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Upstream Rehabilitation

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Patient Care Coordinator

Upstream Rehabilitation

Irmo, SC Region 41- nonclinical site staff 15h ago

Physical Therapist - Pelvic Health

Upstream Rehabilitation

Irmo, SC Region 41 15h ago

Patient Care Coordinator

Upstream Rehabilitation · Irmo, SC

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Region 41- nonclinical site staff 2010-1653 Irmo, SC Posted May 7, 2026

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Irmo, SC!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.

Fulltime positions include:

Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:

Core responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
Practice Management
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
Training
- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.

Qualifications:

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

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Physical Therapist - Pelvic Health

Upstream Rehabilitation · Irmo, SC

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Region 41 2010-1653 Irmo, SC Posted May 7, 2026

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Irmo, SC.

Who we are…

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Who you are…

You excel at providing specialized evaluation and evidence-based treatment based on patient specific needs.
You love to connect with patients and clinical team members within your organization.
You deliver the highest quality care and meet our standards of clinical excellence.
You seek a positive, respectful, and fair work environment.
You are eager to continually learn through professional growth opportunities.
You value accountability, adaptability, balance, compassion, excellence, inclusion, investment, servanthood, teamwork and trust.

What you need…

Graduate of an accredited Physical Therapy Program
Current or pending state licensure

Why Drayer in Irmo, SC?

Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, makes us the provider of choice for patients and referral sources in Irmo and surrounding areas. We offer a wide range of physical and occupational therapy services including: Active Release Technique, Arthritis Management, Athletic Training, Blood Flow Restriction, Chronic Pain, Concussion Management, Dry Needling, Ergonomic Analysis, Geriatric Therapy, Hand Therapy, Headaches and Migraines, Injury Prevention Program, Instrument-Assisted Soft Tissue Mobilization (IASTM), LSVT- BIG for Parkinson's, Manual Therapy, McKenzie Method, Neurological Rehab, Occupational Therapy, Orthopedics, Orthotics and Splinting, Pediatric Therapy, Pelvic Health, Pre/Post-Surgical, Rehabilitation for Multiple Sclerosis, Speech Therapy, Sports Performance and Rehab, Telehealth, TMJ Pain, Total Joint Replacement Rehab, Vestibular Rehab, Weight Management, Wellness Programs, Work & Industry, Work Conditioning.

Upstream seeks to provide competitive benefits that you care about:

Flexible Work Schedules with no weekends (Monday-Friday)
Clinical Care Productivity Bonuses
Medical, Dental, and Vision Benefits
401k with company match
Paid Time Off and Holidays
Student Loan Reimbursement Opportunities
Partnership/Ownership Opportunities
Company Paid Life Insurance (1x base salary)
Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

$1500 annual CE dollars plus unlimited use of MedBridge
Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
Orthopedic and Sports Residencies available in-house: https://upstreamrehabinstitute.com/
Leadership development coursework and mentorship
New graduate mentoring & onboarding

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

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