job Description for a veterinary assistant 

Summary:
The Veterinary Assistant supports veterinarians and veterinary technicians in providing care for animals. This role involves assisting in medical procedures, maintaining a clean and safe environment, and enhancing the overall experience for clients and their pets.

Responsibilities:

• Assist veterinarians during examinations and medical procedures.
• Prepare animals and equipment for surgery and other procedures.
• Administer medications and vaccinations as directed by the veterinarian.
• Maintain cleanliness and organization of the clinic, including sterilization of instruments.
• Provide general care and feeding for animals in the clinic.
• Record keeping and updating of patients' medical files.
• Educate clients on basic pet care and post-treatment care instructions.
• Assist in handling and restraining animals safely and humanely.

Required Skills:

• High school diploma or equivalent.
• Previous experience in a veterinary or animal care setting is preferred.
• Strong communication and interpersonal skills.
• Ability to handle animals safely and compassionately.
• Basic understanding of animal behavior and medical terminology.
• Physical stamina to lift and restrain pets of various sizes.
• Attention to detail and ability to follow instructions precisely.
• Certification as a Veterinary Assistant (preferred but not required).

Veterinary Student Externship

About the hospital: Bay Beach Veterinary Hospital in the heart of Virginia Beach, Virginia is seeking a veterinary student extern to join our 6 doctor general practice. We have a strong focus on maintaining exceptional client communication, patient care and medical protocol standards. We believe every patient and client deserves the best medicine and care we can offer. Bay Beach Veterinary Hospital also has a multi-doctor emergency practice located just 20 minutes away.

Our area has almost anything you can imagine as far as activities, restaurants, breweries and events. Virginia Beach has excellent schools and specialized academies for students. There is also a wide range of outdoor activities and quick access to the mountains and ocean. An array of dog parks and outdoor activities like hiking are available along with much more to do and see.

Ideal candidates will share our commitment to learning and collaboration and thrive in a fast-paced environment. Come join us!

Why consider an externship with Bay Beach Veterinary Hospital?

• Mentorship from multiple strong veterinarians who are excited to welcome a student
• 19 employee DVMs (6 GP and 13 ER DVMs between 2 hospitals) 
• Team has strong clinical skills in the areas of surgery and ultrasound
• Gain experience with basic surgeries
• Visiting specialists provide echocardiogram and advanced ultrasound services
• 90% companion animal, 10% exotics (desire to see exotics cases not required, however exotics mentorship is available)
• Fully equipped with in-house lab capabilities, digital x-ray, and ultrasound
• Excellent culture, collaborative environment, and low turnover

What we offer externs:

• Stipend to offset the cost of housing and travel
• Opportunities to connect with multiple VetEvolve practices

Why VetEvolve:

• VetEvolve's Support from the Start program is designed to provide new veterinarians with mentorship, hands-on training, and a customized post-grad experience to build a strong foundation. This includes assigned mentors, individualized mentorship plans, and opportunities for specialized training and continued education to help you develop your skills and confidence while fostering a healthy work-life balance.
• Industry leading Veterinarian and support staff retention rates - Hear why our Veterinarians are "Happy Here" on our videos page.
• We invest in our team members’ professional growth and mental wellbeing, and many of our team members hold Compassion Fatigue Professional certifications.
• We live by our core values: Serve, Evolve, and Trust.
• “They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our Veterinarians about how we strive to provide team members environments where they feel “Happy Here”.
• Repeat winner of Virginia’s Best Places to Work (we are based in Virginia).

Qualifications:

• Currently enrolled in an AVMA accredited Veterinary School (VMD or DVM degree path)

Apply here or contact Ashley Anderson at anderson@vetevolve.com for more information.

Bay Beach Veterinary Hospital - Customer Service Representative

Position Summary: 

The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with professionalism, empathy, and care. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. 

Primary Responsibilities: 

• Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. 

• Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. 

• Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. 

• Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. 

• Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. 

• Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. 

• Maintain accurate patient records, request and attach prior records, and ensure charges are captured. 

• Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. 

• Fill veterinary prescriptions accurately and provide instructions to clients. 

• Assist with over-the-counter product sales and maintain inventory. 

• Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. 

• Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. 

• Participate in opening, closing, and weekend duties as assigned. 

• As part of this role, calls may be recorded to help ensure we are meeting client needs and to support quality assurance and training efforts. 

• Perform all other duties as assigned.   

Qualifications: 

• High school diploma or equivalent required. 

• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 

• Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. 

• Accurate data entry and record-keeping skills. 

• Able to perform basic math for cash handling, billing, and appointment management. 

• Manual dexterity required for typing, filing, and handling patients or supplies. 

• Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. 

• Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. 

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 

• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  

• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Compensation and Benefits: 

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Summary: We are seeking a dedicated and skilled Licensed Veterinary Technician to join our team. In this role, you will support veterinarians in providing excellent animal care, ensuring the well-being of our animal patients while maintaining a compassionate and efficient service.

Hourly Rate: $25- 35 an hour,  depending on with skills, experience, and certifications

Responsibilities:

• Assist veterinarians during examinations and surgeries.
• Administer medications, vaccines, and treatments as prescribed.
• Perform routine laboratory tests and procedures.
• Monitor animal recovery post-surgery and provide necessary care.
• Maintain accurate patient records and manage client communications.
• Ensure a clean and safe environment for animals and staff.
• Provide client education on pet care and health maintenance.

Required Skills:

• Valid Veterinary Technician license in the state of Virginia.
• Proficiency in animal handling and restraint techniques.
• Strong knowledge of veterinary medicine and terminology.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and manage time efficiently.
• Compassionate approach towards animals and their owners.
• Basic proficiency with veterinary software and medical equipment.