The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

Please note: this role is 100% in-office in Austin.

From the morning essentials that get us started to the office space that inspires our productivity, the Office Manager aka Office Lead is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a rapidly changing startup environment ranging from top executives and real estate agents to engineers, new-hires, and interns. As Office Lead, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

At Compass You Will:

• Inclusive of all Office Coordinator tasks
• Provide Level 1 marketing and IT support to customers (agents) as needed.
• Maintain inventory in accordance with office snacks and supplies inventory processes.
• Ensure cleanliness and overall organization of all areas of the office, including reception, conference rooms, kitchen, and general common areas.
• Ensure facilities standards, security, and aesthetics are maintained by conducting daily quality-assurance walkthroughs, holding third party vendors accountable to their scope of services, and coordinating office repairs/services.
• Manage and execute the office’s standard operating procedures and tracking processes (including budgeting, SpaceIQ, Procurement, On-boarding, etc.).
• Follow appropriate regional procedures to process and track all customer (agent) commission checks, referrals, and CDAs.
• Manage internal communications including office updates and newsletter.
• Log, update, and close Zendesk tickets as per standard operating procedures (where applicable). 
• Partner with various members of the Workplace Operations team and other parts of Compass on special projects and initiatives.
• Champion Compass culture by planning and executing in-office and off-site meetings and events.
• Additional responsibilities may be necessary depending on needs of the region
• Additional responsibilities may be necessary if this person is also responsible for COE tasks in their market

What We Look For:

• BA/BS degree or equivalent practical experience
• 2-3 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience
• Articulate and polished communication style
• Friendly, warm personality
• Experience in providing administrative support in a professional work environment
• Experience with Google Suite is a plus
• Strong organizational skills, detail oriented
• Demonstrated ability to quickly learn and master new software applications
• Demonstrated ability to handle multiple requests and work in a fast paced environment 
• Ability to multitask, establish priorities, meet deadlines and make sound decisions
• Proactive and resourceful
• Experience at a startup or real estate brokerage preferred

Please note: this role is 100% in-office in Austin.

Please note: this role is 100% in-office in Austin.

From the morning essentials that get us started to the office space that inspires our productivity, the Workplace Experience manager aka Office Lead is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a rapidly changing startup environment ranging from top executives and real estate agents to engineers, new-hires, and interns. As Office Lead, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

At Compass You Will:

• Inclusive of all Office Coordinator tasks
• Provide Level 1 marketing and IT support to customers (agents) as needed.
• Maintain inventory in accordance with office snacks and supplies inventory processes.
• Ensure cleanliness and overall organization of all areas of the office, including reception, conference rooms, kitchen, and general common areas.
• Ensure facilities standards, security, and aesthetics are maintained by conducting daily quality-assurance walkthroughs, holding third party vendors accountable to their scope of services, and coordinating office repairs/services.
• Manage and execute the office’s standard operating procedures and tracking processes (including budgeting, SpaceIQ, Procurement, On-boarding, etc.).
• Follow appropriate regional procedures to process and track all customer (agent) commission checks, referrals, and CDAs.
• Manage internal communications including office updates and newsletter.
• Log, update, and close Zendesk tickets as per standard operating procedures (where applicable). 
• Partner with various members of the Workplace Operations team and other parts of Compass on special projects and initiatives.
• Champion Compass culture by planning and executing in-office and off-site meetings and events.
• Additional responsibilities may be necessary depending on needs of the region
• Additional responsibilities may be necessary if this person is also responsible for COE tasks in their market

What We Look For:

• BA/BS degree or equivalent practical experience
• 2-3 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience
• Articulate and polished communication style
• Friendly, warm personality
• Experience in providing administrative support in a professional work environment
• Experience with Google Suite is a plus
• Strong organizational skills, detail oriented
• Demonstrated ability to quickly learn and master new software applications
• Demonstrated ability to handle multiple requests and work in a fast paced environment 
• Ability to multitask, establish priorities, meet deadlines and make sound decisions
• Proactive and resourceful
• Experience at a startup or real estate brokerage preferred

Please note: this role is 100% in-office in Austin.

Please note: this role is 100% in-office in Austin.

From the morning essentials that get us started to the office space that inspires our productivity, the Office Lead is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a rapidly changing startup environment ranging from top executives and real estate agents to engineers, new-hires, and interns. As Office Lead, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

At Compass You Will:

• Inclusive of all Office Coordinator tasks
• Provide Level 1 marketing and IT support to customers (agents) as needed.
• Maintain inventory in accordance with office snacks and supplies inventory processes.
• Ensure cleanliness and overall organization of all areas of the office, including reception, conference rooms, kitchen, and general common areas.
• Ensure facilities standards, security, and aesthetics are maintained by conducting daily quality-assurance walkthroughs, holding third party vendors accountable to their scope of services, and coordinating office repairs/services.
• Manage and execute the office’s standard operating procedures and tracking processes (including budgeting, SpaceIQ, Procurement, On-boarding, etc.).
• Follow appropriate regional procedures to process and track all customer (agent) commission checks, referrals, and CDAs.
• Manage internal communications including office updates and newsletter.
• Log, update, and close Zendesk tickets as per standard operating procedures (where applicable). 
• Partner with various members of the Workplace Operations team and other parts of Compass on special projects and initiatives.
• Champion Compass culture by planning and executing in-office and off-site meetings and events.
• Additional responsibilities may be necessary depending on needs of the region
• Additional responsibilities may be necessary if this person is also responsible for COE tasks in their market

What We Look For:

• BA/BS degree or equivalent practical experience
• 2-3 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience
• Articulate and polished communication style
• Friendly, warm personality
• Experience in providing administrative support in a professional work environment
• Experience with Google Suite is a plus
• Strong organizational skills, detail oriented
• Demonstrated ability to quickly learn and master new software applications
• Demonstrated ability to handle multiple requests and work in a fast paced environment 
• Ability to multitask, establish priorities, meet deadlines and make sound decisions
• Proactive and resourceful
• Experience at a startup or real estate brokerage preferred

Please note: this role is 100% in-office in Austin.

SUMMARY

• This is a fully onsite role and will report into our office in Austin TX. 
  • With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
  • While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
• Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Account Executive, AKA "Strategic Growth Manager", you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

SUMMARY

• This is a fully onsite role and will report into our office in Austin TX. 
  • With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
  • While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
• Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

Compass Development Marketing Group (“CDMG”) is the purpose-built new development sales and marketing division of Compass, exclusively representing developers and capital partners of new-to-market residential properties. Leveraging decades of experience and a national footprint across 350+ Compass offices, CDMG delivers best-in-class sales execution for the country’s most distinctive residential communities.

CDMG is the exclusive sales and marketing partner for Loraloma Private Club & Estates, a premier luxury residential community in the Texas Hill Country developed by Areté Collective.

Loraloma is a private residential community within the 2,200-acre Thomas Ranch masterplan located outside of Austin, Texas. Positioned along two miles of frontage on the Pedernales and Colorado rivers, the community spans 1,100 acres with approximately 60% preserved as open space.

The development features:

• Turnkey and customizable modern residences
• A David McLay-Kidd–designed 18-hole golf course
• Wellness, culinary, recreation, and outdoor programming
• A design-forward, land stewardship–driven approach

Loraloma represents one of the most highly anticipated luxury master-planned communities in Texas.

The Sales Associate will report to the Sales Director and serve as a front-line member of the on-site sales team. This role is responsible for managing the full lifecycle of residential lot and home sales - from initial inquiry through executed purchase agreement and escrow coordination.

This is a high-touch, relationship-driven position requiring strong experience in luxury real estate, new development, resort-style communities, or land/lot sales.

• Lead Management & Sales Execution

  • Qualify and convert inbound leads.

  • Conduct proactive outbound outreach to CRM prospects.

  • Manage all prospect and buyer activity within the CRM.

  • Host and lead guided tours from the Sales Gallery.

  • Deliver project presentations and community overviews.

  • Coordinate and facilitate contract execution.

• Transaction & Escrow Support

  • Assist with escrow process oversight and buyer file management.

  • Coordinate buyer financing communication and tracking.

  • Maintain accurate records of all communications and documentation.

  • Prepare weekly traffic and sales reporting.

• Relationship Building

  • Cultivate relationships with local and national brokerage communities.

  • Partner cross-functionally with developers, lenders, title partners, and internal Compass teams.

  • Support prospect and homeowner events.

  • Contribute to sales messaging aligned with developer objectives.

What We're Looking For:

• 3+ years of direct real estate sales experience.

• Experience in luxury, new development, master-planned communities, or resort sales strongly preferred.

• Demonstrated success managing full-cycle real estate transactions.

• Bachelor’s degree required.

• Active Texas real estate license (Sales Agent or Broker).

• Currently licensed with Compass or willing to transfer license.

• Strong understanding of financing structures and contingency processes.

• Exceptional organizational and follow-through skills.

• High level of professionalism, discretion, and ethical judgment.

• Strong written and verbal communication skills.

• CRM proficiency; Microsoft Office Suite competency.

• Ability to thrive in a fast-paced, high-volume, on-site environment.

• Detail-oriented with strong prioritization abilities.

• Collaborative, team-first mindset with a customer-service orientation.

Requirements:

• Authorized to work in the U.S. without sponsorship.

• Five-day on-site workweek at Loraloma.

• Ability to pass a background check.

• Available to start immediately.

Compensation/Benefits:

• Base salary.

• Participation in team commission pool on closed transactions.

• Medical, dental, and vision benefits.

• Professional development opportunities.

• Opportunity to represent a premier luxury development in Texas.