standards that will scale the platform. You won't be coding alone, but you need to be fluent enough to review, direct, and govern the work.
• Establish metric governance: Define the operating model for how metrics are created, changed, and communicated — including a cross-functional process for resolving metric disputes and maintaining a company-wide data dictionary that becomes the authoritative reference.
• Build a scalable, auditable data foundation: Ensure our data is structured, documented, and fully traceable from source systems to reported metrics. Establish clear data lineage, metric definitions, and governance so leadership can rely on data with confidence as reporting needs become more complex.
• Act as a strategic partner to senior leadership: Show up to QBRs, pipeline reviews, and planning cycles with a clear point of view on what the data means and what the business should do next. Be the person who changes decisions — not by reporting the data, but by interpreting it and making actionable recommendations.
• Cross-functional data leadership: Partner with all functions to ensure their data needs are captured, while also challenging assumptions, refining questions, and guiding teams toward the metrics and analyses that drive better decisions. 
• Drive insight and action, not just visibility: Go beyond building dashboards to proactively identify trends, risks, and opportunities across the business. Translate data into clear recommendations and influence leaders on what actions to take — even when it challenges existing assumptions or priorities.

To thrive in this role you have: 

• 7-10+ years in analytics, analytics engineering, or a senior BI role with hands-on data modeling experience, including experience owning or significantly shaping a company’s data model or analytics infrastructure
• Experience building and governing a BI layer (e.g., Looker, Tableau): you know what good looks like, what breaks at scale, and how to make a BI tool something people actually use. 
• Experience working with modern data warehouses (e.g., Snowflake, BigQuery, Redshift):  Warehouse management, schema design, cost monitoring — you understand the platform and can make architectural decisions on it.
• dbt fluency: You can read, write, review, and govern dbt models. You understand staging, intermediate, and mart layer design, and you have strong opinions about what belongs where and why.
• Strong SQL: Window functions, CTEs, and performance optimization are comfortable ground. You write modeling SQL, not just analytical SQL.
• Broad business fluency and SaaS literacy: You understand the operational levers of a SaaS P&L - ARR, NRR, churn, CAC, LTV, product velocity, product adoption, as well as financial levers, such as unit economics, financial performance ratios, financial analysis. 
• Track record of strategic partnership: You have been in rooms with senior leaders and said things that changed decisions — not because you were asked, but because the data told you something important. You elevate data from reporting to a strategic asset that shapes how the company operates and makes decisions.
• Comfort operating without formal authority: You can direct an analytics engineer you don't manage, get a VP to prioritize data quality, and get Finance to adopt a metric definition they initially resisted.
• Strong prioritization instincts: You focus on the highest-impact problems and avoid over-engineering, balancing speed with long-term scalability.

• Experience building from scratch: You have built a data function, a data layer, or a centralized reporting infrastructure at a company that previously had none. You know how to sequence the work and how to manage stakeholder expectations during the build phase.
• Salesforce data model familiarity: You understand how CRM objects map to business concepts and how to extract Salesforce data reliably into a warehouse environment.
• Product analytics experience: You have worked with Mixpanel or a comparable tool and know how to join event-level product data with CRM and financial data to create a complete picture of customer behavior.
• C-suite and investor exposure: You know what executives and investors ask for and what breaks under that scrutiny.
• CS analytics background: Experience with customer health scoring, adoption reporting, proactive value engineering, or churn prediction data models, is a meaningful plus.
• Background in FP&A, investment banking, or management consulting before moving into data — brings structured analytical thinking and executive communication skills.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

As a Senior Product Manager on VTS AI (Lease & Market), your mandate is to evolve our successful Lease & Market products from first principles in an AI-first way - shipping real, measurable GenAI experiences that change daily workflows for asset managers, leasing teams, and brokers.

You will own the end-to-end lifecycle: problem discovery → model + UX strategy → prototyping + evaluation → productionization → launch + enablement → iteration, with a strong emphasis on shipping GenAI capabilities to production that drive revenue impact.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

Here is what you can expect as a Senior Product Manager:

Build AI-first product strategy

• Own the AI-first roadmap for Lease & Market, translating customer workflow pain into a sequence of high-impact releases.
• Define the north-star outcomes and instrument the product to measure them.
• Lead a dual-track discovery + delivery cadence that keeps shipping velocity high without sacrificing quality.

Ship GenAI features with high quality and real-world reliability

• Build with enterprise guardrails: permissions, safety, human-in-the-loop where needed, and clear confidence/citations when applicable.
• Partner with engineering and data/ML to define evaluation strategy: offline evals, test datasets, monitoring, and regression testing.

Optimize for adoption and conversion

• Run experimentation loops: onboarding, activation, in-product education, templates, and usage loops.
• Improve funnel performance across key moments: first value, repeat value, expansion usage, and renewal readiness.
• Partner with GTM (Sales, CS, PMM) to launch with crisp positioning, enablement, and customer feedback loops.

To succeed in this role you have:

• 5+ years product management experience building enterprise grade B2B SaaS products in complex, multi-stakeholder environments.
• Demonstrated track record of shipping GenAI features to production (not prototypes) and iterating based on real usage.
• Strong product craft: discovery, prioritization, PRDs, execution, cross-functional leadership, and crisp decision-making.
• Prototyping & rapid iteration: Proven ability to use modern AI tools (e.g., Bolt/Lovable, Cursor, Claude Code, Figma Make) to quickly generate and test concepts, validating hypotheses with users, and iterating toward higher-quality solutions faster
• Data-driven: ability to define metrics, instrument funnels, interpret results, and make tradeoffs quickly.
• Technical fluency: comfortable partnering on APIs, data flows, system design constraints, and AI/product tradeoffs.

Strong Plus: 

• Experience with LLM product patterns: retrieval + grounding, evaluations, prompt/versioning strategy, feedback loops, human-in-the-loop, and monitoring.
• Experience in CRE, leasing, marketplaces, fintech workflows, or other document/transaction-heavy domains.
• Proven ability to drive adoption + monetization outcomes (activation, retention, expansion), not just feature delivery.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

As a technical leader, you'll drive high-impact, customer-facing projects across major business lines and play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position.

To excel in this role, you'll leverage your experience with complex, tightly integrated applications and services, understanding both their challenges and immense opportunities. Your expertise in building and deploying AI-powered systems will be crucial, always underpinned by the same engineering rigor that guarantees quality, reliability, and scalability, ultimately leading to exceptional customer experiences.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **

To thrive in this role you hold:

• Technical Leadership: You'll define the technical vision and architecture, ensuring the quality, scalability, and reliability of our cloud-deployed software systems.
• Strategic Collaboration: You'll partner closely with other Staff Engineers to align and coordinate technical investments across major product areas.
• Influential Consensus Building: You have a demonstrated ability to build consensus and drive alignment among diverse technical leads.
• Adaptable Expertise: You are technology-agnostic, quickly orienting to new codebases and tools. You also proactively explore and champion emergent technologies and their potential to solve complex problems. You possess strong programming skills in one or more languages such as Ruby, TypeScript, Go, or Python, or Ruby.
• Dedicated Mentorship: You prioritize the growth of both junior and senior engineers. You're adept at pairing, providing insightful feedback through one-on-ones, and offering comprehensive written reviews of technical proposals and pull requests. You also actively support teams in their daily development as a technical mentor.
• Impactful Problem Solving: You are a skilled problem solver capable of identifying and resolving complex technical issues with deep expertise, while also serving as a strategic thinker who creatively advances broad initiatives.
• AI System Experience: You have hands-on experience developing, building, and deploying AI systems.

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

VTS will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability. 

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com