Patient Care Coordinator

Upstream Rehabilitation · Tucson, AZ

Region 1 IRG- nonclinical site staff 0050-2124 TOIE Posted May 7, 2026

Tucson Orthopaedic Institute/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tucson, AZ!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.

Fulltime positions include:

Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:

Core responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
Practice Management
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
Training
- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.

Qualifications:

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

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Physical Therapist Assistant - Tucson Orthopaedic Institute

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG 0050-2124 TOIE Posted May 7, 2026

Integrity Rehab Group is an industry leading therapy management company that partners with physician practices across the nation. In partnering with Tucson Orthopaedic Institute we have become a preferred outpatient orthopedic therapy service provider to the Tucson, AZ community. To further support the needs of this community we are looking to add a Physical Therapist Assistant to our team that is committed to providing a remarkable patient experience through advancing our vision of coordinating patient-centered care with an emphasis on comprehensive evidence-based treatment. This is enhanced through building integral relationships with our physician partners. Together, we strive to provide exceptional patient outcomes and a positive atmosphere for patient healing while promoting a collaborative and supportive work environment.

Company Benefits:

Competitive hourly rate
Annual continuing education benefit $1500, Free MedBridge subscription, and flexible work schedules
A comprehensive benefits package with PTO, holiday pay, health/pharmacy/dental/vision, 401k match
Opportunities for physician interaction including clinic shadowing and surgery observation
Therapy license renewal reimbursement
Leadership development coursework and mentorship
Life Insurance: will cover 1 x your base salary
Voluntary Short –Term and Long-Term Disability insurance available
Employee Assistance Program that provides support, resources, and information for personal and work-life issues

Requirements:

Current or pending PTA license
Graduate of an accredited physical therapy assistant program
CPR certified

Follow @Lifeatupstream on Instagram , and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →

Physical Therapist - Pelvic Health/Ortho/Aquatic - Tucson Orthopaedic Institute

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG 0050-2124 TOIE Posted May 7, 2026

**Sign On Bonus/Relocation Assistance & Student Loan Repayment Program**

Integrity Rehab Group is an industry leading therapy management company that partners with physician practices across the nation. In partnering with Tucson Orthopaedic Institute we have become a preferred outpatient orthopedic therapy service provider to the East Tucson, AZ community. To further support the needs of this community we are looking to add a Pelvic Health/Ortho Physical Therapist to our team that is committed to providing a remarkable patient experience through advancing our vision of coordinating patient-centered care with an emphasis on comprehensive evidence-based treatment. This is enhanced through building integral relationships with our physician partners. Together, we strive to provide exceptional patient outcomes and a positive atmosphere for patient healing while promoting a collaborative and supportive work environment.

Salary: $80,000 - 100,000 / year

Company Benefits:

Sign On Bonus Incentives up to $15k
Student Loan Repayment Program up to $15k
New Grad Mentorship Program
Pelvic Health patient caseload
Aquatic Therapy opportunities
Annual continuing education benefit $1500, free MedBridge subscription, and flexible work schedules
A comprehensive benefits package with PTO, holiday pay, health/pharmacy/dental/vision, 401k match
Opportunities for physician interaction including clinic shadowing and surgery observation
Therapy license renewal reimbursement
Orthopedic and Sports Residencies available in-house
Leadership development coursework and mentorship
Life Insurance: will cover 1 x your base salary
Voluntary Short –Term and Long-Term Disability insurance available
Employee Assistance Program that provides support, resources, and information for personal and work-life issues

Requirements:

Current or pending PT license
Graduate of an accredited physical therapy program
CPR certified

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →

Physical Therapy Technician

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG- nonclinical site staff 0050-2124 TOIE Posted May 7, 2026

Tucson Orthopaedic Institute East/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Tucson, AZ!

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others?

What is a Technician in a Physical Therapy Clinic?

The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

Preparing equipment and treatment areas for patient use.
Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
Performs other duties as assigned.

Experience:

High School Diploma or equivalent.
Excellent customer service and communication skills.
Organizational detail and ability to multitask.
Proficient in the use of computers and learning new software programs.

Fulltime positions include:

Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →

Occupational Therapist - Hand Therapist - Tucson Orthopaedic Institute

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG 0050-2124 TOIE Posted May 7, 2026

**SIGN ON BONUS/RELOCATION ASSISTANCE & TUITION REIMBURSEMENT!**

Integrity Rehab Group is an industry leading therapy management company that partners with physician practices across the nation. In partnering with Tucson Orthopaedic Institute we have become a preferred outpatient orthopedic therapy service provider to the Tucson, AZ community. To further support the needs of this community we are looking to add an Occupational Therapist/Hand Therapist to our team that is committed to providing a remarkable patient experience through advancing our vision of coordinating patient-centered care with an emphasis on comprehensive evidence-based treatment. This is enhanced through building integral relationships with our physician partners. Together, we strive to provide exceptional patient outcomes and a positive atmosphere for patient healing while promoting a collaborative and supportive work environment.

Salary: $80,000 - 100,000

Company Benefits:

Sign On Bonus Incentives up to $20k
Student Loan Reimbursement Benefit up to $15k
Annual continuing education benefit $1500
Free MedBridge subscription
New Grad 12 Month Mentorship program
A comprehensive benefits package with PTO, holiday pay, health/pharmacy/dental/vision, 401k match
Opportunities for Hand physician interaction including clinic shadowing and surgery observation
Therapy license renewal reimbursement
Leadership development coursework and mentorship
CHT Fellowship
Life Insurance: will cover 1 x your base salary
Voluntary Short –Term and Long-Term Disability insurance available
Employee Assistance Program that provides support, resources, and information for personal and work-life issues

Requirements:

Current or pending OT license
Graduate of an accredited occupational therapy program
New grads with a strong interest in Hand Therapy welcome
CPR certified

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →

Physical Therapy Technician

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG- nonclinical site staff 0050-2124 TOIE Posted May 7, 2026

Integrity Rehab Group/ Tucson Orthopaedic Institute East PT, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Tucson, AZ!

JOB SUMMARY: Under the direct supervision of a licensed PT/PTA or OT/OTA, the technician will provide limited assistance to therapists with patient activities consistent with the scope of the Missouri Physical Therapy Practice Act. This position is responsible for supporting the mission, vision and values of SERC Physical & Hand Therapy.

JOB RESPONSIBILITIES:

Under the direct supervision of a licensed PT/PTA or OT/OTA, the technician will provide limited assistance to therapists with patient activities consistent with the scope of the Missouri Physical Therapy Practice Act.
Laundry-wash, dry, and fold, clean tables in between patient use, stocking carts with towels, pillowcases, etc.; cleaning of the exercise equipment at least once a day and more frequently as warranted, assisting with the tidiness of the clinic as needed to include emptying trash, vacuuming, straightening up the waiting room and other duties as deemed necessary.
Answering phones/how to operate the phones, how to take a referral, how to schedule patients including documenting cxl, NS and R/S of patients, how to take a co-pay/patient supply order, where to locate a supply for the clinic or for patient purchase, how to locate charts in the chart drawer, where necessary paper work is located, how to make up a new chart, how to use copiers/fax machine, how to administer initial evaluation paperwork and other tasks deemed necessary.
Ability to communicate effectively, knowledge of physical therapy equipment and care, ability to follow written and oral instruction, ability to assist and prepare patients for treatment with various therapy exercises and equipment
Other duties as assigned

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →

Patient Care Coordinator

Upstream Rehabilitation · Tucson, AZ

Apply now

Region 1 IRG- nonclinical site staff 0050-2124 TOIE Posted May 7, 2026

Tucson Orthopaedic Institute/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tucson, AZ!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.

Fulltime positions include:

Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:

Core responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
Practice Management
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
Training
- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.

Qualifications:

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Ready to apply?

Apply to Upstream Rehabilitation

Upstream Rehabilitation

View all jobs →