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[InsideBoard AI] Project Manager - Professional Services (Enterprise Digital Enablement Program)
Vo2 Group
New-York, United States...
Project / Program Mgmt
2w ago
[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)
Vo2 Group
New-York, United States...
Project / Program Mgmt
1yr ago
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[InsideBoard AI] Project Manager - Professional Services (Enterprise Digital Enablement Program)
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🌟 VO2 GROUP
Independent French Leader in Tech and Digital Consulting
We are present in Paris, Montreal, Luxembourg, Shanghai, New York, and Geneva, with over 800 consultants 🇫🇷🇨🇦🇨🇳🇺🇸🇨🇭.
🌍 Global leader in customer and corporate experience
We collaborate with the most iconic brands to ensure their success:
✔️ From strategy and innovation
✔️ To large-scale execution, thanks to our expertise in business, tech, data, and AI 🤖✨
🏆 Recognitions & Leadership
Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner
🌿 Champion of "Responsible and Sustainable Tech"
Created with gender parity, advocating for equality through an engaged leadership team 🌟 45% women within our teams Award-winning TopCom campaign in 2024
📜 Certifications and Awards
Salesforce Impact Partner 2024 Cybervadis 2024 Impact Company of the Year 2023 by Choose My Company
VO2 GROUP: The Bright Side of Tech 🌈
---- ---- ---- ---- ---- ---- ---- ---- ---- ----
InsideBoard AI, the AI-focused entity of VO2 Group.
We help companies drive a successful and sustained transformation from adoption to performance. With our powerful success formula based on KPIs, communities and boosters, we create a continuous and engaging environment. Every user is offered a seamless and personalized experience to reach their goals.
Our approach is simple: we start by defining success and we translate it into goals and KPI driven actions. AI creates a unique and stimulating environment and tells each user what to do, how to do it but also why. Several success boosters like training, gamification or challenges are constantly nudging them for actions for success.
We are proud to have household name customers such as General Motors, Stellantis, Michelin, Orange with over 150,000 users across the globe.
Location: Manhattan, New York (Hybrid – 3 days/week on-site)
Job Type: Full-time, Permanent
🚀 About the company
InsideBoard AI is a fast-growing SaaS startup leading the next generation of AI-powered digital enablement, adoption, and performance coaching for enterprise teams. Our platform unifies KPIs, coaching plans, AI assistants, success communities, and in-flow activation into one seamless ecosystem that transforms how large organizations onboard, adopt, and perform on their core systems of work.
After strong success in Europe, we’re entering a strategic acceleration phase in the U.S. market — scaling our presence across Automotive, Manufacturing, Retail, Energy & Utilities, Field Service, and more.
We’re building the U.S. team that will shape this next chapter — and we’re looking for a standout delivery leader to join us.
🎯 About the Role
We’re hiring a Project Manager to support a multi-year enterprise digital transformation program with one of our largest U.S. customers. This role sits at the intersection of consulting, program delivery, SaaS implementation, and enterprise
stakeholder management.
stakeholder management.
You’ll orchestrate cross-BU workstreams, steer delivery, and ensure that InsideBoard AI’s platform (KPIs, Coaching Plans, IRON AI, Success Widgets, activation flows) lands successfully across 65+ business units and 5,500+ advisors.
You’ll engage directly with senior business owners across CX, Learning, Operations, and CRM transformation teams — while working closely with InsideBoard’s product, data, engineering, and advisory squads.
It’s a high-visibility, high-impact role at the heart of one of the most ambitious digital enablement transformations in the U.S.
🧭 Your Key Missions
Program & Project Delivery
• Own the end-to-end delivery plan across multiple business units.
• Drive sprint planning, dependencies, timelines, and risk management.
• Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
• Align functional, technical, data, and product stakeholders on scope and delivery expectations.
• Ensure a consistent operating model across all business units and workstreams.
Stakeholder Management
• Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
• Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
• Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
• Maintain strong communication and alignment across a complex stakeholder landscape.
Consulting & Advisory
• Bring structure, clarity, and best practices to a fast-moving enterprise program.
• Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
• Identify gaps and propose actionable solutions to accelerate adoption and performance.
• Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential.
Quality & Delivery Excellence
• Ensure configurations and deliverables meet requirements and follow governance guidelines.
• Track adoption, usage, and value realization; escalate risks before they become issues.
• Support run-phase operations (activation strategy, quarterly coaching cycles, content updates).
• Maintain high delivery standards in a dynamic, multi-BU program.
✅ What You Bring
Required
• 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
• Strong customer-facing presence with experience managing senior stakeholders.
• Proven ability to drive delivery in a complex enterprise environment.
• Excellent project management skills — planning, risk management, documentation, governance.
• Strong communication, executive storytelling, and meeting facilitation skills.
• Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
• 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
• Strong customer-facing presence with experience managing senior stakeholders.
• Proven ability to drive delivery in a complex enterprise environment.
• Excellent project management skills — planning, risk management, documentation, governance.
• Strong communication, executive storytelling, and meeting facilitation skills.
• Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
Preferred
• Experience in enablement, customer experience, or operational performance programs.
• Background in analytics, KPIs, or coaching frameworks.
• Experience with AI-driven platforms or digital adoption technologies.
• Experience in large-scale contact center, retail, automotive, or field service operations.
• Bilingual (French/English) is a bonus.
💰 Compensation & Benefits
- Base Salary: Competitive, commensurate with experience
- Vacation: unlimited paid time off
- Sick Days: 10 per year
- Health Benefits: a dedicated allowance to choose the best option for your health.
📍 Where You’ll Work
VO2 Group – US Headquarters 27 W 20th St, 8th Floor, New York, NY 10011
Hybrid: In-office 2-3 days per week, flexible around team collaboration.
✨ Why Join VO2 and InsideBoard?
You’ll be part of a global movement reimagining how organizations drive change through data, design, and technology. At VO2 Group, we champion autonomy, growth, and collective success.
If you’re looking for a role where you can shape both digital strategy and user impact, let’s talk.
📬 Ready to Apply?
Send your resume and a short note to our HR team (stephanie.toussay@vo2-group.com) about why you’re excited about this role or apply directly through this job ad. We can’t wait to meet you!
Ready to apply?
Apply to Vo2 Group
Vo2 Group
View all jobs →
[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)
Share this job
🌟 VO2 GROUP
Independent French Leader in Tech and Digital Consulting
We are present in Paris, Montreal, Luxembourg, Shanghai, New York, and Geneva, with over 800 consultants 🇫🇷🇨🇦🇨🇳🇺🇸🇨🇭.
🌍 Global leader in customer and corporate experience
We collaborate with the most iconic brands to ensure their success:
✔️ From strategy and innovation
✔️ To large-scale execution, thanks to our expertise in business, tech, data, and AI 🤖✨
🏆 Recognitions & Leadership
Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner
🌿 Champion of "Responsible and Sustainable Tech"
Created with gender parity, advocating for equality through an engaged leadership team 🌟 45% women within our teams Award-winning TopCom campaign in 2024
📜 Certifications and Awards
Salesforce Impact Partner 2024 Cybervadis 2024 Impact Company of the Year 2023 by Choose My Company
🚀 VO2 GROUP: The Bright Side of Tech 🌈
---- ---- ---- ---- ---- ---- ---- ---- ---- ----
Job Description: Program Manager (junior / intermediate)
Position Overview: Our NYC team is seeking a skilled and dedicated Program Manager to support and oversee the development and execution of software projects within our organization. The successful candidate will collaborate closely with project teams, stakeholders, and cross-functional groups to ensure the timely and successful completion of software projects in alignment with the organization's objectives.
Key Responsibilities:
- Lead Agile and Scrum practices and facilitate ceremonies (planning, stand-ups, reviews, retrospectives).
- Collaborate with Product Owners and delivery teams on backlog grooming and task prioritization.
- Maintain project roadmaps, timelines, and dependencies.
- Coordinate with cross-functional teams to support smooth project execution and on-time delivery.
- Ensure teams have access to required tools and resources.
- Track project progress, sprint metrics, and milestones; prepare status updates for stakeholders.
- Identify and mitigate risks and issues proactively.
- Oversee quality assurance and promote continuous improvement.
- Act as the main point of contact for clients and partners.
- Track budget and adapt plans as needed.
- Contribute to a collaborative team culture and continuous learning.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
- Proven experience as a Program Manager or similar role in software project management.
- Strong leadership skills and a track record of successfully managing cross-functional teams.
- In-depth understanding of software development methodologies, technologies, and best practices.
- Excellent communication, problem-solving, and critical thinking skills.
- Tools: Proficiency in Jira and Confluence; Salesforce familiarity is a plus.
- Deep knowledge of Scrum, Agile, and related frameworks (Kanban, SAFe); Waterfall or hybrid exposure is beneficial.
- Strong communication, risk management, and stakeholder engagement.
- Agile certifications (PMP, PgMP, CSM, CSPO) are a plus.
- Strategic thinker who is adaptable, detail-oriented, and skilled at guiding a team.
If you are ready to excel in a dynamic and challenging environment, with a strong passion for driving software projects to successful completion, we encourage you to apply for this exciting opportunity. Join our team and contribute to our mission of delivering high-quality software solutions that exceed expectations 🚀 !
What we offer:
- competitive salary + annual bonus
- Safe Harbor 401k
- Hybrid teleworking policy
- Health insurance envelope
- 20 days paid vacation
- 10 paid sick days
- To be part of a human-sized team within a large group
- Offices located in the heart of Manhattan
Interview process:
1. Meeting with Stéphanie, our HR Manager
2. Technical interview
3. Potential meeting with the client team
4. The last meeting to present our offer to you
Ready to apply?
Apply to Vo2 Group
Vo2 Group
View all jobs →
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