ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Troubleshoots service requests from customers utilizing team viewer or via phone. Occasional after hours remote support may be required.
• Provides support during on-site training demonstrations.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides remote technical assistance to help troubleshoot and repair equipment.
• Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
• Develop service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer. 

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) in Electronics Technology or equivalent

AND six months to one year related experience and/or training.

OR equivalent combination of education and experience.

COMPUTER SKILLS

Proficient in the following computer software programs:

Microsoft Office 

CRM

We are hiring for our growing Training department!   

This position does require overnight travel, 50% of the time.  When not travelling this position works on-site from our Mason, OH Headquarters.  

ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Key Responsibilities:

• Facilitate instructor-led and virtual technical training courses to customers and employees. 
• Continuously enhance technical instructional delivery and presentation skills.
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
• Ensure the quality and consistency of course content throughout a course life cycle.
• Facilitating training programs in accordance with business needs, regulatory requirements, and Quality Management System.
• Maintains technical knowledge by participating in VEGA product and industry educational training opportunities.  
• Reports data on completed courses, issues, and absences.
• Determines overall effectiveness of programs and training by listening to feedback and making improvements as necessary.
• Liaise with fellow instructors to provide/ensure consistent delivery, on-going support, learning and mentoring and demonstrating a strong team spirit and work ethic at all times.

EDUCATION and/or EXPERIENCE 

• Bachelor’s degree in a technical, engineering, business related field or equivalent experience 
• AND 2 years of instructor base experience. 
• Experience in the health science field is a plus

We are seeking a Buyer to handle purchasing activities, from reviewing requisitions and planning purchases to selecting and maintaining qualified suppliers. You will work closely with suppliers and internal teams to ensure timely, cost-effective, and high-quality sourcing of products and services.

What you’ll do:

• Reviews requisitions, plans and purchases from MRP system
• Confer with suppliers to obtain product or service information such as price, availability, and delivery schedule.
• Select, update and maintain suppliers who participate in our ISO 9001 supplier program.
• Estimate values according to knowledge of market price.
• Determine method of procurement such as direct purchase or bid.
• Prepares and manages purchase orders and bid requests.
• Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.
• Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, suppliers, and others to determine source of trouble and take corrective action.
• Approves and reconciles invoices with discrepancies. May involve resolving receiving issues.
• Proactively expedites delivery of products from suppliers.
• Prepares and manages blanket orders.
• Develop and implement appropriate tools to manage critical and strategic commodities to ensure that the necessary supply levels are being maintained.

What you'll need:

• Bachelor's degree from four-year college or university 
• or 4-6 years related purchasing experience and CPIM Part 1
• or CPIM certification and 1 year equivalent experience 

We are seeking a Strategic Buyer to drive supplier selection, sourcing strategies, and contract management that support our business goals. In this role, you will identify and evaluate suppliers, negotiate agreements, and collaborate cross-functionally with internal teams to optimize cost, mitigate risk, and improve supplier performance. 

What you’ll do:

• Identify, evaluate, and qualify new suppliers to support capacity needs, improve competitiveness, and introduce innovation into the supply base.
• Develop and execute long-term sourcing strategies that support organizational goals, including cost optimization, risk reduction, and supplier innovation.
• Build and manage strategic supplier relationships, leading high-level negotiations on contracts, pricing, terms, and multi-year agreements to secure competitive and sustainable value.
• Collaborate with production and logistics on capex-spend for projects.
• Collaborate cross-functionally with operations, engineering, quality, and finance to understand business needs, forecast demand, and align procurement strategy with organizational priorities.
• Conduct market and spend analyses to identify opportunities for consolidation, cost savings, and supplier performance improvements.
• Lead supplier selection and evaluation processes, including RFQ development, bid analysis, and award recommendations based on total cost of ownership and strategic fit.
• Monitor supplier performance using defined metrics (cost, quality, delivery, risk) and drive continuous improvement initiatives with key suppliers.
• Partner with the quality department on supplier audits, performance reviews, and corrective action planning to ensure compliance and long-term capability.
• Proactively identify risks in the supply base and propose mitigation strategies, including dual-sourcing, inventory planning, and supplier development efforts.
• Work with management to develop solutions for sourcing challenges and present strategic recommendations for decision-making.
• Oversee contract lifecycle management, ensuring accuracy, compliance, and alignment with company policies.
• Track market trends, industry developments, and emerging technologies to inform sourcing strategies and provide insights to leadership.
• Ensure timely and accurate procurement activities by coordinating closely with suppliers to maintain delivery, quality, and service expectations.

EDUCATION and/or EXPERIENCE 

• Bachelor's degree from four-year College or University
• AND 4 to 6 years related Sourcing/Purchasing experience
• OR a combination of education and experience
• Strong understanding of electronic components, materials, and manufacturing processes
• Proven Purchasing experience, preferably within the electronics industry
• CPIM or CSCP certification preferred

The Compliance & Risk Operations Administrator is responsible for executing, coordinating, and maintaining enterprise compliance requirements that support safe, legal, and uninterrupted business operations at VEGA Americas.

This role is highly administrative and coordination‑focused, serving as the central point of control for compliance documentation, service technician eligibility, training and certification tracking, drug screening programs, customer and contractor compliance platforms, and audit readiness.

The position does not establish policy or provide legal interpretation. Instead, it operationalizes requirements defined by Health & Safety, Human Resources, and Legal, ensuring consistency, visibility, and timely execution across the organization. Other duties as assigned by management.

What you’ll do:

Enterprise Compliance Administration (Primary Focus)

• Establish, maintain, and organize enterprise compliance documentation required for service operations, customer access, regulatory audits, and contractual obligations.
• Administer customer and contractor compliance platforms (e.g., ISNetworld and similar systems).
• Coordinate responses to time‑sensitive customer compliance requests and questionnaires.
• Maintain compliance artifacts such as insurance certificates, statistical data, and site‑access documentation.
• Serve as the single point of ownership for service‑related compliance records and evidence.

Employee Eligibility, Training & Certification

• Process service technician/ outside sales certifications, accreditations, and required safety and compliance training records.

• Maintain and administer the Health & Safety Training Matrix for service/outside sales personnel.
• Monitor and communicate technician eligibility status to prevent service delays.
• Proactively identify and resolve certification or training class needs that could impact operations.

Drug Screening & Background Compliance (DISA)

• Coordinate and track drug testing and compliance programs through DISA and approved vendors.
• Monitor expirations, renewals, and program status.
• Maintain confidentiality of sensitive employee information.
• Coordinate with Human Resources on non‑compliance or positive results, transferring ownership as required.

Legal & Contract Compliance Support

• Support Legal by organizing and maintaining compliance documentation tied to Master Service Agreements and customer requirements.
• Provide audit‑ready compliance evidence to support contractual and regulatory inquiries.
• Ensure alignment between contractual compliance obligations and operational documentation.

Cross‑Functional Coordination & Process Improvement

• Work closely with Health & Safety, Human Resources, Sustainability, and Continuous Improvement to ensure compliance processes are efficient and consistent.
• Document and standardize compliance workflows.
• Partner with Continuous Improvement to reduce manual effort and improve scalability.
• Support preparation for future expansion of a formal Compliance & Risk department.

What you'll need:

• Minimum of a High School Diploma or GED required; an Associate’s degree is preferred but not required.
• AND 2 years related experience, administrative, compliance or coordination
• OR equivalent combination of education and experience 
• Experience with safety/compliance systems or contractor management platforms preferred 
• Strong attention to detail, interpersonal, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple urgent, time-sensitive requests simultaneously.
• Ability to handle confidential information with discretion.
• Proficiency with HRIS software and Microsoft Office Suite (Excel, Word, Outlook).
• Process-oriented mindset with a focus on standardization and improvement.

The Technical Production Assistant (2nd Shift) holds significant importance in ensuring the smooth and efficient production of high-quality goods. A Technical Production Assistant is a versatile team member who possesses a diverse set of skills and is capable of working across various workstations within the production process. Their purpose lies in contributing to the overall success of the production line by maximizing efficiency and effectiveness.

2nd Shift Hours: 1:30 pm - 10:00 pm  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KEY RESPONSIBILITIES 

• Diagnose electrical and mechanical problems with production equipment
• Perform minor electrical and mechanical repairs on production equipment
• Assist Maintenance and Manufacturing Engineering Services personnel as necessary with escalated issues
• Collaborate with Manufacturing Engineering Services, Maintenance, and VEGA Germany to resolve Manufacturing equipment problems
• Train Production personnel on proper use of tools and equipment
• Accompany third party technicians when Maintenance is unavailable
• International travel, as required 

REQUIREMENTS

• High school Graduate or GED
• AND 3 to 6 months related experience and/or training
• OR equivalent combination of education and experience.
• Industrial Maintenance Technician apprenticeship or equivalent from a recognized community college or trade school is preferred but not required

The Technical Production Assistant (2nd Shift) holds significant importance in ensuring the smooth and efficient production of high-quality goods. A Technical Production Assistant is a versatile team member who possesses a diverse set of skills and is capable of working across various workstations within the production process. Their purpose lies in contributing to the overall success of the production line by maximizing efficiency and effectiveness.

2nd Shift Hours: 1:30 pm - 10:00 pm  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KEY RESPONSIBILITIES 

• Diagnose electrical and mechanical problems with production equipment
• Perform minor electrical and mechanical repairs on production equipment
• Assist Maintenance and Manufacturing Engineering Services personnel as necessary with escalated issues
• Collaborate with Manufacturing Engineering Services, Maintenance, and VEGA Germany to resolve Manufacturing equipment problems
• Train Production personnel on proper use of tools and equipment
• Accompany third party technicians when Maintenance is unavailable
• International travel, as required 

REQUIREMENTS

• High school Graduate or GED
• AND 3 to 6 months related experience and/or training
• OR equivalent combination of education and experience.
• Industrial Maintenance Technician apprenticeship or equivalent from a recognized community college or trade school is preferred but not required

Job Opportunity – IT Support Specialist with VEGA America in Mason, OH.

The IT Support Specialist installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties. Maintains Intranet website, report portal, Active Directory administration and maintenance. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KEY RESPONSIBILITIES

• Maintenance of all internal website for both content and navigation.
• Maintenance of the Active Directory and administration of all related data.
• Maintenance of on-line reports and the report portal.
• Maintains software, and telecommunications services such as personal computers, system software, software applications, printers, modems.
• Maintains the Intranet site and helps users deliver content to the site.
• Collects data sets for internal users and formats reports based on that data.
• Inspects personal computer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery.
• Installs or assists in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Installs and tests software upgrades.
• Enters commands and observes system functions to verify correct system operation.
• Responds to the needs and questions of network users concerning systems operation, access to resources on the network and the operation of various software programs.
• Responds to inquiries and diagnoses system hardware, software, and operator problems. Replaces defective or inadequate software packages. Refers major hardware problems to manager for correction.
• Trains users on software and equipment usage.
• Recommends or performs minor remedial actions to correct problems.
• Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

REQUIREMENTS

• Associates Degree or equivalent from a two-year College or technical school 
• AND one (1) year of related experience and/or training
• Audiovisual (AV) experience is preferred but not required

In this role, you will develop and maintain bills of material, and drawings, and assist in special product configurations. You will assist in fulfilling unique product specifications and ensuring timely and efficient solutions for custom applications. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned

What you’ll do:

• Create/maintain MRP/CRM program for Pressure/Level and Radiometric products.
• Provide engineering assistance and as required facilitate the development of bills of material/drawings by the engineering design group when special engineering is required.
• Work with internal and external customers on special design needs required to fit specific applications.
• Review order documentation, consult with sales personnel, and identify equipment specifications when the model number entered in the configuration program does not automatically generate bills of material.
• Support the VEGA Modification Workflow (ECN) through knowledge of process and product change requests from internal and external customers.
• Able to work effectively in a fast-paced environment while balancing multiple tasks
• Consult with Sales personnel and identify unique equipment requirements when product configuration does not match possible product configurations available in the CRM – Product configurator.

Product Configuration

• Review the To-Do system in VEGA`s CRM for special customer requests.
• Manages the CRM system for special configurations either driven through the ECN Process or through Special Modification requests.
• Work effectively with all departments within the organization to fulfill external customers' special product requirements.

ECN Coordination

• Works with all departments to facilitate and maintain the ECN/Modification Process from beginning to end
• Proactively monitors the Modification Process and identifies bottlenecks that need to be addressed to facilitate its progress
• Interfaces with VEGA Germany to keep apprised of Modification procedural or process changes

Label Coordination

• Review label requirements for products, design and layout in MRP & label program as required
• Set-up and installation of all Production laser engraving machines
• Support and Maintain laser engraving machines on the production floor
• Coordination internally & externally with manufacturers when service is required on machines

What you need:

• Associate's degree or equivalent from a two-year College or technical school
• OR six months to one-year related experience
• And/or training; or equivalent combination of education and experience
• Mechanical Aptitude with an ability to follow assembly drawings.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 
• Good written and verbal communication skills